Heartland Payments+ vs Tuition Express: Which is a better fit?

Kelsey: Hi, my name is Kelsey. I'm an assistant for legal services, and I give Heartland Payment Processing a four out of five. The business problems that we're solving with Heartland is allowing us to take payments over the phone for patrons, but most importantly, allowing patrons to take their payments into their own hands and doing it at home. The thing that I like the best about Heartland is the user interface. It's so easy to use. It's very clean, and it really just makes it super easy, a step-by-step process on how to make any kind of payment that you need to make. There's nothing that I necessarily dislike about Heartland, but if I had to say something that they could improve on, I would say the way that you can embed the payment system into the website, it can get a little tricky, and it doesn't look as nice as it does when you go straight to their website. So I would just say that if they could improve on embedding and making it flush with your already established website, that would be nice.

Jeni H.: I'm Jeni, I work at Kendal at Oberlin. We have a preschool onsite and it's called Kendal Early Learning Center, and we are a retirement community that has a preschool inside of it and we do an intergenerational program with the residents that live here on campus, and the community members that have families and children that are preschool age, and I would give Tuition Express a four out of five stars. Before Tuition Express we were using Excel sheets for each family, and it wasn't working because there wasn't a system in place to remind families to do their tuition payments. So it was just an Excel sheet and the director would go around and remind people that their tuition payment was due, and it would take a long time to collect it and then record it in the Excel sheet, so Tuition Express has really helped us with that, where it's easy to collect, we're not running around begging people for money, and it also helps us keep our records in a timely manner. We chose Tuition Express because I'd used it before in a different program and it was easy to use, so I was familiar with it and that's why we chose it. It was very easy to get started with Tuition Express, we just had to have the families fill out a form and then enter it into the system, and it was super easy and saved a lot of time. I would recommend Tuition Express because it's easy, it saves you time, and in today's day and age when you need to do things quickly and multitask quickly it's very easy to set it up and get started.