# Compare Paychex Flex vs RUN Powered by ADP 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paychex Flex and RUN Powered by ADP based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN --- # Paychex Flex vs RUN Powered by ADP Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Paychex FlexRUN Powered by ADP2/4 selected [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,805 reviews](#user-reviews) Positive 1,426 Neutral 236 Negative 143 [## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [1,456 reviews](#user-reviews) Positive 1,329 Neutral 77 Negative 50 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 35,679 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.5 Payroll Reporting 4.3 86%Fit High performer Feature ratings Payroll Management 4.7 Direct Deposit 4.9 Tax Compliance 4.7 W-2 Preparation 4.8 Payroll Reporting 4.7 User satisfaction User satisfaction 4.2 User reviews[1,805](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 User satisfaction 4.6 User reviews[1,456](https://www.capterra.com/p/185859/RUN/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.3 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. Best for As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward. ## User reviews Pros & cons KP Kevin P. Sales > "The employee self-service portal is a major time-saver; staff can view pay stubs, update personal information, manage direct deposit accounts, and access tax documents..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to communicate with..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have paycheck..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) Mai M. Managing Director > "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional workforce..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) VR Verified Reviewer Director - Client Services and Project Management > "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) DT Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) VR Verified Reviewer Director - Client Services and Project Management > "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce manual work and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Finance and Accounting > "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) VR Verified Reviewer Director - Client Services and Project Management > "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is not one of..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) CK Christina K. Manager > "Paychex Flex is a great way for staff to be able to see their hours within a certain pay period and for us as manager to communicate effectively with them." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7155360) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) VR Verified Reviewer Owner > "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information all in one platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) VR Verified Reviewer Director - Client Services and Project Management > "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to log in again..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) VR Verified Reviewer Owner > "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation and support..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) KP Kevin P. Sales > "The initial setup and onboarding process is more involved than expected and often requires hand-holding from a Paychex rep." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much vacation..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) SH Sheila H. Firm Administrator > "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) VR Verified Reviewer Director - Client Services and Project Management > "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce manual effort." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) SG Sushant G. CFO > "The interface also feels outdated at times, which makes the overall experience more frustrating than it needs to be." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543) VR Verified Reviewer Director - Client Services and Project Management > "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization. Once you get..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) TW Tracy W. Chief Financial officer > "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) KP Kevin P. Sales > "Reporting is robust, with a wide library of pre-built reports plus the ability to customize." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999) SH Sheila H. Firm Administrator > "Keep sending us new products to sign up for, but their current products do not work." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) William B. Manager > "Set up process was a bit complicated, as well as the process of leaving the service." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) Mai M. Managing Director > "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) SG Sushant G. CFO > "The biggest issue for me is the UX and overall design of the platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) KP Kevin P. Sales > "For a growing business that values having a full-service provider with deep payroll and compliance expertise, it's a solid choice." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) KP Kevin P. Sales > "Having a dedicated payroll specialist assigned to the account is a nice touch you don't get with every provider." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with reporting..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect, it strikes a..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) MM Meghana M. Adminstrator > "The system is easy to refer back to and has made it simple to track and manage employee time off and PTO." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) MM Meghana M. Adminstrator > "Everytime I have issue , I have to call and explain the representative from begining" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) PL Peter L. Director of Human Resources > "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) Cynthia R. Clinician > "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646) Sadie B. Operations Manager > "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct, then..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) VR Verified Reviewer Payroll clerk > "It also offers good self-service options for employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but unfortunately..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly manner." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did everything they..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) CR Ciara R. HR > "I don’t like the issues when submitting payroll and the lack of communication when there are errors." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781) William B. Manager > "Paychex Flex.is a great option for a small to medium sized company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) JM James M. Client Partner Director > "At times while the interface is simple a seemingly easy to navigate, I do find some things hard to locate and confusing. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) CS Christian S. Insurance Agent > "Signing documents on the phone is not compatible on my Samsung Galaxy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947) VR Verified Reviewer Finance and Accounting > "Everything paycheck-related, I can find and edit extremely easily if need be." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) AB Ann B. Manager > "It costs more for training and benefit administration, and for time tracking." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6624479) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) KO Kelvin O. Chief Operating Officer > "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the interface could..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468) DT Deborah T. Controller > "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and working in..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709) MM Maria M. Human Resources Manager > "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations seeking a trusted..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891) Derek Z. Owner > "For a platform backed by an HR giant, its built-in reporting features can feel surprisingly restrictive. While it handles basic payroll summaries perfectly fine, users frequently..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7179422) FO Fernanda O. Executive Director > "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409) JM Jeannine M. Accountant and Human Resources > "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646) MH Michelle H. Office Manager > "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094) RS Ronnii S. Managing Principal > "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573) RP Ronnie P. office manager > "The platform is very user-friendly, allowing you to quickly process payroll, manage employee information, and handle tax filings with confidence." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) LB Laura B. Corporate Director of People Operations > "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977) FO Fernanda O. Executive Director > "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409) BT Brianna T. Consultant > "It is a clunky system--the payroll side doesn't communicate with the time management side, making it difficult to perform multiple functions from one interface." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178932) PS Pratik S. Director - Client Services and Project Management > "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089) BC Bradley C. fCFO > "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111) DR Danielle R. Owner > "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159) CH Chad H. Owner > "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was download the..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289) QB Quinton B. Owner > "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122) SC Syerra C. Safety Manager > "One downside of RUN Powered by ADP is that some features can feel limited unless you upgrade to higher-tier plans, and certain add-ons increase the overall cost quickly." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247) ER Emily R. Manager > "The ability to have my weekly payroll summary reports automatically download has also streamlined our bookkeeping process as well!" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093292) Alex D. Manager > "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696) OR Omar R. Business Owner > "It provides plenty of features that meet all of our small business needs and it the ability to scale up as the business grows." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107813) JL Julie L. office Manager > "I can't customize meal break times, which causes daily alerts that are unneeded." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670) QC QUAN C. Director > "Payroll processing is efficient, taxes are handled accurately, and the automated features have simplified many tasks that previously required manual work." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281) NH Nicole H. VIce President > "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955) MT Michelle T. HR Manager > "It makes life easy for me by automatically calculating taxes, ensuring tax compliance, easy access to reports, and the readily available access for employee's portal online." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001675) RP Ronnie P. office manager > "At times, navigating between different sections of the platform can also feel slightly clunky, especially when trying to quickly find specific payroll or employee details." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) JH Johambert H. PRESIDENT > "It provides reliable payroll processing, good record management, and a user-friendly interface once everything is configured." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) JC Jacqueline C. Organization Manager > "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577) JS Jared S. Owner VP > "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810) JM Jenny M. Business Manager > "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks deliver the next..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042) Maxwell P. General Manager > "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human errors...." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279) DR Debra R. Controller - Human Resources > "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491) RC Rebecca C. HR Consultant > "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180) AS Alex S. COO > "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610) RP Ronnie P. office manager > "It saves time by keeping everything organized in one place, and the reporting tools make it easy to track important details for a growing business." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107974) JS Jasmine S. Office Manager > "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not update to the..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360) HV Hali V. Director of Client Services > "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight learning curve at..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240) JH Johambert H. PRESIDENT > "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) BR Brandon R. Owner > "The app has made updating my timecards incredibly convenient, and I really appreciate how seamlessly it handles all of my tax payments for the State of Missouri" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7145401) DR Debra R. Controller - Human Resources > "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491) RS Ronnii S. Managing Principal > "My ADP representative, \[sensitive content hidden\], personally walked me through my first two payroll runs, ensuring accuracy and building my confidence with the system." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573) KH Kathleen H. Attorney > "I can’t get and record the payroll processing invoice at the same time as I process payroll." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7154284) DF David F. Manager > "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948) DM David M. Owner > "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447) RM Renee M. Operations Manager > "The products and support save you time and ensure payroll, workers comp, benefits deductions, PTO, PLAWA, ERISA are done correctly." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7002142) AB Alexis B. Human Resources and Payroll > "ADP seems to be making upgrades with this, but it doesn't look like I can go back and have my other employees complete the online paperwork like my new hires now can. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087160) HJ Hailey J. Office Manager > "Managing employees' hours and time off is much simpler, all we have to do is type in the hours and it automatically calculates pay." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7169829) BM Brittany M. Executive Director > "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is," [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110818) AM Ajay M. CEO > "The reporting tools are clear and helpful for tracking financials, and the compliance support provides peace of mind." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7138088) JR Jen R. VP Finance Operations > "PTO not calculated correctly when you terminate an employee - based on date of payroll vs. term date." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086162) Alex D. Manager > "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696) SA Sadie A. Administrator > "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883) DR Debra R. Controller - Human Resources > "Using this chat feature, I was able to complete my second payroll with ADP without any assistance or guidance from the Implementation Team." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491) MM Marc M. Director Owner > "The UI for onboarding new staff does not have enough customization to personalize it." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400) JH Johambert H. PRESIDENT > "The interface is clean and intuitive, which makes running payroll, reviewing employee information, and generating reports fairly straightforward." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739) RV Richard V. Attorney > "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717) EH Erika H. Vice President > "I absolutely LOVE Run Powered by ADP - it does everything I need it to do - from payroll to timekeeping to HR assistance and searching for employees! " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132975) MJ Monte J. Co Owner > "integration with accounting software was little confusing when som options listed were not in my chart of accouns" [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551) JS Jared S. Owner VP > "ADP offers a solid return on investment. While it may not be the cheapest option on the market, the breadth of features—payroll, HR tools, compliance support—makes it worth the cost..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810) SP Samantha P. Accounting Department > "Existing employment laws already cover unfair treatment, so adding hairstyle‑specific rules could seem unnecessary or overly complicated." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086172) AF Andrea F. CFO > "I use a couple of different ADP payroll products for different businesses and Run is by far the best, most east to use for a small business like mine. And you cannot beat the value..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111557) AS April S. HR > "The 1099 took forever to send out I had to email them and print them at home and hand it to the contractors to be compliant." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095085) DC Deidra C. HR Administrator > "One of the best features in RUN is CareerPlug, it's helped the implementation process for new employees run so smoothly. Plus, given us very qualified applicants." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7076225) KM Kerrie M. Owner > "I made an error: I collect hours the same week I process payroll, so my dates are a bit off." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087550) SG Sushant G. CFO > "It simplifies payroll, compliance, and employee management, saving time and reducing administrative burden." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564) KM Kevin M. CEO > "verifying funds at the end of the day and threatening not to do payroll if we don't verify is kind of bs. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7098577) MB Margie B. owner > "I appreciate the automated tax calculations and filings, which help ensure compliance and reduce the risk of errors." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097565) EH Eddie H. Program Director > "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378) DH Devan H. ceo > "On top of that, having everything in one place (payroll, HR tools, and employee management) makes it really convenient to stay organized and efficient." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508) KL Kyle L. COO > "The wait time on your phone to get ahold of someone who can help is over an hour, and the reason to make me waste that time is pointless." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093542) LR LISA R. Office manager > "ADP makes running payroll, adding new employees, terminating employees, 401K, all easier for me. " [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097959) MS Mayson S. Manager > "Well the only issue that I have had with RUN is that I can't access all the same features that I can access on the browser." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132622) SW Suzanne W. HR and Business Manager > "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570) KE Kathy E. CEO > "He did not answer my questions in a manor that helped me to set up the payroll, stating "I don't know" for his answers to some of my questions." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091535) TE Therise E. Founder > "ADP has extremely knowledgeable support staff willing to provide assistance when needed. When exploring payroll providers, I discovered that the ability to speak with a live rep is..." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7000358) CA Callie A. Chief Financial Officer > "RUN is more expensive than my previous provider, and the addition of time keeping to my package added additional cost." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7097146) DR Danielle R. Owner > "Overall, RUN Powered by ADP has been a dependable payroll platform that helps streamline payroll processing and keep employee records organized." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159) JP Jaime P. director owner > "The lack of information about retirement procedures and how complex the tab for reductions is." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980) JH Juana H. HR COORDINATOR > "It streamlines payroll and HR processes, improves efficiency, and provides dependable support when needed." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129968) LM Larissa M. Office Manager > "The system also doesn't show any change history with things like deductions and pay." [See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7092605) [View Reviews](https://www.capterra.com/p/185859/RUN/reviews/) ## User interface [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,805) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) 4.58 (1,456) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paychex Flex Top features 36/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) RUN Powered by ADP 24/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/185859/RUN/#features) ### Recognition Paychex Flex is recognized as a top-rated tool in 5 Capterra Shortlist reports RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RUN Powered by ADP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paychex Flex - By Paychex - Located in United States - Founded in 1971 RUN Powered by ADP - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/185859-205015/RUN-vs-Deel) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-119841/Patriot-Software-vs-Paychex-Flex) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,805)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto) [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)