# Compare Paychex Flex vs Connecteam 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Connecteam and Paychex Flex based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-153140/Paychex-Flex-vs-Connecteam --- # Connecteam vs Paychex Flex Features and Cost Comparison Last updated April 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnecteamPaychex Flex2/4 selected [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,787)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [5,060 reviews](#user-reviews) Positive 4,840 Neutral 184 Negative 36 [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,787)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,787 reviews](#user-reviews) Positive 1,411 Neutral 234 Negative 142 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,610 reviews from time clock software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Not enough reviews Feature ratings Clock In/Out 4.7 Employee Time Tracking 4.7 Timesheet Management 4.6 Mobile Access 4.7 Payroll Reporting \-- 68%Fit Not enough reviews Feature ratings Clock In/Out 3.2 Employee Time Tracking \-- Timesheet Management 4.4 Mobile Access 4.4 Payroll Reporting 4.3 User satisfaction User satisfaction 4.6 User reviews[5,060](https://www.capterra.com/p/153140/Connecteam/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.2 User reviews[1,787](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 Price starts from Price starts from $29Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management. Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. ## User reviews Pros & cons KA KATHERINE A. OFFICE MANAGER > "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121) JS Justin S. Operations Manager > "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JW John W. Owner > "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850) BW Bree W. Operations Manager > "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan has..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) Kandi N. Director of Operations > "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973) LW Laura W. Marketing Coordinator > "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699) BC Brendan C. Lab Manager > "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099) CT Cindy T. CFO > "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695) CS Charlie S. Managing Director > "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule, checklists, and..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397) AS Amy S. Account Coordinator > "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696) AK Alexis K. President > "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914) JE Jamie E. COO > "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs, it can..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) AM Andrea M. National Sales Manager > "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995) TB Teresa B. Owner > "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the free plan..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693) EC Edward C. Customer Service Manager > "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) DS Darren S. Senior Safety Advisor > "Our applications are getting more complicated and the current forms are limiting our ability to expand the forms. If one of our employees submits a report they do not have access to it in the future unless..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6773893) SC Salest C. Director > "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634) AF Albert F. Talent Manager > "My least favorite part is when making schedules, the system doesn't automatically asssume the next day when duplicating shifts, so you have to go in manually to change dates after duplicating." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804587) EC Emily C. Business Manager > "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912) EB Emilee B. Operations Manager > "I have to have certain jobs and departments set up in ADP a certain way to make payroll run smoothly, and Connecteam jobs & sub jobs don't correlate properly for me to smoothly export the data into ADP without having..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6786106) JL Jesse L. Sales Manager > "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321) EK Erin K. Medical coordinator > "Wish there was a better way to duplicate/copy a scheduled event (along with the same attached notes) to another date. When I get logged out of the site, it requires me to use a code from my phone; wish it provided an..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804806) GS Gayle S. Director of Finance > "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) FL FLOR L. CEO > "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942) RK Rebecca K. ADON > "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams smoother..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579) GS Gayle S. Director of Finance > "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) JS Justin S. Operations Manager > "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) LS Lauren S. Operations Manager > "One specific thing I don't like about the app is that users cannot edit their clock out time when they clock out outside of the geofence, meaning administrators have to manually change their time if it's inaccurate." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6771178) RL Robert L. GM Head engineer > "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713) JS Justin S. Operations Manager > "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) GL Griffin L. Senior Administrative Assistant > "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681) AT Alex T. Bookkeeper > "Recent change in billing to be priced by user is unfortunate, as we chose this one specifically for \*not\* having that pricing model - we're a seasonal business, and our employee count can vary widely, as well as..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6805970) GS Gayle S. Director of Finance > "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) KM Karen M. Director > "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468) KT Kimberly T. Asst Director HR > "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a great..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680) JE Jamie E. COO > "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) HL Hannah L. Business Systems Specialist > "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960) HC Holly C. Owner > "What I find challenging about Connecteam is the lack of a monthly calendar view for events—it’s only shown as a list, which makes it harder to get a big-picture view of what’s coming up." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804821) AS Amy S. Vice President > "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538) AB Adrian B. Administrative Assistant > "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213) BW Bree W. Operations Manager > "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) CD Crystal D. Customer Success Manager > "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223) JS Justin S. Operations Manager > "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) KR Kimberley R. Office Manager > "I cant add more than 5 task at a time. When you have team members on different job sites it does not allow you to add more than 5 task per day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810958) TT Travis T. CEO > "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953) SC Stephen C. Co-owner > "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493) SC Sarah C. Independent Contractor > "Connecteam has made all these processes way easier than if I was doing it all manually -- so much so that when another contractor joined our team, I shared the info with her and she signed up, too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7030104) CB Cameron B. Office admin > "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241) TY Tommy Y. Head Chef Patron > "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187) SW STACEY W. Accounting Manager > "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457) JM Josh M. Post Harvest Manager > "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428) HT Heather T. Clinical manager > "The only complaint I have is when I go and and create a schedule for the future If I make a mistake and delete it by accident or accidently delete someone else's things it will not let me undo it to fix theirs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6811014) AM Angela M. Manager > "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the future and..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331) TV Talia V. Head of Content > "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049) JC Jess C. Data Entry Specialist > "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799) KB Kyle B. Senior Vice President > "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688) RY Roody Y. Edetor > "What I liked most about connec team is it'sall-in-one plat form that makes managing team incrediblyu efficient ,the user interface is intuitive ,and specially appreciated the scheduling and task management features..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6782417) MC Macy C. Administrative Assistant > "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057) RS Raquel S. Solar, Electrical and Air Conditioning > "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710) AH Amanda H. Owner > "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911) JS Justin S. Operations Manager > "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) KC Kenneth C. Vice President > "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827) JC Jaden C. CEO > "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555) JE Jamie E. COO > "By making price tiers, you’re artificially creating demand that should already be included in a finished product. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) CL Catherine L. Director of Finance and HR > "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365) BF Belal F. Team lead > "The thing I liked least about Connecteam is that it can be slow sometimes and not all notifications come on time, which makes communication a bit harder." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7036292) AG Alicia G. Travel Coordinator > "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484) DS Devin S. Operations Manager > "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772) VR Verified Reviewer Site Manager > "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060) TA Tony A. GM > "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114) RD Renee D. Head of Product > "Allows teams to track time on different jobs pretty easily and has a mobile responsive view that the team finds useful to enter their time with." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6815973) MV Marissa V. Team Lead > "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219) Isaias S. Accounting Assistant > "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) LC Lauren C. Business administrator > "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672) Isaias S. Accounting Assistant > "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall and continues to..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) HM Hala M. Boutique lead > "I also find it annoying that I have to switch between user view and the other view to have capabilities that I wish were on one page, not two." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7034245) JA Jefferson A. Manager > "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along to the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722) JM Jason M. Maintenance > "Sometimes the servers are slow to load for the staff submitting forms, this causes issues when trying to file multiple forms in a row." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804898) GA Gigi A. Cleaning > "What I liked most about Connecteam is its intuitive, mobile-first interface that allows for real-time updates and effortless team coordination." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6816650) EC Edward C. Customer Service Manager > "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) [View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) Mai M. Managing Director > "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) Mai M. Managing Director > "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) AK Amanda K. Human Resources Director > "The user interface is not customizable." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect,..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) MM Myron M. Fitness Coordinator > "It's also great to have access to Paychex when I'm away from work by using the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) WD Wendy D. Legal Assistant > "I don't like paycheck flex maybe people from HR like it but as an employee I was frustrated since the beginning" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7031166) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) VR Verified Reviewer Business Manager > "It was also a very expensive product to use and had sub-par health insurance." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) JO Jim O. Account Executive > "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) SQ Samantha Q. HR Manager > "It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7100736) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) KG Kylee G. Director of Youth and Intern Ministries > "Really makes managing pay stubs, W-2s, and PTO simple." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) VR Verified Reviewer Business Manager > "However, in the end it wasn't my decision, it was my supervisors. But I didn't feel like it was worth the money that we spent." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) RL Renee L. Human Resources Coordinator > "The local tax lookup feature is especially helpful when setting up employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6795536) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) VR Verified Reviewer Engagement Owner > "I find the platform to be easy to request time off, look at pay stubs, and review optional offerings." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6769727) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has been..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) KL Krystal L. Sales Support > "I like that you can review all checks and past deposits." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828975) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) Jason K. HR Director > "Easy to use, good customer service and excellent reporting capabilities for my small business. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087427) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) PS Pam S. Business Operations > "Payroll is easy to use and the time keeping is nice for our employees with the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) JM James M. Client Partner Director > "Paychex has a simple interface which is easy for one to navigate for the most part and requesting time off is easy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) CR Ciara R. HR > "I don’t like the issues when submitting payroll and the lack of communication when there are errors." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781) AB Arina B. Bookkeeper > "The mobile app is also a significant advantage, allowing users to manage tasks on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6437208) JM James M. Client Partner Director > "At times while the interface is simple a seemingly easy to navigate, I do find some things hard to locate and confusing. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) PS Pam S. Business Operations > "It is a good value for the money because we are a non-profit and they give us a nice discount." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) CS Christian S. Insurance Agent > "Signing documents on the phone is not compatible on my Samsung Galaxy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) ## User interface 4.64 (5,060) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,787) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit AI Copilot 207 Important Alerts/Notifications 150 Important API 120 Important Connecteam Top features 35/36 - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Tracking - Audit Trail - Automated Scheduling - Automatic Time Capture - Biometric Recognition - Break Management - Calendar Management - Clock In/Out - Compliance Management - Customizable Reports - Electronic Signature - Employee Management - Employee Portal - Employee Scheduling - Employee Time Tracking - Generative AI - Geofencing - HR Management - Labor Cost Reporting - Labor Forecasting - Lockout Periods - Mobile Access - Overtime Calculation - Payroll Management - Payroll Reporting - Project Time Tracking - Punch card - Real-Time Reporting - Reminders - Third-Party Integrations - Timesheet Management - Vacation/Leave Tracking [See all features](https://www.capterra.com/p/153140/Connecteam/#features) Paychex Flex 29/36 - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Tracking - Audit Trail - Automated Scheduling - Automatic Time Capture - Biometric Recognition - Break Management - Calendar Management - Clock In/Out - Compliance Management - Customizable Reports - Electronic Signature - Employee Management - Employee Portal - Employee Scheduling - Employee Time Tracking - Generative AI - Geofencing - HR Management - Labor Cost Reporting - Labor Forecasting - Lockout Periods - Mobile Access - Overtime Calculation - Payroll Management - Payroll Reporting - Project Time Tracking - Punch card - Real-Time Reporting - Reminders - Third-Party Integrations - Timesheet Management - Vacation/Leave Tracking [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) ### Recognition No recognitions have been awarded to Connecteam No recognitions have been awarded to Paychex Flex ### Deployment & support Connecteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Connecteam - By Connecteam - Located in United States - Founded in 2015 Paychex Flex - By Paychex - Located in United States - Founded in 1971 ## Popular Comparisons 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