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From news to corporate, government agencies, universities to non-profits, healthcare and all company types in between, many leading brands depend on their Merlin DAM every stage in the content cycle.
Box provides workplace solutions for every industry and business size, from SMBs to global enterprises.
I love the ease of use and the ability to change image metadata on the fly. The ability to search wire and staff images in one place is also an added bonus.
Older version of the software had problem with performance. The user interface could be more explicit on some of the actions.
I enjoy the diversity of file supported file types and that they are all viewable in the software. It's great for being able to share large quantities high quality photos.
Some of the date features are frustrating. Primarily how the calendar is displayed as Monday through Sunday, which takes some time getting used to.
Our users range from professional librarians and researchers to reporters and clerks, and every user level is addressed by MerlinOne. Support is proactive and outstanding.
I still find it difficult to deal with video. I simply can't remember how to output sub-clips.
I have found it to be indispensable. MerlinOne tech support was always happy to help us customize the server to our particular needs, and was always extremely responsive when we needed help.
While they do usually respond promptly and are helpful, I would much rather do it all myself to avoid errors in communication and delays.
Users are able to simultaneously edit a document at the same time and also it's accessible from any location. Customer support has been amazing and their pricing is very fair.
The Search functionality is so bad (doesn't work the way you think it should and rarely generates the results you're after) as to be almost useless.
I love that you can basically store an unlimited amount of data and share it with anyone who has the link. It makes sharing documents very easy and accessible from any internet accessible device.
At the current price point (charged per user), it's a bit on the more expensive side. The functionalities on the admin console is a bit hard to navigate.
But what makes Box the best, are all the features that they layer on top of that. Collaboration, sync, edit, Office integration, great mobile apps, policies, preview, workflows, automations, and more.
The worst thing about the Box that I have found is that when you first open it, all the files that are on it takes a little bit of time to load.
As positive points I can say that Box is a complete cloud backup software with high reliability and security. It has an excellent friendly graphical interface for organizing files in the cloud.
If you don't know what "folder" a document is in - or even its exact document name, the search tool can be very difficult, and almost useless.
Svetlana: Hi, my name is Svetlana. I'm the executive director at the Children's Guardian Fund, and I gave Box 5-star rating. I used Dropbox but it wasn't working out because we needed something a little more robust for our organization as we were growing. I ended up using/choosing Box because they were very cost-effective for a not-for-profit organization our size, and they offered a lot of the features that we were looking for. It only took a couple of hours to learn the system and onboard with Box. We were able to get all of our users login information very quickly. And once we got all the plugins on everybody's laptops, it's been very easy and streamlined ever since. If you're looking for something to streamline your data and have it accessible on different devices, I would highly recommend Box because they check all the boxes.
MerlinX
Box
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