# Compare Paychex Flex vs Rise 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paychex Flex and Rise based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-163570/Paychex-Flex-vs-Rise --- # Paychex Flex vs Rise Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Paychex FlexRise2/4 selected [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/) [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,798 reviews](#user-reviews) Positive 1,421 Neutral 234 Negative 143 [## Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [134 reviews](#user-reviews) Positive 105 Neutral 19 Negative 10 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.5 Tax Calculation 4.1 64%Fit Missing features Not enough reviews Feature ratings Payroll Management 4.3 Direct Deposit 5.0 Tax Compliance 4.9 W-2 Preparation NA Tax Calculation \-- User satisfaction User satisfaction 4.2 User reviews[1,798](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 User satisfaction 4.1 User reviews[134](https://www.capterra.com/p/163570/Rise/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. Best for Rise is designed for companies with 20 to 250 employees in Canada. ## User reviews Pros & cons Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to communicate with..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Mai M. Managing Director > "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional workforce..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have paycheck..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much vacation..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) VR Verified Reviewer Director > "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) VR Verified Reviewer Director > "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce manual work and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Finance and Accounting > "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) VR Verified Reviewer Director > "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is not one..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) VR Verified Reviewer Director > "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) VR Verified Reviewer Director > "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce manual effort." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to log in again..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) VR Verified Reviewer Director > "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization. Once you get..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) SH Sheila H. Firm Administrator > "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) Mai M. Managing Director > "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) TW Tracy W. Chief Financial officer > "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) SH Sheila H. Firm Administrator > "Keep sending us new products to sign up for, but their current products do not work." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did everything they..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) William B. Manager > "Set up process was a bit complicated, as well as the process of leaving the service." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect, it strikes..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) PL Peter L. Director of Human Resources > "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) Cynthia R. Clinician > "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) VR Verified Reviewer Payroll clerk > "It also offers good self-service options for employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly manner." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) William B. Manager > "Paychex Flex.is a great option for a small to medium sized company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) Sadie B. Operations Manager > "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct,..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) VR Verified Reviewer Finance and Accounting > "Everything paycheck-related, I can find and edit extremely easily if need be." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has been minimal..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) JO Jim O. Account Executive > "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) SQ Samantha Q. HR Manager > "It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7100736) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) AC Angel C. QC > "Well organized system for employee and employers to connect directly with employee profiles, pay changes, time off and reduce data entry..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7114296) TF Theresa F. Owner > "I've been terrible at meeting the payroll deadline especially on Mondays or after a long weekend and while Rise always ensures my payroll..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005884) CH Carrie H. Executive Assistant > "One of my absolute favourite features is the integration of the HRMS with payroll, time off policies and usage, the active work schedule,..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954) MB Mike B. Manager > "Our previous payroll system was overly complicated and stressful to use due to so many steps to generate a payrun." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665) MB Mike B. Manager > "Comparing Rise to our previous payroll program, Rise is much more user friendly." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665) AG ALLAN G. President > "We originally wasted so many resources manually calculating these inputs (and risked the possibility of manual input mistakes)." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635) JH Jocelyn H. Grants Manager > "It's easy to modify a pay run without having to do a lot of tedious back-and-forth with Rise, and there are many check points through the..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4977162) CH Carrie H. Executive Assistant > "One of my least favourite functions would have to be the onboarding, as it is fairly round-about to get to add a new employee properly." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954) AG ALLAN G. President > "Very easy company to work with- I would recommend highly." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635) KT Kelly T. Controller > "I find it a bit overwhelming when figuring out how to set everything up - and where to go to access certain information, as some is stored..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598) MB Mike B. Manager > "From first contact, to implementation, to going live was relatively easy." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665) ID Ivy D. Admin and HR Manager > "I would say recent glitches have been a struggle, and sometimes, it's not always compatible with our hardware, takes a lot of time to..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6008829) LM Leona M. Director > "Brokering a group plan for a collective of small group plans is BRILLIANT and offers a comprehensive and affordable benefits plan for small..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895) LK Laura K. Manager, HR & Payroll > "It can be time consuming to create a report to get the exact information you're looking for.\*Not all screens have the same functionality -..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4680678) FG Francine G. HR Business Partner, Benefits & Compensation > "We've been using Rise for over 7 years and it's improved greatly over that time, they are constantly evolving but their customer service..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703) AK Azreen K. HR Payroll Coordinator > "It was complex, comprehensive and expensive too." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6524105) ED Eldon D. President > "It is accurate and having all statutory deductions handled directly is a great assurance for compliance" [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4907590) CH Caitlin H. Payroll Administrator > "It is not robust and cannot support a complex payroll" [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6142536) LC Leah C. Payroll Specialist > "I love the payroll input sheet, it makes it so easy to make changes to payroll, and I can easily view changes to an employees pay without..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4597014) KH Katrina H. HR Generalist > "The tech team seems to move a bit slow, and not sure if its due to lack of staff or a high number of service tickets, but it can be a bit..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612) LM Leona M. Director > "As an HR department of one, a one-stop-shop is time saving and has eliminated the need for multiple entry of data across various platforms." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895) GL George L. CFO > "The link between HR and payroll is still clunky - when you log out of payroll, it looks like you are still logged in" [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716306) PG Patrick G. Regional Sales Manager > "At this point I have a lot more to learn to customize my experience as a manager but I am enjoying what I have explored so far." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6035748) KH Katrina H. HR Generalist > "The reporting feature within payroll is very complicated, hard to pull data that we need so" [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612) GW Grace W. Manager, Payroll and administration > "I like that I can export the input sheet to excel, I can work on the excel sheet for any adjustments." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3701898) TL Tina L. HR Admin > "Support is not great can take days to hear back from support and when its regarding payroll time is of the essence." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812) KH Katrina H. HR Generalist > "Also needs some simple fixes, like the calendar having a choose the date instead of scrolling month by month; but overall its a great..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612) GL Gail L. VP Human Resources > "It has been difficult, conflicting direction, changes and poor onboarding process, too many needs cannot be met." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4661448) KT Kelly T. Controller > "Saved SO much time as we were doing everything manually before." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598) KG Kayla G. Registered Massage Therapist > "Dont find the software to be too user friendly." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6239641) MR Mike R. Contorller > "Submitting payroll is simple and can be done in under 10 minutes for my small business." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3709520) LM Leona M. Director > "The ATS is lacking and limited compared to its competitors in terms of functionality." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895) Nick A. Managing Director > "We're just starting to use their recruiting and onboarding system and it's fantastic. If you hate doing things manually, Rise's platform..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3603431) SB Samantha B. Human Resource Manager > "The implementation lacked effective communication and there were times where we felt abandoned." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4625297) JG Jackie G. Manager, People and Culture > "I like the payroll system a lot," [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4881669) RL Rozelle L. Senior Finance Manager > "Nothing that I can think off, to be honest I have not had a chance to fully explore the software outside of the features that I need." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716642) OT Omar T. Group Controller > "Having Rise on our side, gives us that needed confidence to ensure that payroll will be properly processed." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3681590) SS Sonny S. Director of Finance > "Payroll instructions are difficult to use for first time users." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716458) LL Lesli L. Executive Director > "It has reduced our over all workload while also providing improved services to our employees." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4702850) VR Verified Reviewer CEO > "It really felt like deceptive sales tactics to acquire users, get them to invest time and energy into learning how to use their product and..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811) KH Katrina H. HR Generalist > "Employees are more in control of their information, and can make changes/requests very easily." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612) PA Polina A. HR Manager > "The program has a lot of bugs or glitches and you can't fix anything or no workarounds can be found." [See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954) KH Katrina H. HR Generalist > "The KB articles are wonderful resources to use to solve problems/issues without having to send in a ticket." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612) VR Verified Reviewer CEO > "Last month I received a newsletter from them informing me that they are no longer offering free for life and that I will need to pay $30/mo..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811) NK Natasha K. People Operations Manager > "sensitive content hidden\] answers my questions in a timely matter, will always help me and provide suggestions on how I can make things..." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4627826) VR Verified Reviewer Chief Operating Officer > "Which is compounded by the amount of errors that their system makes. " [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013) SM Samantha M. Operations Specialist > "Intuitive and Accessible." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520) TL Tina L. HR Admin > "i was shocked no one would help fix this." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812) FG Francine G. HR Business Partner, Benefits & Compensation > "East of use, cost and Great customer service" [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703) PA Polina A. HR Manager > "I used to be a big supporter of RISE, them being Canadian small business but now I am walking away as I don't think the product or support..." [See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954) SM Samantha M. Operations Specialist > "Great onboarding." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520) VR Verified Reviewer CEO > "Other than the above, their product has quite a few bugs." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811) AH Ashanul H. HR Advisor > "Easy to use." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___5094591) VR Verified Reviewer Chief Operating Officer > "COVID hit, and they let go of all of their staff. " [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013) SM Samantha M. Operations Specialist > "Features well laid out and easy to navigate" [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520) MR Michael R. COO > "Exceptionally poor support." [See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3355590) [View Reviews](https://www.capterra.com/p/163570/Rise/reviews/) ## User interface [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,798) [Rise](https://www.capterra.com/p/163570/Rise/) 4.10 (134) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paychex Flex Top features 36/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) Rise 26/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/163570/Rise/#features) ### Recognition Paychex Flex is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Rise ### Deployment & support Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Rise Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paychex Flex - By Paychex - Located in United States - Founded in 1971 Rise - By Rise - Located in Canada - Founded in 2010 ## Popular Comparisons [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.0 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/163570-205015/Rise-vs-Deel) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.0 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/163570-172127/Rise-vs-Rippling) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,404)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN) [Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,404)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163570-185859/Rise-vs-RUN) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-163570/WebPay-vs-Rise) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-163570/WorkforceNow-vs-Rise) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,798)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,203)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto) [Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.0 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-163570/Patriot-Software-vs-Rise)