# Compare Docusign CLM vs M-Files 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Docusign CLM and M-Files based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119589-122215/DocusignCLM-vs-M-Files

---

# Docusign CLM vs M-Files Features and Cost Comparison

Last updated April 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Docusign CLMM-Files2/4 selected

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

[## Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [126 reviews](#user-reviews)

Positive

115

Neutral

9

Negative

2

[## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [275 reviews](#user-reviews)

Positive

238

Neutral

26

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 3,794 reviews from contract management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Electronic Signature

4.9

Document Review

4.8

Payment Processing

NA

Digital Signature

\--

Approval Process Control

\--

71%Fit

Missing features

Feature ratings

Electronic Signature

4.3

Document Review

4.3

Payment Processing

NA

Digital Signature

4.8

Approval Process Control

4.5

User satisfaction

User satisfaction

4.5

User reviews[126](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.4

User reviews[275](https://www.capterra.com/p/122215/M-Files/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for businesses insurance, finance, government, real estate, and other industries, Docusign CLM is a contract management tool that helps generate, automate, and manage contracts.

Best for

M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies.

## User reviews

Pros & cons

TL

Tyler L.

District Manager

> "Docusign CLM made it easy to create and distribute contracts out to reps and clients, also keeping track of and storing..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7060909)

VR

Verified Reviewer

Operations Manager

> "the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7055541)

JH

Jetta H.

Intake Zar

> "DocuSign is a valuable tool for law firms, offering an easy way to manage client documents and collect signed contracts."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7067808)

Christine B.

Pilates transformation expert

> "I often receive spam emails with fake legal documents asking me to log into what I would assume is a faux Docusign. If I..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7124728)

BM

Bridget M.

Owner

> "Love how easy docusign clm makes it to send and recieve files that you want signed and that you not only get your signature..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7041977)

RD

Ruth D.

Designer

> "Interface can feel cluttered at times and finding certain settings or documents."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7116584)

RR

Riley R.

Legal Project Analyst

> "I like that I can sign or send documents from anywhere, especially when working remotely or dealing with tight deadlines."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7071190)

GD

Gregory D.

HR Director

> "I'm nor sure why DocuSign restricts this so much for authorized users."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7032851)

VR

Verified Reviewer

Consultant

> "I like being able to place the signature boxes where I need and choose the type I need."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284)

NP

Nilesh P.

Founder

> "Setting it up took longer than I hoped and the price felt steep for our size."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7030922)

HC

Hannah C.

Associate therapist

> "I love how it stores all of my documents and sends me reminder emails and alerts!"

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587)

EB

Erinn B.

Client Service Specialist II

> "There isn't really anything I really dislike about Docusign other than maybe it is a little on the pricey side."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6525785)

CK

Courtney K.

Registered Dietitian

> "Streamlined signatures of professional documents; saved me from reading through all the fine print and being able to find the..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6657996)

DR

Damian R.

Legal Counsel

> "This essentially makes DocuSign CLM useless as we cannot search our document repository in any meaningful way."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313)

HC

Hannah C.

Associate therapist

> "I have been really happy with the product. Although this product is provided through my current job, I can see myself..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587)

DR

Damian R.

Legal Counsel

> "DocuSign CLM support team was not helpful. And for those of you thinking that DocuSign CLM will be a natural extension of..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313)

Jodee G.

VP UX and Creative

> "The online tool is very easy to use, and setting up an estimate and sending it out for review takes only a few minutes."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7079132)

TR

Tim R.

Managing Director

> "The volume of activity determines the price so the $ can rack up quickly making it expensive compared to other solutions"

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4846881)

GH

Greta H.

HRIS Analyst

> "It's so easy to track where the signature status is and pull old documents as needed."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7046391)

DR

Delores R.

Administrative Assistant

> "The pricing was confusing."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7043915)

TT

Tomi T.

HR and Payroll Administrator

> "DocuSign is convenient for handling documents without printing or scanning, which saves time and effort."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6809865)

DR

Damian R.

Legal Counsel

> "This feature was explicitly promised to us in our contract, but is not functional in our system."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313)

VR

Verified Reviewer

Consultant

> "It made our document management very simple."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284)

CY

Charles Y.

Data Collection Clerk

> "Another thing I dislike is the price, which is a bit high."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___5073680)

Ashley B.

Owner

> "I like that it has free features also."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7085739)

VR

Verified Reviewer

Head of Procurement

> "Implementation was difficult for us."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6056493)

MF

Mitch F.

HR Business Partner

> "It saved time, streamlined processes, and provided a professional way to handle contracts and changes."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6582641)

EM

Egidijus M.

Director

> "On some devices it can take long to load documents"

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4318778)

VR

Verified Reviewer

Head of Procurement

> "We managed to create significant efficiencies in our contract life cycle management process through the introduction of CLM..."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6056493)

JR

James R.

Managing Director

> "It’s a little more expensive than other products"

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___3709854)

VR

Verified Reviewer

Operations Manager

> "This has saved our company so many headaches."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7055541)

VR

Verified Reviewer

Senior Recruiter

> "I dont know if that is a problem with the Spring CM team or our internal team."

[See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___2501867)

[View Reviews](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

VR

Verified Reviewer

Project Manager

> "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

NM

Nicolas M.

Director

> "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

TB

Tushar B.

Application Tester

> "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

MH

Michael H.

Security Analyst

> "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have the..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183)

MR

Marvin R.

IT Manager

> "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842)

MJ

Moriessa J.

Payments Analyst

> "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

MS

Mohamed S.

Data Analyst

> "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892)

RK

Robert K.

Head Instructor

> "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

CW

Chad W.

Managing Director

> "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

VR

Verified Reviewer

Project Manager

> "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

CW

Chad W.

Managing Director

> "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

KW

Kelvin W.

Chief Executive Officer

> "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KW

Kelvin W.

Chief Executive Officer

> "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

VR

Verified Reviewer

Sr cloud admin

> "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

Ishant S.

Chief Marketing Officer.

> "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109)

GD

Gill D.

Strategy and Improvement manager

> "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578)

PC

Pavnesh C.

Business Development Manager

> "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

TS

Taylor S.

Students Director

> "M-files serves as a reliable choice for daily document management, offering a range of features and integration options."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

AK

Anurag K.

Senior Business Development Representative

> "Sometimes the file search showed error for duplicate file type."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754)

Daniel G.

President

> "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NM

Nicolas M.

Director

> "Our business records are effectively held hostage."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

NM

Nicolas M.

Director

> "The search functionality and metadata organisation were genuinely useful for managing business records."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "so yes it is very least liked feature and it is costly as per indian standards"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

SS

Shivanshi S.

Documentation Writer

> "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

Monica M.

Senior Technical Recruiter

> "Search Limitations and Customization Cost are the least facts of M-Files"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768)

DS

Dana S.

Patent Attorney

> "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

TS

Taylor S.

Students Director

> "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

AS

Ashish S.

SENIOR MS ENGINEER

> "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593)

LM

Luka M.

IT Manager

> "Manage sync with security groups is not available."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

NK

Ngiria K.

mechanical design engineer

> "M files does not have good diagnostics and logging tools"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865)

KW

Kelvin W.

Chief Executive Officer

> "The ability to share folders with specific teams/departments is also useful for us."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

DS

Dana S.

Patent Attorney

> "Everything I didn't like was resolved with fixes in the new version."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

Daniel G.

President

> "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

Daniel G.

President

> "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

AO

Angela O.

Database Administrator

> "M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document management..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004665)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

KR

Kirthik R.

Digital Marketing Executive

> "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809)

AK

Ania K.

Sales Operations Manager

> "I didn't face even a ioata of problem while using this."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847)

MJ

Moriessa J.

Payments Analyst

> "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

SS

Shivanshi S.

Documentation Writer

> "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

KK

Kat K.

Manager

> "The documentation is not always clear and helpful."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

Daniel G.

President

> "The approval workflows and audit trails also make compliance and accountability effortless."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

ED

Eudes D.

Web Developer

> "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

NS

Nikhil S.

Marketing Lead

> "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

ED

Eudes D.

Web Developer

> "One downside of using M-Files is that it can be expensive for large organizations."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

RM

Resa M.

Senior Data Engineer

> "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

JM

Jason M.

Director of Marketing

> "The automated workflows simplify document approvals without relying on email."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853)

RM

Resa M.

Senior Data Engineer

> "I dislike that the software can be a bit expensive for smaller teams or businesses."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

TB

Tushar B.

Application Tester

> "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

VR

Verified Reviewer

Sales Manager

> "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550)

KMS

Konjengbam Mitindra S.

Business Development Representative

> "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

GD

Guibril D.

Ingeenier

> "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785)

Bora D.

Technical Sales Manager

> "It is quite slow honestly, you need time to upload or download a data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

JL

James L.

Recruitment Consultant

> "M-Files has collaboration tools that allows us to work together and collaborate on our documents."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357)

Bora D.

Technical Sales Manager

> "I can not say it is bad software however biggest disadvantage is; its speed!"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

[View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

## User interface

4.51 (126)

[M-Files](https://www.capterra.com/p/122215/M-Files/)

4.37 (275)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Docusign CLM

Top features

37/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Buy Side (Suppliers)
-   Completion Tracking
-   Compliance Tracking
-   Configurable Workflow
-   Contact Management
-   Contract Drafting
-   Contract Negotiation
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Extraction
-   Data Import/Export
-   Digital Signature
-   Document Management
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Government Contracts
-   Payment Processing
-   Pre-built Templates
-   Reminders
-   Renewal Management
-   Reporting/Analytics
-   Sell Side (Customers)
-   Specialty Contracts
-   Task Management
-   Team Collaboration
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/119589/DocusignCLM/#features)

M-Files

33/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Audit Management
-   Audit Trail
-   Buy Side (Suppliers)
-   Completion Tracking
-   Compliance Tracking
-   Configurable Workflow
-   Contact Management
-   Contract Drafting
-   Contract Negotiation
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Extraction
-   Data Import/Export
-   Digital Signature
-   Document Management
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Government Contracts
-   Payment Processing
-   Pre-built Templates
-   Reminders
-   Renewal Management
-   Reporting/Analytics
-   Sell Side (Customers)
-   Specialty Contracts
-   Task Management
-   Team Collaboration
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/122215/M-Files/#features)

### Recognition

Docusign CLM is recognized as a top-rated tool in 3 Capterra Shortlist reports

M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Docusign CLM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

M-Files

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Docusign CLM

-   By Docusign
-   Located in United States
-   Founded in 2004

M-Files

-   By M-Files
-   Located in United States
-   Founded in 1989

## Popular Comparisons

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

vs

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/)

Contact vendor for pricing

Price

$15/month

4.5

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/119589-121506/DocusignCLM-vs-Docusign)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/122215-161425/M-Files-vs-Drive)

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/119589-205015/DocusignCLM-vs-Deel)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-247901/M-Files-vs-Google-Workspace)

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

vs

[ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)[4.85 (180)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Contact vendor for pricing

Price

$450/month

4.5

Features

4.7

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/119589-153712/DocusignCLM-vs-ContractSafe)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.4

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive)

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Contact vendor for pricing

Price

$39/month

4.5

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/119589-158456/DocusignCLM-vs-JotForm-4-0)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,433)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-122215/SharePoint-vs-M-Files)

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

vs

[Concord](https://www.capterra.com/p/144154/Concord/)[4.55 (235)](https://www.capterra.com/p/144154/Concord/reviews/)

Contact vendor for pricing

Price

$399/month

4.5

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/119589-144154/DocusignCLM-vs-Concord)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.4

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122215-227157/M-Files-vs-Microsoft-365)

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.51 (126)](https://www.capterra.com/p/119589/DocusignCLM/reviews/)

vs

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,246)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Contact vendor for pricing

Price

$19/month

4.5

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119589-131735/DocusignCLM-vs-PandaDoc)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,825)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Contact vendor for pricing

Price

$9.99/month

4.4

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)