# Compare Okta vs JumpCloud Directory Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JumpCloud Directory Platform and Okta based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119653-175092/Okta-vs-JumpCloud-DaaS

---

# JumpCloud Directory Platform vs Okta Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JumpCloud Directory PlatformOkta2/4 selected

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[Okta](https://www.capterra.com/p/119653/Okta/)[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

[## Okta](https://www.capterra.com/p/119653/Okta/)[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [929 reviews](#user-reviews)

Positive

885

Neutral

39

Negative

5

## Summary

* * *

Features in Single Sign On Software

Best performer

33 / 36

Only JumpCloud Directory Platform

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Notifications

17 / 36

User satisfaction

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[929](https://www.capterra.com/p/119653/Okta/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

Best for

Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

SK

Santhosh K.

SOC Analyst

> "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

IU

Ikpa U.

Ambassador

> "I like okta because it’s a very unique site for an authentic verification it’s very easy to manage and get worked pass through the active help of customer..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7067999)

VR

Verified Reviewer

Director

> "In using Okta for multiple SSO integrations with other products, it can be frustrating to determine where issues can be created when users have multiple aliases."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7034837)

Charlie L.

Assistant Editor

> "Overall, Okta and their verification software was a great value for the money that provided a streamlined onboaridng process along with password management,..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7099410)

Marco C.

Pre Litigation Legal Assistant

> "Sometimes, when the application is open on two computers simultaneously, it experiences technical problems and freezes on one machine, instead of the session..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779)

JD

Jane D.

Operations Manager

> "Okta simplifies daily work by handling all logins in one place, speeding up onboarding and improving security with MFA."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7054656)

NH

Nitin H.

Associate technical support engineer

> "Sometimes the mobile app is not responsive, I think there is a need to improve that when we login through notifications the app will not sync or detect this..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6674386)

GP

Giovanni P.

IT Manager

> "It has multiple working integrations available and a nice guide to make them work, it allows multi-property segmentation"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7076459)

EG

Erin G.

Marketing Specialist

> "I even downloaded Okta to my phone after finding myself without my laptop, unable to remember passwords to my work websites."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6779635)

IS

Irish S.

Platinum Desk Concierge

> "What I love about Okta is that it is the central application dashboard and simplifies access to various tools which saves time and improves efficiency."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7011711)

LH

Lily H.

Cloud security Engineer

> "Initial setup and configuration can feel confusing and complex without proper documentation or experience."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7064620)

DP

Dohee P.

Exhibition Coordinator

> "It only requires a single set of credentials to access all the applications securely with the help of Okta which saves time."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7022585)

BW

Betsy W.

Head of operations

> "Customer support teams always sow whenever we need help and this is risky for our organisation as our security is concerned"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7057881)

JD

Jane D.

Operations Manager

> "It reduced support work, made onboarding faster, and added solid MFA protection for important systems."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7054656)

KM

Konjengbam M.

Business Development Representative

> "Wish that could be done without entering key or maybe just a face scan. When there are many applications utilized by the organization, the dashboard may feel..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017256)

SC

Sadie C.

Network Security Engineer

> "Okta cuts down on password issues, adds reliable MFA, and makes it easy to manage user access from one place."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7055455)

AD

Alvan D.

Technical Support Engineer

> "Some issue with access when I am using VPN for my internet connection."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6794737)

RK

Raul K.

Group Director of Technology

> "Industry leading single sign on platform with integrated security features such as multi-factor authentication."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7044975)

KM

Konjengbam M.

Business Development Representative

> "When the work is urgent, this multi factor authentication becomes a little frustrating."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017256)

AC

Ava C.

Data analyst intern

> "This software helps use keep our servers and data safe from hackers, ensures the right people can only access our data"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017620)

VR

Verified Reviewer

AMFT

> "Sometimes the app freezes and the verification stalls and this can be frustrating."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6872963)

Sentela M.

Quality Control and Sample Coordinator

> "Okta integrates seamlessly with our factory systems which enable us to effortlessly manage user access between different applications saving us time and..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6722203)

MJ

Misty J.

Senior Credentialing Coordinator

> "I don't like that I am not able to add my own tiles to the dashboard but that may be the internal permissions set up by my employer."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6367159)

Raneem M.

CFO

> "Okta has greatly improved our means of identity management and security. Although quite complex in setup, it offers big advantages in streamlined user experience..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6443718)

KM

Karl M.

EVP, CISO

> "However, they could not live up to that promise and after using their product on ID Governance for 12 months, we gave up because critical features were not ready."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6636832)

Mazen S.

Chief Compliance Officer

> "What I appreciate most about Okta is its precision in managing access controls. Since we use adaptive MFA and context-aware policies, we govern access to huge..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6466811)

CC

Chethan C.

IT

> "Okta can be expensive, especially for smaller organizations or those with a large number of users, making it less accessible for some businesses."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6445967)

VR

Verified Reviewer

Senior Campaign Specialist

> "At my company we use it for our SSO, being a conglomerate and having subsidiaries and related account ID's, Okta makes my life easier when it comes to logging in..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6677736)

MP

Mateja P.

Talent Acquisition Manager

> "Unfortunately, there are complaints that the software sends an error message even when you've entered the correct password."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6464426)

DM

Direzione M.

Automotive Product Development Engineer

> "It consolidates identity management and allow us to access a wide array of portals, apps and services using a single login."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6718394)

LM

Latoria M.

Singer Songwriter and Author

> "I dont like that it can be difficult to connect certain types of accounts at times."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6735183)

IY

Isdiana Y.

Sales reps

> "Single sign-on and password less login are Okta's strongest features that has integrating access across many work application software, adding extra security..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6652524)

Terri A.

Logistics and Distribution Operations Coordinator

> "It is difficult to point fingers on anything I dislike about Okta because we have had no snags with Okta."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6729857)

Sentela M.

Quality Control and Sample Coordinator

> "Integrating Okta with our coffee factory systems synchronize our data , devices and apps enabling us to effect an efficient access control and identity..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6722203)

DI

Daniela I.

Software Testing Trainee

> "There should be another way to connect to okta because I once lost my phone and was not able to login to the vpn because the notification will go through my..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4737361)

SC

Sadie C.

Network Security Engineer

> "It also works well with our security tools, which helps with monitoring and investigations."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7055455)

MD

Megan D.

MSP Sales / Admin

> "The location provided isn't accurate , when showing where someone has tried to log on the location never matches where you are."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___5077744)

ALG

Anne-Lise G.

HRBP

> "Once Okta is installed on your mobile device, it's really a breeze to get the dual-factor authentication done."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7084913)

BK

Brijesh K.

Customer Retention Agent

> "Any disruptions or outages in Okta's infrastructure may impact the ability to authenticate and access applications."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4869202)

Marco C.

Pre Litigation Legal Assistant

> "In addition, it can be used on different devices simply by logging out on one, which adds versatility."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779)

MM

Meghna M.

Content Specialist

> "The tool has a steep learning curve and high in cost."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6646939)

LV

Leonor V.

Realtor

> "Auth0 sends me notifications every time a user is going to access an account I receive those notifications on my mobile device and I like that because it keeps..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6518028)

NB

Nivetha B.

Content specialist

> "Setting up process is difficult for new users."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6651612)

LH

Lily H.

Cloud security Engineer

> "Once set up properly, it works smoothly and saves time because users don’t need to log in again and again to different apps."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7064620)

AO

Angela O.

Manager

> "It will ask for a security phrase that I was told "has no answer" so you'll never get back in and you have to reach out to customer service to have it reset."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6029057)

CW

Connor W.

IT Security Specialist

> "It also integrates well with our security tools for monitoring activity."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7056398)

VR

Verified Reviewer

Strategist

> "Sometimes I do tap on the wrong Y/N buttons by accident - when on autopilot from other apps."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4999414)

ENM

Edmin Nomer M.

Benefits Consulting Analyst

> "I love that it offers an option to authenticate logins thru my phone via face recognition/finger print scan"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6781344)

WCT

Wei Chun T.

Data Engineer

> "Push notification gets delayed often or doesn't come during the first round of requesting it."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6044058)

VR

Verified Reviewer

Director

> "I have used Okta at multiple organizations and find it a solid option for users, even when they have little experience."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7034837)

JE

Jake E.

Financial Representative

> "There lacks even a single part about it to like least."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6483475)

JE

Jake E.

Financial Representative

> "It provide us with amazing identity management and protection tools that help us prevent any data losses to identity breaches."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6483475)

VC

Vic C.

Business Analyst

> "Okta can be harder for smaller organizations to maintain, given its high number of options."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6018331)

Scott McChesney S.

Principal Scientist

> "Okta advanced security features like multi-factor authentication help us to keep our data protected by preventing any unauthorized accesses."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6727991)

AS

Aradhana S.

Security Specialist

> "Expensive for small group of employes license. And at times OKTA support does not give immediate response."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6109274)

Marco C.

Pre Litigation Legal Assistant

> "The easy password management and two-factor authentication they offer are great security features."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7066779)

CJ

Caryn J.

Product Systems Assistant

> "I really don’t have anything I don’t like about Okta as I have not had any issues with it."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6255950)

Raneem M.

CFO

> "The single sign-on and multi-factor authentication improved compliance and efficiency in managing access across multiple applications."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6443718)

KV

Kimberly V.

Junior People Partner

> "It also logs me out daily when I'm in the middle of writing an email or about to join a video call, which can be slightly frustrating, delete my draft, and/or..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4343290)

JO

Jelly O.

Senior Customer Concierge

> "It saved me time and the hassle of remembering multiple passwords."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7029086)

SF

Seth F.

CTO

> "Second, they said Okta would work seemlessly for our customer service reps, who check in on email accounts and different software services that we use; however,..."

[See full review](https://www.capterra.com/p/119653/Okta/#SoftwareAdvice___4682442)

Bill C.

Supervisor

> "It provide us with unrivalled flexibility that allow us to monitor and manage teams effectively from a distance"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6709251)

AW

Andualem W.

Researcher

> "Okta can be expensive for small businesses or organizations with limited budgets.2.Support: While Okta's support team is generally responsive, some users have..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4654631)

YA

Yasser A.

CIO

> "It is so well-designed and makes the user authentication quite simple; hence, it drives collaboration, employee engagement, and productivity."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6539586)

Clint O.

Manager, Learning and Development

> "Needing to have access to your phone can sometimes be a pain, but worth the security."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6047730)

AG

Amytes G.

Platinum Desk Concierge

> "What I like to most about Okta is that I have access to all the apps needed at work and it's like a one stop shop"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7017990)

IN

Iulian N.

PM

> "It can get frustrating when you get logged out during your workday just because the 7-day log in period expires and a new log in is required."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3679930)

ENM

Edmin Nomer M.

Benefits Consulting Analyst

> "It’s great having everything managed in one place – it just makes things less chaotic. While I know some people might mention the cost, for me, the time it saves..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6781344)

KC

Kyle C.

Systems Administrator

> "We've looked at a few identity management softwares as well and haven't been quite satisfied with pulling the trigger for a switch so we remain on OKTA for a..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4067115)

AN

Antoine N.

Supervisor

> "Okta simplify login process and improve security for identity management."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6788947)

AO

Andrew O.

IT Manager

> "The product does take some initial setting upThe product has many features that can seem very confusing and the price goes up with each of the features you need..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4371923)

LS

Laura S.

SDR

> "Great tool for easy and safe access to compay's apps and have single factor authentications"

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6809346)

KJ

Kondal J.

System Engineer

> "It is not good and is known for security and privacy."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___4832501)

DM

Direzione M.

Automotive Product Development Engineer

> "I love that Okta has enabled us to customize our login pages to ensure consistent brand recognition. "

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6718394)

SB

Sanchit B.

Software Engineer

> "Still intuitive, just not that pleasing to look at- Creating a scoped API key requires logging out and logging back in with reduced permissions"

[See full review](https://www.capterra.com/p/119653/Okta/#GetApp___4153664)

CW

Connor W.

IT Security Specialist

> "The setup needed planning, but once everything was in place, it worked smoothly and has been easy for the team to manage."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___7056398)

BS

Balaji S.

Data Analyst Lead

> "The tool's multi-device authentication sometimes creates log-in issues for users."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3517237)

RK

Ross K.

MSK coach

> "The 2-step verification is very helpful to make sure our sensitive data is not compromised."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6868361)

GT

Gregor T.

Senior Operations Executive

> "I know I can turn it off, but I kept forgetting to do that initially and it was so annoying! And also when I changed device or browser, or used incognito mode it..."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3495353)

NA

Nora A.

Chief Legal Officer

> "I really like the granular control over user permissions that Okta gives us; it makes all the difference for data security and compliance."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___6489196)

Tamas Hunor D.

IT Solution Engineer

> "Sometimes we have trouble resetting the passwords because the links don't work."

[See full review](https://www.capterra.com/p/119653/Okta/#Capterra___3677082)

[View Reviews](https://www.capterra.com/p/119653/Okta/reviews/)

## User interface

4.63 (264)

4.68 (929)

### Features

JumpCloud Directory Platform

Top features

33/36

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Authentication
-   Biometrics
-   Compliance Management
-   Credential Management
-   Data Security
-   Data Synchronization
-   Data Verification
-   Employee Onboarding
-   Generative AI
-   HIPAA Compliant
-   Identity Federation
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Password Management
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   SSL Security
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

Okta

17/36

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Authentication
-   Biometrics
-   Compliance Management
-   Credential Management
-   Data Security
-   Data Synchronization
-   Data Verification
-   Employee Onboarding
-   Generative AI
-   HIPAA Compliant
-   Identity Federation
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Password Management
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   SSL Security
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/119653/Okta/#features)

### Recognition

No recognitions have been awarded to JumpCloud Directory Platform

No recognitions have been awarded to Okta

### Deployment & support

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Okta

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

Okta

-   By Okta
-   Located in United States
-   Founded in 2009

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[Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

vs

[Auth0](https://www.capterra.com/p/154900/Auth0/)[4.68 (136)](https://www.capterra.com/p/154900/Auth0/reviews/)

$6/month

Price

$0/month

4.6

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/119653-154900/Okta-vs-Auth0)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)

[Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

vs

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

$6/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/119653-186563/Okta-vs-WatchGuard-AuthPoint)