--- title: "Compare ReferralCandy vs Referral Factory 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Referral Factory and ReferralCandy based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/119331-218230/ReferralCandy-vs-Referral-Factory" page_type: "comparison" language: "en" publication_date: "2026-11-09" --- # Referral Factory vs ReferralCandy Features and Cost Comparison Last updated November 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Referral FactoryReferralCandy2/4 selected [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.8 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.5 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) [## Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.8 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting Price $200.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [162 reviews](#user-reviews) Positive 160 Neutral 1 Negative 1 [## ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.5 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.9 Reviews Sentiment Based on [388 reviews](#user-reviews) Positive 354 Neutral 28 Negative 6 ## Summary * * * Key features rated by users Features selected based on 947 reviews from referral software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Conversion Tracking 4.6 Affiliate Management 4.7 Campaign Management 4.8 Customizable Templates 4.7 Contact Management 4.8 83%Fit Feature ratings Conversion Tracking 4.9 Affiliate Management 4.5 Campaign Management 4.5 Customizable Templates 4.6 Contact Management 4.5 User satisfaction User satisfaction 4.8 User reviews[162](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.9 User satisfaction 4.5 User reviews[388](https://www.capterra.com/p/119331/ReferralCandy/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.9 Price starts from Price starts from $200Flat Rate, Per Month - Free version - Free trial Price starts from $29Usage Based, Per Month - Free version - Free trial Best for Best for No-code referral software for mid-size and large companies to launch a white-labeled customer referral program, ask for referrals, track results, and automate rewards for successful referrals. Best for ReferralCandy works best for eCommerce stores with at least 100 transactions a month. ## User reviews Pros & cons Julie A. Head of Company > "The platform brings all referral‑related tasks into one organised space, which makes managing campaigns and tracking results much more..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7192650) LO Louis O. Growth associate > "Failed rewards for example was a hidden tab that I didn’t see until after the campaign was over meaning quite a few referrals didn’t..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7126818) JW Janet W. Director of Marketing > "Love the workflow of the email notification process, they send out seamlessly and have a lot of good reports to track the progress of..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7188321) SR Stefano R. Marketing Lead > "The APIs also lack any option to directly create campaigns." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7121399) RI Richard I. Planning > "There were a couple of areas that could be improved, such as making the rewards section a little easier for first-time users to..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7190481) Nathan H. Head of Marketing > "Some of the customisation options felt a bit limited, especially when trying to tweak the design beyond the basics." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6860061) Nahom G. Web developer > "I particularly liked the flexibility in creating referral campaigns, the customization options, and the clean user interface." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7193779) Eric F. Voice Over > "The process was poorly described on the platform." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7192164) RI Richard I. Planning > "I particularly liked how simple it was to create referral pages, generate referral links, and view analytics, as everything felt well..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7190481) Tristan M. Insurance agent > "When trying to operate on the mobile browser , it tends to conflict with properly adjusting to the parameters of the iPhone !" [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6284003) Nahom G. Web developer > "Setting up a referral campaign was straightforward, and the platform made it easy to customize the referral flow and understand how..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7193779) Clyde Reb C. Administrative Assistant > "I would love to create unique referral codes but unfortunately, I was told that they are only auto-generated for now." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6347145) Julie A. Head of Company > "What I like most about Referral Factory is how seamlessly it consolidates the entire referral workflow." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7192650) Oleh N. Online Marketing Manager > "One more con: you cannot use your referral codes because they must be generated within the system." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6177837) LW Laura W. Copywriter > "It was also easy to coordinate between different teams who were providing input to the setup (eg. RevOps, marketing, copywriting)." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7190868) TC Tom C. Brand Engagement Manager > "Some of the UI for building campaigns is a bit strange to get used to." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6522221) Nathan H. Head of Marketing > "We saw a big increase in referral business after launching our campaign, and the HubSpot integration made managing leads and follow-ups..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6860061) NP Neil P. Manager > "The 'reach' figures on the stats don't appear to make sense but I could be wrong about thatWould help if our customers had a login..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4664857) Adam R. Director > "Referral Factory gave us a brilliant platform to build a very successful referring program for our customers." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7128811) GE Grace E. Owner > "The only downside that I experienced was that there’s a lot of information on the website, so it can be kind of overwhelming to..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4721349) LW Laura W. Copywriter > "The email editors are very easy to use and work well for multilingual and segmented campaigns." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7190868) HS Hrayr S. Digital Marketer > "You are unable to generate coupon codes, but rather limited to uploading and distributing them." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4725091) LW Laura W. Copywriter > "It was easy to set up new campaigns as well as update running ones and we saw significant results." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7190868) CK Carissa K. Owner > "I would've liked to strat a loyalty program but Referral Factory doesn't have that feature." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4853562) VR Verified Reviewer Marketing Director > "Tracks and fulfills referrals for you with lots of good integrations." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7047694) Rufino M. Head of Customer Success > "I found it to be a bit more complicated than I anticipated, and it took some extra effort to get it set up the way I wanted." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4788126) Eric F. Voice Over > "Seeing these processes in action helps a non-marketer go forward." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7192164) LN Louis N. Email Marketing Manager > "The fact that I can only export 1,000 users at a time." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5067344) LO Louis O. Growth associate > "I liked the funnel it gives a clear and visual method of understanding how well a campaign is going." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7126818) OM Owen M. Director Sales and Marketing > "It's expensive" [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6518557) MH Miya H. Owner > "There were quiet a few features I liked about the dashboard." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7195456) Nihad H. QA Analyst > "I'm using their Basic Package and I didn't come across any issues or something that I don't like so far." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4751465) Nahom G. Web developer > "The platform is intuitive and easy to navigate, with a straightforward setup process." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7193779) Melissa E. Digital Graphic Designer > "Who is the least appealing about this program spending money on it." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4366761) SJC Samantha Jade C. Behaviour Consultant > "The analytics feature was the feature I appreciated the most; it is clear to see how customers are responding to referrals allowing you..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6284691) GE Grace E. Owner > "The only downside that I experienced was that there’s a lot of information on the website, so it can be kind of overwhelming to..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4721349) MH Miya H. Owner > "The options were very easy to read and click on." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7195456) GE Grace E. Owner > "The only downside that I experienced was that there’s a lot of information on the website, so it can be kind of overwhelming to..." [See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4721349) [View Reviews](https://www.capterra.com/p/218230/Referral-Factory/reviews/) LH Lingwei H. Operations Specialist > "ReferralCandy has helped us increase customer engagement and acquire new customers through word-of-mouth, all with..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6844103) CK Christiana K. Head of growth > "the theme content customisations are a little confusing, it's also a bit buggy and keeps disconnecting from my..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6688298) MC Matthias C. NA > "Worked with a client to migrate their referral candy to another shopify store and they helped us out a lot!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6711616) LH Lingwei H. Operations Specialist > "RC is not a pretty big referral company compare with impact, CJ, shareAsale." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6844103) SO Sandra O. Client and sales support > "My overall experience with ReferralCandy has been positive. While the setup process was a bit challenging at..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6838989) SO Sandra O. Client and sales support > "The setup process felt a bit confusing and not as straightforward as I expected." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6838989) JT Jen T. President > "Referral Candy is easy to set up." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___7145280) WU Wolf U. Ceo > "It is not as instinctive as I would like it to be as far as navigation." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6830372) MA Moises A. Digital Expansion Project Manager > "Innah was extremely patient and helpful, guiding me step by step whenever I had questions." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___7046674) ZA Zahidi A. Principal Trainer > "It is quite confusing at times based of my level of understanding is low." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6108450) GG Greg G. CEO > "Otherwise it is quite a useful app for affiliate marketing." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6854164) DF Daniel F. Ecommerce manager > "It lacks functionality and integration with more applications." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4679870) MO Mario O. CEO > "Where I was really surprised was the excellent support and many thanks to Innah who was so patient with my issues..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6861741) SP Susanna P. Senior Account Manager > "It could be difficult for a lead or customer to recognize the brand if the email is standardized and you can only..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3337351) JJ Julia J. Influencer Marketing Manager > "Every time I have a call or a message exchange with \[sensitive content hidden\], she is a constant ray of sunshine..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4968118) A Amalia .. . > "In regards to Customer Support received - this does not apply." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6001951) HW Hannah W. CRM > "sensitive content hidden\] literally supported me for hours to find solutions to all my questions!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6666007) BT Ben T. Director > "They just don't turn up to meetings where we are trying to get set up" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4543612) SH Steven H. Marketing > "The customer support and the ability to generate more customers from existing customers" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6193634) OH Oussama H. Marketing manager > "Not easy to turn on and turn off any campaign through a button.." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054) SB Shahid B. Senior Shopify Developer > "She along with the engineering team helped us a lot setting up a very custom integration for Referral Candy." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) MD Manon D. Marketing Manager > "I've lost the historical activities of the customer I was looking for." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4564733) TK Tigran K. Marketing Specialist > "Affordable yet effective with great customer support" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6763623) MO Melissa O. CEO > "I found it hard to set up (but I'm also not very techy)." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4955501) JS James S. COO > "Super quick and helpful when I had an urgent issue." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6883534) MB Mansoor B. Marketing > "Not able to have drag n drop customizations for templates" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3348596) JS Juan S. Software Engineer > "sensitive content hidden\] was committed to finding effective solutions and ensuring our satisfaction as customers,..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6225782) TH Tess H. Head of Partnerships > "Sometimes the support is a little too responsive and send too many emails." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3413173) CK Christiana K. Head of growth > "support are very helpful and quick to sort things out particularly \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6688298) TN Tannia N. Senior Consultant > "I have not yet deployed the campaign so cannot give a full review." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4576295) BH Bonnie H. Owner > "Great customer service and timely responses!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6641643) EL Erica L. Owner > "It was a little confusing to understand what features came with the integration and which didn't." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3527738) TK Tigran K. Marketing Specialist > "Great experience with a friendly staff who always there to help you out" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6763623) ES Emma S. Marketing Manager > "The reporting dashboard can sometimes be difficult to navigate." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3412317) SE Steve E. CEO > "sensitive content hidden\] was incredible, very friendly and got me started and set up in no time." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6803835) AR Andy R. CEO > "You have been warned!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#SoftwareAdvice___4659520) JS Juan S. Software Engineer > "Exceptional Professionalism: \[sensitive content hidden\] exhibited a high level of professionalism in every..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6225782) RH Rosie H. Owner > "have not seen Return in my investment yet" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4642411) BlM Bálint M. CEO > "So far so good, I only started to use a few days ago, so currently I'm waiting for the referrals." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6311181) Justin R. Co-Founder > "I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2521748) LR Laura R. International Marketing and Logistics Administrator > "Her attention and willingness to help with an issue we were experiencing was very good and effective." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6238654) DP Davide P. Growth Hacker > "The JS implementation of the referral is not "easy"." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3648904) ZA Zahidi A. Principal Trainer > "What I like most is the support from the team especially from Cris and Sam." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6108450) IC Isobel C. Growth Executive > "The integration with Klaviyo isn't very smooth" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3520129) SB Sophie B. Tattoo Artist > "I love that I can use this software to track referrals for my in-person appointment based business, where I still..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3879941) MT Margaret T. Marketing Executive > "Functions, some of design purpose require basic on coding which is not that user friendly to those who don't..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2583004) AE Annie E. NA > "With her help, I made sure everything was set up properly." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6166427) SY SADIRA Y. FOUNDER > "The method used to edit the design and html of the user interface ie emails is not too friendly." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2488240) HP Heather P. Founder of SSM > "Anytime I've ever had any issues with implementing ReferralCandy, I've always had extremely fast service with..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4745276) JM Jason M. Physiotherapist > "Finally just when you think things are okay, our account get's hacked/taken over despite us having a sophisticated..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) SB Shahid B. Senior Shopify Developer > "I am very very happy with the support they provided and would surely recommend Referral Candy to others." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) ST Stefano T. Founder > "After selecting and installing the plugin in the new PATHS platform I made the mistake of not having seen that the..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707) SB Shahid B. Senior Shopify Developer > "The customer support has been amazing." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) VR Verified Reviewer \- > "I had a problem with the system to recognize INVOICES that were coming in." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2845917) JJ Julia J. Influencer Marketing Manager > "Easy to set up, works great for looking into influencer referrals and how many sales they are bringing in!Easy..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4968118) JM Jason M. Physiotherapist > "Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) AS Andie S. sales director > "It is very easy to set up and having help during the process from \[sensitive content hidden\] who was so responsive..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6150802) Anna I. Content Creator > "The only con for our company was the scarcity with which ReferralCandy was utilized." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2963603) OH Oussama H. Marketing manager > "JC our customer manager helped since the beginning from the setup until the pick up of our referral program." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054) JM Jason M. Physiotherapist > "we then could not access the account, and surprise surprise, Rererral Candy customer service is off work for the..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) FM Francesco M. IT Specialist > "Managed to integrate RC with our CMS in few clicks, the platform is surely the most user friendly out there, all..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3905152) EG Ed G. Co-Founder > "Not a recognised affiliate network so can't work with some clients." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2702097) EJ Erin J. Customer service/admin > "Generates codes for our customers based on referrals, incentivizes customers to share their experience with our..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4001122) ST Stefano T. Founder > "So after 3 months of inactivity I found myself paying the monthly fee without using any online service." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707) SS Sowmya S. Ops manager > "Simple to use and easy to setup." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6334296) JH Jackson H. Director > "Software remains quite confusing to navigate and implement without assistance upfront." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2886792) AKT Aly-Khan T. Director > "very good support." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6274533) WU Wolf U. Ceo > "It is not as instinctive as I would like it to be as far as navigation." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6830372) NS Nano S. Marketer > "Great customer service!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6511696) MB Mansoor B. Marketing > "Not able to have drag n drop customizations for templates" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3348596) AKT Aly-Khan T. Director > "Very easy to use." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6274533) ES Emma S. Marketing Manager > "The reporting dashboard can sometimes be difficult to navigate." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3412317) AKT Aly-Khan T. Director > "Liked the excellent support" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6274533) Justin R. Co-Founder > "I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2521748) Mitch B. Brand Loyalty Manager > "Customer support is fantastic!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6310865) DF Daniel F. Ecommerce manager > "It lacks functionality and integration with more applications." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4679870) JB Jamie B. Owner > "As a brand new user, it's been good so far!" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6053736) EL Erica L. Owner > "It was a little confusing to understand what features came with the integration and which didn't." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3527738) DF Daniel F. Ecommerce manager > "The customer service is great and they help you to solve any kind of doubt immediately." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4679870) IC Isobel C. Growth Executive > "The integration with Klaviyo isn't very smooth" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3520129) JP James P. director > "The plugin integrated seamlessly with our woocommerce store, following a few initial setup steps and queries that..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2650696) OH Oussama H. Marketing manager > "Not easy to turn on and turn off any campaign through a button.." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4913054) SS Sol S. Marketing > "simple to use, great interface, great service, amazing custom look to match your brand" [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3566383) MT Margaret T. Marketing Executive > "Functions, some of design purpose require basic on coding which is not that user friendly to those who don't..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2583004) SY SADIRA Y. FOUNDER > "SENSITIVE CONTENT HIDDEN\] has been very helpful in getting my problem fixed and was extremely patient in guiding..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2488240) A Amalia .. . > "In regards to Customer Support received - this does not apply." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6001951) JH Jackson H. Director > "Free trial was a great way to navigate the software without committing financially." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2886792) MD Manon D. Marketing Manager > "I've lost the historical activities of the customer I was looking for." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___4564733) SB Shahid B. Senior Shopify Developer > "She along with the engineering team helped us a lot setting up a very custom integration for Referral Candy." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___6180148) JM Jason M. Physiotherapist > "Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots..." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2579975) ES Emma S. Marketing Manager > "The integration into Shopify makes the service that much more beneficial to our company." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___3412317) ST Stefano T. Founder > "So after 3 months of inactivity I found myself paying the monthly fee without using any online service." [See full review](https://www.capterra.com/p/119331/ReferralCandy/#Capterra___2691707) [View Reviews](https://www.capterra.com/p/119331/ReferralCandy/reviews/) ## User interface 4.83 (162) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/) 4.54 (388) ### Features Referral Factory Top features 26/50 - Action Management - Activity Dashboard - Activity Tracking - Advertising Management - Affiliate Management - AI Copilot - Alerts/Notifications - API - Application Management - Assessment Management - Automation - Benefits Dashboard - Calendar Management - Campaign Analytics - Campaign Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance Management - Contact Management - Conversion Tracking - Customer Segmentation - Customizability - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Dashboard - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Email Marketing - Employee Management - Employee Referral Management - Engagement Tracking - Evaluation Management - Feedback Management - File Management - File Sharing - For Customer Referrals - For Employee Referrals - Fraud Detection - Gamification - Generative AI - Goal Management [See all features](https://www.capterra.com/p/218230/Referral-Factory/#features) ReferralCandy 12/50 - Action Management - Activity Dashboard - Activity Tracking - Advertising Management - Affiliate Management - AI Copilot - Alerts/Notifications - API - Application Management - Assessment Management - Automation - Benefits Dashboard - Calendar Management - Campaign Analytics - Campaign Management - Candidate Management - Commission Management - Communication Management - Community Management - Compensation Management - Competency Management - Compliance Management - Contact Management - Conversion Tracking - Customer Segmentation - Customizability - Customizable Branding - Customizable Reports - Customizable Templates - Customization - Dashboard - Data Import/Export - Data Storage Management - Discount Management - Document Management - Email Management - Email Marketing - Employee Management - Employee Referral Management - Engagement Tracking - Evaluation Management - Feedback Management - File Management - File Sharing - For Customer Referrals - For Employee Referrals - Fraud Detection - Gamification - Generative AI - Goal Management [See all features](https://www.capterra.com/p/119331/ReferralCandy/#features) ### Recognition No recognitions have been awarded to Referral Factory No recognitions have been awarded to ReferralCandy ### Deployment & support Referral Factory Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ReferralCandy Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Referral Factory - By Referral Factory - Located in Netherlands - Founded in ReferralCandy - By Anafore - Located in Singapore - Founded in 2009 ## Popular Comparisons [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) vs [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) $200/month Price $35/month 4.7 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/150927-218230/Viral-Loops-vs-Referral-Factory) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.54 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)[4.55 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/) $29/month Price $35/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119331-150927/ReferralCandy-vs-Viral-Loops) [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) vs [Buyapowa](https://www.capterra.com/p/153180/Buyapowa/)[4.64 (84)](https://www.capterra.com/p/153180/Buyapowa/reviews/) $200/month Price Contact vendor for pricing 4.7 Features 4.4 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153180-218230/Buyapowa-vs-Referral-Factory) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.54 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [UpViral](https://www.capterra.com/p/230137/UpViral/)[4.75 (107)](https://www.capterra.com/p/230137/UpViral/reviews/) $29/month Price $99/month 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119331-230137/ReferralCandy-vs-UpViral) [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) vs [UpViral](https://www.capterra.com/p/230137/UpViral/)[4.75 (107)](https://www.capterra.com/p/230137/UpViral/reviews/) $200/month Price $99/month 4.7 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/218230-230137/Referral-Factory-vs-UpViral) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.54 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)[4.89 (217)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/) $29/month Price $29.99/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119331-201885/ReferralCandy-vs-Shopify-Affiliate-Marketing) [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) vs [UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)[4.89 (217)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/) $200/month Price $29.99/month 4.7 Features 4.8 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/201885-218230/Shopify-Affiliate-Marketing-vs-Referral-Factory) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.54 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (570)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) $29/month Price $0 4.4 Features 4.7 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119331-197141/ReferralCandy-vs-Tremendous-Rewards) [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) vs [Post Affiliate Pro](https://www.capterra.com/p/147442/Post-Affiliate-Pro/)[4.68 (705)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) $200/month Price $129/month 4.7 Features 4.6 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/147442-218230/Post-Affiliate-Pro-vs-Referral-Factory) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.54 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Post Affiliate Pro](https://www.capterra.com/p/147442/Post-Affiliate-Pro/)[4.68 (705)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) $29/month Price $129/month 4.4 Features 4.6 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119331-147442/ReferralCandy-vs-Post-Affiliate-Pro) [Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) vs [Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/)[4.63 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) $200/month Price $250/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/139089-218230/Referral-Rock-Software-vs-Referral-Factory) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.54 (388)](https://www.capterra.com/p/119331/ReferralCandy/reviews/) vs [Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/)[4.63 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) $29/month Price $250/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119331-139089/ReferralCandy-vs-Referral-Rock-Software)