# Compare Okta vs JumpCloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JumpCloud and Okta based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119653-175092/Okta-vs-JumpCloud-DaaS

---

# JumpCloud vs Okta Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloudOkta2/4 selected

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[Okta](https://www.capterra.com/p/119653/Okta/)[4.7 (943)](https://www.capterra.com/p/119653/Okta/reviews/)

[## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [292 reviews](#user-reviews)

Positive

279

Neutral

12

Negative

1

[## Okta](https://www.capterra.com/p/119653/Okta/)[4.7 (943)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [943 reviews](#user-reviews)

Positive

898

Neutral

40

Negative

5

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Single Sign On Software

Best performer

33 / 36

Only JumpCloud

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Notifications

17 / 36

User satisfaction

User satisfaction

4.6

User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.7

User reviews[943](https://www.capterra.com/p/119653/Okta/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Best for

Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation.

## User reviews

Pros & cons

Niraj K.

System Analyst

> "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

Deepak B.

Pre Sales - Tech Consultant

> "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

Vivek P.

System Administrator

> "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

BK

Bharath K.

Engineering Lead

> "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668)

DK

Datha K.

System Admin

> "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

DK

Datha K.

System Admin

> "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

VR

Verified Reviewer

DevOps Engineer

> "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

JD

Jason D.

Director of IT

> "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794)

DK

Datha K.

System Admin

> "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

Bibek M.

System and Network administrator

> "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

DK

Datha K.

System Admin

> "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845)

Deepak B.

Pre Sales - Tech Consultant

> "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

Vivek P.

System Administrator

> "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

Deepak B.

Pre Sales - Tech Consultant

> "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. "

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

AG

Abenezer G.

IT Support Specialist

> "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580)

MK

Marko K.

Cloud Specialist

> "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

VS

Vivek S.

System Administrator

> "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

VR

Verified Reviewer

Technical Team Lead

> "Also they don't have a screen sharing functionality for Android Devices."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558)

Emilia G.

IT Specialist

> "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MY

Mohammed Y.

System Admin

> "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

VR

Verified Reviewer

DevOps Engineer

> "The pricing can become expensive as the number of users and required features increase."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544)

Emilia G.

IT Specialist

> "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782)

Deepak B.

Pre Sales - Tech Consultant

> "It also lacks native network printer management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MK

Marko K.

Cloud Specialist

> "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

VS

Vivek S.

System Administrator

> "The only downside I noticed was that some of the advanced features took a bit of time to figure out."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MY

Mohammed Y.

System Admin

> "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

AK

Akash K.

AM - IT

> "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

Niraj K.

System Analyst

> "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

PY

Pankajj Y.

AM IT infra and Security

> "The admin console is highly intuitive for basic identity access management, saving our team a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

MY

Mohammed Y.

System Admin

> "JumpCloud also enables secure access to applications, networks, and systems from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MY

Mohammed Y.

System Admin

> "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

AK

Akash K.

AM - IT

> "Strong security capabilities through policy enforcement, conditional access, and device compliance."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

Bibek M.

System and Network administrator

> "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

Rajiv T.

Network Secuirty Engineer

> "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

SV

Steven V.

IT Administrator

> "The ability to also add phones and other devices is nice too."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

VR

Verified Reviewer

Manager

> "The platform provides a reliable and secure way to manage user access across multiple applications, with features like single sign-on and multi-factor authentication..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7133830)

SA

Sigit A.

Quality Assurance Engineer

> "Additionally, if session timeouts are set too aggressively by IT, it can unexpectedly boot you out during long exploratory testing sessions."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7163718)

AD

Arnold D.

Senior executive

> "The single sign-on feature significantly reduced the frustration of managing multiple passwords and gave employees faster access to the applications they use every day."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7164663)

VR

Verified Reviewer

Director

> "In using Okta for multiple SSO integrations with other products, it can be frustrating to determine where issues can be created when users have multiple aliases."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7034837)

SA

Sigit A.

Quality Assurance Engineer

> "The Okta Verify push notifications make MFA fast, so logging into a new testing environment or authenticating via an Ubuntu terminal doesn't break my focus or slow down..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7163718)

Marco C.

Pre Litigation Legal Assistant

> "Sometimes, when the application is open on two computers simultaneously, it experiences technical problems and freezes on one machine, instead of the session closing on..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779)

Charlie L.

Assistant Editor

> "Overall, Okta and their verification software was a great value for the money that provided a streamlined onboaridng process along with password management, smooth daily..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7099410)

VR

Verified Reviewer

Manager

> "There are also occasional concerns with pricing, as costs can add up quickly depending on the features and scale needed."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7133830)

VR

Verified Reviewer

Manager

> "The platform’s scalability and reliability stand out as well, making it suitable for growing organizations, and its flexibility in integrating with a wide range of..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7133830)

NH

Nitin H.

Associate technical support engineer

> "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this particular..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6674386)

VR

Verified Reviewer

Manager

> "I also appreciated how it centralizes user management, allowing IT teams to automate provisioning and streamline onboarding, which improves overall efficiency."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7133830)

VR

Verified Reviewer

Student Helper

> "I had a few cons, it was sometimes really slow and sometimes the "keep me logged in" feature did not work."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7123362)

IU

Ikpa U.

Ambassador

> "I like okta because it’s a very unique site for an authentic verification it’s very easy to manage and get worked pass through the active help of customer support if when..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7067999)

AT

Ankith T.

Software Engineer

> "The main drawback is that some administrative settings can be difficult to understand for new users."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7160688)

GP

Giovanni P.

IT Manager

> "It has multiple working integrations available and a nice guide to make them work, it allows multi-property segmentation"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7076459)

KM

Konjengbam M.

Business Development Representative

> "Wish that could be done without entering key or maybe just a face scan. When there are many applications utilized by the organization, the dashboard may feel confusing."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017256)

IS

Irish S.

Platinum Desk Concierge

> "What I love about Okta is that it is the central application dashboard and simplifies access to various tools which saves time and improves efficiency."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7011711)

KM

Konjengbam M.

Business Development Representative

> "When the work is urgent, this multi factor authentication becomes a little frustrating."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017256)

Hadi B.

Product Coordinator

> "Yes, some advanced features need technical skills for configuration, but after doing all the groundwork, Okta is known for giving a steady and smooth identity management..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7136869)

VR

Verified Reviewer

AMFT

> "Sometimes the app freezes and the verification stalls and this can be frustrating."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6872963)

MV

Manuel V.

POD Coordinator

> "It makes logging into work apps much easier and saves time day to day. Once everything is set up, it runs smoothly and feels reliable."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7144393)

EG

Erin G.

Marketing Specialist

> "I even downloaded Okta to my phone after finding myself without my laptop, unable to remember passwords to my work websites."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6779635)

AT

Ankith T.

Software Engineer

> "The Single Sign On feature saves time beacause I only need one login to access multiple work applications."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7160688)

LH

Lily H.

Cloud security Engineer

> "Initial setup and configuration can feel confusing and complex without proper documentation or experience."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7064620)

AC

Ava C.

Data analyst intern

> "This software helps use keep our servers and data safe from hackers, ensures the right people can only access our data"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017620)

BW

Betsy W.

Head of operations

> "Customer support teams always sow whenever we need help and this is risky for our organisation as our security is concerned"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7057881)

Sentela M.

Quality Control and Sample Coordinator

> "Okta integrates seamlessly with our factory systems which enable us to effortlessly manage user access between different applications saving us time and boasting our..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6722203)

KM

Karl M.

EVP, CISO

> "However, they could not live up to that promise and after using their product on ID Governance for 12 months, we gave up because critical features were not ready."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6636832)

Raneem M.

CFO

> "Okta has greatly improved our means of identity management and security. Although quite complex in setup, it offers big advantages in streamlined user experience and very..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6443718)

CC

Chethan C.

IT

> "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6445967)

Mazen S.

Chief Compliance Officer

> "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge security..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6466811)

MP

Mateja P.

Talent Acquisition Manager

> "Unfortunately, there are complaints that the software sends an error message even when you've entered the correct password."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6464426)

JD

Jane D.

Operations Manager

> "Okta simplifies daily work by handling all logins in one place, speeding up onboarding and improving security with MFA."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7054656)

AD

Alvan D.

Technical Support Engineer

> "Some issue with access when I am using VPN for my internet connection."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6794737)

Nikita B.

Senior Business Development Executive

> "It provides robust identity and access management with strong security features."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7135016)

LM

Latoria M.

Singer Songwriter and Author

> "I dont like that it can be difficult to connect certain types of accounts at times."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6735183)

VR

Verified Reviewer

Senior Campaign Specialist

> "At my company we use it for our SSO, being a conglomerate and having subsidiaries and related account ID's, Okta makes my life easier when it comes to logging in managing..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6677736)

Terri A.

Logistics and Distribution Operations Coordinator

> "It is difficult to point fingers on anything I dislike about Okta because we have had no snags with Okta."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6729857)

DM

Direzione M.

Automotive Product Development Engineer

> "It consolidates identity management and allow us to access a wide array of portals, apps and services using a single login."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6718394)

MD

Megan D.

MSP Sales / Admin

> "The location provided isn't accurate , when showing where someone has tried to log on the location never matches where you are."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___5077744)

IY

Isdiana Y.

Sales reps

> "Single sign-on and password less login are Okta's strongest features that has integrating access across many work application software, adding extra security layers, and..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6652524)

MM

Meghna M.

Content Specialist

> "The tool has a steep learning curve and high in cost."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6646939)

Sentela M.

Quality Control and Sample Coordinator

> "Integrating Okta with our coffee factory systems synchronize our data , devices and apps enabling us to effect an efficient access control and identity management..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6722203)

MJ

Misty J.

Senior Credentialing Coordinator

> "I don't like that I am not able to add my own tiles to the dashboard but that may be the internal permissions set up by my employer."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6367159)

ALG

Anne-Lise G.

HRBP

> "Once Okta is installed on your mobile device, it's really a breeze to get the dual-factor authentication done."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7084913)

NB

Nivetha B.

Content specialist

> "Setting up process is difficult for new users."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6651612)

Hadi B.

Product Coordinator

> "In general, Okta has remained a reliable and safe identity platform couple with a user-friendly experience for user management across the company."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7136869)

AO

Angela O.

Manager

> "It will ask for a security phrase that I was told "has no answer" so you'll never get back in and you have to reach out to customer service to have it reset."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6029057)

AT

Ankith T.

Software Engineer

> "The platform is easy for everyday users and managing application access is much more efficient than using seperate login system."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7160688)

VR

Verified Reviewer

Strategist

> "Sometimes I do tap on the wrong Y/N buttons by accident - when on autopilot from other apps."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4999414)

VR

Verified Reviewer

Manager

> "What I liked most about Okta is its strong security and ease of access management combined in a single, cloud-based platform."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7133830)

WCT

Wei Chun T.

Data Engineer

> "Push notification gets delayed often or doesn't come during the first round of requesting it."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6044058)

LV

Leonor V.

Realtor

> "Auth0 sends me notifications every time a user is going to access an account I receive those notifications on my mobile device and I like that because it keeps me..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6518028)

JE

Jake E.

Financial Representative

> "There lacks even a single part about it to like least."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6483475)

AD

Arnold D.

Senior executive

> "As a Senior Executive at iQor, I appreciate solutions that not only strengthen security but also improve the employee experience, and Okta does both very well."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7164663)

VC

Vic C.

Business Analyst

> "Okta can be harder for smaller organizations to maintain, given its high number of options."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6018331)

JE

Jake E.

Financial Representative

> "It provide us with amazing identity management and protection tools that help us prevent any data losses to identity breaches."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6483475)

AS

Aradhana S.

Security Specialist

> "Expensive for small group of employes license. And at times OKTA support does not give immediate response."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6109274)

DP

Dohee P.

Exhibition Coordinator

> "It only requires a single set of credentials to access all the applications securely with the help of Okta which saves time."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7022585)

KV

Kimberly V.

Junior People Partner

> "It also logs me out daily when I'm in the middle of writing an email or about to join a video call, which can be slightly frustrating, delete my draft, and/or make me..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4343290)

Scott McChesney S.

Principal Scientist

> "Okta advanced security features like multi-factor authentication help us to keep our data protected by preventing any unauthorized accesses."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6727991)

SF

Seth F.

CTO

> "Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however, after..."

[See full review](https://www.capterra.com/p/119653/Okta/#SoftwareAdvice___4682442)

JD

Jane D.

Operations Manager

> "It reduced support work, made onboarding faster, and added solid MFA protection for important systems."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7054656)

AW

Andualem W.

Researcher

> "Okta can be expensive for small businesses or organizations with limited budgets.2.Support: While Okta's support team is generally responsive, some users have reported..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4654631)

Raneem M.

CFO

> "The single sign-on and multi-factor authentication improved compliance and efficiency in managing access across multiple applications."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6443718)

Clint O.

Manager, Learning and Development

> "Needing to have access to your phone can sometimes be a pain, but worth the security."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6047730)

SC

Sadie C.

Network Security Engineer

> "Okta cuts down on password issues, adds reliable MFA, and makes it easy to manage user access from one place."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7055455)

IN

Iulian N.

PM

> "It can get frustrating when you get logged out during your workday just because the 7-day log in period expires and a new log in is required."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3679930)

RK

Raul K.

Group Director of Technology

> "Industry leading single sign on platform with integrated security features such as multi-factor authentication."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7044975)

DI

Daniela I.

Software Testing Trainee

> "There should be another way to connect to okta because I once lost my phone and was not able to login to the vpn because the notification will go through my phone only."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4737361)

Bill C.

Supervisor

> "It provide us with unrivalled flexibility that allow us to monitor and manage teams effectively from a distance"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6709251)

BK

Brijesh K.

Customer Retention Agent

> "Any disruptions or outages in Okta's infrastructure may impact the ability to authenticate and access applications."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4869202)

YA

Yasser A.

CIO

> "It is so well-designed and makes the user authentication quite simple; hence, it drives collaboration, employee engagement, and productivity."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6539586)

KC

Kyle C.

Systems Administrator

> "We've looked at a few identity management softwares as well and haven't been quite satisfied with pulling the trigger for a switch so we remain on OKTA for a time before..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4067115)

AG

Amytes G.

Platinum Desk Concierge

> "What I like to most about Okta is that I have access to all the apps needed at work and it's like a one stop shop"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017990)

AO

Andrew O.

IT Manager

> "The product does take some initial setting upThe product has many features that can seem very confusing and the price goes up with each of the features you need..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4371923)

SC

Sadie C.

Network Security Engineer

> "It also works well with our security tools, which helps with monitoring and investigations."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7055455)

SB

Sanchit B.

Software Engineer

> "Still intuitive, just not that pleasing to look at- Creating a scoped API key requires logging out and logging back in with reduced permissions"

[See full review](https://www.capterra.com/p/119653/Okta/#GetApp___4153664)

Marco C.

Pre Litigation Legal Assistant

> "In addition, it can be used on different devices simply by logging out on one, which adds versatility."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779)

Tamas Hunor D.

IT Solution Engineer

> "Sometimes we have trouble resetting the passwords because the links don't work."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3677082)

[View Reviews](https://www.capterra.com/p/119653/Okta/reviews/)

## User interface

4.64 (292)

4.68 (943)

### Features

JumpCloud

Top features

33/36

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Authentication
-   Biometrics
-   Compliance Management
-   Credential Management
-   Data Security
-   Data Synchronization
-   Data Verification
-   Employee Onboarding
-   Generative AI
-   HIPAA Compliant
-   Identity Federation
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Password Management
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   SSL Security
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

Okta

17/36

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Authentication
-   Biometrics
-   Compliance Management
-   Credential Management
-   Data Security
-   Data Synchronization
-   Data Verification
-   Employee Onboarding
-   Generative AI
-   HIPAA Compliant
-   Identity Federation
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Password Management
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   SSL Security
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/119653/Okta/#features)

### Recognition

No recognitions have been awarded to JumpCloud

No recognitions have been awarded to Okta

### Deployment & support

JumpCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Okta

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud

-   By JumpCloud
-   Located in United States
-   Founded in 2012

Okta

-   By Okta
-   Located in United States
-   Founded in 2009

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/119653-219692/Okta-vs-Azure-Active-Directory)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)

[Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (943)](https://www.capterra.com/p/119653/Okta/reviews/)

vs

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

$6/month

Price

$3/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119653-228827/Okta-vs-Duo-Security)

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$3/month

Price

$1950/year

4.4

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS)

[Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (943)](https://www.capterra.com/p/119653/Okta/reviews/)

vs

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

$6/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/119653-186563/Okta-vs-WatchGuard-AuthPoint)