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Technology companies, software developers, and IT departments.
Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.
Bugtracker wich does not require intallation of any software in your pc you only have to connect to the server and your are good to go, that is my favorite part.
I'm not sure if it was a wrong administration of the tool or just a restriction, but different profiles could modify bugs when they shouldn't.
I like most the easy usage of this software even for customer care members, or for users who don't have technical background. Moreover you can choose your own language.
You have to go in and track all those things manually. Where a person who assigned the case and the person to whom the case is assigned both should receive automatic reminders and warnings.
It is easy to use and very simple. It has its own inbuilt bug tracking feature which helps us for effective reports for the specific issues.
Very basic user interface, does not integrate with other tools, sometimes the configurations are too complex to bother.
I have used other platforms like JIRA and I think it is more intuitive and it has better functions and integrations.
I dislike the lot of fields to fill in for opening an issue and the issue organization itsefle which is not easy to understand.
I like that i can reach easily all employees and communicate with them. I like numerous of stickers and smiles and ability to make group chats.
The scroll in chats often moved so very quickly that questions and responses were missed. Inability to customize responses such as color, fonts, etc.
I love the ability to create customer emojis which my office lovingly partakes in. It allows us to work efficiently and quietly, while being able to communicate seamlessly between departments.
A little expensive if they had an inexpensive community version I would gladly contribute some money to them. As it is am forced to use without contributing due to a high barrier to entry.
Ease of use, ability to find and join group chats. I really like that every one can add a picture, it's nice to see who you are talking with.
Only chat available you will need another tools for meetings. Bad integration with gnome desktop.
The interface is nice, real-time messaging is successful, the biggest plus is that it can be used internally.
Since one of the more recent versions, they've altered a couple of shortcuts. One of these means I can no longer type an @-sign, making mentioning people rather difficult.
Emily L.: I'm Emily, Director of Investor Relations, and I give Mattermost a three out of five. For more reviews like this, you can click below. At my company, we use Mattermost as a collaboration tool both internally amongst different sorts of teams to be able to keep each other up to and have really immediate communication with one another, and then also externally with some of the accelerator companies that we work with and other things that we're involved in to be able to send messages and announcements so that everybody can know what we're up to. What I like most about Mattermost is that it provides the ability to either contact a team member individually or as a group. So it's really simple to be able to identify who you want to speak with. You can tag people in different things. There's different channels that you can join. So there's a lot of different ways that we can collaborate with one another. What I don't like about Mattermost is the phone application. While it works really well on the web, on the phone I have this weird issue where I'll get a notification that somebody tagged me or pinged me in a message, but when I try to access the application, it's unable to load.
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