# Compare Docusign CLM vs Docusign 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Docusign CLM and Docusign based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119589-121506/DocusignCLM-vs-Docusign --- # Docusign CLM vs Docusign Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Docusign CLMDocusign2/4 selected [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) [## Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [126 reviews](#user-reviews) Positive 115 Neutral 9 Negative 2 [## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $15.00/month Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [9,344 reviews](#user-reviews) Positive 9,047 Neutral 225 Negative 72 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 3,794 reviews from contract management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Electronic Signature 4.9 Document Review 4.8 Payment Processing NA Digital Signature \-- Approval Process Control \-- 86%Fit High performer Feature ratings Electronic Signature 4.9 Document Review 4.7 Payment Processing 4.7 Digital Signature 4.8 Approval Process Control 4.6 User satisfaction User satisfaction 4.5 User reviews[126](https://www.capterra.com/p/119589/DocusignCLM/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[9,344](https://www.capterra.com/p/121506/Docusign/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $15Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for businesses insurance, finance, government, real estate, and other industries, Docusign CLM is a contract management tool that helps generate, automate, and manage contracts. Best for Designed for small to large businesses in insurance, finance, government, real estate, and other industries. ## User reviews Pros & cons TL Tyler L. District Manager > "Docusign CLM made it easy to create and distribute contracts out to reps and clients, also keeping track of and storing..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7060909) VR Verified Reviewer Operations Manager > "the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7055541) JH Jetta H. Intake Zar > "DocuSign is a valuable tool for law firms, offering an easy way to manage client documents and collect signed contracts." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7067808) Christine B. Pilates transformation expert > "I often receive spam emails with fake legal documents asking me to log into what I would assume is a faux Docusign. If I..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7124728) BM Bridget M. Owner > "Love how easy docusign clm makes it to send and recieve files that you want signed and that you not only get your signature..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7041977) RD Ruth D. Designer > "Interface can feel cluttered at times and finding certain settings or documents." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7116584) RR Riley R. Legal Project Analyst > "I like that I can sign or send documents from anywhere, especially when working remotely or dealing with tight deadlines." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7071190) GD Gregory D. HR Director > "I'm nor sure why DocuSign restricts this so much for authorized users." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7032851) VR Verified Reviewer Consultant > "I like being able to place the signature boxes where I need and choose the type I need." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284) NP Nilesh P. Founder > "Setting it up took longer than I hoped and the price felt steep for our size." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7030922) HC Hannah C. Associate therapist > "I love how it stores all of my documents and sends me reminder emails and alerts!" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587) EB Erinn B. Client Service Specialist II > "There isn't really anything I really dislike about Docusign other than maybe it is a little on the pricey side." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6525785) CK Courtney K. Registered Dietitian > "Streamlined signatures of professional documents; saved me from reading through all the fine print and being able to find the..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6657996) DR Damian R. Legal Counsel > "This essentially makes DocuSign CLM useless as we cannot search our document repository in any meaningful way." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) HC Hannah C. Associate therapist > "I have been really happy with the product. Although this product is provided through my current job, I can see myself..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587) DR Damian R. Legal Counsel > "DocuSign CLM support team was not helpful. And for those of you thinking that DocuSign CLM will be a natural extension of..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) Jodee G. VP UX and Creative > "The online tool is very easy to use, and setting up an estimate and sending it out for review takes only a few minutes." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7079132) TR Tim R. Managing Director > "The volume of activity determines the price so the $ can rack up quickly making it expensive compared to other solutions" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4846881) GH Greta H. HRIS Analyst > "It's so easy to track where the signature status is and pull old documents as needed." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7046391) DR Delores R. Administrative Assistant > "The pricing was confusing." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7043915) TT Tomi T. HR and Payroll Administrator > "DocuSign is convenient for handling documents without printing or scanning, which saves time and effort." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6809865) DR Damian R. Legal Counsel > "This feature was explicitly promised to us in our contract, but is not functional in our system." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) VR Verified Reviewer Consultant > "It made our document management very simple." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284) CY Charles Y. Data Collection Clerk > "Another thing I dislike is the price, which is a bit high." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___5073680) Ashley B. Owner > "I like that it has free features also." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7085739) VR Verified Reviewer Head of Procurement > "Implementation was difficult for us." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6056493) MF Mitch F. HR Business Partner > "It saved time, streamlined processes, and provided a professional way to handle contracts and changes." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6582641) EM Egidijus M. Director > "On some devices it can take long to load documents" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4318778) VR Verified Reviewer Head of Procurement > "We managed to create significant efficiencies in our contract life cycle management process through the introduction of CLM..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6056493) JR James R. Managing Director > "It’s a little more expensive than other products" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___3709854) VR Verified Reviewer Operations Manager > "This has saved our company so many headaches." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7055541) VR Verified Reviewer Senior Recruiter > "I dont know if that is a problem with the Spring CM team or our internal team." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___2501867) [View Reviews](https://www.capterra.com/p/119589/DocusignCLM/reviews/) VN Vivien N. Software Engineer > "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents quick." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359) TW Tisha W. Health Services Coordinator > "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) JH Jeff H. Account Executive > "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065) LG Lauren G. Office Manager > "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735) RS Ryan S. Director of Planning > "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209) MD Milena D. RA > "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I..." [See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771) RS Radha S. Legal Assistant > "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726) Ruben a F. Owner > "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236) Kristl K. Sr Customer Service Representative > "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495) CS Charles S. Managing Director > "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982) JM Jasmin M. Accounting Assistant > "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460) Hallye N. Owner > "It can only hold information for so long and the links expire quickly when sharing documents via the software." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841) Beth A. Founder and Senior Copywriter > "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) VR Verified Reviewer Patient Financial Navigator > "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727) VD Valerie D. Director of Finance and Legal Compliance > "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470) JH Jamie H. Quality and Reliability Specialist > "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235) Kartikeya G. Property Manager > "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) VR Verified Reviewer Product owner > "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574) CP Christina P. Clerk > "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298) VR Verified Reviewer Vice President > "Sometimes there are issues where it may not notify me via email when a signature was completed and instead shows it as viewed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060122) CR Charly R. Operations Manager > "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508) VR Verified Reviewer President > "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469) AW Angeleah W. Social Worker > "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) JM Jocelyn M. Partner > "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584) Kartikeya G. Property Manager > "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) VR Verified Reviewer Manager > "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) KC Kelli C. Secretary > "It keeps everything in one place, the tracking and reporting features help me follow up quickly, and I don’t have to worry about losing documents or waiting forever for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7056315) AW Angeleah W. Social Worker > "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) Lacretia H. OWNER > "It has streamlined the way I handle contracts, agreements, and important documents, making processes faster, more professional, and far more efficient." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7072800) MH Matthew H. Project Manager > "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829) BA BISHNU A. Project Engineer > "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285) Beth A. Founder and Senior Copywriter > "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) Ravi V. QA > "It is one of the nice tools to get your contracts or other similar documents signed remotely, like employee joining contracts or lease documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7069259) SJ Stefanny J. Project Manager > "Branding options are basic (logo + accent color only) and template editing lacks the drag-and-drop freedom offered by newer rivals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6847267) VR Verified Reviewer Account Executive > "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) VR Verified Reviewer Advisor > "When a client fails authorization, sometimes there are issues resending the forms without completely starting over." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7059372) EF Enamul F. Civil Engineer > "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905) JJ Jarvis J. Owner > "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. " [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345) MC Mario C. SMB Renewals Account Manager > "Docusign also provide realtime document status updates, alerts and notifications that help keep my team and clients on the loop, reducing delayed approvals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011) VR Verified Reviewer Registered Dietitian > "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480) VR Verified Reviewer Account Executive > "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635) HW Harry W. Deal Strategy > "My only complaint about docusign is not having the ability to attach other people as a sender." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062841) VR Verified Reviewer Account Executive > "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) CS Chelsea S. Sales > "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195) MH Mark H. Operations Manager > "Docusign is among the important tools that our company uses for e-signatures for documents including approving contracts and billing payments." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6829597) KR Katherine R. School Administrator > "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849) OU Owen U. IT information Security analyst > "Its intuitive interface and extensive integrations simplify workflow automation, while compliance with standards like ISO 27001 and GDPR ensures data protection. While the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6834951) VR Verified Reviewer Product Manager > "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921) VR Verified Reviewer Compliance Manager > "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973) VR Verified Reviewer IT Operations Specialist > "Some screens feel a bit crowded, especially when managing multiple documents or workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218) VR Verified Reviewer Head Enterprise Sales > "The smooth flow and Integration into CPQ in Salesforce enables reps to live in one place vs another system." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062381) VR Verified Reviewer Admin > "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) Yugma S. Assay development and integration technician > "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly improves..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) SR Samm R. Office Finance Manager > "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741) RG Rene G. Quality assurance supervisor > "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149) VR Verified Reviewer Manager > "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) VR Verified Reviewer Manager > "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) RF Robert F. Sales Representative > "The downside is the emails often getting on spam we are obliged to resend or ask for verifications ." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060894) VR Verified Reviewer Admin > "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) Elon E. Audit > "Some users also find the admin settings or interface less intuitive once workflows become more complex." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160) RL Ramona L. AE > "It’s a straightforward and secure way to manage documents that require signatures, saving a huge amount of time compared to traditional methods." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7048895) Anushree R. Testing Engineer > "Also, there are times when notifications or document loading can be slightly delayed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) Ahinoam M. Licensed Insurance Agent > "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091) MG Malerie G. Office Manager > "What I like least about docusign is the lack of choices as far as fonts for signatures." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644) JG Jessica G. Realtor > "I like the ease of use and document management with Docusign, it is especially helpful with clients who have contracts for new construction homes being built that require..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7064957) FG Fredrik G. System Engineer > "Their plan and pricing structure is also very complicated and hard to manage what is correct for us." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052425) JT Joe T. Head of Marketing > "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078) VK Vatsal K. Software Engineer Intern > "Their phone app isn't as friendly to use as their desktop website and some features have conflicting names which is sometimes confusing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7053681) Yugma S. Assay development and integration technician > "It has significantly streamlined document handling and approval processes, especially for contracts and official documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) Nathaniel C. Account Executive > "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290) TW Tisha W. Health Services Coordinator > "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) VR Verified Reviewer Conference Center Manager > "so I can't keep a templet I have to upload a new pdf everytime I send a new contract." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191) MW Melissa W. Hospital Administrator > "Docusign simplifies the process of having multiple parties sign paperwork and streamlines our processes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062059) Anushree R. Testing Engineer > "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) VR Verified Reviewer Analyst > "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711) Jainish J. Machine Learning Consultant > "A second, occasionally the interface of setting the document is a bit sluggish." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299) TW Tabatha W. Nursing Manager > "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085) SF Syed F. Software Engineer > "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345) Anushree R. Testing Engineer > "The ability to track document status and get real-time notifications is also very helpful." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) TH Tracey H. MCA > "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668) [View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/) ## User interface 4.51 (126) 4.74 (9,344) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Docusign CLM 37/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - Alerts/Notifications - Annotations - API - Approval Process Control - Audit Management - Audit Trail - Buy Side (Suppliers) - Completion Tracking - Compliance Tracking - Configurable Workflow - Contact Management - Contract Drafting - Contract Negotiation - CRM - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Extraction - Data Import/Export - Digital Signature - Document Management - Document Review - Document Storage - Drag & Drop - Electronic Signature - Full Text Search - Generative AI - Government Contracts - Payment Processing - Pre-built Templates - Reminders - Renewal Management - Reporting/Analytics - Sell Side (Customers) - Specialty Contracts - Task Management - Team Collaboration - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/119589/DocusignCLM/#features) Docusign Top features 41/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - Alerts/Notifications - Annotations - API - Approval Process Control - Audit Management - Audit Trail - Buy Side (Suppliers) - Completion Tracking - Compliance Tracking - Configurable Workflow - Contact Management - Contract Drafting - Contract Negotiation - CRM - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Extraction - Data Import/Export - Digital Signature - Document Management - Document Review - Document Storage - Drag & Drop - Electronic Signature - Full Text Search - Generative AI - Government Contracts - Payment Processing - Pre-built Templates - Reminders - Renewal Management - Reporting/Analytics - Sell Side (Customers) - Specialty Contracts - Task Management - Team Collaboration - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/121506/Docusign/#features) ### Recognition Docusign CLM is recognized as a top-rated tool in 3 Capterra Shortlist reports Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Docusign CLM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Docusign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Docusign CLM - By Docusign - Located in United States - Founded in 2004 Docusign - By Docusign - Located in United States - Founded in 2004 ## Popular Comparisons [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119589-205015/DocusignCLM-vs-Deel) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.90 (2,676)](https://www.capterra.com/p/184497/Docsketch/reviews/) $15/month Price $12/month 4.7 Features 4.7 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)[4.85 (180)](https://www.capterra.com/p/153712/ContractSafe/reviews/) Contact vendor for pricing Price $450/month 4.5 Features 4.7 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119589-153712/DocusignCLM-vs-ContractSafe) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/) $15/month Price $20/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Contact vendor for pricing Price $39/month 4.5 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/119589-158456/DocusignCLM-vs-JotForm-4-0) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,203)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $15/month Price $19.99/month 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Concord](https://www.capterra.com/p/144154/Concord/)[4.55 (235)](https://www.capterra.com/p/144154/Concord/reviews/) Contact vendor for pricing Price $399/month 4.5 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/119589-144154/DocusignCLM-vs-Concord) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $15/month Price $39/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,246)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Contact vendor for pricing Price $19/month 4.5 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/119589-131735/DocusignCLM-vs-PandaDoc) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,246)](https://www.capterra.com/p/131735/PandaDoc/reviews/) $15/month Price $19/month 4.7 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.4 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119589-122215/DocusignCLM-vs-M-Files) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,450)](https://www.capterra.com/p/151821/DigiSigner/reviews/) $15/month Price $25/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner)