# Compare Docusign CLM vs ContractWorks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Docusign CLM and ContractWorks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119589-141131/DocusignCLM-vs-ContractWorks --- # Docusign CLM vs ContractWorks Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Docusign CLMContractWorks2/4 selected [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (125)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) [ContractWorks](https://www.capterra.com/p/141131/ContractWorks/)[4.7 (100)](https://www.capterra.com/p/141131/ContractWorks/reviews/) [## Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.5 (125)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 114 Neutral 9 Negative 2 [## ContractWorks](https://www.capterra.com/p/141131/ContractWorks/)[4.7 (100)](https://www.capterra.com/p/141131/ContractWorks/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment RV FP Based on [100 reviews](#user-reviews) Positive 99 Neutral 1 Negative 0 ## Summary * * * Key features rated by users Features selected based on 3,676 reviews from contract management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Electronic Signature 4.9 Document Review 4.8 Payment Processing NA Digital Signature \-- Approval Process Control \-- 63%Fit Missing features Not enough reviews Feature ratings Electronic Signature 5.0 Document Review 4.5 Payment Processing NA Digital Signature 4.7 Approval Process Control \-- User satisfaction User satisfaction 4.5 User reviews[125](https://www.capterra.com/p/119589/DocusignCLM/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[100](https://www.capterra.com/p/141131/ContractWorks/reviews/) Ease of use 4.9 Functionality 4.5 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for businesses insurance, finance, government, real estate, and other industries, Docusign CLM is a contract management tool that helps generate, automate, and manage contracts. Best for Designed for businesses in finance, healthcare, technology, and other industries, ContractWorks is a cloud-based contract management tool that helps businesses streamline the contract lifecycle. ## User reviews Pros & cons BM Bridget M. Owner > "Love how easy docusign clm makes it to send and recieve files that you want signed and that you not only get your..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7041977) VR Verified Reviewer Operations Manager > "the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7055541) TL Tyler L. District Manager > "Docusign CLM made it easy to create and distribute contracts out to reps and clients, also keeping track of and storing..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7060909) RD Ruth D. Designer > "Interface can feel cluttered at times and finding certain settings or documents." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7116584) JH Jetta H. Intake Zar > "DocuSign is a valuable tool for law firms, offering an easy way to manage client documents and collect signed contracts." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7067808) GD Gregory D. HR Director > "I'm nor sure why DocuSign restricts this so much for authorized users." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7032851) RR Riley R. Legal Project Analyst > "I like that I can sign or send documents from anywhere, especially when working remotely or dealing with tight deadlines." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7071190) NP Nilesh P. Founder > "Setting it up took longer than I hoped and the price felt steep for our size." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7030922) VR Verified Reviewer Consultant > "I like being able to place the signature boxes where I need and choose the type I need." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284) DR Delores R. Administrative Assistant > "The pricing was confusing." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7043915) HC Hannah C. Associate therapist > "I love how it stores all of my documents and sends me reminder emails and alerts!" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587) EB Erinn B. Client Service Specialist II > "There isn't really anything I really dislike about Docusign other than maybe it is a little on the pricey side." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6525785) CK Courtney K. Registered Dietitian > "Streamlined signatures of professional documents; saved me from reading through all the fine print and being able to find..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6657996) DR Damian R. Legal Counsel > "This essentially makes DocuSign CLM useless as we cannot search our document repository in any meaningful way." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) GH Greta H. HRIS Analyst > "It's so easy to track where the signature status is and pull old documents as needed." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7046391) DR Damian R. Legal Counsel > "DocuSign CLM support team was not helpful. And for those of you thinking that DocuSign CLM will be a natural extension of..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) TT Tomi T. HR and Payroll Administrator > "DocuSign is convenient for handling documents without printing or scanning, which saves time and effort." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6809865) TR Tim R. Managing Director > "The volume of activity determines the price so the $ can rack up quickly making it expensive compared to other solutions" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4846881) HC Hannah C. Associate therapist > "I have been really happy with the product. Although this product is provided through my current job, I can see myself..." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7087587) DR Damian R. Legal Counsel > "This feature was explicitly promised to us in our contract, but is not functional in our system." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6215313) GH Greta H. HRIS Analyst > "It's been easy to locate documents, which has greatly improved employee experience as well." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7046391) CY Charles Y. Data Collection Clerk > "Another thing I dislike is the price, which is a bit high." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___5073680) Jodee G. VP UX and Creative > "The online tool is very easy to use, and setting up an estimate and sending it out for review takes only a few minutes." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7079132) VR Verified Reviewer Head of Procurement > "Implementation was difficult for us." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___6056493) NP Nilesh P. Founder > "It’s not perfect and you’ll need time for setup and training, but for us it’s been worth it." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7030922) EM Egidijus M. Director > "On some devices it can take long to load documents" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___4318778) VR Verified Reviewer Consultant > "It made our document management very simple." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7115284) JR James R. Managing Director > "It’s a little more expensive than other products" [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___3709854) Ashley B. Owner > "I like that it has free features also." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___7085739) VR Verified Reviewer Senior Recruiter > "I dont know if that is a problem with the Spring CM team or our internal team." [See full review](https://www.capterra.com/p/119589/DocusignCLM/#Capterra___2501867) [View Reviews](https://www.capterra.com/p/119589/DocusignCLM/reviews/) RV Ramesh V. Founder and CEO > "It has streamlined how I address contract lifecycles and it saves me hours every week and dramatically lowers the risk that important dates..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7034430) HB Hayden B. Accountant > "Sometimes the AI is pretty dumb and believes that a contract terminates as soon as it is signed which is ridiculous and has caused me to..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7080982) FP Francisco P. Contract Manager > "It provides me with a secure repository and automatic alerts that prevent the risk of financial losses, resulting in significant time saving." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7057988) VN Victor N. Head of Engineering > "One thing I really dislike is I can’t just drag and drop files to transfer them, it makes no sense to me why I would have to take extra..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7089082) EG Emma G. Finance Executive > "Great security option to limit who can access the document based on user roles or by password protected document tools, it has resulting for..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___6772076) HB Hayden B. Accountant > "I am unable to drag and drop files to relocate them so I’m clicking like crazy." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7080982) EG Emma G. Finance Executive > "Searching for a contract that is stored on the cloud storage is easy by using the search box that has accurate filter to find accurate..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___6772076) SN Shawn N. Chief Executive Officer > "It can some times really make a mess of the formatting when posted." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7055239) SA Suhadah A. Sr. Administrator > "One center platform to manage all contact and store it securely on the cloud storage, Very helpful and saving time in managing all the..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___6727705) EG Emma G. Finance Executive > "It has cause the process to halt and need to forward the contact manually to the right party." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___6772076) JB Justin B. Software Developer > "With this program I can now see the redlines in one place which helps me avoid errors." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7078386) HB Hayden B. Accountant > "Now I don’t have to waste half of my time searching the world for one piece of paper." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7080982) SN Shawn N. Chief Executive Officer > "With my mouse clicker sticking today, the fact that I do not need to click on something 1000 times to upload an item is great." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7055239) ET Elaine T. Controller > "The formatting of the reports generated directly from ContractWorks is not the best. " [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___4813905) JV Jeremy V. Legal Assistant > "My experience is excellent because it works well thanks to its functional search function and is efficient reliable, and does the job we..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7054400) AM Anastasia M. Facilities and Contracts Advisor > "I dislike that we are not able to write a private note on the contract when sending it off for approval. If I have write a note, it has to..." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___2898867) AS Antonio S. Business analyst > "Large storage space, we never had problem with running out of space to store our contract document on the cloud storage." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___6765827) AB Andy B. CPO > "No features that are lacking, nothing to dislike" [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___4537154) GSA Gurjeev Singh A. Business Analyst > "It makes my team more in sync and reduces the time we have to spend on audits." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7046046) GH Gina H. contract specialist > "Not being able to download a report, fix data and import back into the system - like a database" [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___2470447) JE James E. Contract Manager > "It has been an ideal, powerful and highly effective tool for repository management and risk mitigation." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___7044099) MS Matthew S. Contracts Manager > "Not as customizable as I would like." [See full review](https://www.capterra.com/p/141131/ContractWorks/#Capterra___2491796) [View Reviews](https://www.capterra.com/p/141131/ContractWorks/reviews/) ## User interface 4.50 (125) [ContractWorks](https://www.capterra.com/p/141131/ContractWorks/) 4.72 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Docusign CLM 37/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - Alerts/Notifications - Annotations - API - Approval Process Control - Audit Management - Audit Trail - Buy Side (Suppliers) - Completion Tracking - Compliance Tracking - Configurable Workflow - Contact Management - Contract Drafting - Contract Negotiation - CRM - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Extraction - Data Import/Export - Digital Signature - Document Management - Document Review - Document Storage - Drag & Drop - Electronic Signature - Full Text Search - Generative AI - Government Contracts - Payment Processing - Pre-built Templates - Reminders - Renewal Management - Reporting/Analytics - Sell Side (Customers) - Specialty Contracts - Task Management - Team Collaboration - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/119589/DocusignCLM/#features) ContractWorks Top features 39/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - AI Redlining - Alerts/Notifications - Annotations - API - Approval Process Control - Audit Management - Audit Trail - Buy Side (Suppliers) - Completion Tracking - Compliance Tracking - Configurable Workflow - Contact Management - Contract Drafting - Contract Negotiation - CRM - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Data Extraction - Data Import/Export - Digital Signature - Document Management - Document Review - Document Storage - Drag & Drop - Electronic Signature - Full Text Search - Generative AI - Government Contracts - Payment Processing - Pre-built Templates - Reminders - Renewal Management - Reporting/Analytics - Sell Side (Customers) - Specialty Contracts - Task Management - Team Collaboration - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/141131/ContractWorks/#features) ### Recognition No recognitions have been awarded to Docusign CLM No recognitions have been awarded to ContractWorks ### Deployment & support Docusign CLM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ContractWorks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Docusign CLM - By Docusign - Located in United States - Founded in 2004 ContractWorks - By Onit - Located in United States - Founded in 2009 ## Popular Comparisons [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (125)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) Contact vendor for pricing Price $15/month 4.5 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/119589-121506/DocusignCLM-vs-Docusign) [ContractWorks](https://www.capterra.com/p/141131/ContractWorks/)[4.72 (100)](https://www.capterra.com/p/141131/ContractWorks/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) Contact vendor for pricing Price $15/month 4.5 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-141131/Docusign-vs-ContractWorks) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (125)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119589-205015/DocusignCLM-vs-Deel) [ContractWorks](https://www.capterra.com/p/141131/ContractWorks/)[4.72 (100)](https://www.capterra.com/p/141131/ContractWorks/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141131-205015/ContractWorks-vs-Deel) [Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[4.50 (125)](https://www.capterra.com/p/119589/DocusignCLM/reviews/) vs [ContractSafe](https://www.capterra.com/p/153712/ContractSafe/)[4.85 (177)](https://www.capterra.com/p/153712/ContractSafe/reviews/) Contact vendor for pricing Price $450/month 4.5 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119589-153712/DocusignCLM-vs-ContractSafe) [ContractWorks](https://www.capterra.com/p/141131/ContractWorks/)[4.72 (100)](https://www.capterra.com/p/141131/ContractWorks/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,165)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Contact vendor for pricing Price $19.99/month 4.5 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/141131-251329/ContractWorks-vs-Adobe-Acrobat-DC) 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