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Paychex Flex vs GoodHire: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 14,371 reviews from Recruiting users.
% Fit
Missing features
Not enough reviews
Feature ratings
Job Posting
4.0
Applicant Tracking
3.8
Candidate Management
4.0
Application Management
NA
Resume Search
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Job Posting
NA
Applicant Tracking
NA
Candidate Management
5.0
Application Management
NA
Resume Search
NA
User satisfaction
4.2
User reviews1,701
Ease of use
4.2
Functionality
4.1
Value for money
4.0
Customer support
3.9
4.8
User reviews116
Ease of use
4.8
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
--
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change.

Offering a full suite of employment screening services and customizable packages, GoodHire is easily configurable to fit seamlessly with how you want to work.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
MARIE G
Accountant
5.0

Marie: My name is Marie and I'm a sales tax manager for a company, a retail company that has around 50 employees and I give Paychex Flex five stars. They're awesome. So previously we were using ADP TotalSource, and their reporting features were pretty terrible. You actually couldn't go back in and recreate reports. So if I needed a report, I had to make sure that I got it within a specific time period, and I could not go back. With Paychex Flex, you can go out any time, anytime during the year, reprint any reports, W-2's, payroll detail, payroll summary. So that's why we changed. So we started using Paychex Flex because I had previously used it in other jobs for about 20 years, and they had always been super consistent, the best customer service that I'd ever experienced. Anything you needed, they would get it done immediately. They were very responsive. And so that was one of the main reasons. And again, with ADP, customer service was just not there. So that was probably the main reason that we switched over. Yeah. So moving over to Paychex Flex was very easy. We had a team of people in different departments that helped us move all the data over, and we have a payroll person, an HR person, training people, just someone in every department to help us out. So when we have questions, we know who to contact. And they have been very, very helpful. But it was a very easy transition, no issues at all. For anyone that would be thinking about moving to Paychex Flex, I would say do not hesitate, especially if you're with another payroll company that is not meeting your needs. Paychex Flex is very flexible. They have HR, they have payroll, they have timesheets, just so many different options, 401(k) options, and everything is very user-friendly. You just go right in and if you do happen to have any issues, you always have your point of contact. You have a main person and then an umbrella underneath them of people that can help you out. So I love it. I love it. And they have a lot of different resources as well. So I would say don't hesitate and move Paychex Flex.

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Stephanie B
Founder
4.0

Stephanie B.: Hi, I'm Stephanie. I'm an owner in the hospitality industry and I give GoodHire of four out of five stars. So I was unsure about GoodHire initially, but after speaking with the rep and they walked me through how the software would benefit my company, I decided to go ahead and use their platform. I chose GoodHire for two reasons. First, it's convenient for both me and the independent contractors that I hire. We simply send the information to GoodHire and GoodHire reaches out to the independent contractors and there's usually a one day turnaround time for the product that we need and also it's volume pricing. I was able to talk with the rep and negotiate a lower price per product, based on a forecast that amount of independent contractors that I thought I would have. It was very easy to onboard and integrate GoodHire into my company because all I have to do is provide them with the information about the independent contractor and GoodHire does the rest of the work. If you're considering GoodHire, I would recommend that you talk with your rep about the billing and pricing specifically. The rep I spoke with was great, but she left out a crucial piece of information. She did not explain the billing to me at all and here are the two pay structures. So, you can either allow GoodHire to invoice you monthly for whatever products you have used, or you can pay them $300 or some other fee, and GoodHire will then charge for the products that are used by your clients or customers.

How Capterra sources reviews
View all video reviews
User interface
119841 video thumbnail}
1 Video
154690 video thumbnail}
1 Video
119841
2 screenshots
154690
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Paychex Flex

Top Features
15/44
  • Activity Dashboard
  • API
  • Application Management
  • Billing & Invoicing
  • Boolean Search
  • Collaboration Tools
  • Communication Management
  • CRM
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Email Management
  • Email Marketing
  • GDPR Compliance
  • Job Board
  • Job Requisition
  • Process/Workflow Automation
  • Recruiting Firms
  • Reference Checking
  • Referral Management
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Searchable Database
  • Social Media Integration
  • Social Recruiting
  • Talent Pool
  • Task Management
  • Third-Party Integrations
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Background Screening
  • Calendar Management
  • Candidate Management
  • Compliance Management
  • Internal HR
  • Interview Management
  • Job Posting
  • Mobile Access
  • Onboarding
  • Reminders
  • Reporting/Analytics
  • Self Service Portal
See All features
Hide Recruiting Software Features -

GoodHire

5/44
Show Recruiting Software Features +
Paychex Flex
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoodHire
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Paychex Flex
  • By Paychex
  • Located in United States
  • Founded in 1971
GoodHire
  • By GoodHire
  • Located in United States
  • Founded in 2013
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