--- title: "Compare ReferralCandy vs Viral Loops 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ReferralCandy and Viral Loops based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/119331-150927/ReferralCandy-vs-Viral-Loops" page_type: "comparison" language: "en" --- # ReferralCandy vs Viral Loops Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ReferralCandyViral Loops2/4 selected [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.5 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) [## ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.5 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.9 Reviews Sentiment Based on [387 reviews](#user-reviews) Positive 353 Neutral 28 Negative 6 [## Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) Starting Price $35.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [137 reviews](#user-reviews) Positive 127 Neutral 5 Negative 5 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Okendo 4.9 (236) * * * Starting Price $19.00 Other,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Referral Rock 4.6 (101) * * * Starting Price $250.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### Tremendous 4.8 (547) * * * Starting Price $0.00 Flat Rate Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### Post Affiliate Pro 4.7 (703) * * * Starting Price $129.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 939 reviews from referral software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Affiliate Management 4.5 Conversion Tracking 4.9 Campaign Management 4.5 Customizable Templates 4.6 Contact Management 4.5 70%Fit Missing features Feature ratings Affiliate Management 4.5 Conversion Tracking 4.2 Campaign Management 4.1 Customizable Templates 4.2 Contact Management NA User satisfaction User satisfaction 4.5 User reviews[387](https://www.capterra.com/p/119331/ReferralCandy/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.9 User satisfaction 4.6 User reviews[137](https://www.capterra.com/p/150927/Viral-Loops/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.1 Customer support 4.5 Price starts from Price starts from $29Usage Based, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for ReferralCandy works best for eCommerce stores with at least 100 transactions a month. Best for Newsletters, eCommerce, or software businesses are willing to grow organically through their audience. Start-ups who are looking to grow their audience Fintech companies who want to generate leads ## User reviews Pros & cons LH Lingwei H. Operations Specialist > "ReferralCandy has helped us increase customer engagement and acquire new customers through word-of-mouth, all with..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6844103) CK Christiana K. Head of growth > "the theme content customisations are a little confusing, it's also a bit buggy and keeps disconnecting from my shopify..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6688298) MC Matthias C. NA > "Worked with a client to migrate their referral candy to another shopify store and they helped us out a lot!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6711616) LH Lingwei H. Operations Specialist > "RC is not a pretty big referral company compare with impact, CJ, shareAsale." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6844103) SO Sandra O. Client and sales support > "My overall experience with ReferralCandy has been positive. While the setup process was a bit challenging at first, the..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6838989) SO Sandra O. Client and sales support > "The setup process felt a bit confusing and not as straightforward as I expected." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6838989) JT Jen T. President > "Referral Candy is easy to set up." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___7145280) WU Wolf U. Ceo > "It is not as instinctive as I would like it to be as far as navigation." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6830372) MA Moises A. Digital Expansion Project Manager > "Innah was extremely patient and helpful, guiding me step by step whenever I had questions." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___7046674) A Amalia .. . > "In regards to Customer Support received - this does not apply." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6001951) GG Greg G. CEO > "Otherwise it is quite a useful app for affiliate marketing." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6854164) ZA Zahidi A. Principal Trainer > "It is quite confusing at times based of my level of understanding is low." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6108450) MO Mario O. CEO > "Where I was really surprised was the excellent support and many thanks to Innah who was so patient with my issues and..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6861741) DF Daniel F. Ecommerce manager > "It lacks functionality and integration with more applications." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4679870) JJ Julia J. Influencer Marketing Manager > "Every time I have a call or a message exchange with \[sensitive content hidden\], she is a constant ray of sunshine and..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4968118) SP Susanna P. Senior Account Manager > "It could be difficult for a lead or customer to recognize the brand if the email is standardized and you can only..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3337351) SB Sophie B. Tattoo Artist > "I love that I can use this software to track referrals for my in-person appointment based business, where I still want..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3879941) BT Ben T. Director > "They just don't turn up to meetings where we are trying to get set up" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4543612) HW Hannah W. CRM > "sensitive content hidden\] literally supported me for hours to find solutions to all my questions!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6666007) OH Oussama H. Marketing manager > "Not easy to turn on and turn off any campaign through a button.." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054) SH Steven H. Marketing > "The customer support and the ability to generate more customers from existing customers" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6193634) MD Manon D. Marketing Manager > "I've lost the historical activities of the customer I was looking for." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4564733) SB Shahid B. Senior Shopify Developer > "She along with the engineering team helped us a lot setting up a very custom integration for Referral Candy." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) MO Melissa O. CEO > "I found it hard to set up (but I'm also not very techy)." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4955501) TK Tigran K. Marketing Specialist > "Affordable yet effective with great customer support" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6763623) MB Mansoor B. Marketing > "Not able to have drag n drop customizations for templates" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3348596) JS James S. COO > "Super quick and helpful when I had an urgent issue." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6883534) TH Tess H. Head of Partnerships > "Sometimes the support is a little too responsive and send too many emails." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3413173) FM Francesco M. IT Specialist > "Managed to integrate RC with our CMS in few clicks, the platform is surely the most user friendly out there, all the..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3905152) TN Tannia N. Senior Consultant > "I have not yet deployed the campaign so cannot give a full review." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4576295) EJ Erin J. Customer service/admin > "Generates codes for our customers based on referrals, incentivizes customers to share their experience with our product." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4001122) EL Erica L. Owner > "It was a little confusing to understand what features came with the integration and which didn't." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3527738) JS Juan S. Software Engineer > "sensitive content hidden\] was committed to finding effective solutions and ensuring our satisfaction as customers,..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6225782) ES Emma S. Marketing Manager > "The reporting dashboard can sometimes be difficult to navigate." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3412317) CK Christiana K. Head of growth > "support are very helpful and quick to sort things out particularly \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6688298) AR Andy R. CEO > "You have been warned!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#SoftwareAdvice___4659520) BH Bonnie H. Owner > "Great customer service and timely responses!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6641643) RH Rosie H. Owner > "have not seen Return in my investment yet" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4642411) NS Nano S. Marketer > "Great customer service!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6511696) Justin R. Co-Founder > "I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2521748) TK Tigran K. Marketing Specialist > "Great experience with a friendly staff who always there to help you out" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6763623) DP Davide P. Growth Hacker > "The JS implementation of the referral is not "easy"." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3648904) SE Steve E. CEO > "sensitive content hidden\] was incredible, very friendly and got me started and set up in no time." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6803835) IC Isobel C. Growth Executive > "The integration with Klaviyo isn't very smooth" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3520129) JS Juan S. Software Engineer > "Exceptional Professionalism: \[sensitive content hidden\] exhibited a high level of professionalism in every..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6225782) MT Margaret T. Marketing Executive > "Functions, some of design purpose require basic on coding which is not that user friendly to those who don't really..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2583004) IM Ian M. Head of Growth Marketing > "Also the customer service is responsive which is helpful for a first time user." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5070326) SY SADIRA Y. FOUNDER > "The method used to edit the design and html of the user interface ie emails is not too friendly." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2488240) CA Camilo A. Senior software developer > "Good support and clear documentation as well as a good product." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5077530) JM Jason M. Physiotherapist > "Finally just when you think things are okay, our account get's hacked/taken over despite us having a sophisticated..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) EC Elisa C. Sr Customer Experience Manager > "She resolved my issues promptly and kept me well-informed throughout the whole process." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5033533) ST Stefano T. Founder > "After selecting and installing the plugin in the new PATHS platform I made the mistake of not having seen that the..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707) BlM Bálint M. CEO > "So far so good, I only started to use a few days ago, so currently I'm waiting for the referrals." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6311181) VR Verified Reviewer \- > "I had a problem with the system to recognize INVOICES that were coming in." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2845917) LR Laura R. International Marketing and Logistics Administrator > "Her attention and willingness to help with an issue we were experiencing was very good and effective." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6238654) JM Jason M. Physiotherapist > "Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) AG Adam G. President > "I haven’t launched my campaign yet, but as I set up my referral campaign, I’m very pleased with all the options and how..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3985369) Anna I. Content Creator > "The only con for our company was the scarcity with which ReferralCandy was utilized." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2963603) ZA Zahidi A. Principal Trainer > "What I like most is the support from the team especially from Cris and Sam." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6108450) JM Jason M. Physiotherapist > "we then could not access the account, and surprise surprise, Rererral Candy customer service is off work for the..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) EC Elisa C. Sr Customer Experience Manager > "What I like the most about ReferralCandy is exceptional customer support and ease of use." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5033533) EG Ed G. Co-Founder > "Not a recognised affiliate network so can't work with some clients." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2702097) AE Annie E. NA > "With her help, I made sure everything was set up properly." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6166427) ST Stefano T. Founder > "So after 3 months of inactivity I found myself paying the monthly fee without using any online service." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707) CM Corbin M. Manager/Fisherman > "We like that referral candy makes it easy to implement and use." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5086329) AG Amber G. Photobooth Strategist > "We ran into an issue where a bot spammed our sign up link." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2394499) MJ Matthew J. CEO > "The process overall is super simple to setup, and it very smart in the setups." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5062082) JH Jackson H. Director > "Software remains quite confusing to navigate and implement without assistance upfront." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2886792) HP Heather P. Founder of SSM > "Anytime I've ever had any issues with implementing ReferralCandy, I've always had extremely fast service with someone..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4745276) WU Wolf U. Ceo > "It is not as instinctive as I would like it to be as far as navigation." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6830372) SB Shahid B. Senior Shopify Developer > "I am very very happy with the support they provided and would surely recommend Referral Candy to others." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) MB Mansoor B. Marketing > "Not able to have drag n drop customizations for templates" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3348596) SB Shahid B. Senior Shopify Developer > "The customer support has been amazing." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) ES Emma S. Marketing Manager > "The reporting dashboard can sometimes be difficult to navigate." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3412317) JJ Julia J. Influencer Marketing Manager > "Easy to set up, works great for looking into influencer referrals and how many sales they are bringing in!Easy paypal..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4968118) Justin R. Co-Founder > "I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2521748) AS Andie S. sales director > "It is very easy to set up and having help during the process from \[sensitive content hidden\] who was so responsive and..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6150802) DF Daniel F. Ecommerce manager > "It lacks functionality and integration with more applications." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4679870) OH Oussama H. Marketing manager > "JC our customer manager helped since the beginning from the setup until the pick up of our referral program." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054) EL Erica L. Owner > "It was a little confusing to understand what features came with the integration and which didn't." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3527738) JP James P. director > "The plugin integrated seamlessly with our woocommerce store, following a few initial setup steps and queries that we..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2650696) IC Isobel C. Growth Executive > "The integration with Klaviyo isn't very smooth" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3520129) SS Sol S. Marketing > "simple to use, great interface, great service, amazing custom look to match your brand" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3566383) OH Oussama H. Marketing manager > "Not easy to turn on and turn off any campaign through a button.." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054) SY SADIRA Y. FOUNDER > "SENSITIVE CONTENT HIDDEN\] has been very helpful in getting my problem fixed and was extremely patient in guiding me and..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2488240) MT Margaret T. Marketing Executive > "Functions, some of design purpose require basic on coding which is not that user friendly to those who don't really..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2583004) JH Jackson H. Director > "Free trial was a great way to navigate the software without committing financially." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2886792) A Amalia .. . > "In regards to Customer Support received - this does not apply." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6001951) SB Shahid B. Senior Shopify Developer > "She along with the engineering team helped us a lot setting up a very custom integration for Referral Candy." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) MD Manon D. Marketing Manager > "I've lost the historical activities of the customer I was looking for." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4564733) ES Emma S. Marketing Manager > "The integration into Shopify makes the service that much more beneficial to our company." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3412317) JM Jason M. Physiotherapist > "Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) JP James P. director > "The plugin integrated seamlessly with our woocommerce store, following a few initial setup steps and queries that we..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2650696) ST Stefano T. Founder > "So after 3 months of inactivity I found myself paying the monthly fee without using any online service." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707) [View Reviews](https://www.capterra.com/p/119331/ReferralCandy/reviews/) Mark K. COO > "I was able to integrate it into my stack without fuss. When I did encounter a challenge (turns out it was my..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7118428) JM Josh M. Sales Manager > "The major drawback when using the Viral Loops landing pages has been that when you create an Affiliate Program Sign..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6554309) Daniel H. CEO > "Its leaderboard and waiting list features are especially effective tools for launching products or communities and..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536) BF Bob F. Director, Market Development > "Figuring out which was the right campaign template to start with, since I found the language a little confusing..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6813947) LO Lucas O. Marketing Manager > "The variety of pre-built campaign options, the customer support, and the ease of integrating the platform with..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6822005) NP Natparinda P. Social Media Associate > "Sometime there is an error in the system during the fist time we use it and intergrate information from the previous..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6516107) LP Luca P. Marketing Consultant > "The real-time dashboard is clean and shows you exactly what's happening with your campaign. Plus, if you run into..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004159) NB Narendra B. Product Manager > "Some integrations can be a bit tricky to set up, and the pricing can be a bit high for smaller businesses." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498222) Effie G. CEO > "Great Support and Customer Care teams, Product is easy to use and has lean UI." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7131789) MN Mohammad N. Referrals and Customer Advocacy Manager > "We have had lots of issues with Viral Loops and it's implementation at Cloudways. Once your campaign gets bigger..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688) JC Julia C. Senior Marketing Analyst > "I can easily personalize my campaing and embed the widget at my lading page, it's really great." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6605081) DC David C. Head of Developer Relations and Business Development > "The system does mark them as High Risk for Fraud but some are not marked even though they are." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6777369) AH Austin H. Co-founder > "Always prompt and willing to hop on a call if needed and even helped us implement a custom snippet of code for..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6816905) LL Lena L. CEO > "I canceled my Viral Loops subscription last year and haven’t used the service at all in 2024 — yet I’m still being..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943) LP Luca P. Marketing Consultant > "The templates are really helpful and based on campaigns that actually worked for other companies, so you're not..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004159) LL Lena L. CEO > "Be very cautious if you’re considering signing up — they do not handle cancellations or billing properly." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943) ME Michelle E. Cofounder, CPO > "We used support several times as we did a custom implementation and service was quick and accurate." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6492925) SJ Sophie J. Business owner > "I found it quite hard to learn the format to set up a campaing and required a lot of hand holding and questions from..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6372574) DC David C. Head of Developer Relations and Business Development > "Referral system with leaderboard is great for gamification of referrals." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6777369) RA Ricardo A. Co-Founder > "A bit complex and no integration with Telegram." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6555419) MT Marius T. Founder and CEO > "I am already excited to see how they will integrate AI into the entire setup in a meaningful way." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7008508) MT Marius T. Founder and CEO > "Advertising costs are constantly rising.)" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7008508) RA Ricardo A. Co-Founder > "Viral Loops is a quite professional solution for managing referrals." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6555419) JM Jessica M. Manager > "It did not work as advertised and their staff were abusive when they were responsive." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6762839) JG Jess G. Product Owner > "There is a good level of customization, and integration into our CRM wasn't too difficult." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6853045) TN Tony N. Marketing > "They do not have a module for loyalty management" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6553995) NB Narendra B. Product Manager > "The ease of setting up referral campaigns and the variety of templates available." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498222) AD Ahmad D. Director > "Setup was a bit tedious and took a bit of effort to achieve" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6655491) Daniel H. CEO > "The support team is highly responsive, and they seem to take feedback seriously, which adds to the overall value of..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536) MS Matus S. CEO > "Too many obviously fake signups - I know it's difficult to fight this, but stil..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6814154) EA Eliane A. Head of Marketing > "Good templates to work on,a lot of different functionalities built in." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498341) AI Anna I. Ecommerce Manager > "The commendable demeanor of the customer representatives is overshadowed by the company's failure to deliver on its..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823) JP Javier P. Owner > "Viral-Loops helped me setup brand advocates and is a very valuable tool." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004127) AI Anna I. Ecommerce Manager > "The misrepresentation of services, unmet promises, and the subsequent billing issues have created a highly..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823) SS Samuel S. President > "However, I still need to complete a few more steps before my campaign can go live; setting it up has taken me about..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6180716) PR Pol R. Marketing manager > "expensive service cost for our ROI." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6629385) AB Alex B. CMO > "I will use it again because they have it well optimised for every case." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6666002) AI Anna I. Ecommerce Manager > "In summary, my overall experience with Viral Loops has been marred by misrepresentation, unmet promises, and a lack..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823) Daniel H. CEO > "What I like most about Viral Loops is its flexibility." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536) AI Anna I. Ecommerce Manager > "Attempting to resolve these issues has been a frustrating endeavor. Despite repeated requests for a refund, we have..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823) JV John V. Director, e-Commerce > "Thanos and the support team are very responsive via chat support. " [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6660516) YL Yoann L. CEO > "Could be hard to understand the product from time to time." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6627550) SR Sam R. Founder > "It's the most modern, sleek looking referral platform with options to integrate into your existing site design." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6270017) AI Anna I. Ecommerce Manager > "However, the positive impression quickly evaporated as I realized that the promises made during the sales pitch were..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823) LO Lucas O. Marketing Manager > "Every time that I needed the viral-loops team, they were quick to help me and my team." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6822005) JP Javier P. Owner > "I really haven’t been able to find something that even compares to the value I get out of it." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004127) NP Natparinda P. Social Media Associate > "The user interface which is easy to use and make the data accesable" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6516107) JK Josh K. Head of Growth > "Timezones can be a bit tricky to navigate for effective communication (we are on the west coast)." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6342962) HT Henrik T. Partner, Design > "high trust and actually not just very, but super low cost (to reach your target market)." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6852577) OA Ophelie A. Digital Marketing Manager > "the fact that I cannot easily track youtube and instagram" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6445043) CN Chris N. Director > "The creativity we can have when it comes to data collection" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6619982) JM Jessica M. Manager > "An absolute nightmare to have to deal with." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6762839) PS Paul S. CTO > "Fairly good so far, we have yet to get everything working but we've decided to go with a paid plan." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6506503) MN Mohammad N. Referrals and Customer Advocacy Manager > "Bugs and so detailed dashboard feel limited." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688) AK Alex K. Chief Marketing Officer > "Overall, it has helped us to achieve the campaign's purpose" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6576578) AI Anna I. Ecommerce Manager > "I would strongly advise caution to anyone considering their services, as the reality may not align with the enticing..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823) TN Tony N. Marketing > "Good experience, easy to setup, easy to manage, loads of widgets out of the box." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6553995) AI Anna I. Ecommerce Manager > "In conclusion, my experience with Viral Loops has been nothing short of disappointing." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823) DL Danielle L. Manager > "Options available for rewards are great to customize and add photos." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6407059) MN Mohammad N. Referrals and Customer Advocacy Manager > "It is buggy." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688) NJ Noah J. CEO > "It's the right amount of customization for each campaign and component." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6266980) OG Omar G. Personal Branding Consultant > "I think it's expensive for the things I use it." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6269389) PM Patrick M. Author Success Representative > "Did great on organizing the process and providing the core information and tools I needed to get setup." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6313641) JR Joshua R. Co-founder > "It's not cheap." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6267993) AC Arlo C. CTO > "I like the SDK integration and flexibility for customization" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6311980) Eduardo C. VP of Sales > "It was not very easy to implement because of the multiple widgets and codes." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___2753281) GS GEORGIOS S. Marketing Consultant > "The support I received when setting the campaign and how well their template are designed base don't he usecase" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6266727) SJ Sophie J. Business owner > "I found it quite hard to learn the format to set up a campaing and required a lot of hand holding and questions from..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6372574) LO Lauren O. Director of Operations and Marketing > "They also label participants with a fraud warning high-low, so that's a nice feature." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6251178) JK Josh K. Head of Growth > "Timezones can be a bit tricky to navigate for effective communication (we are on the west coast)." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6342962) LK Lana K. Social media marketing strategist > "easy integration." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6667317) NP Natparinda P. Social Media Associate > "Sometime there is an error in the system during the fist time we use it and intergrate information from the previous..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6516107) VE Vladimir E. CEO > "I love that its easy to use, I can update in realtime, and I can track who has referred the most people." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6405230) RA Ricardo A. Co-Founder > "A bit complex and no integration with Telegram." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6555419) TN Tony N. Marketing > "Ease of implementation, customer care was very good." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6553995) YL Yoann L. CEO > "Could be hard to understand the product from time to time." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6627550) BS Beto S. Project manager > "Easy to use and very responsive customer service." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6644876) LL Lena L. CEO > "I canceled my Viral Loops subscription last year and haven’t used the service at all in 2024 — yet I’m still being..." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943) KK Karim K. Head of Growth > "Easy to setup and very good support team" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6571537) LL Lena L. CEO > "Be very cautious if you’re considering signing up — they do not handle cancellations or billing properly." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943) JG Jess G. Product Owner > "There is a good level of customization, and integration into our CRM wasn't too difficult." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6853045) JM Jessica M. Manager > "It did not work as advertised and their staff were abusive when they were responsive." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6762839) SR Sam R. Founder > "It's the most modern, sleek looking referral platform with options to integrate into your existing site design." [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6270017) TN Tony N. Marketing > "They do not have a module for loyalty management" [See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6553995) [View Reviews](https://www.capterra.com/p/150927/Viral-Loops/reviews/) ## User interface [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/) 4.53 (387) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/) 4.55 (137) ### Features ReferralCandy 12/50 - Action Management - Activity Dashboard - Activity Tracking - Advertising Management - Affiliate Management - AI Copilot - Alerts/Notifications - API - Application Management - Assessment Management - Automation - Benefits Dashboard - Calendar Management - Campaign Analytics - Campaign Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance Management - Contact Management - Conversion Tracking - Customer Segmentation - Customizability - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Dashboard - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Email Marketing - Employee Management - Employee Referral Management - Engagement Tracking - Evaluation Management - Feedback Management - File Management - File Sharing - For Customer Referrals - For Employee Referrals - Fraud Detection - Gamification - Generative AI - Goal Management [See all features](https://www.capterra.com/p/119331/ReferralCandy/#features) Viral Loops Top features 17/50 - Action Management - Activity Dashboard - Activity Tracking - Advertising Management - Affiliate Management - AI Copilot - Alerts/Notifications - API - Application Management - Assessment Management - Automation - Benefits Dashboard - Calendar Management - Campaign Analytics - Campaign Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance Management - Contact Management - Conversion Tracking - Customer Segmentation - Customizability - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Dashboard - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Email Marketing - Employee Management - Employee Referral Management - Engagement Tracking - Evaluation Management - Feedback Management - File Management - File Sharing - For Customer Referrals - For Employee Referrals - Fraud Detection - Gamification - Generative AI - Goal Management [See all features](https://www.capterra.com/p/150927/Viral-Loops/#features) ### Recognition No recognitions have been awarded to ReferralCandy No recognitions have been awarded to Viral Loops ### Deployment & support ReferralCandy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Viral Loops Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ReferralCandy - By Anafore - Located in Singapore - Founded in 2009 Viral Loops - By Viral Loops - Located in United Kingdom - Founded in 2016 ## Popular Comparisons [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) $29/month Price $200/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119331-218230/ReferralCandy-vs-Referral-Factory) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) vs [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) $35/month Price $200/month 4.3 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/150927-218230/Viral-Loops-vs-Referral-Factory) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [UpViral](https://www.capterra.com/p/230137/UpViral/)[4.75 (107)](https://www.capterra.com/p/230137/UpViral/reviews/) $29/month Price $99/month 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119331-230137/ReferralCandy-vs-UpViral) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) vs [UpViral](https://www.capterra.com/p/230137/UpViral/)[4.75 (107)](https://www.capterra.com/p/230137/UpViral/reviews/) $35/month Price $99/month 4.3 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150927-230137/Viral-Loops-vs-UpViral) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)[4.89 (205)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/) $29/month Price $29.99/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119331-201885/ReferralCandy-vs-Shopify-Affiliate-Marketing) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) vs [UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)[4.89 (205)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/) $35/month Price $29.99/month 4.3 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/150927-201885/Viral-Loops-vs-Shopify-Affiliate-Marketing) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Post Affiliate Pro](https://www.capterra.com/p/147442/Post-Affiliate-Pro/)[4.68 (703)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) $29/month Price $129/month 4.4 Features 4.6 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119331-147442/ReferralCandy-vs-Post-Affiliate-Pro) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) vs [Post Affiliate Pro](https://www.capterra.com/p/147442/Post-Affiliate-Pro/)[4.68 (703)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) $35/month Price $129/month 4.3 Features 4.6 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/147442-150927/Post-Affiliate-Pro-vs-Viral-Loops) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) $29/month Price $0 4.4 Features 4.7 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119331-197141/ReferralCandy-vs-Tremendous-Rewards) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) vs [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.85 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) $35/month Price $0 4.3 Features 4.7 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/150927-197141/Viral-Loops-vs-Tremendous-Rewards) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/)[4.63 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) $29/month Price $250/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119331-139089/ReferralCandy-vs-Referral-Rock-Software) [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) vs [Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/)[4.63 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) $35/month Price $250/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/139089-150927/Referral-Rock-Software-vs-Viral-Loops)