# Compare ReferralCandy vs Viral Loops 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ReferralCandy and Viral Loops based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119331-150927/ReferralCandy-vs-Viral-Loops

---

# ReferralCandy vs Viral Loops Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ReferralCandyViral Loops2/4 selected

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.5 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

[## ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.5 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.9

Reviews Sentiment

Based on [387 reviews](#user-reviews)

Positive

353

Neutral

28

Negative

6

[## Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [137 reviews](#user-reviews)

Positive

127

Neutral

5

Negative

5

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Trackdesk

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Starting Price

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Flat Rate,Per Month

Free Trial

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User rating

99%

of reviewers  
rated it above 4 stars

* * *

### Tremendous

4.8 (474)

* * *

Starting Price

$0.00

Flat Rate

Free Trial

Free Version

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User rating

99%

of reviewers  
rated it above 4 stars

* * *

### Referral Rock

4.6 (98)

* * *

Starting Price

$175.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

### Post Affiliate Pro

4.7 (690)

* * *

Starting Price

$129.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 1,568 reviews from referral software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Referral Tracking

4.5

Conversion Tracking

4.9

Affiliate Management

4.5

Rewards Management

4.5

Campaign Management

4.5

80%Fit

Feature ratings

Referral Tracking

4.5

Conversion Tracking

4.2

Affiliate Management

4.5

Rewards Management

4.2

Campaign Management

4.1

User satisfaction

User satisfaction

4.5

User reviews[387](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.9

User satisfaction

4.6

User reviews[137](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.1

Customer support

4.5

Price starts from

Price starts from

$29Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ReferralCandy works best for eCommerce stores with at least 100 transactions a month.

Best for

Newsletters, eCommerce, or software businesses are willing to grow organically through their audience. Start-ups who are looking to grow their audience Fintech companies who want to generate leads

## User reviews

Pros & cons

LH

Lingwei H.

Operations Specialist

> "ReferralCandy has helped us increase customer engagement and acquire new customers through word-of-mouth, all with..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6844103)

CK

Christiana K.

Head of growth

> "the theme content customisations are a little confusing, it's also a bit buggy and keeps disconnecting from my..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6688298)

SO

Sandra O.

Client and sales support

> "My overall experience with ReferralCandy has been positive. While the setup process was a bit challenging at first,..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6838989)

LH

Lingwei H.

Operations Specialist

> "RC is not a pretty big referral company compare with impact, CJ, shareAsale."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6844103)

JJ

Julia J.

Influencer Marketing Manager

> "Every time I have a call or a message exchange with \[sensitive content hidden\], she is a constant ray of sunshine..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4968118)

SO

Sandra O.

Client and sales support

> "The setup process felt a bit confusing and not as straightforward as I expected."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6838989)

MA

Moises A.

Digital Expansion Project Manager

> "Innah was extremely patient and helpful, guiding me step by step whenever I had questions."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___7046674)

WU

Wolf U.

Ceo

> "It is not as instinctive as I would like it to be as far as navigation."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6830372)

MC

Matthias C.

NA

> "Worked with a client to migrate their referral candy to another shopify store and they helped us out a lot!"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6711616)

A

Amalia ..

.

> "In regards to Customer Support received - this does not apply."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6001951)

GG

Greg G.

CEO

> "Otherwise it is quite a useful app for affiliate marketing."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6854164)

ZA

Zahidi A.

Principal Trainer

> "It is quite confusing at times based of my level of understanding is low."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6108450)

MO

Mario O.

CEO

> "Where I was really surprised was the excellent support and many thanks to Innah who was so patient with my issues..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6861741)

OH

Oussama H.

Marketing manager

> "Not easy to turn on and turn off any campaign through a button.."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054)

JT

Jen T.

President

> "Referral Candy is easy to set up."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___7145280)

MO

Melissa O.

CEO

> "I found it hard to set up (but I'm also not very techy)."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4955501)

JS

James S.

COO

> "Super quick and helpful when I had an urgent issue."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6883534)

DF

Daniel F.

Ecommerce manager

> "It lacks functionality and integration with more applications."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4679870)

BlM

Bálint M.

CEO

> "So far so good, I only started to use a few days ago, so currently I'm waiting for the referrals."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6311181)

SP

Susanna P.

Senior Account Manager

> "It could be difficult for a lead or customer to recognize the brand if the email is standardized and you can only..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3337351)

SB

Sophie B.

Tattoo Artist

> "I love that I can use this software to track referrals for my in-person appointment based business, where I still..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3879941)

EL

Erica L.

Owner

> "It was a little confusing to understand what features came with the integration and which didn't."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3527738)

HW

Hannah W.

CRM

> "sensitive content hidden\] literally supported me for hours to find solutions to all my questions!"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6666007)

DP

Davide P.

Growth Hacker

> "The JS implementation of the referral is not "easy"."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3648904)

SH

Steven H.

Marketing

> "The customer support and the ability to generate more customers from existing customers"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6193634)

IC

Isobel C.

Growth Executive

> "The integration with Klaviyo isn't very smooth"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3520129)

SB

Shahid B.

Senior Shopify Developer

> "She along with the engineering team helped us a lot setting up a very custom integration for Referral Candy."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148)

BT

Ben T.

Director

> "They just don't turn up to meetings where we are trying to get set up"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4543612)

TK

Tigran K.

Marketing Specialist

> "Affordable yet effective with great customer support"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6763623)

MD

Manon D.

Marketing Manager

> "I've lost the historical activities of the customer I was looking for."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4564733)

JJ

Julia J.

Influencer Marketing Manager

> "Easy to set up, works great for looking into influencer referrals and how many sales they are bringing in!Easy..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4968118)

MB

Mansoor B.

Marketing

> "Not able to have drag n drop customizations for templates"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3348596)

OH

Oussama H.

Marketing manager

> "JC our customer manager helped since the beginning from the setup until the pick up of our referral program."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054)

VR

Verified Reviewer

\-

> "I had a problem with the system to recognize INVOICES that were coming in."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2845917)

FM

Francesco M.

IT Specialist

> "Managed to integrate RC with our CMS in few clicks, the platform is surely the most user friendly out there, all..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3905152)

TH

Tess H.

Head of Partnerships

> "Sometimes the support is a little too responsive and send too many emails."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3413173)

EJ

Erin J.

Customer service/admin

> "Generates codes for our customers based on referrals, incentivizes customers to share their experience with our..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4001122)

TN

Tannia N.

Senior Consultant

> "I have not yet deployed the campaign so cannot give a full review."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4576295)

JS

Juan S.

Software Engineer

> "sensitive content hidden\] was committed to finding effective solutions and ensuring our satisfaction as customers,..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6225782)

Anna I.

Content Creator

> "The only con for our company was the scarcity with which ReferralCandy was utilized."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2963603)

CK

Christiana K.

Head of growth

> "support are very helpful and quick to sort things out particularly \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6688298)

ES

Emma S.

Marketing Manager

> "The reporting dashboard can sometimes be difficult to navigate."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3412317)

SS

Sowmya S.

Ops manager

> "Simple to use and easy to setup."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6334296)

AR

Andy R.

CEO

> "You have been warned!"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#SoftwareAdvice___4659520)

BH

Bonnie H.

Owner

> "Great customer service and timely responses!"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6641643)

RH

Rosie H.

Owner

> "have not seen Return in my investment yet"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4642411)

NS

Nano S.

Marketer

> "Great customer service!"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6511696)

Justin R.

Co-Founder

> "I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2521748)

Mitch B.

Brand Loyalty Manager

> "Customer support is fantastic!"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6310865)

JH

Jackson H.

Director

> "Software remains quite confusing to navigate and implement without assistance upfront."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2886792)

TK

Tigran K.

Marketing Specialist

> "Great experience with a friendly staff who always there to help you out"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6763623)

MT

Margaret T.

Marketing Executive

> "Functions, some of design purpose require basic on coding which is not that user friendly to those who don't really..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2583004)

SE

Steve E.

CEO

> "sensitive content hidden\] was incredible, very friendly and got me started and set up in no time."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6803835)

SY

SADIRA Y.

FOUNDER

> "The method used to edit the design and html of the user interface ie emails is not too friendly."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2488240)

JS

Juan S.

Software Engineer

> "Exceptional Professionalism: \[sensitive content hidden\] exhibited a high level of professionalism in every..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6225782)

JM

Jason M.

Physiotherapist

> "Finally just when you think things are okay, our account get's hacked/taken over despite us having a sophisticated..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975)

IM

Ian M.

Head of Growth Marketing

> "Also the customer service is responsive which is helpful for a first time user."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5070326)

ST

Stefano T.

Founder

> "After selecting and installing the plugin in the new PATHS platform I made the mistake of not having seen that the..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707)

CA

Camilo A.

Senior software developer

> "Good support and clear documentation as well as a good product."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5077530)

AM

Albert M.

Director of Outreach

> "I had a bit of an issue during setup where it wouldn't verify my email."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2179963)

EC

Elisa C.

Sr Customer Experience Manager

> "She resolved my issues promptly and kept me well-informed throughout the whole process."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5033533)

JM

Jason M.

Physiotherapist

> "Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975)

LR

Laura R.

International Marketing and Logistics Administrator

> "Her attention and willingness to help with an issue we were experiencing was very good and effective."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6238654)

CM

Corinna M.

Marketing and Operations Manager

> "Just having trouble with setting up on our test site since we wanted to test it so we can launch with it."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2358636)

MO

Melissa O.

CEO

> "I only just started and had trouble setting it up. But I had excellent customer service with both \[sensitive..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4955501)

JJ

Jono J.

Founder

> "Integration for Squarespace isn't explained as easily as it could be, or easily found ..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2204064)

LS

Lauren S.

Ambassador Program Coordinator

> "The customer service has been incredible during this process."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4950258)

JM

Jason M.

Physiotherapist

> "we then could not access the account, and surprise surprise, Rererral Candy customer service is off work for the..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975)

AG

Adam G.

President

> "I haven’t launched my campaign yet, but as I set up my referral campaign, I’m very pleased with all the options and..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3985369)

EG

Ed G.

Co-Founder

> "Not a recognised affiliate network so can't work with some clients."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2702097)

ZA

Zahidi A.

Principal Trainer

> "What I like most is the support from the team especially from Cris and Sam."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6108450)

ST

Stefano T.

Founder

> "So after 3 months of inactivity I found myself paying the monthly fee without using any online service."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707)

MC

Mea C.

Ecommerce Lead

> "ReferralCandy has great customer support."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4891158)

AG

Amber G.

Photobooth Strategist

> "We ran into an issue where a bot spammed our sign up link."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2394499)

EC

Elisa C.

Sr Customer Experience Manager

> "What I like the most about ReferralCandy is exceptional customer support and ease of use."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___5033533)

MP

Mirna P.

Frontend Engineer

> "Internally testing the functionality of a new referral program is a pain."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2341425)

Anna I.

Content Creator

> "We were able to set up the referral link and any time someone purchased using the referral link we had an automated..."

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2963603)

EV

Elizabeth V.

Body piercer

> "It was confusing if it would work without my clients needing to use a payment"

[See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2326977)

[View Reviews](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

Mark K.

COO

> "I was able to integrate it into my stack without fuss. When I did encounter a challenge (turns out it was my configuration..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7118428)

JM

Josh M.

Sales Manager

> "The major drawback when using the Viral Loops landing pages has been that when you create an Affiliate Program Sign Up..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6554309)

LO

Lucas O.

Marketing Manager

> "The variety of pre-built campaign options, the customer support, and the ease of integrating the platform with HubSpot..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6822005)

SJ

Sophie J.

Business owner

> "I found it quite hard to learn the format to set up a campaing and required a lot of hand holding and questions from..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6372574)

LP

Luca P.

Marketing Consultant

> "The real-time dashboard is clean and shows you exactly what's happening with your campaign. Plus, if you run into issues,..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004159)

BF

Bob F.

Director, Market Development

> "Figuring out which was the right campaign template to start with, since I found the language a little confusing related to..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6813947)

AH

Austin H.

Co-founder

> "Always prompt and willing to hop on a call if needed and even helped us implement a custom snippet of code for referral..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6816905)

LL

Lena L.

CEO

> "I canceled my Viral Loops subscription last year and haven’t used the service at all in 2024 — yet I’m still being charged!"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943)

Daniel H.

CEO

> "Its leaderboard and waiting list features are especially effective tools for launching products or communities and my..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536)

LL

Lena L.

CEO

> "Be very cautious if you’re considering signing up — they do not handle cancellations or billing properly."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6808943)

LP

Luca P.

Marketing Consultant

> "The templates are really helpful and based on campaigns that actually worked for other companies, so you're not starting..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004159)

NP

Natparinda P.

Social Media Associate

> "Sometime there is an error in the system during the fist time we use it and intergrate information from the previous..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6516107)

JG

Jess G.

Product Owner

> "There is a good level of customization, and integration into our CRM wasn't too difficult."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6853045)

NB

Narendra B.

Product Manager

> "Some integrations can be a bit tricky to set up, and the pricing can be a bit high for smaller businesses."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498222)

Effie G.

CEO

> "Great Support and Customer Care teams, Product is easy to use and has lean UI."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7131789)

JK

Josh K.

Head of Growth

> "Timezones can be a bit tricky to navigate for effective communication (we are on the west coast)."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6342962)

JC

Julia C.

Senior Marketing Analyst

> "I can easily personalize my campaing and embed the widget at my lading page, it's really great."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6605081)

MN

Mohammad N.

Referrals and Customer Advocacy Manager

> "We have had lots of issues with Viral Loops and it's implementation at Cloudways. Once your campaign gets bigger with more..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688)

ME

Michelle E.

Cofounder, CPO

> "We used support several times as we did a custom implementation and service was quick and accurate."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6492925)

DC

David C.

Head of Developer Relations and Business Development

> "The system does mark them as High Risk for Fraud but some are not marked even though they are."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6777369)

DC

David C.

Head of Developer Relations and Business Development

> "Referral system with leaderboard is great for gamification of referrals."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6777369)

MS

Matus S.

CEO

> "Too many obviously fake signups - I know it's difficult to fight this, but stil..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6814154)

MT

Marius T.

Founder and CEO

> "I am already excited to see how they will integrate AI into the entire setup in a meaningful way."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7008508)

OA

Ophelie A.

Digital Marketing Manager

> "the fact that I cannot easily track youtube and instagram"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6445043)

DL

Danielle L.

Manager

> "Options available for rewards are great to customize and add photos."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6407059)

RA

Ricardo A.

Co-Founder

> "A bit complex and no integration with Telegram."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6555419)

JP

Javier P.

Owner

> "Viral-Loops helped me setup brand advocates and is a very valuable tool."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004127)

MT

Marius T.

Founder and CEO

> "Advertising costs are constantly rising.)"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7008508)

RA

Ricardo A.

Co-Founder

> "Viral Loops is a quite professional solution for managing referrals."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6555419)

JM

Jessica M.

Manager

> "It did not work as advertised and their staff were abusive when they were responsive."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6762839)

PM

Patrick M.

Author Success Representative

> "Did great on organizing the process and providing the core information and tools I needed to get setup."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6313641)

TN

Tony N.

Marketing

> "They do not have a module for loyalty management"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6553995)

AC

Arlo C.

CTO

> "I like the SDK integration and flexibility for customization"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6311980)

JP

Javier P.

Owner

> "I really haven’t been able to find something that even compares to the value I get out of it."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___7004127)

LO

Lucas O.

Marketing Manager

> "Every time that I needed the viral-loops team, they were quick to help me and my team."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6822005)

AD

Ahmad D.

Director

> "Setup was a bit tedious and took a bit of effort to achieve"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6655491)

HT

Henrik T.

Partner, Design

> "high trust and actually not just very, but super low cost (to reach your target market)."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6852577)

AI

Anna I.

Ecommerce Manager

> "The commendable demeanor of the customer representatives is overshadowed by the company's failure to deliver on its..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

VE

Vladimir E.

CEO

> "I love that its easy to use, I can update in realtime, and I can track who has referred the most people."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6405230)

AI

Anna I.

Ecommerce Manager

> "The misrepresentation of services, unmet promises, and the subsequent billing issues have created a highly frustrating..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

NB

Narendra B.

Product Manager

> "The ease of setting up referral campaigns and the variety of templates available."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498222)

PR

Pol R.

Marketing manager

> "expensive service cost for our ROI."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6629385)

PM

Patrick M.

Author Success Representative

> "A little repetitive but a great price. Plus the ability to actually test things out before paying is a huge plus."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6313641)

AI

Anna I.

Ecommerce Manager

> "In summary, my overall experience with Viral Loops has been marred by misrepresentation, unmet promises, and a lack of..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

Daniel H.

CEO

> "The support team is highly responsive, and they seem to take feedback seriously, which adds to the overall value of the..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536)

AI

Anna I.

Ecommerce Manager

> "Attempting to resolve these issues has been a frustrating endeavor. Despite repeated requests for a refund, we have yet to..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

EA

Eliane A.

Head of Marketing

> "Good templates to work on,a lot of different functionalities built in."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6498341)

YL

Yoann L.

CEO

> "Could be hard to understand the product from time to time."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6627550)

JK

Josh K.

Head of Growth

> "They really helped us throughout the entire way to ensure we were setup for success."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6342962)

AI

Anna I.

Ecommerce Manager

> "However, the positive impression quickly evaporated as I realized that the promises made during the sales pitch were not..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

SS

Samuel S.

President

> "However, I still need to complete a few more steps before my campaign can go live; setting it up has taken me about 2-3..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6180716)

JM

Jessica M.

Manager

> "An absolute nightmare to have to deal with."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6762839)

AB

Alex B.

CMO

> "I will use it again because they have it well optimised for every case."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6666002)

MN

Mohammad N.

Referrals and Customer Advocacy Manager

> "Bugs and so detailed dashboard feel limited."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688)

Daniel H.

CEO

> "What I like most about Viral Loops is its flexibility."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6540536)

AI

Anna I.

Ecommerce Manager

> "I would strongly advise caution to anyone considering their services, as the reality may not align with the enticing sales..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

JV

John V.

Director, e-Commerce

> "Thanos and the support team are very responsive via chat support. "

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6660516)

AI

Anna I.

Ecommerce Manager

> "In conclusion, my experience with Viral Loops has been nothing short of disappointing."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6061823)

SR

Sam R.

Founder

> "It's the most modern, sleek looking referral platform with options to integrate into your existing site design."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6270017)

MN

Mohammad N.

Referrals and Customer Advocacy Manager

> "It is buggy."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6165688)

SJ

Sophie J.

Business owner

> "Overall positive yet to be honest found it a little tricky to set up at first and nearly gave up a few times, your..."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6372574)

OG

Omar G.

Personal Branding Consultant

> "I think it's expensive for the things I use it."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6269389)

NP

Natparinda P.

Social Media Associate

> "The user interface which is easy to use and make the data accesable"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6516107)

JR

Joshua R.

Co-founder

> "It's not cheap."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6267993)

CN

Chris N.

Director

> "The creativity we can have when it comes to data collection"

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___6619982)

Eduardo C.

VP of Sales

> "It was not very easy to implement because of the multiple widgets and codes."

[See full review](https://www.capterra.com/p/150927/Viral-Loops/#Capterra___2753281)

[View Reviews](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

## User interface

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)

4.53 (387)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)

4.55 (137)

### Features

ReferralCandy

24/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/119331/ReferralCandy/#features)

Viral Loops

Top features

30/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/150927/Viral-Loops/#features)

### Recognition

ReferralCandy is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Viral Loops

### Deployment & support

ReferralCandy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Viral Loops

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ReferralCandy

-   By Anafore
-   Located in Singapore
-   Founded in 2009

Viral Loops

-   By Viral Loops
-   Located in United Kingdom
-   Founded in 2016

## Popular Comparisons

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

vs

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$29/month

Price

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4.4

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4.7

4.4

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[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

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$35/month

Price

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4.3

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4.4

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[View full comparison](https://www.capterra.com/compare/150927-218230/Viral-Loops-vs-Referral-Factory)

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

vs

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$29/month

Price

$99/month

4.4

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119331-230137/ReferralCandy-vs-UpViral)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

[UpViral](https://www.capterra.com/p/230137/UpViral/)[4.75 (107)](https://www.capterra.com/p/230137/UpViral/reviews/)

$35/month

Price

$99/month

4.3

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/150927-230137/Viral-Loops-vs-UpViral)

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

vs

[Post Affiliate Pro](https://www.capterra.com/p/147442/Post-Affiliate-Pro/)[4.67 (690)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/)

$29/month

Price

$129/month

4.4

Features

4.6

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119331-147442/ReferralCandy-vs-Post-Affiliate-Pro)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

[Post Affiliate Pro](https://www.capterra.com/p/147442/Post-Affiliate-Pro/)[4.67 (690)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/)

$35/month

Price

$129/month

4.3

Features

4.6

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/147442-150927/Post-Affiliate-Pro-vs-Viral-Loops)

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

vs

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

$29/month

Price

$99/month

4.4

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/119331-144990/ReferralCandy-vs-Referral-Marketing-Automation)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (474)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

$35/month

Price

$0

4.3

Features

4.7

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/150927-197141/Viral-Loops-vs-Tremendous-Rewards)

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

vs

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.81 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

$29/month

Price

$249/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/119331-268100/ReferralCandy-vs-Trackdesk)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

vs

[UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)[4.82 (126)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/)

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4.4

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[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (474)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

$29/month

Price

$0

4.4

Features

4.7

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/119331-197141/ReferralCandy-vs-Tremendous-Rewards)

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

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Price

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4.3

Features

4.4

4.4

Ease of Use

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