# Compare Paychex Flex vs TriNet 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paychex Flex and TriNet based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-192254/Paychex-Flex-vs-TriNet --- # Paychex Flex vs TriNet Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Paychex FlexTriNet2/4 selected [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.9 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,783 reviews](#user-reviews) Positive 1,410 Neutral 232 Negative 141 [## TriNet](https://www.capterra.com/p/192254/TriNet/)[3.9 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) Starting Price Contact vendor Value-for-Money 3.4 Functionality 3.8 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 105 Neutral 22 Negative 18 ## Not a match? 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Best for Small and medium size businesses. ## User reviews Pros & cons Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect,..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) AK Amanda K. Human Resources Director > "The user interface is not customizable." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038) MM Myron M. Fitness Coordinator > "It's also great to have access to Paychex when I'm away from work by using the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) WD Wendy D. Legal Assistant > "I don't like paycheck flex maybe people from HR like it but as an employee I was frustrated since the beginning" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7031166) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) JO Jim O. Account Executive > "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186) VR Verified Reviewer Business Manager > "It was also a very expensive product to use and had sub-par health insurance." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) SQ Samantha Q. HR Manager > "It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7100736) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) KG Kylee G. Director of Youth and Intern Ministries > "Really makes managing pay stubs, W-2s, and PTO simple." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) RL Renee L. Human Resources Coordinator > "The local tax lookup feature is especially helpful when setting up employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6795536) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) VR Verified Reviewer Engagement Owner > "I find the platform to be easy to request time off, look at pay stubs, and review optional offerings." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6769727) VR Verified Reviewer Business Manager > "However, in the end it wasn't my decision, it was my supervisors. But I didn't feel like it was worth the money that we spent." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) KL Krystal L. Sales Support > "I like that you can review all checks and past deposits." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828975) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) Jason K. HR Director > "Easy to use, good customer service and excellent reporting capabilities for my small business. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087427) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) PS Pam S. Business Operations > "Payroll is easy to use and the time keeping is nice for our employees with the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) JM James M. Client Partner Director > "Paychex has a simple interface which is easy for one to navigate for the most part and requesting time off is easy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) AB Arina B. Bookkeeper > "The mobile app is also a significant advantage, allowing users to manage tasks on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6437208) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) PS Pam S. Business Operations > "It is a good value for the money because we are a non-profit and they give us a nice discount." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) CR Ciara R. HR > "I don’t like the issues when submitting payroll and the lack of communication when there are errors." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781) YB YURI B. hr > "It's great for employee management." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) JM James M. Client Partner Director > "At times while the interface is simple a seemingly easy to navigate, I do find some things hard to locate and confusing. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) CC Cynthia C. Dir, Communications and Engagement > "Overall, it's been a good partnership, especially once we got our current Payroll Specialist and ironed out the "wrinkles" in the implementation process." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6773823) CS Christian S. Insurance Agent > "Signing documents on the phone is not compatible on my Samsung Galaxy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) NR Natalie R. Director, Human Resources > "TriNet enabled us to offer a level of comprehensive insurance to our employees that we would not have been able to..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) MA Meghan A. shipping and receiving coordinator > "There is only one small minute thing that was not a huge fan of is when i want to check my time and attendance for my..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913) NR Natalie R. Director, Human Resources > "Exceptional HR and Legal Support: The most significant benefit for our small business has been the access to legal..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) NR Natalie R. Director, Human Resources > "Specifically, the initial setup for managing the flow of incoming resumes proved to be overwhelming and not very..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) VR Verified Reviewer Principal > "user friendly, pretty straight forward, high-quality, cost-effective benefits packages that rival large corporations,..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7113309) KM Kevin M. Systems Specialist > "Reporting feels clunky hey, customization is limited and occasional system lags disrupt payroll runs." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7050462) NR Natalie R. Director, Human Resources > "The services provided, particularly the legal and insurance benefits, have proven invaluable and have positively..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) SS Sandeep S. CFO > "However, the cost became hard to justify as we grew, and their inflexibility when we temporarily dropped below minimums..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843) VR Verified Reviewer Customer Marketing Manager > "TriNet is a holistic platform for all of our HR and payroll needs." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7063563) JC Jenna C. Associate Director > "For example, if you are not assigned an approved for your business expenses, and you submit an expense report, nobody at..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6776228) NR Natalie R. Director, Human Resources > "This has saved us considerable money and provided peace of mind, allowing us to manage complex situations with..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363) MM Marcus M. CEO > "They are actually very damaging to small businesses as they will terminate your contract for minor infractions with no..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676) VR Verified Reviewer Superintendent > "It helped a lot that they were able to trouble shoot any issues which took a huge weight off of us. Since we already had..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7075125) Rajesh S. Owner > "Trinet acquired my old vendor Zenefits then jacked up the price by 3X. Merger of the two was painful." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335) JJ Jackie J. Finance and People Operations > "Communication is prompt—typically within a few hours when we need assistance—which makes a significant difference in our..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7055372) LF Lashelle F. HR Generalist > "Also, the system wasn't as intuitive as you wanted it to be for certain processes." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7077381) MA Meghan A. shipping and receiving coordinator > "I use this daily and the fact that I can access my pay stubs easily is a Big PLUS." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913) Rajesh S. Owner > "They didn’t want to spend time and effort for smaller start ups." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335) Amber W. VP of People Operations > "I enjoyed the simplicity of the product, I thought it was very user-friendly for both admins and employees, it was easy..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7095603) TC Tess C. Director of Ops > "Some features like time tracking are not ideal, forcing us to adapt a secondary tool to cover the needs. But overall,..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6724058) CF Clarice F. Operations Manager > "The way they approach security and data protection puts my mind at ease. And the TriNet team is always right there when..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117889) Meredith R. Customer Success Manager > "It was a clunky system with not a whole lot of helpful features." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7035359) DS Daniel S. Loaner Specialist > "Navigating to all aspects of the workspace experience is straighforward and comprehensive." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152) AH Ankurjyoti H. Campus Ambassador > "I reported the issue which was related to weak encryption (and a Chrome update that refused to connect to the insecure..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192) DS Daniel S. Loaner Specialist > "A complete and indispensable tool for my work environment." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152) MM Marcus M. CEO > "TriNet explain aware their service failures as policy and consistently fail in onboarding and support." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676) AK Amanda K. Human Resources Director > "It is intuitive and somewhat customizable." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107) SS Sandeep S. CFO > "Extremely expensive per employee." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843) KM Kevin M. Systems Specialist > "Great product for smaller size companies." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7050462) AK Amanda K. Human Resources Director > "I can't say it was a great value for money." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107) NH Nina H. Head of Performance Marketing > "Overall, TriNet is an excellent software program for Human Resources and helps provide value to employees." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6854897) AH Ankurjyoti H. Campus Ambassador > "Several months ago I began experiencing issues connecting to their I-9 certification service." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192) AH Ankurjyoti H. Campus Ambassador > "We've been a TriNet customer for 4 months so far, and I wouldn't recommend them to my friends or enemies. While our..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192) RR Rachel R. Sr Payroll Manager > "Taxes were not being filed and paid on time or at all" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6647320) MA Meghan A. shipping and receiving coordinator > "I'd have to say that the one thing I like about TriNet is how user friendly it can be and the perks that they have." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913) JS Josh S. CEO > "My medical premiums have increased from $48,000 per year per employee to $150,000 per year per employee which I believe..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) Ahmed Mohammed N. freelancer > "i think it is so helpful and Clean and intuitive layout that makes navigation easy, even for first-time users" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6863547) SS Sahil S. Security Engineer > "It was not very user-friendly." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6775823) Rajesh S. Owner > "It’s time management system was quite reliable." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335) JS Josh S. CEO > "Trinet has many reports and emails and alerts but you can't find these hidden prices any where. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) VR Verified Reviewer Superintendent > "Trinet was really helpful for our organization." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7075125) MM Marcus M. CEO > "Bureaucracy and bullying." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676) GP George P. Talent-Payroll Specialist > "It is simple to learn and provided good functionality for onboarding employees and processing payroll." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6749444) KB Kimberly B. HR Manager > "I have spent 1.5 weeks trying to get our PTO corrected, they do not know the laws in your state, you pay 116$ per person..." [See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894) SS Sahil S. Security Engineer > "Its customer service was speedy and accurate." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6775823) JS Josh S. CEO > "With all of their reports, it is next to impossible to understand what you are paying. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) LF Lashelle F. HR Generalist > "The system was fairly easy to use." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7077381) JS Josh S. CEO > "It turns out they are ripping off their customers. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) TC Tess C. Director of Ops > "Trinet is consistent, easy to navigate, and helps immensely with HR management in house." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6724058) MD Margaret D. VP Finance > "Its tough to get to the right person, sometimes it takes up to 3 days to get a response, and the quality of the CS in..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984) GP George P. Talent-Payroll Specialist > "Great payroll processing functionality and transparency, easy to navigate." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6749444) MD Margaret D. VP Finance > "The platform is limiting and nothing can be done retroactively. But more importantly, the customer support is very..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984) AA Adam A. Sales Director > "It’s a great all in one solution for businesses of all sizes." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6743909) KB Kimberly B. HR Manager > "There was a glitch in there system and one of my employee's got paid $0 for 80 hours." [See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894) VR Verified Reviewer Editor > "TriNet is incredibly helpful for viewing and downloading my bi-weekly paychecks, accessing my retirement plan portal,..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3468232) JS Josh S. CEO > "Trinet is a scam. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) VR Verified Reviewer Office Manager > "Easy to use." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6868880) JS Josh S. CEO > "Trinet is a scam. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084) AH Anna H. HR Assistant > "You can run reports for each employee to review overall benefits in PDF that includes graphs and monetary information -..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3481662) VR Verified Reviewer Performance Marketing Manager > "The PTO tab is a bit hard to understand, it could be improved. " [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3318357) EM Emily M. HR Generalist > "I enjoy the user friendly interface, resulting in positive experiences." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6554762) SM Sandra M. Controller > "TSheets had to create a custom report for TriNet (their programmers did not know how) to upload hours from TSheets to..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2486514) RR Rachel R. Sr Payroll Manager > "customer service was aweful." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6647320) MB Michelle B. Senior EAP Consultant > "Getting through the customer service took too long" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2831889) Phil P. Managing Director > "TriNet helps us manage payroll, talent acquisition and retention, support for our employees, access to "big company"..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3198190) BC Brittany C. Sr Associate > "It delayed my mortgage." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3382668) LG Lynn G. Office Admin > "TriNet has created a modern platform that helps us get answers quickly both for admins and the employees." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2857096) NS Nick S. Director, People & Culture > "They failed to deliver on specific requests multiple times." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2301703) LG Lynn G. Office Admin > "Overall we're very satisfied with TriNet - from the benefits offered to the functionality of the portal and the webinars..." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2857096) SG Sally G. Accounting Consultant > "Customer service is definitely their weakness, and they have a lot of room for improvement there." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2733425) MB Megan B. Student > "As an employee, it's a very easy process to get started adding direct deposit, declaring benefits, documents, etc." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2870365) GT Garret T. CEO > "The fees to process are expensive compared to Gusto or other similar providers." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2497956) SC Stefan C. Talent & Process Development Manager > "TriNet served it's purpose for our company while we needed the support." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2831693) Andy A. President > "Well, now you can get the same robotic and ill informed support from TriNet." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2672075) VR Verified Reviewer Performance Marketing Manager > "Easy to use, you can access all your HR documents in a few clicks." [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3318357) AB Anthony B. Financial Specialist > "lack of automation" [See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2566478) [View Reviews](https://www.capterra.com/p/192254/TriNet/reviews/) ## User interface [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,783) [TriNet](https://www.capterra.com/p/192254/TriNet/) 3.94 (145) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Paychex Flex Top features 28/32 - 401(k) Tracking - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Approval Process Control - Benefits Management - Cash Flow Management - Check Printing - Compensation Management - Customizable Reports - Dashboard - Data Import/Export - Direct Deposit - Employee Database - Employee Profiles - Employee Self Service - For Mobile - Generative AI - Multi-Country - Multi-State - Payroll Management - Payroll Reporting - Reminders - Reporting & Statistics - Split Deposits - Tax Compliance - Team Management - Third-Party Integrations - Time Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) TriNet 8/32 - 401(k) Tracking - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Approval Process Control - Benefits Management - Cash Flow Management - Check Printing - Compensation Management - Customizable Reports - Dashboard - Data Import/Export - Direct Deposit - Employee Database - Employee Profiles - Employee Self Service - For Mobile - Generative AI - Multi-Country - Multi-State - Payroll Management - Payroll Reporting - Reminders - Reporting & Statistics - Split Deposits - Tax Compliance - Team Management - Third-Party Integrations - Time Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/192254/TriNet/#features) ### Recognition No recognitions have been awarded to Paychex Flex No recognitions have been awarded to TriNet ### Deployment & support Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TriNet Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paychex Flex - By Paychex - Located in United States - Founded in 1971 TriNet - By TriNet Group - Located in United States - Founded in 1988 ## Popular Comparisons [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-192254/WorkforceNow-vs-TriNet) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[4.29 (1,053)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/192254-205376/TriNet-vs-Dayforce-HCM) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-192254/Gusto-vs-TriNet) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.45 (974)](https://www.capterra.com/p/174981/QuickBooks/reviews/) Contact vendor for pricing Price $3.5/month 3.8 Features 4.5 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/174981-192254/QuickBooks-vs-TriNet) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [isolved](https://www.capterra.com/p/164417/iSolved/)[3.92 (644)](https://www.capterra.com/p/164417/iSolved/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.9 4.0 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/164417-192254/iSolved-vs-TriNet) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-119841/Patriot-Payroll-vs-Paychex-Flex) [TriNet](https://www.capterra.com/p/192254/TriNet/)[3.94 (145)](https://www.capterra.com/p/192254/TriNet/reviews/) vs [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (456)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.2 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113109-192254/ADP-TotalSource-vs-TriNet)