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Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change.
Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options.
Overall I am very happy with my experience with Paychex Flex this far. The ease of use is amazing, making the tradition from our old software easy.
It’s hard to pick what was the worst. I would say the customer service was certainly the worst.
Very robust payroll tool that is reliable for our business. Integrates with Benetrac to help us manage our employee benefits as well.
Also, the fact that Paychex does not integrate with 3rd party aggregators such as Quicken is terrible. I have to manually enter my 401k transactions and it is a painful process.
Used it for my payroll and HR matters and it is really perfected to greatness. Paychex Flex is the best and that why I would recommend it to anyone who yearning for greater success.
There is not a way to track and pay independent contractors on the exact version I use. Less obvious but frustrating is the required date format.
Like most the ease of deployment, excellent customer service, mature product cycle and stable version upgrades.
My only complaint with Paychex Flex is that the retirement component is still transitioning over from Classic and it is taking a long time.
Another thing I like about it is its security measures. The platform uses advanced technology to ensure that all transactions are secure and encrypted, which gives me peace of mind as a user.
There is no direct support system. I am not able to report for fraud transaction.
It has been an amazing experience with Razorpay payment gateway. Works better than expected and much more in their solution than other payment gateways and works the best for business.
Think twice a company with bad customer service is always a problem to deal with.
It provides various payment method from which user can choose best one which is very helpful. It user interface is very great and understandable.
Over a period of time, my experience has become worse. The support is very very slow and unsatisfactory.
API documentation are very comprehensive and response time is great. Their due diligence and approval process is fast.
Customer service is worst. Just automated bots replying to your queries and opening up issues closing them on their convenience just to send automated replies.
Marie: My name is Marie and I'm a sales tax manager for a company, a retail company that has around 50 employees and I give Paychex Flex five stars. They're awesome. So previously we were using ADP TotalSource, and their reporting features were pretty terrible. You actually couldn't go back in and recreate reports. So if I needed a report, I had to make sure that I got it within a specific time period, and I could not go back. With Paychex Flex, you can go out any time, anytime during the year, reprint any reports, W-2's, payroll detail, payroll summary. So that's why we changed. So we started using Paychex Flex because I had previously used it in other jobs for about 20 years, and they had always been super consistent, the best customer service that I'd ever experienced. Anything you needed, they would get it done immediately. They were very responsive. And so that was one of the main reasons. And again, with ADP, customer service was just not there. So that was probably the main reason that we switched over. Yeah. So moving over to Paychex Flex was very easy. We had a team of people in different departments that helped us move all the data over, and we have a payroll person, an HR person, training people, just someone in every department to help us out. So when we have questions, we know who to contact. And they have been very, very helpful. But it was a very easy transition, no issues at all. For anyone that would be thinking about moving to Paychex Flex, I would say do not hesitate, especially if you're with another payroll company that is not meeting your needs. Paychex Flex is very flexible. They have HR, they have payroll, they have timesheets, just so many different options, 401(k) options, and everything is very user-friendly. You just go right in and if you do happen to have any issues, you always have your point of contact. You have a main person and then an umbrella underneath them of people that can help you out. So I love it. I love it. And they have a lot of different resources as well. So I would say don't hesitate and move Paychex Flex.
Prioritize real-user-identified key features according to your needs to find your best fit.
Paychex Flex
Razorpay
Top FeaturesRazorpay
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