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Every day, the world’s most recognizable brands trust Cyara to help them build better customer experiences faster, across voice and digital channels, with less effort, cost, and risk.
Companies with dynamic web applications need automated testing that evolves with their app and requires little upkeep while providing comprehensive insights.
Our overall experience has been very positive, as a non-profit with limited resources, they have provided an excellent product that has helped us greatly to ensure we can deliver reliable services.
We had to request it to be hidden from the widget to avoid customer confusion, which Cyara TestRTC was able to Support.
What truly sets Cyara apart is not just the time savings, but the improved reliability that comes with automation.
The UI is alright but for some reason it still feels a tad bit primitive with the lack of fewer drag and drop like features within.
Cyara has been one of our longest standing vendor relationships and trusted partners at the table. We love working with them.
For example if you have multiple test cases and you want to upload same csv file to all the test cases then you need to upload / drag n drop it to all the test cases one by one.
Anyone can learn it quickly and use it for desired purpose. You will get simplified results in the end which are nice to review.
The campaigns are not quite flexible to work with.
What it tries to accomplish is wonderful, and the ease of use could potentially save my QA team a lot of time.
The problem is that mabl cant find the field, button, or part of the page that was selected in the test creation and simply stop running, no error, nothing.
I love the ability to capture journeys with the Trainer... it's a brilliant tool that makes setup incredibly fast.
Replay on first try does not work. Do not know how to fix the replay when it is broken, No easy way to fix the broken test.
You can see that the product will make things easier for customers. The look and feel of Mabl seemed pretty modern which is important because it makes it seem like it has great support.
The problem is that the tool will log its self out and then pass the remaining tests.
I like that a number of tests start running right away when you add a new app. I like the customer service, they are professional, friendly and helpful.
Many of the broken links were found. Again, there were no info about response time, request timeout duration, number of attempts made to open the links and status codes received.
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mabl
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