---
title: "Compare Paychex vs RUN Powered by ADP 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Paychex and RUN Powered by ADP based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN"
page_type: "comparison"
language: "en"
publication_date: "2026-10-19"
---

# Paychex vs RUN Powered by ADP Features and Cost Comparison

Last updated October 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PaychexRUN Powered by ADP2/4 selected

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

[## Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [1,820 reviews](#user-reviews)

Positive

1,436

Neutral

237

Negative

147

[## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [1,587 reviews](#user-reviews)

Positive

1,456

Neutral

80

Negative

51

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,633 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Direct Deposit

4.7

Employee Database

4.3

Data Import/Export

3.8

Mobile Access

4.4

Compliance Management

4.2

75%Fit

Missing features

Feature ratings

Direct Deposit

4.9

Employee Database

4.6

Data Import/Export

NA

Mobile Access

4.8

Compliance Management

4.6

User satisfaction

User satisfaction

4.2

User reviews[1,820](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.0

Customer support

3.9

User satisfaction

4.6

User reviews[1,587](https://www.capterra.com/p/185859/RUN/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to large businesses across a broad range of U.S. and European industries, including self-employed individuals and accounting professionals managing client payroll and HR data.

Best for

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

## User reviews

Pros & cons

KP

Kevin P.

Sales

> "The employee self-service portal is a major time-saver; staff can view pay stubs, update personal information, manage direct deposit accounts, and access..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

AT

Arden T.

CEO

> "In my experience, Paychex accepts little meaningful responsibility for the accuracy or functionality of the platform it sells. When its systems, billing,..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213868)

Marquita V.

SALES MANAGER

> "Additionally, the employee portal is highly intuitive, giving staff instant mobile access to paystubs, tax forms, and time-off tracking."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7194235)

AT

Arden T.

CEO

> "I originally used Paychex because it previously had an exclusive arrangement with the Florida Workers’ Compensation Joint Underwriting Association for..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213868)

CK

Christina K.

Manager

> "Paychex Flex is a great way for staff to be able to see their hours within a certain pay period and for us as manager to communicate effectively with..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7155360)

Marquita V.

SALES MANAGER

> "Additionally, the pricing model feels restrictive, as there are constant "nickel-and-dime" fees for necessary items like special payroll runs or year-end..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7194235)

VR

Verified Reviewer

Owner

> "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information all in..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

BH

Brian H.

Partner

> "Calls and emails went unanswered, escalations were repeatedly sent back to the same representative who was not resolving the issue, and refunds/credits..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7211342)

VR

Verified Reviewer

Owner

> "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation and..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774)

Nicholas D.

Project Manager

> "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

Nicholas D.

Project Manager

> "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298)

HH

Heather H.

Marketing and Communications Executive

> "The overall user interface lacks modernity and can feel confusing when navigating detailed payroll reports."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7185804)

DW

Dalton W.

Salesman

> "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586)

AT

Arden T.

CEO

> "Instead of taking responsibility for the severity of the problem and allowing us to leave, Paychex responded by seeking a termination penalty of..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213868)

VR

Verified Reviewer

Director - Client Services and Project Management

> "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

KV

Kylee V.

Controller

> "The aspect of Paychex Flex that I disliked the most would be the reporting and the customer support that was provided."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7205320)

DT

Deborah T.

Controller

> "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403)

KP

Kevin P.

Sales

> "The initial setup and onboarding process is more involved than expected and often requires hand-holding from a Paychex rep."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

Mai M.

Managing Director

> "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

AsP

Anaïs P.

Content creator and Community Manager

> "When you have to deal with specific payroll requirements, the process can sometimes feel less straightforward than expected."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7207178)

Christine H.

Discovery Clerk

> "I would say that it is the best experience I have had with a product for managing PTO and accessing financial documents like my pay stubs and tax forms."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7207569)

JL

Jill L.

HR Manager

> "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150)

VR

Verified Reviewer

Director - Client Services and Project Management

> "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

Sushant G.

CFO

> "The interface also feels outdated at times, which makes the overall experience more frustrating than it needs to be."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director - Client Services and Project Management

> "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

VR

Verified Reviewer

Director - Client Services and Project Management

> "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

MA

Mihaela A.

Sales Manager

> "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796)

Collette K.

Practice Manager

> "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074)

KP

Kevin P.

Sales

> "Reporting is robust, with a wide library of pre-built reports plus the ability to customize."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

VR

Verified Reviewer

Finance and Accounting

> "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105)

VR

Verified Reviewer

CFO

> "Time and interface is much easier to use, if you use time and attendance in same software, payroll can be done in few minutes, reports are great,"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7184956)

AT

Arden T.

CEO

> "The platform that was sold as a “premier professional” solution immediately created an enormous administrative burden."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213868)

JA

Jenny A.

Director of HR

> "The level of customer service and support we receive from our payroll specialist, back up team, and Business Partner, truly stands out"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213580)

VR

Verified Reviewer

Human Resource Manager

> "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

KP

Kevin P.

Sales

> "For a growing business that values having a full-service provider with deep payroll and compliance expertise, it's a solid choice."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

VR

Verified Reviewer

Packaging Designer

> "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452)

VR

Verified Reviewer

Director - Client Services and Project Management

> "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

AT

Arden T.

CEO

> "I was repeatedly transferred, redirected, or given conflicting answers, while critical issues remained unresolved."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213868)

KF

Kimberly F.

Financial Program Assistant

> "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016)

CS

Charlene S.

Office Manager Bookkeeper

> "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479)

VR

Verified Reviewer

Director - Client Services and Project Management

> "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization...."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171)

MA

Mattias A.

Field Strategist

> "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267)

KP

Kevin P.

Sales

> "Having a dedicated payroll specialist assigned to the account is a nice touch you don't get with every provider."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7163999)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

KG

Kylee G.

Director of Youth and Intern Ministries

> "It has several self-service tools for employees, automatic payroll tax compliance, and several other features."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112)

SH

Sheila H.

Firm Administrator

> "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

MM

Meghana M.

Adminstrator

> "The system is easy to refer back to and has made it simple to track and manage employee time off and PTO."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

DO

Diana O.

Accounting

> "sometimes hard to download or reinstate the login information. When email sent credentials not received"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606)

Mai M.

Managing Director

> "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935)

JB

Jillian B.

Vice President of Human Resources

> "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336)

EH

Elizabeth H.

Receptionist

> "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481)

AT

Arden T.

CEO

> "Failure to remit workers’ compensation payments properly."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213868)

Marquita V.

SALES MANAGER

> "The mobile experience, in particular, needs significant improvement to be truly useful for on-the-go management."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7194235)

MM

Meghana M.

Adminstrator

> "Everytime I have issue , I have to call and explain the representative from begining"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7149306)

FA

Felicia A.

HR Generalist

> "I like the ability to streamline time and attendance with onboarding and employee information."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663)

BH

Brian H.

Partner

> "Customer service and accountability were by far the biggest problems."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7211342)

FG

Francesco G.

Full time instuctor

> "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926)

CC

Constance C.

President

> "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

Alexander G.

Kennel Technician

> "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113)

TW

Tracy W.

Chief Financial officer

> "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141)

JA

Jenny A.

Director of HR

> "Paychex has been a very user friendly platform and has made managing payroll easy efficient process."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7213580)

EL

Esmeralda L.

Behavior Technician

> "I'm unsure if it was my internet connection or the app itself."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7199257)

TS

Tiffany S.

Director

> "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

ES

Erik S.

CEO

> "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070)

Zameeya J.

Doctor

> "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336)

Nathalie S.

Account Manager

> "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786)

JO

Jim O.

Account Executive

> "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186)

SH

Sheila H.

Firm Administrator

> "Keep sending us new products to sign up for, but their current products do not work."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217)

JH

Jamie H.

Owner

> "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671)

CC

Constance C.

President

> "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728)

JM

Jasmine M.

Store Manager

> "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not..."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945)

CR

Ciara R.

HR

> "I don’t like the issues when submitting payroll and the lack of communication when there are errors."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781)

CK

Christina K.

Manager

> "As a manager, Paychex Flex makes my day to day much easier!"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7155360)

William B.

Manager

> "Set up process was a bit complicated, as well as the process of leaving the service."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672)

AB

Ashlee B.

Operations Manager

> "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

AB

Ann B.

Manager

> "It costs more for training and benefit administration, and for time tracking."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6624479)

BH

Brian H.

Partner

> "The payroll platform itself is straightforward and generally works as expected."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7211342)

BH

Brian H.

Partner

> "Paychex nevertheless canceled the account."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7211342)

DL

Diona L.

AVP

> "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910)

DS

Dylan S.

Secretary-Treasurer

> "It can be a bit clunky to process paychecks for people who are paid in different ways."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6672241)

MM

Matthew M.

Consultant

> "The layout is nice and nothing is complicated."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7085682)

Sushant G.

CFO

> "The biggest issue for me is the UX and overall design of the platform."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7156543)

VR

Verified Reviewer

Director of Admin and HR

> "the layout is all clean cut, including the user interface"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6872596)

AK

Amanda K.

Human Resources Director

> "The user interface is not customizable."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038)

KF

Kimberly F.

Financial Program Assistant

> "I like how easy its interface is very straightforward and user friendly."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016)

BB

BUD B.

Owner

> "On the desk top version, it's very cumbersome to get around and do things."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6682796)

RL

Renee L.

Human Resources Coordinator

> "Great interface for end user."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6795536)

Handel H.

Videographer

> "Also, the user interface was over simplified to the point where it lacked some critical data."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4357157)

AB

Ashlee B.

Operations Manager

> "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

SO

Sonia O.

safety

> "It makes it difficult when I am in a hurry."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6871459)

CJ

Caleb J.

Internal Audit Associate

> "I think it integrates well for many companies, and is super simple to use compared to other systems"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6550010)

VR

Verified Reviewer

HR Assistant

> "Decent if this is what you can afford, but not the easiest to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6677671)

LK

Lisa K.

Office Manager

> "For the most part well integrated and easy to use. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083454)

TS

Tiffany S.

Director

> "It's not easy to use when adding a new hire."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622)

JN

James N.

Company Director

> "Additionally, the integration with our accounting software has been seamless."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___4590798)

JC

John C.

owner

> "if locked out it is not the easiest to get back into"

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6083270)

SL

Sam L.

Office Manager

> "It's also extremely user-friendly which is very important to myself and my team."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7139028)

KV

Kylee V.

Controller

> "The aspect of Paychex Flex that I disliked the most would be the reporting and the customer support that was provided."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7205320)

KD

Kevin D.

Regulatory Coordinator

> "Paychex was very simple and easy to use."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7042321)

BH

Brian H.

Partner

> "Customer service and accountability were by far the biggest problems."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7211342)

TN

Traci N.

Nurse practitioner

> "Quick and easy colorful to make it easy to note completed task. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6589215)

VR

Verified Reviewer

Human Resource Manager

> "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. "

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025)

MC

Matt C.

GM

> "This product is simple and easy to understand."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009960)

AB

Ashlee B.

Operations Manager

> "The hidden fees, the lack of customer support."

[See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016)

[View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

DR

Deidre R.

owner

> "ADP helps the company get all the bud and issues out the system and helps manages the employees and the owners with great process, the performance and speed helps you get the job..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7210894)

Derek Z.

Owner

> "For a platform backed by an HR giant, its built-in reporting features can feel surprisingly restrictive. While it handles basic payroll summaries perfectly fine, users frequently..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7179422)

DM

Dina M.

Accountant

> "RUN Powered by ADP has been the right choice for our multi-state operation. Since switching from QuickBooks Payroll, it's given us reliable payroll and tax compliance across..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7213510)

DT

Deborah T.

Controller

> "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and working in..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709)

SM

Steve M.

Owner

> "I've been thankful for how it reminds me of the dates for each payroll, keeps my employee's information for me in one place, allows me to send our handbook to sign for each new..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7195183)

BT

Brianna T.

Consultant

> "It is a clunky system--the payroll side doesn't communicate with the time management side, making it difficult to perform multiple functions from one interface."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178932)

BS

Brittenie S.

Admin

> "With just a few quick taps on my phone, I can instantly view my weekly pay stubs, download yearly tax documents, and monitor my retirement savings."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7192446)

SC

Syerra C.

Safety Manager

> "One downside of RUN Powered by ADP is that some features can feel limited unless you upgrade to higher-tier plans, and certain add-ons increase the overall cost quickly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

LR

Lessie R.

Owner

> "The system is straightforward, and I appreciate having access to tools and support that allow me to confidently manage payroll while focusing on other areas of growing my..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7213417)

JM

Jeannine M.

Accountant and Human Resources

> "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646)

BS

Brittenie S.

Admin

> "I truly love using the ADP mobile app because it completely simplifies my professional life by putting all essential workplace information into one secure, accessible place."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7192446)

JM

Jenny M.

Business Manager

> "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks deliver the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042)

MA

Marc A.

Owner

> "Overall we considered using Gusto, Rippling, and Square but ADP provided by far the best value and solution to just running payroll, getting workers comp at a very competitive..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7186281)

KH

Kathleen H.

Attorney

> "I can’t get and record the payroll processing invoice at the same time as I process payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7154284)

QC

QUAN C.

Director

> "Payroll processing is efficient, taxes are handled accurately, and the automated features have simplified many tasks that previously required manual work."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

RS

Randall S.

CFO and CIO and HR Mgr

> "Their 401k support isn't the greatest...between IRS, State, Fed and other rules and regulations it can be complex and difficult to manage."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7192282)

KO

Kelvin O.

Chief Operating Officer

> "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the interface..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468)

RS

Ronnii S.

Managing Principal

> "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

FO

Fernanda O.

Executive Director

> "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

MB

Melissa B.

CEO

> "On that friday 08/07 they took payroll taxes $8k, workers comp $600, and their fees $153 out of my account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7196738)

SM

Steve M.

Owner

> "In addition, I can chat for quicker questions online and get problems solved in a timeliness that helps me keep my business going."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7195183)

LB

Laura B.

Corporate Director of People Operations

> "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977)

Maxwell P.

General Manager

> "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human errors...."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279)

BC

Bradley C.

fCFO

> "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111)

HV

Hali V.

Director of Client Services

> "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight learning..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240)

CH

Chad H.

Owner

> "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was download the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289)

MM

Maria M.

Human Resources Manager

> "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations seeking a..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891)

LS

Lorie S.

Assistant Controller

> "Also, every day at least 1 of my 14 employees can't get into the system to record their time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7200260)

PF

Patrick F.

Sales and Marketing Director

> "The mobile app allows for me to be away and still make sure that payroll is run and problems are solved right then and there."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7187029)

Nikki H.

General Manager

> "One thing I dislike about RUN Powered by ADP is that it can get expensive, especially when you add on extra features."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7215117)

DF

David F.

Manager

> "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948)

SM

Steve M.

Owner

> "A couple of weeks ago I had an issue where the report I was running set to certain dates didn't come up as I'd asked it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7195183)

HJ

Hailey J.

Office Manager

> "Managing employees' hours and time off is much simpler, all we have to do is type in the hours and it automatically calculates pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7169829)

Alex D.

Manager

> "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

MH

Michelle H.

Office Manager

> "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094)

JL

Julie L.

office Manager

> "I can't customize meal break times, which causes daily alerts that are unneeded."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670)

MD

Militza D.

Ownet

> "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931)

NH

Nicole H.

VIce President

> "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955)

FS

Fabrizio S.

president

> "It saves time because I can quickly access employee information, process payroll, and review important details without feeling overwhelmed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7212138)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

ES

Elizabeth S.

Office Manager

> "The user friendly platform that allows us to run independently and not spend hours on the phone when we need reports or corrections."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7182298)

MF

Michael F.

Owner

> "Sometimes the app on the phone runs real slow and shows some different information than the computer app."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7159544)

RS

Randall S.

CFO and CIO and HR Mgr

> "Fairly fast interface for data entry, preset reports generated after the run for download and to update QuickBooks is easy as well."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7192282)

KG

KAREN G.

CFO and bookkeeper

> "It takes me longer to review our time cards than to process the payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7172969)

FO

Fernanda O.

Executive Director

> "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

WR

Wilberg R.

CEO

> "Constant reminders about certain regulations that don't apply to my business can be a hassle sometimes."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7185761)

DW

Dillon W.

Owner

> "From managing employees, payroll, taxes and onboarding is an all in one place, which has saved me not only time but money as well."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7192208)

AD

Amanda D.

Office Manager

> "It can sometimes to be difficult and time consuming to build the exact report that I am looking for."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7191698)

QC

QUAN C.

Director

> "We would confidently recommend it to other childcare centers and small businesses looking for an easy-to-use payroll solution that improves efficiency while providing an..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

JC

Jacqueline C.

Organization Manager

> "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

DR

Debra R.

Controller - Human Resources

> "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

SC

Syerra C.

Safety Manager

> "The system is generally easy to use and reliable for day-to-day business needs. While there are some limitations with customization and pricing for additional features, it has..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

AS

Alex S.

COO

> "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610)

BN

Brennan N.

Sales Agent

> "Overall, RUN by ADP is a reliable, "set-it-and-forget-it" payroll solution that drastically reduces the time spent on administrative tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7166838)

JS

Jasmine S.

Office Manager

> "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not update to the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360)

DR

Danielle R.

Owner

> "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

JH

Johambert H.

PRESIDENT

> "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

QB

Quinton B.

Owner

> "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

RL

Ruth L.

Multi-Specialty Therapy Group

> "The platform is easy to learn, and having payroll, employee records, and basic HR tools in one place saves us valuable time. Whenever we've contacted customer support, they've..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7189350)

DM

David M.

Owner

> "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447)

ER

Emily R.

Manager

> "The ability to have my weekly payroll summary reports automatically download has also streamlined our bookkeeping process as well!"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7093292)

AB

Alexis B.

Human Resources and Payroll

> "ADP seems to be making upgrades with this, but it doesn't look like I can go back and have my other employees complete the online paperwork like my new hires now can. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7087160)

OR

Omar R.

Business Owner

> "It provides plenty of features that meet all of our small business needs and it the ability to scale up as the business grows."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7107813)

BM

Brittany M.

Executive Director

> "Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is,"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110818)

MW

Melisha W.

Operations Manager

> "Most importantly, I really appreciate ADP’s customer service. Whenever I call with a question or need assistance, the representatives are helpful, knowledgeable, and willing to..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7206435)

Jamie M.

Office Manager

> "Each time we called support, we spoke with someone new and had to re-explain our payroll setup, which could be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

Markarious S.

HR Manager

> "The setup process was smooth, and the devices that were sent worked well and made clock-ins and tracking more convenient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7148394)

JR

Jen R.

VP Finance Operations

> "PTO not calculated correctly when you terminate an employee - based on date of payroll vs. term date."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086162)

MT

Michelle T.

HR Manager

> "It makes life easy for me by automatically calculating taxes, ensuring tax compliance, easy access to reports, and the readily available access for employee's portal online."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7001675)

ES

Eric S.

Owner

> "He stopped responding to my emails, made empty promises, and left me on read multiple times."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7208294)

JH

Johambert H.

PRESIDENT

> "It provides reliable payroll processing, good record management, and a user-friendly interface once everything is configured."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

SA

Sadie A.

Administrator

> "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883)

CT

Cassidy T.

Office Manager

> "Payroll processing is fast, accurate, and straightforward, and the interface is intuitive enough that we were comfortable with it almost immediately."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7191686)

MM

Marc M.

Director Owner

> "The UI for onboarding new staff does not have enough customization to personalize it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400)

JS

Jared S.

Owner VP

> "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

RV

Richard V.

Attorney

> "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717)

OH

Ofek H.

CFO

> "Reports such as payroll summaries, employee compensation details, and tax forms (including 941s and other filings) are well organized and easy to download when needed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063651)

MJ

Monte J.

Co Owner

> "integration with accounting software was little confusing when som options listed were not in my chart of accouns"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551)

SR

Sam R.

Practice Manager

> "I like how most everything is pretty intuitive. And if I find it is not, there are usually helpful video demos that are available when searching topics."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096846)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

KM

Kim M.

President

> "Lots of information is accessible on the page. Because I am new to using RUN Powered by ADP, it will take a few months to understand all that it offers."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096848)

RS

Ronnii S.

Managing Principal

> "ADP’s interface is clean and functional, but less visually engaging."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

SL

Steven L.

Accountant

> "Everything is there at the Homepage, fast and easy to use, good guides among the search bars, important things are at the front, warning signals, and what to do is listed at the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110325)

KB

Kristen B.

Owner

> "The site is not very intuitive for finding information I need."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063912)

KR

Kristina R.

Business Manager

> "I love that if I have any questions they are quickly answered through to cobrowse option."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7148451)

KH

Kevin H.

President

> "Not intuitive, website is clunky and difficult to get to what is needed. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100396)

Jordan B.

Secretary General

> "sensitive content hidden\] made the process easy and was involved with every step of our integration."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___4619664)

HR

Hannah R.

Director of Operations

> "Integration with the desktop version of Sage 50 was a little cumbersome."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___3689633)

AD

Amanda D.

Office Manager

> "RUN is easily navigated, and when there is a question, the RUN support team is easily reached and helpful."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7191698)

SD

Sedat D.

Senior Designer, Bookkeeper

> "The biggest thing I don't like is that sometimes it can be hard to figure out where to find something in the system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7200824)

FS

Fabrizio S.

president

> "The system is user-friendly, and I like that the information is organized in a way that is easy to understand and navigate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7212138)

Nikki H.

General Manager

> "Some things are also not as easy to navigate as I would like, and getting help with certain issues can take longer than expected."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7215117)

April W.

Operations Manager

> "The platform is really easy to use and we have multiple ways of reaching out for assistance when and if needed which is not often."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7195345)

TM

Taylor M.

Office Manager

> "Sometimes the website can be a little hard to navigate, this is due to having to select dates instead of things showing immediately."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6781428)

LS

Lola S.

Director of Finance and Administration

> "The product has a user-friendly interface, making it easy for new users to navigate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7149876)

CT

Carolyn T.

Hospital Manager

> "The site is difficult to navigate, and not intuitive. Once I learned the site, it became easier, but I still have to call for help often."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111379)

MW

Melisha W.

Operations Manager

> "Most importantly, I really appreciate ADP’s customer service. Whenever I call with a question or need assistance, the representatives are helpful, knowledgeable, and willing to..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7206435)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

RC

Rebecca C.

HR Consultant

> "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180)

MT

Marcus T.

General Manager

> "Some modules are not applicable to our business model, but that will be true of any software or SaaS service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088)

Jamie M.

Office Manager

> "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

BJ

Brandon J.

Outreach Pastor

> "The only thing that would be considered a con is the wait time for general customer service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7081684)

ES

Evelyn S.

Nurse Anesthetist

> "Every time I have had any questions I have always been able to reach my representative. If you are looking for a good legitimate company to run your payroll- I do not think there..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7176504)

MG

Matthew G.

Owner

> "They both failed lack of customer support and communication."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7182194)

[View Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

## User interface

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

4.16 (1,820)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

4.60 (1,587)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Paychex

Top features

28/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features)

RUN Powered by ADP

18/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/185859/RUN/#features)

### Recognition

Paychex is recognized as a top-rated tool in 5 Capterra Shortlist reports

RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Paychex

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RUN Powered by ADP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Paychex

-   By Paychex Inc
-   Located in United States
-   Founded in 1971

RUN Powered by ADP

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.1

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/185859-205015/RUN-vs-Deel)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.1

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,295)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,295)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-119841/Patriot-Software-vs-Paychex-Flex)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119841-133745/Paychex-Flex-vs-Paycor-Perform)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,587)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-185859/Paycor-Perform-vs-RUN)