# Compare Paychex Flex vs Wagepoint 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paychex Flex and Wagepoint based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-138169/Paychex-Flex-vs-Wagepoint --- # Paychex Flex vs Wagepoint Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Paychex FlexWagepoint2/4 selected [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,799 reviews](#user-reviews) Positive 1,422 Neutral 234 Negative 143 [## Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.6 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) Starting Price CA$20.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [287 reviews](#user-reviews) Positive 267 Neutral 7 Negative 13 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 34,912 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.5 Payroll Reporting 4.3 80%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.9 Tax Compliance 4.6 W-2 Preparation 4.1 Payroll Reporting 4.3 User satisfaction User satisfaction 4.2 User reviews[1,799](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 User satisfaction 4.6 User reviews[287](https://www.capterra.com/p/138169/Wagepoint/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from CA$20Other, Per Month - Free version - Free trial Best for Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. Best for Small businesses in Canada that want more time in their day. Wagepoint is friendly payroll software that also works well with accounting and bookkeeping partners that support these customers. ## User reviews Pros & cons Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to communicate with..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Mai M. Managing Director > "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional workforce..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have paycheck..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much vacation..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) VR Verified Reviewer Director > "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) VR Verified Reviewer Director > "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce manual work and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Finance and Accounting > "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) VR Verified Reviewer Director > "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is not one of..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) VR Verified Reviewer Owner > "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information all in one platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) VR Verified Reviewer Director > "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to log in again..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) VR Verified Reviewer Owner > "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation and support..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) SH Sheila H. Firm Administrator > "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) VR Verified Reviewer Director > "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce manual effort." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) VR Verified Reviewer Director > "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization. Once you get..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) TW Tracy W. Chief Financial officer > "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) Mai M. Managing Director > "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) SH Sheila H. Firm Administrator > "Keep sending us new products to sign up for, but their current products do not work." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did everything they..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) William B. Manager > "Set up process was a bit complicated, as well as the process of leaving the service." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect, it strikes a..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with reporting..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) PL Peter L. Director of Human Resources > "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) Cynthia R. Clinician > "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) VR Verified Reviewer Payroll clerk > "It also offers good self-service options for employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly manner." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) Sadie B. Operations Manager > "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct, then..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) William B. Manager > "Paychex Flex.is a great option for a small to medium sized company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has been minimal and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) VR Verified Reviewer Finance and Accounting > "Everything paycheck-related, I can find and edit extremely easily if need be." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but unfortunately..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) CUJ Chris U. J. Bookkeeper and Administrative Support in Canada > "Instead of entering hours one by one, I can upload a file and move straight into processing, which saves a noticeable amount of time..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518) Michael B. Owner and Operator > "It’s streamline so many hard to understand things such as proper applied taxes, and deductions to employees paycheques" [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7118918) CUJ Chris U. J. Bookkeeper and Administrative Support in Canada > "Employees can also access their records and download T4 slips on their own, which helps reduce follow-up questions." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518) NN Nabil N. IT MANAGER > "Not the most feature-rich payroll tool out there but reliable and the learning curve is low, which matters when payroll isn't..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7130337) CUJ Chris U. J. Bookkeeper and Administrative Support in Canada > "From a client perspective, it is easy for them to review payroll details and approve without confusion, which keeps communication..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518) NN Nabil N. IT MANAGER > "Reporting options are a bit limited and some edge cases around payroll adjustments require more manual work than expected." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7130337) NN Nabil N. IT MANAGER > "Running payroll is quick once everything is set up and the tax filing handling takes a lot off your plate." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7130337) LF Leanne F. Bookkeeper > "We count on Wagepoint to correctly submit to CRA every time and unfortunately this was not the case." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7144376) MH Matthew H. Lead Bookkeeper > "Overall experience with Wagepoint, having used a variety of payroll softwares over my career, is that it is an efficient and powerful..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6817284) VR Verified Reviewer Sales > "You can’t access your own pay statements unless you’re the employer, even with full verification." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6870733) UP Umanga P. Accounting > "The team responded promptly to our questions, guided us through the necessary steps, and ensured that everything was completed..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440) KK Khiana K. Customer Service Representative > "so our employees clock in/out of ServiceTitan but these times didn't port over to Wagepoint so we had to manually enter their..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6764536) CI Chimdira I. Legal Operations Associate > "I was able to get email notifications about my paycheck sent to my personal email rather than work email" [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6855472) SL Sandra L. Care Coordinator > "Journal entries, they are not always entered under the proper GL, maybe something I am doing wrong too, not sure." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6580804) Serese S. Founder and CEO > "As a \[sensitive content hidden\], I don't have much time to do payroll, and this only takes a few minutes. Plus I LOVE the year end..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6874144) TB Tania B. Operations Manager > "It looks a bit outdated. But it's totally manageable and user friendly, its just not cute." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576) DAP Dr Alex P. Owner > "My previous payroll service was only by telephone and it’s nice to learn something new." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7071601) PW Pam W. Accounts Manager > "I recently processed a pay run and afterwards noticed a substantial monetary error. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6651216) AW Andrew W. Owner > "Wagepoint is what i consider a premier quality payroll service with a friendly and intuitive portal for completing pay periods. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6643162) DH Daniel H. Vice President > "The ability to correct the CRA BN is crucial, yet the support says it's not possible." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4841317) BH Brianne H. Accounting Administrator > "sensitive content hidden\] was very imformative and was able to help me make corrections to payroll in no time at all!" [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518) JC Janice C. Owner > "Very frustrating. Once I find another company I will switch so fast. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6664511) CUJ Chris U. J. Bookkeeper and Administrative Support in Canada > "Overall, it fits well into my workflow and feels reliable for day-to-day use." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518) LF Leanne F. Bookkeeper > "The only issues I have had, I created." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6621226) FD Fran D. Operations Manager > "Wagepoint is easy to navigate, it generates excellent detailed reports, and the support team is fantastic." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7060757) VR Verified Reviewer Product Owner > "Two days after it was mailed, I received an email from Wagepoint telling me that they made a mistake in the tax file." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4498962) TZ Tracy Z. Owner - Operator > "I also love that I am able to do employee's ROE easily and all my taxes etc are paid, along with WSIB." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6455984) SM Scott M. Financial Advisor > "They tout that you talk to a real person but in fact it is an answering service they use that has no connection to the company and no..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#SoftwareAdvice___3131524) KM Kasia M. Owner > "Thanks to their help, our employees will receive their earnings on time." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7052223) VR Verified Reviewer HR > "You can't reach their support team over the phone." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___4670451) UP Umanga P. Accounting > "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440) KF Kathy F. Owner > "Previous to Wagepoint I would use the online government calculator to calculate payroll expenses, never sure I did it right. " [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3220926) UP Umanga P. Accounting > "I would like to express my full satisfaction with the support I received during the upgrade of our payroll account." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7111440) BR Bill R. Co-founder & General Manager > "For example, I cannot seem to be able change the email address associated with my admin account." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2922439) BH Brianne H. Accounting Administrator > "I must add that my last experience with \[sensitive content hidden\] was absolutley wonderful as well - these 2 ladies deserve a raise..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6867518) CH Christopher H. Owner > "The customer service is email only which I thought would be bad as I have had bad experiences with other products, however it’s quite..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2949194) TB Tania B. Operations Manager > "I like how they have your back in terms of notifications and ensuring your completing tasks on time." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6511576) VR Verified Reviewer CEO > "Obscure vacation hour impact leading to potential double pay if not careful." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3432189) BH Ben H. Operations Manager > "I have no formal training in HR, Payroll, or anything like that and with Wagepoint, I don't really need to as any time I have a..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6431412) JT Joe T. Owner > "They also take care of remitting the taxes to the government, another thing I hate." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___3323021) DR Don R. Business Owner > "I’m staying for now, hopeful that their customer service will improve with more trained and attentive staff." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7015262) KP Kevin P. Vice President > "Now we have not received return calls, responses to emails nor have we been able to speak with a live person who can assist." [See full review](https://www.capterra.com/p/138169/Wagepoint/#GetApp___2586323) AC Alyssa C. Owner > "It's nice because you can set it up and the clients would be able to run their own payroll because of the simplicity." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6457285) RS Rory S. President > "Additionally, the reports failed to indicate my corporate FICA contributions, so I almost missed taking that substantial deduction." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472) CUJ Chris U. J. Bookkeeper and Administrative Support in Canada > "Year-end work is also much easier to manage." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7129518) MR Marcelo R. Partnerships Lead > "Also, this software doesn't provide a high degree of customized searches or filtering." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2451868) SG Sarah G. Payroll Specialist > "Overall Wagepoint is one of my favourite payroll systems to run payroll." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6493197) RS Rory S. President > "It's incredibly clunky, unable to be personalized and reports seem designed to be confusing and not align with each other." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472) DAP Dr Alex P. Owner > "I like the use of the email." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___7071601) RS Rory S. President > "I called and reached a receptionist who claimed he could only take a message and was unable to transfer me to a human being." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2488472) OS Olena S. Bookkeeper > "I like that they make it easy to reach out any time I have a question." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___6827594) OP Oliver P. Owner > "All of this during their transition from Wagepoint to QB. Why don't you have additional support available during such a big..." [See full review](https://www.capterra.com/p/138169/Wagepoint/#Capterra___2536050) [View Reviews](https://www.capterra.com/p/138169/Wagepoint/reviews/) ## User interface [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,799) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) 4.62 (287) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paychex Flex Top features 36/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) Wagepoint 20/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/138169/Wagepoint/#features) ### Recognition Paychex Flex is recognized as a top-rated tool in 5 Capterra Shortlist reports Wagepoint is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value PayrollSoftware (2024)  ### Deployment & support Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Wagepoint Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paychex Flex - By Paychex - Located in United States - Founded in 1971 Wagepoint - By Wagepoint - Located in Canada - Founded in 2012 ## Popular Comparisons [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.62 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) CA$20/month Price $5/month 4.4 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/138169-205015/Wagepoint-vs-Deel) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.62 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/) CA$20/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138169-185859/Wagepoint-vs-RUN) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.62 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) CA$20/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/138169-172127/Wagepoint-vs-Rippling) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.62 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) CA$20/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-138169/WebPay-vs-Wagepoint) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.62 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) CA$20/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/138169-155895/Wagepoint-vs-WorkforceNow) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,205)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto) [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)[4.62 (287)](https://www.capterra.com/p/138169/Wagepoint/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) CA$20/month Price $17/month 4.4 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-138169/Patriot-Software-vs-Wagepoint)