# Compare Paychex Flex vs Auris 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paychex Flex and Auris based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-195073/Paychex-Flex-vs-Heartland-Payroll-HR --- # Paychex Flex vs Auris Features and Cost Comparison Last updated April 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Paychex FlexAuris2/4 selected [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.3 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,799 reviews](#user-reviews) Positive 1,422 Neutral 234 Negative 143 [## Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.3 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [101 reviews](#user-reviews) Positive 86 Neutral 5 Negative 10 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,460 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.5 Tax Calculation 4.1 81%Fit Not enough reviews Feature ratings Payroll Management 4.6 Direct Deposit 4.5 Tax Compliance 4.4 W-2 Preparation 4.4 Tax Calculation 5.0 User satisfaction User satisfaction 4.2 User reviews[1,799](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 User satisfaction 4.3 User reviews[101](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. Best for Auris serves small business owners, HR managers, payroll administrators, and benefits coordinators. The people keeping a team paid, covered, and compliant. ## User reviews Pros & cons Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the employee login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to communicate with..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Mai M. Managing Director > "It's become the perfect option for our small businesses by automating tax data, self-service access via desktop or mobile app, and all the additional workforce..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to have paycheck..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how much vacation..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) VR Verified Reviewer Director > "Additionally, the reporting capabilities, while robust, are not always user-friendly and may require extra effort to extract the exact data needed." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) VR Verified Reviewer Director > "Another strong point is its flexibility and automation—features like automatic tax calculations, compliance support, and customizable reporting reduce manual work and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Finance and Accounting > "The only bug I have ever ran into is the authentication servers were down for an entire day, so we were unable to login." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) VR Verified Reviewer Director > "The employee self-service portal is also useful, allowing staff to access pay stubs, tax forms, and personal information without constant HR involvement." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but is not one of..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) VR Verified Reviewer Owner > "What I liked most about Paychex Flex was its user-friendly interface and the convenience of managing payroll, benefits, and employee information all in one platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) VR Verified Reviewer Director > "What stands out most about Paychex Flex is how it brings multiple HR, payroll, and benefits functions into one intuitive platform." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR needs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to log in again..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) VR Verified Reviewer Owner > "The platform made payroll and HR tasks more efficient with its easy-to-use interface and centralized tools, though there were occasional navigation and support..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7148774) SH Sheila H. Firm Administrator > "Many tax failures that we ended up paying penalties for. Continued to bill us after contracts were terminated and would not respond to inquiries." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) VR Verified Reviewer Director > "Running payroll is generally straightforward, and the automation features—especially for tax calculations and compliance—add a lot of value and reduce manual effort." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) VR Verified Reviewer Director > "That said, there is a bit of a learning curve when it comes to navigating some of the more advanced features, particularly reporting and customization. Once you get..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137171) TW Tracy W. Chief Financial officer > "In my time working with them I rarely ever encountered anyone who was able to immediately fix an issue without involving other staff members" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7127141) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) Mai M. Managing Director > "We love how fast and automated payroll processing has become for our employees with direct deposit and same-day payment." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7120935) SH Sheila H. Firm Administrator > "Keep sending us new products to sign up for, but their current products do not work." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7123217) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did everything they..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) William B. Manager > "Set up process was a bit complicated, as well as the process of leaving the service." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and attendance tracking." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone else was..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it a different..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect, it strikes a..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues with reporting..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) PL Peter L. Director of Human Resources > "Some automations would be more helpful but overall I am satisfied and enjoy working with the customer success and support departments" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7137121) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) Cynthia R. Clinician > "Paychex is easy to use and has made it more effective to keep track of my benefits and payroll." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7138646) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better options on the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) VR Verified Reviewer Payroll clerk > "It also offers good self-service options for employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7125724) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly manner." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) Sadie B. Operations Manager > "I have a great customer support agent now but the last few I have had were less than helpful and hard to reach" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7144418) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't correct, then..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) William B. Manager > "Paychex Flex.is a great option for a small to medium sized company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7130672) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has been minimal and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) VR Verified Reviewer Finance and Accounting > "Everything paycheck-related, I can find and edit extremely easily if need be." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7128105) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but unfortunately..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) VM Violet M. Regional Sales Manager > "Additionally, Heartland Payroll includes a self-service portal where employees can easily access their pay stubs and W-2 forms, hence saving a lot of..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6780722) KG Katherine G. owner > "They withhold when they shouldn't, credits with the state sit in the state for months if not years with many emails back and forth, random credits get..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6769920) RI Rafael I. Administrator Assitant > "It worked well with integration with our HRIS application and able to connect with auto-deposit payroll payment system to help automating most of the..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6448765) DS Dylan S. Product Manager > "Its hard to calculate total hours when breaks are included as it splits them seperately." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6667598) FA Felix A. CEO > "I like the Comprehensivenes of heartland payroll service it has everything needed included for payroll management the l customer support is topnotch..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6659077) SS Sara S. Service Coordinator > "The logging in and out every time did become a but difficult when trying to do things in a little bit of a hurried fashion." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6408057) WA Walach A. Sales > "Working productivity is boosted after we change to modern timesheets to track billable hours, clock-in and build accurate report for shift scheduling." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6778851) VR Verified Reviewer Owner > "That really soured my experience with Heartland and after my contract ended I went forward with another payroll company" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6882546) VO Veronica O. Project Manager > "This software is a well rounded payroll software designed to meet needs of businesses of all sizes, with its user friendly interface, automated tax..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6691769) JM James M. CEO > "Mistakes were not reversed even though many attempts were made on my behalf to communicate those mistakes." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6398081) BE Bisola E. Fund Analyst > "With Heartland payroll employees can receive their paychecks via direct deposit, which helps reduce paper waste and increasing convenience, it offers..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6700651) AA Abhishek A. Financial Consultant > "The time for payment processing is not up to the mark." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6484474) VR Verified Reviewer Business Office Manager > "I enjoy the ease in which to complete payroll, notifications of payroll due dates and the team is very friendly and eager to assist." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6865990) CB Carrie B. Optical Manager > "We had ADP in the past and although they're very good, there seems to be more hiccups and hidden costs" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6778292) James L. Recruitment Consultant > "Heartland Payroll+ has offered us an automated payroll processing function that help us to run payrolls precisely without any errors." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6386902) KG Katherine G. owner > "Thus, I have lost thousands of dollars - and I have received all of one vague apology for my trouble from some random employee." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6769920) VR Verified Reviewer Business Office Manager > "I enjoy the representatives and their thoroughness in verifying my credentials, helping with learning the system and recording time." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6865990) XJ Xavier J. Accountant > "I don't like how sometimes it takes a while to get some updates done." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6500667) WF Wunmi F. Financial Controller > "Heartland payroll+ give me the option to help me automaticaly pay staffs wages on time making my job as a financial controller easier" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6692891) SA Sandra A. Office Manager > "Their latest upgrade is a disaster. " [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6349644) BO Bukola O. Accountant > "I like the structure of payroll I'm general it has a single point of contact which makes it easy to deal with any issues I also like how easy I can..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6739111) AD Aaron D. President > "It is difficult enough being a small business owner, this company could bankrupt you if you cannot weather the storm." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#SoftwareAdvice___4814141) AM Allan M. Finance Manager > "Further, Heartland Payroll+ has candid and dynamic human resource handling, where training and tracking are done effortlessly." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6366933) Cherish K. Sales Executive > "I did not realize how much work the initial setup would be." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6506513) KO Katie O. Office manager > "When you call the service numbers they are extremely helpful and quick to make resolutions to your problems." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___7115571) Kaylee R. Office Manager > "Viewing/printing paychecks each week was such a challenge." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4805316) AM Allan M. Finance Manager > "Heartland Payroll+ has incorporated the process of payroll management and processing, which makes every process smooth." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6366933) DW Dale W. President > "Website is not very intuitive." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6415786) AJ Abhishek J. Operation > "With the support of Heartland software, I can now finish everyday duties faster and devote more of my time and attention to other areas that require..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6512967) Shawnda Faye C. Front desk and Administration > "As an employee user, I don't normally experience any interactions other than my paycheck being deposited and my time kept between paychecks." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___3863091) KO Katie O. Office manager > "I do think there are some hidden fees which wasn't great but I do think the customer service is great." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___7115571) DS Dan S. Bartender > "Not getting paid on time, multiple times..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#SoftwareAdvice___4938296) RO Rosemary O. Human Resource manager > "we used Heartland Payroll+successfully and it gave us exactly what my company HR needed with its smooth and cost effective operation" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6559834) Kaylee R. Office Manager > "It was not very organized." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4805316) MN Michael N. CEO > "I like the simple interface and all the features are relevant for managing payrolls easily and effectively without any singifivant error" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6684483) ZK Zorba K. Owner > "Normally a 2 month response time for tax issues which make the following period also incorrect." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4660341) AG Asnath G. Accountant > "The interface is easy and intuitive to use and allows me to store all of my paystubs in one place so i can check back on different pay periods." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6421450) AS Ashley S. HR & Training Specialist > "My experience with customer service was not great." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___5004342) EF Emerald F. CEO > "heartland payroll delivers this and more from payment automation to tracking of human capital" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6644040) DS Dan S. Bartender > "Always excuses without corrections." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#SoftwareAdvice___4938296) James L. Recruitment Consultant > "It also has a very competent payroll tool that makes payroll processing such an easy and effective task for us." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6386902) ZK Zorba K. Owner > "Every quarter I would got noticed from the state saying my taxes were paid wrong." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___4660341) DA Dorothy A. CEO > "I've being using Heartland payroll for my business and it has helpe me avoid costly mistakes in my company" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6575405) JP Justin P. Lead Client Care Representative > "The website occasionally has issues loading, I don't know if it's due to high traffic or some other issue, but it can sometimes be frustrating when..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2934904) AG Asnath G. Accountant > "I like that i can process payroll,print checks and run reports by myself." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6421450) PM Paula M. Director > "Our unemployment reports or payment was never sent in which resulted in penalties. When we had paper checks that needed to be sent to our office the..." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556) AJ Abhishek J. Operation > "I save time while completing all the requirements for my payroll by using Heartland Payroll." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6512967) PM Paula M. Director > "The software wasn't the problem its the company employees" [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556) DO David O. Web Specialist > "Its report and analytic feature has been helpful in knowing the work performance and development." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6724463) PM Paula M. Director > "months later I am still dealing with their incompetence." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556) JI Jervis I. Finance Director > "Heartland Payroll+ has quality communications solution, that gives users satisfaction and confidence." [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___6365933) PM Paula M. Director > "These are the most incompetent company I have ever dealt with. " [See full review](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#Capterra___2243556) [View Reviews](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) ## User interface [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,799) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) 4.35 (101) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paychex Flex Top features 36/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) Auris 31/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/195073/Heartland-Payroll-HR/#features) ### Recognition Paychex Flex is recognized as a top-rated tool in 5 Capterra Shortlist reports Auris is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Auris Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paychex Flex - By Paychex - Located in United States - Founded in 1971 Auris - By Auris Payroll Solutions - Located in United States - Founded in ## Popular Comparisons [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/195073-205015/Heartland-Payroll-HR-vs-Deel) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.4 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-195073/Rippling-vs-Heartland-Payroll-HR) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-195073/RUN-vs-Heartland-Payroll-HR) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-195073/WebPay-vs-Heartland-Payroll-HR) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-195073/WorkforceNow-vs-Heartland-Payroll-HR) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,799)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-131882/Paychex-Flex-vs-Gusto) [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[4.35 (101)](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,941)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.4 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-195073/Patriot-Software-vs-Heartland-Payroll-HR)