# Compare Heartland Payments+ vs FreshBooks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Heartland Payments+ and FreshBooks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119791-142390/Heartland-Payment-Processing-vs-FreshBooks --- # Heartland Payments+ vs FreshBooks Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Heartland Payments+FreshBooks2/4 selected [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.3 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [## Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.3 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [132 reviews](#user-reviews) Positive 113 Neutral 3 Negative 16 [## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting Price $21.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [4,519 reviews](#user-reviews) Positive 4,156 Neutral 281 Negative 82 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,533 reviews from billing and invoicing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Not enough reviews Feature ratings Invoice Creation 5.0 Invoice Processing 4.5 Payment Processing 4.7 Credit Card Processing 3.0 Quotes/Estimates 5.0 83%Fit High performer Feature ratings Invoice Creation 4.6 Invoice Processing 4.6 Payment Processing 4.5 Credit Card Processing 4.5 Quotes/Estimates 4.3 User satisfaction User satisfaction 4.3 User reviews[132](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.0 Customer support 4.1 User satisfaction 4.5 User reviews[4,519](https://www.capterra.com/p/142390/FreshBooks/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $21Flat Rate, Per Month - Free version - Free trial Best for Best for Designed to assist medical practices, local governments, and utility providers with an integrated payment processing solution. Best for FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors. ## User reviews Pros & cons KO Katherine O. Polyglot > "I like Heartland payment because many users like me, find the interface intuitive and user-friendly, which helps with transaction..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___7068513) AS Amy S. Owner > "It defies logic that a business would cancel payroll, close its ROC license, and stop operations — yet continue to pay for unused merchant..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___7031362) BN Brianna N. Data Analyst > "I like heartland payment because it offers a variety of payment solutions, including credit and debit card processing, mobile payments,..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___7069489) LR Laila R. Sales assistant associate > "No trial period available for new users to test the system, need to contact sales reps to view the demo version, the experience is limited." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6853293) Neelam S. SOFTWARE MANAGER > "The best Service to receive payments they doesn't work on traditional payments, they have a dedicated server and they have a proper..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6654882) EL Eddy L. Electrical and Electronics Engineer > "However, the setup process can be complex, and the fee structure lacks transparency, which can lead to unexpected costs." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6494674) II Ifeoma I. Executive Assistant > "Heartland payments+ makes payment management simple with its relable tools that make payment processing efficient, gives customizable..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6661568) VR Verified Reviewer owner > "We are a small business and By the time we had time to analyze the bills we had been take for a ride for almost a year which totaled a..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#GetApp___6413747) SO Samson O. Supply chain manager > "It is one of the best payment processing platform that offers and incredible customers services.it also offers a very minimal and..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6659526) AA Abhishek A. Financial Consultant > "Sometimes, I have seen some delay in payment processing from the company, but it's been very rare scenarios." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6474335) SI Shardul I. System Administrator > "What i like best about Heartland Payments is that it accepts most payment methods, and offers payment processing that is efficient and..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6780686) EL Eddy L. Electrical and Electronics Engineer > "Initial setup complexity, for instance setting up the clover POS system was challenging for me." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6494674) BT Bodamer T. Foreign Language and Localization Administrator > "It has an enhanced reporting tool that give us all the fine and accurate details we need to know about any processed payment." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6451387) BP Barbara P. Paralegal, Office Manager > "Many of the reports have such small print that they are difficult to read." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6774946) SV Sarah V. Accounting Manager > "It enables me to provide flexible payments options to my clients and receive those payments on time." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6406136) TO Taryn O. Business Operations Supervisor > "Processing fees are more expensive than those of newer platforms." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6767261) Ashutosh M. Software Developer > "It also provides us with customer insights and analytics which helps us to track sales and other performances." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6508716) CO Charles O. Owner > "They were zero help in that regard for my switching processors. And I do not like how they handle charge-backs from customers who have..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___4919487) GWI Georgy-Winifred I. Project Manager > "Heartland payment is a secure and user friendly platform that makes payment management simple by offering flexible client options and..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6569673) MH Maisarah H. Administrator > "No reason to dislike any of their tools & features." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6607596) PC Pat C. Assistant Manager > "It works with nearly every payment option I think is available which is why we’ve committed to using it as our only payment processing..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6658158) SS STEVE S. OWNER > "I had a problem since they set up 2 verification process." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6358742) WG Wendy G. Finance Director > "My overall experience with Heartland Payments + is somewhat ok. While the operations are decent the pricing is a deterrent." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___7093270) DB Denise B. Owner > "Their customer service people are nice but the systems are so messed up that the sites are down a lot and then you cant get in. When I..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#GetApp___4468982) SR Salice R. ELL contractor > "I like just two things about heartland payment the ease of tracking invoicing and transactions that they make" [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___7067307) CO Charles O. Owner > "Heartland started lopping fees on us over the years." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___4919487) PC Pat C. Assistant Manager > "finally the inbuilt verification and security features are rock solid and we really trust in ut, helping businesses stay efficient and..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6658158) WD Will D. Owner > "Customer service is terrible and the system is equally disastrous." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___6252020) PC Pat C. Assistant Manager > "The financial reporting tools is also very important as they keep everything clear and make tracking transactions effortless." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6658158) HN Hatim N. Founder > "Bad service, either being raciest sales staff of disrespectful, KC sucks" [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___5019775) MP Maurizio P. Finance Manager > "Besides, Heartland Payments+ has created a global support, a formation that allows companies conduct their businesses online." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6380141) DB Denise B. Owner > "Then they would charge our small business fees to compensate for that. When I called customer service it would be at least an hour to..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#GetApp___4468982) Thomas F R. Assistant Director > "Heartland Payments+ has made it easy for us to run our institution by giving us a reliable space for managing our finances." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6418014) PS Penelope S. owner > "I had just started my business and there were a lot of issues I had no experience with. " [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6358606) EE Erere E. Operation Manager > "Heartland Payments accept most payment methods and it is faster in creating invoices and sending." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6727856) TV Theodore V. owner > "It will break a mom and pop restaurant with the fees of processing and a unusable system." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___4587019) JK Joachim K. Marketing Assistant > "Heartland Payments+ simplify payment processing operation for our business to accept payment from customer." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6419046) KN Kate N. Director of Operations > "We were given two different websites to login to, but never given training on where to look for transactions and reports. " [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3932227) EL Eddy L. Electrical and Electronics Engineer > "Heartland Payments+ offers a user-friendly interface and strong security features, making transaction management straightforward and..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6494674) TV Theodore V. owner > "Third party contractor Retail systems inc. could not keep system running to save their lives." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___4587019) GM Gianluca M. Finance Director > "Heartland Payments+ is more precise in matters payment processing, and there are reliable security modalities included." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6382864) PR Patricia R. Accounting Manager > "It was almost exactly the same and more expensive!! When asked for a refund, heartland was unable to do it. " [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___3827057) MP Maurizio P. Finance Manager > "Heartland Payments+ has confined verification security measures, and they all ensure businesses are successful and effective." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6380141) AJ Aliya J. Store manager > "Time using it and it wasn’t given to us as advertised." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3731262) SO Star O. Organization Manager > "Easy to use, offers low rates, strong security, and provides flexible payment options for our clients making it a perfect solution for..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6583864) LS Latonya S. CEO > "WTH - who closes an account without notifying their customers?" [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#SoftwareAdvice___3822853) AD Angela D. Project Manager > "The easiness to track payment that is sent to us is what make this software critical for our business." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6724377) KN Kate N. Director of Operations > "Dashboard and reporting are difficult to use. " [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3932227) RS Ribeiro S. Sales Executive > "Creating invoice or recurring billing is fast by using the build-in template." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6431917) TM Tiffany M. Service Writer > "Is the most expensive payroll company I’ve worked with." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3796924) AP Adetola P. Executive Assistant > "Setting it up is very simple even for someone like me who isn't very family with tech stuff, but what I really appreciate is how fast and..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6628537) AJ Aliya J. Store manager > "Everyone in my company had a difficult" [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3731262) EL Eddy L. Electrical and Electronics Engineer > "integrated solutions, handles in store sales with Clover POS system seamlessly" [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6494674) DB Denise B. Owner > "Their error. " [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#GetApp___4468982) RI Rafael I. Administrator Assitant > "Heartland Payments+ simplify process payment and solve issues with payment or card declined." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6448777) AP Annie P. Co-Owner / Head Brewer > "We’ve been shut down in one form or another for over 12 months and having Heartland hold back 100% of our credit sales during this is..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___2767714) AJ Abhishek J. Operation Manager > "Payments are processed swiftly, securely, and without any delays; it also aids in worldwide marketing." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6539225) Lyndia C. Health Insurance Advisor > "I got locked out because I would forget the client code often." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3522693) SM Sameer M. Senior Manager > "It is also better since it enables you to securely store patient’s regular card numbers, thereby simplifying things for both the patient..." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6343786) JR Jennifer R. Cosmetic Formulator > "The dashboard looks a little overwhelming. " [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3457061) HR Harsh R. Video Editor > "I love how it keeps online payments safe, and it helps sell products smoothly and securely." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6419704) AP Annie P. Co-Owner / Head Brewer > "Sometimes the calls last as much as an hour, and many times I can’t get anyone on the phone who has any idea what to do." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___2767714) JK Joachim K. Marketing Assistant > "It gives flexibility and customer are more comfortable since their favorite payment processor is supported by the platform." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6419046) KC Katie C. Student > "I don't feel there are difficulties with this software that I have experienced personally at this time." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___3022988) LD Linus D. Marketing Director > "Heartland Payments+ has a focused way of creating a rational payment option, and this validates all transactions for companies." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___6366871) AP Annie P. Co-Owner / Head Brewer > "Heartland is the source of our biggest problem right now, and we’re a restaurant during a pandemic." [See full review](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#Capterra___2767714) [View Reviews](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) JM Jawad M. Operation Clerk > "The collaboration features in FreshBooks help me and my teammates to unite and work together collaboratively managing our finances from planning,..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7161324) HL Hikmet L. Medical Assistance Specialist > "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535) JJ Jessica J. Social Worker > "Its automation capabilities, particularly in areas like accounts payable, creating invoices, sending reminders, and reporting, significantly..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7156247) VR Verified Reviewer owner > "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) SA Suman A. Owner,Bookkeeper,TAx Preparer > "It handles invoicing and expense management with ease, making it ideal for freelancers and small business owners who want simplicity without..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) Jerry L. CEO > "The workflows for accounting reports can feel a bit restricted at times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) PO Paul O. Software Engineer > "It includes a time tracking system for services, and online payments are integrated to make collecting payments easier." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) PC Patty C. ADM > "The only glitch is realizing any fees that are charge when making an on-line payment." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478) LS Leslie S. Co-Owner > "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513) Jerry L. CEO > "I've had a few issues with utilizing the reporting metrics." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) Sarthak B. Software Developer > "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and freelancers." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967) EJ Eric J. Consultant > "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that FreshBooks..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) JM Jaime M. Outside Sales > "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358) MF Megan F. Owner > "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526) Bridget W. Marketing Consultant > "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) TE Timothy E. Owner > "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) FN Faith N. Head of Accounts > "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895) PL Phillip L. Director of Marketing > "The easiest way to generate invoice for billable hours is through the time tracker which is annoying." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551) JM Joao M. Spinning Instructor > "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) MHE Michael Herbert E. Furniture Salesperson > "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082) IK Ibrahim K. Grants Writer > "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) PO Paul O. Software Engineer > "It can become expensive with additional options." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) PE Princess E. Customer adviser > "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) VR Verified Reviewer Senior Software Development Engineer > "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387) AA Amir A. Administrative > "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951) SM Sean M. Marketing and operations coordinator > "I wouldn't recommend for small businesses that don't have their data in multiple places" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) SS Sampath S. Web designer > "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384) ZZ Zandalee Z. Senior Analyst Programmer > "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051) SM Stephen M. Managing Director > "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) RL Ronald L. Owner > "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423) Jessica M. BCBA > "I liked that it generated yearly forms for my earnings and showed me what I earned month to month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7154016) SM Sean M. Marketing and operations coordinator > "They shut my account down and didn't explain why and started ignoring my emails." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) CC Crystal C. Boss > "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and small..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643) IK Ibrahim K. Grants Writer > "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) SM Stephen M. Managing Director > "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) DG Derek G. Owner > "I found the inventory management features a bit limited for large-usage" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036) JM Joao M. Spinning Instructor > "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) PE Princess E. Customer adviser > "the price is high , expensive, limited inventory management, project management limitations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) Zulma Q. Corporate Credit Risk Analyst > "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494) Thomas R. MGR Technical Training > "The only thing I haven't liked so far is the limited functionality for larger companies." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808) AK Alexander K. Counsellor > "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459) Alex G. Director Of Business Development > "The drag-and-drop feature does not work efficiently." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105) LW Lars W. Sales and Strategic Partnership VP > "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552) Patricia P. Owner > "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831) MA Mujeezah A. Personal Assistant > "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our income,..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) KB Khaoula B. Accounts Manager > "It also supports mobile apps where one can manage billing on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) VR Verified Reviewer Executive Director > "Was not robust enough for my business accounting." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529) SA Suman A. Owner,Bookkeeper,TAx Preparer > "FreshBooks makes accounting feel effortless with its clean interface and straightforward navigation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) AM Abbey M. Financial Specialist > "What I dislike about FreshBooks is the limitation in terms of invoice template customization. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025) Rachid K. Sales executive > "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) JS Jack S. Finance Director > "It works well for keeping a clear overview of financial flows." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735) MS Mohammed S. Owner > "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) IB India B. Solicitor Apprentice > "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391) RR Robyn R. Owner > "It is a little costly for a small business" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) DB Dylan B. Controller > "It does a great job in capturing the basics of what you need to run your business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583) VR Verified Reviewer Principal > "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024) ML Matt L. Owner > "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) TE Timothy E. Owner > "Bank feeds are not your friend." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) AP Aimee P. Owner > "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257) IS Ilya S. ceo > "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855) AK Andros K. Account Manager > "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) VR Verified Reviewer Podcast Manager > "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749) BK Blerta K. Language Instructor > "With FreshBooks, I can now genuinely keep track of that whole process without fear of it." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258) SM Sean M. Marketing and operations coordinator > "Customer support is horrible." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) CS Christina S. Area Director of Sales > "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145) SH Samir H. Insurance Claims Specialist > "The feature to track billing sometimes lags and is slow and definitely needs improvement." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269) MSR Md Sazedur R. CEO > "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827) BA Bryan A. CEO > "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides a..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540) Adelia D M. Senior Field Service Engineer > "It has high-end security tools that ensure total safety of our sensitive financial data." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) GM Gauravi M. Learning Designer > "Pricing structure can become expensive eventually for our team as the number of users in a team grows." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169) LW Lars W. Sales and Strategic Partnership VP > "It has very powerful data security functions that keeps our financial data very safe and confidential." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552) TM Tina M. Marketing Executive > "It doesn't have advanced features like adding the teams and getting extensive reports." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197) Bridget W. Marketing Consultant > "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) NI Naquentta I. Medical biochemistry and molecular biology > "The free trial doesn't have most of the basic features needed to write a financial report" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6016450) JO John O. Finance Officer > "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815) IS Ilya S. ceo > "This issue of unauthorized charges not only displayed a lack of integrity on their part but also resulted in financial inconvenience for you." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855) AK Andros K. Account Manager > "I especially appreciate the automated payment reminders and the ability to accept online payments easily." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) DS David S. CEO > "It fails at critical billing stages, making it hard to get paid online." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___5076605) [View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) ## User interface [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) 4.30 (132) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) 4.48 (4,519) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Heartland Payments+ 12/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/119791/Heartland-Payment-Processing/#features) FreshBooks Top features 26/50 - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Automated Receipt Matching - Backup and Recovery - Billing Portal - Bulk Send - Client Management - Compliance Management - Contact Database - Contingency Billing - Credit Card Processing - Credit Note - Customizable Branding - Customizable Invoices - Customizable Reports - Customizable Templates - Document Management - Dunning Management - Duplicate Detection - Dynamic Pricing - Email Management - Event Logs - File Encryption - File Sharing - Financial Management - Fraud Detection - Generative AI - Hourly Billing - Invoice Creation - Invoice History - Invoice Processing - Master Data Management - Mobile Payments - Multi-Currency - Multi-Language - Online Invoicing - Payment Processing - Project Billing - Projections - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Recurring/Subscription Billing - Reminders - Reporting & Statistics [See all features](https://www.capterra.com/p/142390/FreshBooks/#features) ### Recognition Heartland Payments+ is recognized as a top-rated tool in 1 Capterra Shortlist reports FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Heartland Payments+ Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos FreshBooks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Heartland Payments+ - By Global Payments - Located in United States - Founded in 1983 FreshBooks - By FreshBooks - Located in Canada - Founded in 2004 ## Popular Comparisons [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Contact vendor for pricing Price $0.29 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119791-207944/Heartland-Payment-Processing-vs-PayPal) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $21/month Price $38/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/142390-190778/FreshBooks-vs-QuickBooks-Online) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) vs [Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,296)](https://www.capterra.com/p/222572/Venmo-/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/119791-222572/Heartland-Payment-Processing-vs-Venmo-) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) $21/month Price $0.29 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142390-207944/FreshBooks-vs-PayPal) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/119791-123889/Heartland-Payment-Processing-vs-Stripe) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/) $21/month Price €0.01/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142390-268623/FreshBooks-vs-Abby) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) vs [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,696)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/119791-170278/Heartland-Payment-Processing-vs-Square-Payments-Processing) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/) $21/month Price $25/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-142390/Xero-vs-FreshBooks) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Contact vendor for pricing Price $0/month 4.3 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/119791-275802/Heartland-Payment-Processing-vs-Square-Point-of-Sale) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $21/month Price $2210/year 4.3 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[4.30 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 4.3 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119791-190778/Heartland-Payment-Processing-vs-QuickBooks-Online) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,519)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) $21/month Price $39/month 4.3 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks)