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Paychex Flex vs Sapling: Which is a better fit?

Updated on February 11th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 10,222 reviews from Human Resources users.
% Fit
Missing features
Feature ratings
Payroll Management
4.3
API
NA
Employee Database
4.3
HR Management
4.1
Customizable Branding
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
5.0
API
--
Employee Database
4.3
HR Management
--
Customizable Branding
NA
User satisfaction
4.2
User reviews1,701
Ease of use
4.2
Functionality
4.1
Value for money
4.0
Customer support
3.9
4.7
User reviews244
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.7
Price starts from
--
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change.

Sapling is best for mid-sized companies with 50 to 2,000 employees.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
MARIE G
Accountant
5.0

Marie: My name is Marie and I'm a sales tax manager for a company, a retail company that has around 50 employees and I give Paychex Flex five stars. They're awesome. So previously we were using ADP TotalSource, and their reporting features were pretty terrible. You actually couldn't go back in and recreate reports. So if I needed a report, I had to make sure that I got it within a specific time period, and I could not go back. With Paychex Flex, you can go out any time, anytime during the year, reprint any reports, W-2's, payroll detail, payroll summary. So that's why we changed. So we started using Paychex Flex because I had previously used it in other jobs for about 20 years, and they had always been super consistent, the best customer service that I'd ever experienced. Anything you needed, they would get it done immediately. They were very responsive. And so that was one of the main reasons. And again, with ADP, customer service was just not there. So that was probably the main reason that we switched over. Yeah. So moving over to Paychex Flex was very easy. We had a team of people in different departments that helped us move all the data over, and we have a payroll person, an HR person, training people, just someone in every department to help us out. So when we have questions, we know who to contact. And they have been very, very helpful. But it was a very easy transition, no issues at all. For anyone that would be thinking about moving to Paychex Flex, I would say do not hesitate, especially if you're with another payroll company that is not meeting your needs. Paychex Flex is very flexible. They have HR, they have payroll, they have timesheets, just so many different options, 401(k) options, and everything is very user-friendly. You just go right in and if you do happen to have any issues, you always have your point of contact. You have a main person and then an umbrella underneath them of people that can help you out. So I love it. I love it. And they have a lot of different resources as well. So I would say don't hesitate and move Paychex Flex.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

Paychex Flex

23/38
  • Activity Dashboard
  • API
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Employee Engagement
  • Employee Management
  • Goal Management
  • Mobile App
  • Offboarding
  • Sick Leave Tracking
  • Succession Planning
  • Surveys & Feedback
  • Third-Party Integrations
  • 360 Degree Feedback
  • Access Controls/Permissions
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Employee Database
  • HR Management
  • Learning & Development
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Self Service Portal
  • Time & Attendance
  • Time Off Management
  • Training Management
  • Workflow Management
See All features
Hide Human Resources Software Features -

Sapling

Top Features
24/38
Show Human Resources Software Features +
Paychex Flex
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sapling
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Paychex Flex
  • By Paychex
  • Located in United States
  • Founded in 1971
Sapling
  • By Kallidus
  • Located in United Kingdom
  • Founded in 2000
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