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SmartProcess vs Visio: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 1,967 reviews from Business Process Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Fields
NA
Workflow Management
4.4
Real-Time Data
NA
Business Process Automation
5.0
Activity Dashboard
--
% Fit
Missing features
Feature ratings
Customizable Fields
NA
Workflow Management
4.5
Real-Time Data
4.1
Business Process Automation
4.4
Activity Dashboard
NA
User satisfaction
4.4
User reviews25
Ease of use
4.0
Functionality
4.2
Value for money
4.4
Customer support
4.6
4.5
User reviews3,279
Ease of use
4.2
Functionality
4.4
Value for money
4.2
Customer support
4.2
Price starts from
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Any company looking for Business Process Management Software or Quality Management Software. Its intuitive interface and workflow functions makes it suitable for any business.

Microsoft Visio is a diagramming solution with a robust library of templates and shapes, data connectivity capabilities, and integrated collaboration tools to empower remote workers and teams anywhere

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-1b68f332-cf34-411a-d136-08dbdfa5ba82
jawad k
owner
5.0

Jawad K.: Hi, my name is Jawad. I'm the owner of A&A's General Retail Store, and I give Visio a five star rating. I attempted to make organizational charts and office plans on my own by creating them on my own. With Visio, it already comes together. So I chose to use Visio instead of trying to develop my own charts. The reason why I chose Visio is because it came with my school. Microsoft 365, it's already paid for. It comes with the whole thing. You can make organizational charts, office plans, and it's already free with Microsoft 365. And that's one of the reasons, plus the quality of the software is why I chose Visio. Getting started with Visio is easy. Go to Microsoft 365, it has all the apps, such as PowerPoint, Visio, Office, and it was free. It's easy just to pull up online, and plus you can have an app with your Windows software. It took me a few minutes and it wasn't hard at all. I recommend that you choose Visio. If you have a school or a business account with Microsoft 365, it's already free. You can just download the app or use it online. It's a great organizational tool, and it'll help you save time.

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1 Video
119097
2 screenshots
201133
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SmartProcess

Top Features
41/48
  • Commenting/Notes
  • CRM
  • Customizable Fields
  • Forms Automation
  • Mobile Access
  • Real-Time Data
  • Real-Time Updates
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Monitoring
  • No-Code
  • Process Change Tracking
  • Process Modeling & Designing
  • Real-Time Reporting
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Single Sign On
  • Task Management
  • Task Progress Tracking
  • Templates
  • Third-Party Integrations
  • User Management
  • Version Control
  • Workflow Management
See All features
Hide Business Process Management Software Features -

Visio

25/48
Show Business Process Management Software Features +

SmartProcess

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Visio

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SmartProcess
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Visio
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmartProcess
  • By CWA
  • Located in Germany
  • Founded in 1999
Visio
  • By Microsoft
  • Located in United States
  • Founded in 1975
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