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Our users are made up of litigation support professionals, outside counsel, in-house counsel, infosec professionals, IT/infrastructure specialists and developers, who on top of the Relativity product.
Fortune 1000 companies, academics, and government agencies that need analytics solutions that streamline the process of gathering, storing, and acting collaboratively on natural language text data.
This is good stuff, and the search options are incredibly powerful and easy to use. You can easily batch documents for review, or use saved searches to do the same.
If a panel or view is not set up properly, it can cause endless problems for the actual review - simple tasks generate errors causing lost productivity.
Ease of use, has good search options. Support for Relativity is good, and generally provides for the needs of most document reviews and give The quick response needed.
At times, the program can freeze up or take a long time to review one document to the next. I also dislike that there are conversion errors for some documents.
Overall the software is amazing and it often is used by legal firms and accounting entities. You will not go wrong with Relativity - its a decent price for the best results.
Also, the software times out on sessions so if you get yourself distracted by an important task you may find your session timed out, losing your place in the document queue.
Additionally, the ability to quickly move and change document coding tags is fantastic. The search engine on it is second to none, and your key terms are highlighted within the document.
You need a constant Internet connection to work with this so there's no security "air gap" you can put in place. Also, it is liable to crash your browser on particularly long and large documents.
The features to manipulate and visualize data are very helpful. I especially like the sifter features like the cloud generator and the ability to display the most used single, biad, or triad terms.
I was sad after knowing that Twitter actually wants money from the company in retrieving data that should not be charged I think.
It was great for data management as well; lots of good query/coding/organization features in here. Any time I ran into an issue, customer support was responsive and awesome.
The interface is hard to navigate; it's not very intuitive for beginners with no experience using similar software.
This software is a great platform for an engineering academic like me to ease into the fields of text analytics and sentiment analysis.
I struggled to grasp the machine learning tool. I tried to train it by coding at least 10% of my data and then applying the UClassify feature but every time I tried my data was miscoded.
DiscoverText worked exactly as hoped, but the most impressive thing is how helpful and personal the DiscoverText team was with helping me with the particular request that I had.
It's more of an FAQ style, which is hard to navigate and doesn't always contain all the information I need.
Relativity
Top FeaturesDiscoverText
Relativity
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DiscoverText
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