--- title: "Criteria Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Criteria Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/119740/Criteria/" page_type: "product" language: "en" --- # Criteria Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Criteria ## What is Criteria? Criteria supports employee engagement by providing science-backed assessments, structured interviews, and talent development tools that help organizations hire, retain, and develop top talent. By identifying candidates who align with job roles and company culture, Criteria reduces turnover and enhances job satisfaction. Develop™ by Criteria further boosts engagement by offering TEAMscan and Coach Bo, which provide insights into team dynamics, communication styles, and leadership potential. These tools help managers foster collaboration, improve workplace relationships, and support employee growth. With data-driven hiring and development, organizations create a more engaged, productive workforce, leading to higher retention and better business outcomes. ## What is Criteria used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Assessment](https://www.capterra.com/assessment-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 232 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Assessment / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Criteria?[Manage this product listing](https://www.g2.com/products/criteria/claim_requests/new?auto=true) Rating Breakdown 4.7 +− Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.7 Features4.6 Value for Money4.5 Ease of Use4.6 Customer Service4.7 ## Criteria Reviewers Verdict Updated September 2026 AI summary - Criteria is a strong match for companies seeking deeper insight into candidates during hiring, especially for skill-based and pre-employment assessments. - Users appreciate its science-backed reports, broad assessment library, and the way it highlights both strengths and fit for specific roles. - It delivers day-to-day value by saving hiring teams time, supporting better decisions, and reducing the risk of unsuitable hires. - Some key downsides are occasional technical issues, mixed experiences with browser compatibility, and a learning curve in interpreting assessment data. - It fits organizations prioritizing data-driven hiring, though those with limited hiring needs or seeking advanced personality analytics may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Criteria 4.7 (232) VS. [4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (231) Ease Of Use 4.4 (1,208) Value For Money 4.5 (215) Value For Money 4.0 (1,060) Customer Service 4.7 (215) Customer Service 4.2 (1,076) ## Criteria alternatives [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/119740/Criteria/alternatives/) ## FAQs about Criteria Overview ### What problems does Criteria solve? Criteria solves slow, subjective, and inconsistent hiring by automating pre-screening, tracking applicants through custom pipelines, and delivering role-specific assessments with clear reports and interview questions. HR teams, recruiters, hiring managers, and high-volume talent acquisition groups use it to reduce unqualified interviews, improve fit, and make faster, more defensible hiring decisions. Answer based on 185 reviews Overview ### Which roles and teams benefit most from Criteria? Criteria is most used by HR managers, recruiters, talent acquisition teams, and HR administrators who need to screen candidates, standardize hiring, and improve selection decisions. Operations leaders, office managers, and executives use it to support high-volume hiring, compare applicants consistently, and make faster, data-informed workforce decisions. Answer based on 210 reviews Overview ### What company size and industries is Criteria built for? Criteria is designed for organizations of all sizes, with strongest adoption among small businesses at 63%, followed by midsize companies at 25% and enterprises at 12%. It is used most in Information Technology and Services at 8%, with Financial Services at 6% and Insurance at 5%. Answer based on 212 reviews Features and Usability ### What are the key features of Criteria? Criteria includes core hiring features like pre-employment testing, applicant tracking, and candidate management, with differentiators centered on aptitude testing, personality testing, and skill assessment. Reviewers also highlight customizable test batteries, candidate comparison, interview questions tied to results, and reporting tools that help teams evaluate fit and move candidates through hiring stages. Answer based on 159 reviews Integrations ### Which third-party tools and platforms does Criteria integrate with? Criteria integrates with JazzHR, Greenhouse, and Teamtailor based on reviewer-confirmed use, and its catalog lists more than 50 integrations overall. Other supported platforms include ADP Workforce Now, BambooHR, Ashby, Breezy, and Bullhorn, covering applicant tracking and HR systems used for hiring and candidate assessment workflows. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Criteria offer? Criteria provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group instruction, documentation serves as written reference material, and videos offer self-paced learning. Answer based on 6 reviews Getting Started and Support ### What customer support options does Criteria offer, and how do users rate the experience? Criteria offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users usually describe support as responsive, helpful, and easy to reach, with strong onboarding and account management. A few mention time-zone delays, occasional technical issues, and rare reports of difficulty getting a response. Answer based on 62 reviews Ease of use ### How easy is Criteria to use? Criteria feels easy to learn for most hiring teams, with a clear dashboard, guided setup, and readable assessment summaries. HR teams and recruiters often find navigation intuitive and reports simple to sort, though some users mention confusing score interpretation, menu depth, repetitive tests, and time-consuming setup for advanced features. Answer based on 62 reviews ## Who uses Criteria? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 890 Employee Engagement reviews Capterra data shows that buyers of pre-employment testing software rank the following features as their top priorities: - **Online Tests** (**51%** of reviewers rated this feature as critical) - **Tests/Assessments** (**49%**) - **Skills Assessment** (**47%**) Criteria supports all three features that reviewers rate most highly: **Online Tests**, **Tests/Assessments**, and **Skills Assessment**. Together, these capabilities help businesses evaluate candidates consistently, measure job-related skills more accurately, and make better hiring decisions, allowing teams to screen applicants faster and with more confidence. Online Tests 4.8 (37) 81.08% of 37 reviewers that rated this feature as important or highly important Exams administered online via computers or other electronic devices Tests/Assessments 4.9 (43) 81.40% of 43 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Customizable Tests 4.6 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Create tailored assessments that test for specific relevant skills Automatic Grading 4.7 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Automatically score assessment results Pre-made Test Library 5.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important A set of pre-made tests offered by a third party Assessment Management 4.6 (59) 83.05% of 59 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Criteria 77 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Measure for aptitude to uncover talents, reveal strengths and assess performance Creation, administration, and evaluation of assessments or tests Automatically score assessment results Compare candidate¿s testing results against each other and against set benchmarks Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Centralized repository to store content and assets Create, organize, and assign courses to users Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create tailored assessments that test for specific relevant skills Import and export data to and from software applications Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Centralized storage for employee data, records, and performance metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Ensure compliance with the General Data Protection Regulation protocols Document completed by employee to assist with career and personal development to reach short term and long term goals Review or test a specific candidate's skills Allow the audience to interact or engage with the content Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview Manage and track all job information and associated tasks Facilitate training materials that help employees grow and progress in their positions Remote interview conducted between an interviewer and a candidate using video conferencing technology Manage and support multiple languages Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Exams administered online via computers or other electronic devices Type of interview in which a candidate faces multiple stakeholders simultaneously Organize and manage the accomplishments and development of employees or performance of applications or systems Identify work styles and characteristics to determine behavioral fits Adjust communications based on previous interactions or personal preferences Assessing skills & knowledge of job candidates A set of pre-made tests offered by a third party Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Pre-written repository of questions that can be reused within a course or for assessment or interviews Active reporting of data and metrics Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Upload and store resumes Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Evaluate the candidate's performance and score them for further assessment Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Gauge satisfaction and receive information for improvement and success Recruiting, tracking, and interviewing candidates and onboarding/training new employees Integrate with Talent Managment software to better track learners progress and training sessions Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Create or build customized tests and quizzes Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs Presenter can see and hear participants and vice versa Record and playback video calls Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (230) 4.6 Based on 230 reviews ## Pricing Value for money 4.5 (215) Free Trial Criteria Assess Custom Quote Available It includes: - Unlimited Testing - Candidate Management - Reports - ATS Integrations - SSO - MFA - Assessments Criteria Interview Custom Quote Available It includes: - candidate management - Reports - ATS Integrations - SSO - MFA - Live Video Interviewing - Video Interviewing Criteria Hire Custom Quote Available It includes: - Assessments - Candidate Management - Resume Extractor - ATS Integrations - SSO - MFA - Video Interviewing - Live Video Interviewing - Develop: Build happy, high-performing teams and impactful leaders Value for money 4.5 (215) 4.5 Based on 215 reviews ## Integrations [ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)[ Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (215) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (215) 4.7 Based on 215 reviews ## User reviews Overall rating 4.7 Based on 232 reviews Filter by rating 5(176) 4(46) 3(7) 2(1) 1(2) Mentioned topic Sorted by most recent AH Ashlee H. Talent Acquisition Manager Computer Software ### "Becoming obselete?" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 14, 2026 Criteria's platform is very easy to use, which I appreciate. The product itself is good. It's just impossible to know the authenticity of candidate's results anymore. Pros Criteria assessments can provide some valuable insights into candidate strengths and cognitive abilities. Cons It's unreliable data. Candidates complete assessments with no accountability. Currently, I suspect a large number of candidates are using AI technologies to complete these tasks, making the results completely irrelevant. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2026 Hi Ashlee, thank you for your feedback and for being a Criteria customer for more than two years. We're glad you've found the platform easy to use and that our assessments have provided valuable insights. We understand concerns about candidate authenticity. Ensuring assessment integrity is a top priority, which is why we continue to invest in security measures and enhancements designed to identify unusual testing patterns and support confidence in results. For organizations seeking additional safeguards, we also recommend our assessment proctoring options. As technology evolves, so do our tools and methodologies. We remain committed to helping employers gain trustworthy insights while adapting to the changing hiring landscape. Please reach out with any additional feedback to your Customer Success Manager, and learn more about our candidate integrity measures here: https://criteriacorp.sharepoint.com/:b:/s/Collateral/IQCHxe\_GWUBXTLa6yppFUno2AV9tKtrxqs0xxkEbEsCfejQ?e=x0M7RD JM Junior M. Talent Acquisition Partner Outsourcing/Offshoring ### "A Valuable Tool for Identifying Top Talent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 11, 2026 Overall, my experience with Criteria has been positive. The platform is user-friendly and provides valuable insights to support the candidate assessment process. Pros What I liked most about Criteria was how user-friendly and structured the platform is. It made the assessment process straightforward and provided useful insights to support the overall candidate evaluation. Cons Some of the assessments can be quite long, which may make it challenging for candidates to stay fully engaged throughout the process. Shortening certain assessments could make the experience more efficient while still providing valuable insights. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 17, 2026 Thank you for your review, Junior! We're happy to hear that you've had a positive experience with Criteria and that you find the platform user-friendly and helpful in supporting candidate evaluations. We also appreciate your feedback about assessment length. Creating an engaging candidate experience while delivering meaningful hiring insights is something we continuously work to balance. Your suggestion is valuable, and we're always exploring ways to optimize assessments for both efficiency and effectiveness. Thank you for choosing Criteria and for sharing your experience. We're pleased to support your hiring efforts and look forward to continuing to help your team! AD Armanii D. Recruiting Operations Manager Hospital & Health Care ### "Criteria Corp Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 My overall experience has been pretty good as far as systems, customer service and the customization of the company needs. Being able to log in with SSO instead of having to reset passwords every few months has also been a game changer from a security standpoint as well. We do not have to worry about deactivating a "seat" as quickly as we would if we has personal password logins. The site is also user friendly and easy to navigate. Pros The Integration to ICIMS is seamless process when our hiring managers are checking candidate results. They really appreciate being able to view these skill assessments to help make a better decision when hiring candidates. Cons There isn't a way to export multiple candidate results at once. They must be downloaded individually Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2026 Thank you for your review, Armanii! We're glad to hear that the iCIMS integration is seamless and that hiring managers find assessment results helpful for making informed hiring decisions. It's also great to know that SSO, platform customization, customer service, and the user-friendly experience have added value for your team. We appreciate your feedback about bulk exporting candidate results and will share it with our product team. Thank you for partnering with Criteria. We're excited to continue supporting your hiring goals! BC Brandon C. Human Resources Business Partner Government Administration ### "Great Testing Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2026 Overall, it has been a great experience, a very friendly team and very user-friendly software. Great security features to protect our account. Pros The ability to create custom tests with various question types was worth the money spent. The list of skill assessments is impressive. Cons The duration of the Microsoft test was shorter than what we are used to. Additionally, it would be beneficial to have the option to assign more than one mark per question in the system, rather than having each question default to just one mark. Switched from [TestGenius](https://www.capterra.com/p/215401/TestGenius/) Lack of custom tests with Test Genius software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2026 Thank you for your review, Brandon. We're happy to hear that you've had a great experience with Criteria and that our custom test builder, broad range of skill assessments, and user-friendly platform have delivered value for your team. It's also wonderful to know that our team's support and the platform's security features have contributed positively to your experience. We appreciate your feedback regarding the Microsoft test duration and scoring flexibility for custom questions. Insights like yours help us better understand how customers use the platform and where additional customization could enhance the experience. Thank you for choosing Criteria and for taking the time to share your feedback. We're excited to continue supporting your hiring efforts and helping your team make confident, data-driven talent decisions. JC Jade C. People, Culture and Capability Assistant Insurance ### "Efficient and User-Friendly, with Room for Improved Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 3, 2026 Overall, my experience with Criteria has been positive. The platform is user-friendly, well-organized, and provides an efficient way to manage candidate assessments and review results. It has been a valuable tool in supporting the recruitment and selection process. However, the occasional access issues experienced by candidates and the limited ability for administrators to resolve these issues directly can be frustrating. Despite this, the platform remains a useful and effective assessment tool overall. Pros What I liked most about Criteria is its user-friendly interface and the ease of managing the assessment process. The platform is well-organized and makes it simple to track candidates and review assessment results, which supports a more efficient recruitment and selection process. Cons One aspect I liked least was the occasional access issues experienced by candidates, even after assessments had already been assigned. Unfortunately, there was no way for us to resolve these issues directly from our end. In some instances, this resulted in candidates having to restart the entire assessment, regardless of how much they had already completed. Having greater administrative control to troubleshoot or resolve access issues would significantly improve the overall experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 14, 2026 Thank you for your review, Jade. We're happy that you've found Criteria's interface intuitive and easy to use, and that the platform helps your team manage assessments, track candidates, and review results more efficiently. It's great to know that Criteria has been a valuable tool in supporting your recruitmentprocess. We appreciate your candid feedback regarding candidate access issues. We understand how frustrating it can be when technical challenges impact the candidate experience, particularly when administrators have limited ability to troubleshoot directly. Feedback like yours is incredibly valuable as we continue to improve both the candidate and administrator experience, including providing more control and flexibility where possible. Thank you for choosing Criteria and for sharing your experience. We're grateful for your partnership and remain committed to helping your team make confident, efficient hiring decisions. JA Judy A. HR Coordinator Transportation/Trucking/Railroad ### "Exactly what I need" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 2, 2026 Pros Receiving the reports via email is great, avoids from having to login. The ease of reading the reports and understanding them as well. Cons The layout on home screen, would like to be able to edit, add widgets to my needs. Would like to receive email notifications when candidates open testing, in middle of testing and when they have completed testing, along with how long it took them to complete (days, hrs, etc...) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Hi Judy, thank you for taking the time to share your feedback. We're thrilled to hear that email delivery of reports saves you time and that you find the reports easy to read and understand. Making assessment insights accessible and actionable is something we work hard to deliver. We also appreciate your thoughtful feedback on the home screen experience and candidate progress notifications. Thank you for being a valued customer and for helping us make Criteria even better! SA Sakshi A. Talent Acquisition Operations Analyst Financial Services ### "Flexible and Comprehensive Assessment Platform for Hiring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2026 Overall, I had a positive experience with Criteria Corp. It offers a wide variety of assessments and a comprehensive question bank, which is useful for evaluating candidates across different roles. I especially liked the customization options through TestMaker, as they allow us to create assessments based on our specific requirements. The platform is also fairly easy to use, with a manageable learning curve. Having more role-specific tests in the library would make the experience even better. Pros Criteria Corp offers a wide variety of tests and assessments, which makes it easy to select the right assessment based on the role and hiring requirements. I particularly liked the customization options available through TestMaker, as we can create our own assessments according to our specific needs. The platform is also fairly easy to understand and use, so the learning curve is manageable. The range of features and question types makes it a useful tool for the candidate evaluation process. Cons The test library could be expanded further, especially with more assessments that are specifically designed for particular job roles and skill sets. Having more role-specific tests would make the platform even more valuable for organizations with specialized hiring requirements. Switched from [AONMeetings](https://www.capterra.com/p/10030094/AONMeetings/) Features and variety of assessments provided by criteria corp. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 4, 2026 Hi Sakshi, thank you for your thoughtful review! We're happy to hear that the variety of assessments, ease of use, and TestMaker customization options have helped support your hiring process. It's rewarding to know that the flexibility to build assessments tailored to your organization's needs has added value for your team - that's always our goal! We also appreciate your suggestion for expanding our library with more role-specific assessments. Feedback like yours helps guide our ongoing improvements. Thank you for choosing Criteria and for sharing your experience. We're excited to continue partnering with you to help identify and hire great talent! TK Tiffany K. Recruiter Financial Services ### "Recruiter Experience and Hiring Team's Value from CCAT " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 September 1, 2026 My overall experience with Criteria has been okay. I think overall the product did a great job with integration with the ATS system but to be honest I don't 100% see the value in the product itself coming from the recruiting side or the hiring team size. Pros I like the integration between GreenHouse. It is super easy to use and very intuitive for folks that are sending out the CCAT to candidates through our ATS system. Cons I don't think it provides a whole lot of information to the Hiring Manager that isn't something we can find from a normal interview process. It's been difficult getting Hiring Teams to read through the results and use the data provided and most of them feel they don't think it provides any additional information that would be necessary to make a hiring decision. I also don't like that you can't send a second criteria corp link through our GH integration and instead we have to go on Criteria Corp's website to find the candidate and send it via the web browser. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Thank you for your feedback, Tiffany. We're glad to hear the Greenhouse integration has been intuitive and helps streamline the assessment process for your recruiting team. We appreciate your candid perspective on hiring team adoption and the perceived value of assessment results. Our assessments are designed to complement interviews by adding objective, science-backed insights that can help identify aptitude and potential beyond what's typically uncovered through resumes and interviews alone. We recognize that the impact is greatest when hiring teams actively engage with the results, and feedback like yours helps us continue improving the usability of those insights. Thank you again for sharing your experience with us. AD Alexandra D. Sr. Recruiter Capital Markets ### "Strong Value Add" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2026 Overall, Criteria has been easy to use and the results are easy to decipher. For an interview assessment, it is one of the better options! Pros I like that Criteria Corp covers both personality and cognitive assessments versus just one aspect. The Greenhouse integration is also extremely helpful and easy to use. Cons Invalid EPP results are typically a frustration as candidates complete assessments. Basically, if a candidate is indecisive then it will come back invalid. It's easy to coach them on consistent responses when we give them a second chance to complete it. Switched from [Caliper Essentials](https://www.capterra.com/p/180778/caliper-essentials/) Criteria has more of a business case that is backed by science and psycology. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Hi Alexandra, thank you for your review! We're glad you and your team value the combination of personality and cognitive assessments, as well as the Criteria-Greenhouse integration. Our goal is to provide a comprehensive view of candidate potential while making the hiring process as efficient as possible for your team. We appreciate your feedback regarding invalid EPP results. Assessments are most effective when candidates respond consistently and authentically, and we're glad you've been able to successfully guide candidates through the process. We're also grateful for your recognition of Criteria's science-backed approach. Our assessments are built on decades of industrial-organizational psychology research and validation, helping organizations make more confident, evidence-based hiring decisions. Thank you for choosing Criteria! AN Anonymous User Recruiter Information Services ### "Good assessment platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 My overall experience with Criteria has been good. It's reliable and usable. There are some things that could be enhanced but not many. Pros the thing I like most is how easy and reliable it is for candidates to use. I also appreciate the option to see candidate's individual answers for every one of my assessments. Cons I found the dashboard a little hard to navigate and I would also appreciate the option to be able to easily review and change questions in the assessment sent to candidate. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 2, 2026 Hi there, thanks for your review! We're glad you've found Criteria easy and reliable for candidates to use, and that access to individual candidate responses provides additional insight during the evaluation process. We also appreciate your feedback about dashboard navigation and assessment editing capabilities. Input like this helps us continue improving the platform and making it even easier for teams to manage their hiring workflows. We're pleased that your overall experience has been positive, and we look forward to continuing to support your hiring needs. Thank you for choosing Criteria! [View all Reviews](https://www.capterra.com/p/119740/Criteria/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [100Hires vs Criteria](https://www.capterra.com/compare/119740-206957/Criteria-vs-100Hires)[ZipRecruiter vs Criteria](https://www.capterra.com/compare/119740-130706/Criteria-vs-ZipRecruiter)[CEIPAL ATS vs Criteria](https://www.capterra.com/compare/119740-226634/Criteria-vs-CEIPAL-ATS)[Paylocity vs Criteria](https://www.capterra.com/compare/86714-119740/WebPay-vs-Criteria)[Zoho Recruit vs Criteria](https://www.capterra.com/compare/119740-125768/Criteria-vs-Zoho-Recruit)[NEOGOV vs Criteria](https://www.capterra.com/compare/119740-248680/Criteria-vs-NEOGOV)[Workable vs Criteria](https://www.capterra.com/compare/119740-130175/Criteria-vs-Workable)[BambooHR vs Criteria](https://www.capterra.com/compare/110968-119740/BambooHR-vs-Criteria)[JobDiva vs Criteria](https://www.capterra.com/compare/119740-129831/Criteria-vs-JobDiva)[Apploi vs Criteria](https://www.capterra.com/compare/119740-167877/Criteria-vs-Apploi) [Paycor vs Criteria](https://www.capterra.com/compare/119740-133745/Criteria-vs-Paycor-Perform)[Paycom vs Criteria](https://www.capterra.com/compare/119740-130949/Criteria-vs-Paycom)[Greenhouse vs Criteria](https://www.capterra.com/compare/119740-133100/Criteria-vs-Greenhouse)[LinkedIn for Business vs Criteria](https://www.capterra.com/compare/119740-213505/Criteria-vs-LinkedIn-for-Business)[Workday HCM vs Criteria](https://www.capterra.com/compare/66908-119740/Workday-HCM-vs-Criteria)[Top Echelon vs Criteria](https://www.capterra.com/compare/84093-119740/Top-Echelon-vs-Criteria)[Dayforce HCM vs Criteria](https://www.capterra.com/compare/119740-205376/Criteria-vs-Dayforce-HCM)[ApplicantStack vs Criteria](https://www.capterra.com/compare/119740-264567/Criteria-vs-ApplicantStack)[Recruiterflow vs Criteria](https://www.capterra.com/compare/119740-165636/Criteria-vs-Recruiterflow)[ClearCo vs Criteria](https://www.capterra.com/compare/45188-119740/ClearCo-vs-Criteria)