---
title: "Compare Paychex vs ADP Comprehensive Services 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Paychex and ADP Comprehensive Services based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/119841-175840/Paychex-Flex-vs-ADP-Comprehensive-Services"
page_type: "comparison"
language: "en"
---

# Paychex vs ADP Comprehensive Services Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaychexADP Comprehensive Services2/4 selected

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

[## Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [1,820 reviews](#user-reviews)

Positive

1,436

Neutral

237

Negative

147

[## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [269 reviews](#user-reviews)

Positive

227

Neutral

29

Negative

13

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Direct Deposit

4.7

Employee Database

4.3

Data Import/Export

3.8

Mobile Access

4.4

Multi-Country

NA

62%Fit

Missing features

Not enough reviews

Feature ratings

Direct Deposit

4.8

Employee Database

4.3

Data Import/Export

4.3

Mobile Access

NA

Multi-Country

\--

User satisfaction

User satisfaction

4.2

User reviews[1,820](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.0

Customer support

3.9

User satisfaction

4.3

User reviews[269](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to large businesses across a broad range of U.S. and European industries, including self-employed individuals and accounting professionals managing client payroll and HR data.

Best for

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

## User reviews

Pros & cons

KP

Kevin P.

Sales

> "The employee self-service portal is a major time-saver; staff can view pay stubs, update personal information, manage direct deposit accounts, and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

JL

Jill L.

HR Manager

> "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150)

Mai M.

Managing Director

> "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

VR

Verified Reviewer

Director

> "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Director

> "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

Collette K.

Practice Manager

> "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074)

VR

Verified Reviewer

Director

> "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Finance and Accounting

> "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

CK

Christina K.

Manager

> "Paychex Flex is a great way for staff to be able to see their hours within a certain pay period and for us as manager to communicate effectively..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7155360)

Nicholas D.

Project Manager

> "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

VR

Verified Reviewer

Owner

> "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

VR

Verified Reviewer

Packaging Designer

> "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452)

VR

Verified Reviewer

Director

> "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

HH

Heather H.

Marketing and Communications Executive

> "The overall user interface lacks modernity and can feel confusing when navigating detailed payroll reports."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7185804)

VR

Verified Reviewer

Owner

> "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

CS

Charlene S.

Office Manager Bookkeeper

> "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479)

Nicholas D.

Project Manager

> "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

KP

Kevin P.

Sales

> "The initial setup and onboarding process is more involved than expected and often requires hand-holding from a Paychex rep."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

DW

Dalton W.

Salesman

> "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586)

SH

Sheila H.

Firm Administrator

> "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

Deborah T.

Controller

> "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403)

Sushant G.

CFO

> "The interface also feels outdated at times, which makes the overall experience more frustrating than it needs to be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director

> "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

TW

Tracy W.

Chief Financial officer

> "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141)

VR

Verified Reviewer

Director

> "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Human Resource Manager

> "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

MA

Mihaela A.

Sales Manager

> "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796)

SH

Sheila H.

Firm Administrator

> "Keep sending us new products to sign up for, but their current products do not work."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

KP

Kevin P.

Sales

> "Reporting is robust, with a wide library of pre-built reports plus the ability to customize."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

William B.

Manager

> "Set up process was a bit complicated, as well as the process of leaving the service."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

Mai M.

Managing Director

> "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

MA

Mattias A.

Field Strategist

> "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267)

VR

Verified Reviewer

CFO

> "Time and interface is much easier to use, if you use time and attendance in same software, payroll can be done in few minutes, reports are great,"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7184956)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

AB

Aaron B.

Human Resources Manager

> "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

AB

Aaron B.

Human Resources Manager

> "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227)

KP

Kevin P.

Sales

> "For a growing business that values having a full-service provider with deep payroll and compliance expertise, it's a solid choice."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

CW

Colby W.

Manager

> "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053)

KF

Kimberly F.

Financial Program Assistant

> "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016)

VR

Verified Reviewer

Operational Manager

> "During use, the system seems a little message heavy, disrupting focus on necessary work flow."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418)

Zameeya J.

Doctor

> "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

KP

Kevin P.

Sales

> "Having a dedicated payroll specialist assigned to the account is a nice touch you don't get with every provider."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

DO

Diana O.

Accounting

> "sometimes hard to download or reinstate the login information. When email sent credentials not received"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606)

KG

Kylee G.

Director of Youth and Intern Ministries

> "It has several self-service tools for employees, automatic payroll tax compliance, and several other features."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112)

JB

Jillian B.

Vice President of Human Resources

> "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336)

MM

Meghana M.

Adminstrator

> "The system is easy to refer back to and has made it simple to track and manage employee time off and PTO."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

MM

Myron M.

Fitness Coordinator

> "This can cause my clock in and meal times to be incorrect."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

EH

Elizabeth H.

Receptionist

> "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481)

DJ

Derek J.

Owner

> "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

MM

Myron M.

Fitness Coordinator

> "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436)

MM

Meghana M.

Adminstrator

> "Everytime I have issue , I have to call and explain the representative from begining"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

PL

Peter L.

Director of Human Resources

> "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121)

DJ

Derek J.

Owner

> "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

Cynthia R.

Clinician

> "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646)

CC

Constance C.

President

> "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

FA

Felicia A.

HR Generalist

> "I like the ability to streamline time and attendance with onboarding and employee information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663)

Sadie B.

Operations Manager

> "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418)

FG

Francesco G.

Full time instuctor

> "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926)

ES

Erik S.

CEO

> "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070)

Alexander G.

Kennel Technician

> "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113)

CS

Cameron S.

President

> "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881)

VR

Verified Reviewer

Payroll clerk

> "It also offers good self-service options for employees."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724)

KY

Kristal Y.

Assistant Manager and Bookkeeper

> "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421)

VR

Verified Reviewer

Test Technician

> "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833)

Nathalie S.

Account Manager

> "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786)

William B.

Manager

> "Paychex Flex.is a great option for a small to medium sized company."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

CC

Constance C.

President

> "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

MJW

Mary Jane W.

Office Assistant

> "One of the standout features is the ability to view and manage payroll on the go."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717)

CR

Ciara R.

HR

> "I don’t like the issues when submitting payroll and the lack of communication when there are errors."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781)

TS

Tiffany S.

Director

> "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

CS

Christian S.

Insurance Agent

> "Signing documents on the phone is not compatible on my Samsung Galaxy."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947)

VR

Verified Reviewer

Finance and Accounting

> "Everything paycheck-related, I can find and edit extremely easily if need be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

AB

Ann B.

Manager

> "It costs more for training and benefit administration, and for time tracking."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6624479)

DJ

Derek J.

Owner

> "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754)

DS

Dylan S.

Secretary-Treasurer

> "It can be a bit clunky to process paychecks for people who are paid in different ways."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6672241)

JO

Jim O.

Account Executive

> "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186)

AK

Amanda K.

Human Resources Director

> "The user interface is not customizable."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038)

JH

Jamie H.

Owner

> "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671)

CC

Cheryl C.

Payroll Coordinator

> "The only drawback was that the employees had occasional glitches with logging in."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6537746)

MM

Matthew M.

Consultant

> "The layout is nice and nothing is complicated."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7085682)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director of Admin and HR

> "the layout is all clean cut, including the user interface"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6872596)

AK

Amanda K.

Human Resources Director

> "The user interface is not customizable."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038)

SM

Sydney M.

Personnel Coordinator

> "Easy to use, clear presentation of information and updated interface."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6541179)

BB

BUD B.

Owner

> "On the desk top version, it's very cumbersome to get around and do things."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6682796)

FS

Faith S.

Customer Service Specialists

> "It provides a great overview of my work and helps in creating a wonderful work environment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___5093691)

Handel H.

Videographer

> "Also, the user interface was over simplified to the point where it lacked some critical data."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4357157)

AB

Ashlee B.

Operations Manager

> "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

SO

Sonia O.

safety

> "It makes it difficult when I am in a hurry."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6871459)

CJ

Caleb J.

Internal Audit Associate

> "I think it integrates well for many companies, and is super simple to use compared to other systems"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6550010)

VR

Verified Reviewer

HR Assistant

> "Decent if this is what you can afford, but not the easiest to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6677671)

LK

Lisa K.

Office Manager

> "For the most part well integrated and easy to use. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083454)

TS

Tiffany S.

Director

> "It's not easy to use when adding a new hire."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

JN

James N.

Company Director

> "Additionally, the integration with our accounting software has been seamless."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4590798)

JC

John C.

owner

> "if locked out it is not the easiest to get back into"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083270)

SL

Sam L.

Office Manager

> "It's also extremely user-friendly which is very important to myself and my team."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7139028)

Sadie B.

Operations Manager

> "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418)

KD

Kevin D.

Regulatory Coordinator

> "Paychex was very simple and easy to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7042321)

VR

Verified Reviewer

Human Resource Manager

> "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

MC

Matt C.

GM

> "This product is simple and easy to understand."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009960)

AB

Ashlee B.

Operations Manager

> "The hidden fees, the lack of customer support."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

BO

Bryanna O.

Office Manager

> "What I like most about Paychex Flex is how easy it is to use!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026190)

CC

Constance C.

President

> "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

[View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

TH

Tracy H.

HR Manager

> "While there are areas of the platform that could be improved, having a single system to manage core HR and payroll functions has reduced..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

TH

Tracy H.

HR Manager

> "There is no effective way to track employee interactions or maintain a comprehensive employee relations history within the system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

TH

Tracy H.

HR Manager

> "ADP Comprehensive Services has helped us centralize payroll, employee records, benefits administration, and timekeeping into a single system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

TH

Tracy H.

HR Manager

> "The learning management options are limited and feel outdated compared to other platforms, and the chat support has not been particularly helpful in..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

Mallory W.

Human Resources Manager

> "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541)

LW

Laura W.

People Coordinator

> "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

RK

Ron K.

HCM Consultant

> "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

TA

Thomas A.

CHRO

> "Some of the custom reports are difficult to set up. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901)

RK

Ron K.

HCM Consultant

> "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

AR

Amelia R.

HR Director

> "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470)

TH

Tracy H.

HR Manager

> "The biggest benefit has been payroll processing—it's accurate, reliable, and gives us confidence that employees are paid correctly and on time."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761)

ES

Erin S.

HR Generalist

> "Performance area is least favorite- doesn't offer the level of customization I would prefer"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

DG

Denise G.

HR and Payroll Manager

> "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860)

VR

Verified Reviewer

People Operations Generalist

> "Unfortunately, the issue with contacting them is a huge issue."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558)

LW

Laura W.

People Coordinator

> "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

CP

Cherie P.

Director of People Ops

> "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068)

MH

Mary H.

HR Manager

> "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

ES

Erin S.

HR Generalist

> "Sometimes hard to get responsiveness on service tickets-"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

MF

Meaghan F.

Payroll Manager

> "I like that you get a dedicated service rep who walks with you through all payroll, benefits and other issues."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7187208)

KW

Kristie W.

Payroll Manager

> "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

RK

Ron K.

HCM Consultant

> "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

NQ

Nadia Q.

Admin and Finance manager

> "The agent are not good response, there its not personal service, multiple contacts"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

RK

Ron K.

HCM Consultant

> "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

JD

Julie D.

Payroll Specialist

> "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

NQ

Nadia Q.

Admin and Finance manager

> "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

BB

Britta B.

Director of Finance

> "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

EW

Emily W.

HR Generalist

> "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

LB

Lisa B.

Payroll Manager

> "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

BM

Bridget M.

Benefits Manager

> "All of the core services are bundled together and this makes it more value for the money."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

IM

Ilona M.

Managing Director

> "Organization of reports is a bit confusing."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879)

RH

Rebekah H.

Compensation and Benefits Manager

> "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242)

VR

Verified Reviewer

HR Generalist

> "Custom Reporting is difficult and you must create a ticket in order to receive customer service"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566)

MH

Mary H.

HR Manager

> "Expert support, streamlined payroll, employee self-service, benefits administration."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

CE

Courtney E.

Director

> "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848)

RT

Randy T.

CFO

> "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

JR

Josette R.

Sr. Payroll Specialist

> "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934)

JB

Jacqueline B.

Payroll Technician

> "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653)

CC

Cory C.

Sr Director of HR and Professional Development

> "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401)

DM

Denisse M.

HR Manager

> "File feeds also take way too long to set up and fix if any issues arise."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488)

KC

Kelsey C.

Office Manager

> "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319)

KJ

Katie J.

Human Resources Manager

> "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701)

RK

Ron K.

HCM Consultant

> "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

EW

Emily W.

HR Generalist

> "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

KW

Kristie W.

Payroll Manager

> "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

BJH

Bobbi Jo H.

Director of People and Culture

> "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491)

BB

Britta B.

Director of Finance

> "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

EC

Erika C.

CFO

> "Scheduling module is not up to my expectations, does not have the functionalities we need"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

PH

Patricia H.

HR Manager

> "sometime the accents are a little difficult to understand, and wait time on the calls are long."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496)

LW

Laura W.

People Coordinator

> "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

JA

Joseph A.

Operations Accountant

> "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734)

BM

Bridget M.

Benefits Manager

> "The employee management is better as well."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

LB

Lisa B.

Payroll Manager

> "The customer service in the aspect of not being able to reach your team directly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

NQ

Nadia Q.

Admin and Finance manager

> "I like the friendly platoform but need more tutorials videos for users"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

WK

William K.

Senior Payroll Manager

> "Too many silos, especially when dealing with tax issues"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824)

CC

Cheena C.

Director, Compensation and Benefits

> "Having a dedicated team makes a difference to me versus calling an 800 number."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301)

PN

Phuong N.

Payroll Manager

> "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936)

SC

Susan C.

Chief People Officer

> "You clearly focus on the quality of your hire, to ensure that our support is top notch."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748688)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

KT

Kelly T.

HR Generalist

> "Having a dedicated team that I can rely on and knowing their names adds a personal touch to the experience. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749463)

HC

Haydee C.

HR Shared Service Center

> "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821)

IM

Ilona M.

Managing Director

> "I have been fortunate to always have very helpful representatives assigned to my account so answers to questions are usually quick and accurate."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879)

SL

Shoua L.

HR Assistant

> "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347)

MK

Marshall K.

Controller and HR Director

> "The platform has been great and I love that it puts more on the employees to take on, such as updating addresses, emails, and direct deposit..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6058109)

ST

Shannon T.

Sr. HR Generalist

> "That fact that it is not very customizable to some of our needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011)

MC

Michelle C.

Human Resource Manager

> "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

LH

Lauren H.

Membership coordinator

> "A lot of bug problems and refreshing needed to use the app"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135)

KG

Kayla G.

Payroll and HR Admin

> "New features are always being added."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7010622)

MW

Meredith W.

Director, Human Resources

> "In many instances, I feel that the staff on my account are soldiers not partners."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

YM

Yaumara M.

HR Specialist

> "Since starting my role as an HR and Payroll Specialist, ADP Comprehensive Services has become an essential part of my day-to-day work."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062681)

EW

Emily W.

HR Generalist

> "I would not have been able to stay with the company I am currently at had they not made this switch."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

AR

Amelia R.

HR Director

> "I am able to get most everything done under one platform."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470)

SB

Stacey B.

Payroll and Benefit Managers

> "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574)

Claudia M.

Estimator

> "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

KS

Katie S.

Director of Human Resources and Administration

> "I least liked the implementation team as they were very unreliable before they turned it over to our support staff."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085523)

RP

Roberta P.

Sr. Payroll Specialist

> "I have been a payroll ADP user for 40+ years so have seen much growth and change. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6510089)

AB

Amy B.

HR Manager

> "Hard to reach customer support when needed"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096)

MS

Marie S.

Director of Operations

> "working with ADP Comprehensive Services is the easiest part of my job!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748646)

MW

Mellany W.

HR Generalist

> "Not impressed with the cost it should work a lot more smoothly."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087266)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

LW

Laura W.

People Coordinator

> "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

FW

Frank W.

Recruiting manager

> "user friendly interface is helpful for users to navigate."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085213)

ES

Erin S.

HR Generalist

> "Performance area is least favorite- doesn't offer the level of customization I would prefer"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

SH

Shannon H.

Team lead

> "Easy navigation of the app and I get notifications about my paystub"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___3804004)

JD

Julie D.

Payroll Specialist

> "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

CR

Crystal R.

HR assistant

> "easy accessibility and my company can easily use"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4746452)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

NQ

Nadia Q.

Admin and Finance manager

> "I like the friendly platoform but need more tutorials videos for users"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

EB

Eric B.

Accountant

> "ADP is not quite as user friendly as some other similar products."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038)

MS

Marie S.

Director of Operations

> "working with ADP Comprehensive Services is the easiest part of my job!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748646)

ES

Erin S.

HR Generalist

> "Sometimes hard to get responsiveness on service tickets-"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

EC

Elizabeth C.

HR Director

> "I find it very simple to navigate."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748628)

LB

Lisa B.

Payroll Manager

> "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

NQ

Nadia Q.

Admin and Finance manager

> "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

VR

Verified Reviewer

HR Generalist

> "Custom Reporting is difficult and you must create a ticket in order to receive customer service"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566)

EW

Emily W.

HR Generalist

> "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

CE

Courtney E.

Director

> "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848)

[View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

## User interface

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

4.16 (1,820)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

4.29 (269)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paychex

Top features

28/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features)

ADP Comprehensive Services

22/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features)

### Recognition

Paychex is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to ADP Comprehensive Services

### Deployment & support

Paychex

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Comprehensive Services

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Not provided by Vendor

ADP Comprehensive Services

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.1

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.2

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.1

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-119841/Patriot-Software-vs-Paychex-Flex)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (269)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-175840/Paycom-vs-ADP-Comprehensive-Services)