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Domo vs Zendesk Explore: Which is a better fit?

Updated on December 12th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 4,331 reviews from Dashboard users.
% Fit
High performer
Feature ratings
Multiple Data Sources
4.5
Workflow Management
4.8
Reporting/Analytics
4.4
Dashboard Creation
4.6
Data Visualization
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Multiple Data Sources
5.0
Workflow Management
NA
Reporting/Analytics
5.0
Dashboard Creation
--
Data Visualization
4.8
User satisfaction
4.3
User reviews317
Ease of use
4.1
Functionality
4.3
Value for money
4.0
Customer support
4.0
4.3
User reviews20
Ease of use
4.1
Functionality
4.0
Value for money
4.3
Customer support
4.4
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Domo serves enterprise customers in all industries looking to manage their entire organization from a single platform.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-c0dd2ce6-b898-49f9-8f5a-08db41fb6169
Jared L
Business Development
3.0

Speaker 1: Hi, my name is Jared. I'm a business development specialist working with Solarium. I'd like to give Domo a rating of three out of five. Prior to using Domo, we were using a service called Pipedrive for our CRM. We wanted to just find something a little bit more dynamic that really was able to work with us and be able to use across platform for all the different agents that worked in our company. We decided to go with Domo just 'cause we wanted to try something that seemed like it was very innovative and new. Domo seemed to be a fresh app out there or a fresh platform out there that really would be able to meet all of our needs and also be pretty similar to what we were using before, but give us a lot more advanced features. Transitioning to Domo was pretty seamless. Our team was able to easily figure out the platform, figure out all the settings and whatnot so we could customize it to our needs. So really the rollout was smooth, nothing crazy, and it was able to get up and running as soon as possible. As far as advice for people who are looking to transition to Domo, I definitely would say to make sure that you have your full IT team and also your project management operations team collaborating on that to make sure that they're all fully understanding what the platform can do for them and how they can best utilize it to help your business grow and advance.

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User interface
119119 video thumbnail}
1 Video
No videos provided by vendor
119119
5 screenshots
132248
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

Domo

Top Features
31/40
  • Activity Tracking
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation
  • Interactive Elements
  • Natural Language Search
  • Real-Time Notifications
  • Secure Data Storage
  • Third-Party Integrations
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Alerts/Notifications
  • API
  • Collaboration Tools
  • Customizable Branding
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Drag & Drop
  • Forecasting
  • Functions/Calculations
  • KPI Monitoring
  • Mobile Dashboards
  • Multiple Data Sources
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Public Dashboards
  • Real-Time Data
  • Reporting/Analytics
  • Scheduled/Automated Reports
  • Scorecards
  • Search/Filter
  • Single Page View
  • Single Sign On
  • Trend Analysis
  • Widgets
  • Workflow Management
See All features
Hide Dashboard Software Features -

Zendesk Explore

23/40
Show Dashboard Software Features +
Domo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zendesk Explore
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Domo
  • By Domo Technologies
  • Located in United States
  • Founded in 2010
Zendesk Explore
  • By Zendesk
  • Located in United States
  • Founded in 2007
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