# Compare Paychex Flex vs GoCo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paychex Flex and GoCo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-149545/Paychex-Flex-vs-GoCo --- # Paychex Flex vs GoCo Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Paychex FlexGoCo2/4 selected [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,799 reviews](#user-reviews) Positive 1,422 Neutral 234 Negative 143 [## GoCo](https://www.capterra.com/p/149545/GoCo/)[4.4 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [116 reviews](#user-reviews) Positive 103 Neutral 6 Negative 7 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,966 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.1 Time & Attendance 4.2 Employee Management 4.7 70%Fit Not enough reviews Feature ratings Payroll Management 4.3 Employee Database 4.6 HR Management 4.1 Time & Attendance 4.2 Employee Management \-- User satisfaction User satisfaction 4.2 User reviews[1,799](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 User satisfaction 4.4 User reviews[116](https://www.capterra.com/p/149545/GoCo/reviews/) Ease of use 4.5 Functionality 4.2 Value for money 4.4 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. Best for GoCo is used by HR departments, payroll administrators, benefits managers, compliance officers, and companies migrating from TriNet HR Platform. ## User reviews Pros & cons Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to communicate with..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Mai M. Managing Director > "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional workforce..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have paycheck..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much vacation..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) VR Verified Reviewer Director > "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) VR Verified Reviewer Director > "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce manual work and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Finance and Accounting > "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) VR Verified Reviewer Director > "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is not one of..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) VR Verified Reviewer Owner > "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information all in one platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) VR Verified Reviewer Director > "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to log in again..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) VR Verified Reviewer Owner > "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation and support..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) SH Sheila H. Firm Administrator > "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) VR Verified Reviewer Director > "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce manual effort." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) VR Verified Reviewer Director > "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization. Once you get..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) TW Tracy W. Chief Financial officer > "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) Mai M. Managing Director > "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) SH Sheila H. Firm Administrator > "Keep sending us new products to sign up for, but their current products do not work." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did everything they..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) William B. Manager > "Set up process was a bit complicated, as well as the process of leaving the service." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect, it strikes a..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with reporting..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) PL Peter L. Director of Human Resources > "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) Cynthia R. Clinician > "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) VR Verified Reviewer Payroll clerk > "It also offers good self-service options for employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly manner." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) Sadie B. Operations Manager > "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct, then..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) William B. Manager > "Paychex Flex.is a great option for a small to medium sized company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has been minimal and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) VR Verified Reviewer Finance and Accounting > "Everything paycheck-related, I can find and edit extremely easily if need be." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but unfortunately..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) JS Juan S. Senior Consultant > "Automated onboarding gets new employees moving fast, and payroll flows are adaptable, so time tracking,..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6884355) AH Aziza H. Program Manager > "Adding an editing forms for on boarding staff just employees in general to fill out was a hassle very..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___6861677) BT Brianna T. Project consultant > "They were able to help us organize our employee database when we did not previously have one." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7032760) Ezequiel D. Production coordinator > "They not only messed up all our W-2s, but have yet to send the corrected ones after many requests and..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581) ES Emily S. Manager > "The scheduling and time clock and the payroll, it all gives a good learning curve." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) JV Jon V. Owner > "We have had numerous issues related to payroll, scheduling and a myriad of other problems, and they are..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) JV Jon V. Owner > "We liked the ability to streamline our onboarding process." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) ES Emily S. Manager > "There are some bugs and issues that need to be worked out" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) Sarah S. COO > "He seemed the most empathetic out of the media of individuals we came across during our turbulent times." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) JV Jon V. Owner > "Most of the people we've talked to within the organization don't find solutions, just offer lip service." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) CH Connie H. controller > "It was easy to install and implement. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7094863) Ezequiel D. Production coordinator > "Their customer service is awful." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7126581) SS Shari S. VP Human Resources > "The ability to build workflows keeps us organized and ensures that no task falls through the cracks." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) Sarah S. COO > "I feel like we’ve had to describe tax code and everyone is so stuck in their silo." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) GS Gregory S. Product Director > "I like the org chart feature and the API for connection to other applications." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020) JV Jon V. Owner > "Their support is close to non-existent." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7005031) ES Emily S. Manager > "I like the value for your money." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7024747) Sarah S. COO > "I’m the COO and I haven’t gotten paid in a month." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___7021169) ML Monique L. Talent Acquisition Manager > "There is great customer service that helps you with different things and are able to take suggestions..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079756) CG Cristina G. Accountant > "It was difficult as we were not able to pull reports from a point in time or range accurately." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079744) JO Jordan O. Director of Operations > "It is easy for new employees to use and has helped us gather the documentation we need for team members..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071317) AS Alysha S. City Desk > "I hate how the app quits our of no where the app is always crashing so I have to use my browser instead." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073603) LP Lucy P. Manager > "The tasks and alerts make it helpful to know what is currently happening with PTO" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070160) AM Alex M. CSM > "Some features lack development, found slow load times occasionally" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069833) AE Alisa E. Director of Finance > "Complete ease with all functions, especially time tracking and payroll processing." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072708) ML Matt L. Rapid Development Team Lead > "There are a number of menus on GoCo that I simply don't use, and thus they end up being clutter." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) VT Vickie T. HR Manager > "It helps cut down on time spend on-boarding people. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079856) AO Amanda O. Infinite Campus specialist > "Unable to easily export data from what I've heard from our super users" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919) GS Gregory S. Product Director > "Easy to store employee documents, conduct new hire onboarding, and benefit enrollment." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070020) KC Katherine C. Office Manager > "Reports are occasionally finicky, or take an unnecessary time to load." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5070213) LC LaKeita C. Owner CEO > "The team page looks good." [See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276) LC LaKeita C. Owner CEO > "Payroll is TERRIBLE." [See full review](https://www.capterra.com/p/149545/GoCo/#SoftwareAdvice___6569276) MW Mindy W. Director of Development > "They have regular releases and it's nice to see the focus on responding to the customer." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288) LF Lynne F. Director of Human Resources > "I've even received drastically wrong information about the billing of our account as well. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219) SA Sunrise A. Deputy Director > "We've been using GoCo for our onboarding and HR needs for several years now and we have found it to be..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159) MT Monique T. Sr Clinet Associate > "The same issues seem to arise and we are unsure where the disconnect is." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069953) SS Shari S. VP Human Resources > "We've also gotten a lot of assistance from our client services team who meet with us whenever we need..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) VR Verified Reviewer CEO > "I normally would not take the time to write a review on a product like this, but hopefully I can save..." [See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323) PS Philip S. Segment Leader > "I liked how accessible the service was via computer and mobile, particularly the user interface!" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069777) BJF Becky Jo F. Director of Operations > "We've had a hard time getting a hold of someone when we need help." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071529) ML Matt L. Rapid Development Team Lead > "I'd be interested in trying more of its features if my organization decides to adopt them." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072960) LF Lynne F. Director of Human Resources > "We had a very knowledgeable main point of contact, but sadly for us, they were promoted. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071219) AK Alex K. Operations Coordinator > "The custom fields have been perfect for us too." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5079640) NH Nicole H. Learning Experience > "There are a lot of features that don't seem pertinent to me" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072817) SS Shari S. VP Human Resources > "Having a dedicated success team that we can speak to live makes all the difference." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5071547) JW Jessica W. HR > "The time tracking data didn't work well for our company." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2958648) SA Sunrise A. Deputy Director > "We've also found a lot of value in the trainings that GoCo provides periodically." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073159) VR Verified Reviewer CEO > "Very dishonest sales practices. " [See full review](https://www.capterra.com/p/149545/GoCo/#GetApp___4686323) AH Annie H. Director of Client Solutions > "As a manager, GoCo has made it easy to track vacation and OOO time" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5073279) RM Ronnie M. owner > "The payroll they sync with (execupay) does things relatively last minute which is pretty frustrating." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2667944) AO Amanda O. Infinite Campus specialist > "Signing up for our employee benefits in GoCo has been very easy" [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069919) HH Hannah H. Human Resources Generalist > "We’ve been experiencing an issue for the past few months with part time employees being changed to full..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2670312) MW Mindy W. Director of Development > "I like having a customer service team that responds quickly. " [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5090288) AK Alex K. Executive VP > "Overall it's generally a non-issue but I have noticed that especially after hours that the whole..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2656068) KM Katie M. HR Manager > "They seem to listen to what their clients want, and I know we appreciate it here in our clinic." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5069972) VR Verified Reviewer Director of Operations > "Did I change vacation because--someone made a mistake or because we gave someone a vacation day for..." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2657217) HB Hannah B. Program Manager > "Great feature is the team org chart." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___5072591) RW Racheal W. Dsp > "I have no comment for this." [See full review](https://www.capterra.com/p/149545/GoCo/#Capterra___2672041) [View Reviews](https://www.capterra.com/p/149545/GoCo/reviews/) ## User interface [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,799) [GoCo](https://www.capterra.com/p/149545/GoCo/) 4.44 (116) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Paychex Flex Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) GoCo 35/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/149545/GoCo/#features) ### Recognition Paychex Flex is recognized as a top-rated tool in 5 Capterra Shortlist reports GoCo is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GoCo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paychex Flex - By Paychex - Located in United States - Founded in 1971 GoCo - By Intuit - Located in United States - Founded in 1983 ## Popular Comparisons [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-149545/WebPay-vs-GoCo) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/149545-172127/GoCo-vs-Rippling) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,427)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-149545/BambooHR-vs-GoCo) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149545-153140/GoCo-vs-Connecteam) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/149545-155895/GoCo-vs-WorkforceNow) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,205)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto) [GoCo](https://www.capterra.com/p/149545/GoCo/)[4.44 (116)](https://www.capterra.com/p/149545/GoCo/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-149545/Paycom-vs-GoCo)