# Compare Paychex Flex vs Payworks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Paychex Flex and Payworks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119841-235453/Paychex-Flex-vs-Payworks --- # Paychex Flex vs Payworks Features and Cost Comparison Last updated March 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Paychex FlexPayworks2/4 selected [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) [## Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.2 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [1,783 reviews](#user-reviews) Positive 1,410 Neutral 232 Negative 141 [## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment AH Based on [142 reviews](#user-reviews) Positive 136 Neutral 5 Negative 1 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.5 Tax Calculation 4.1 \--%Fit Missing features Feature ratings Payroll Management 4.8 Direct Deposit 4.9 Tax Compliance NA W-2 Preparation NA Tax Calculation NA User satisfaction User satisfaction 4.2 User reviews[1,783](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.0 Customer support 3.9 User satisfaction 4.7 User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Business Owners, Human Resources Professionals, CRHOs, CEOs, CFOs, of all business sizes use Paychex for HR, payroll, and benefits solutions to streamline and automate HR administrative tasks. Best for Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations ## User reviews Pros & cons Nicholas D. Project Manager > "It's great for users as well, as it allows us, as users, to manage retirement (401k), manage direct deposit, and even manage taxes, right from the..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) JL Jill L. HR Manager > "We will be using time tracking through Paylocity and Paycheck does not offer this feature. Once you are no longer a member, you need to contact them to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7025150) DW Dalton W. Salesman > "It’s a great application for our work in a small business setting for us the workers and owners to stay communicated on our pay rate, and tracking how..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7052586) Nicholas D. Project Manager > "We don't use time clocks, as we're all salaried, so no tracking needed, but the communication features are somewhat lacking, and we do not use any to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7106298) Deborah T. Controller > "When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7108403) Collette K. Practice Manager > "Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7118074) MA Mihaela A. Sales Manager > "Overall, Paychex is a reliable and professional payroll solution that saves time, improves accuracy, and supports businesses with their payroll and HR..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7073796) VR Verified Reviewer Human Resource Manager > "I would not trust them with proper tax filings, they have very basic reports and you have to call for any report that may be a regular report for you but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) KG Kylee G. Director of Youth and Intern Ministries > "It has several self-service tools for employees, automatic payroll tax compliance, and several other features." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) VR Verified Reviewer Packaging Designer > "The UI felt a bit dated, and some users reported having trouble finding specific things within their portal." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7115452) EH Elizabeth H. Receptionist > "I like that i can see the hours i am working in real time. so that I can directly see what i am going to be paid for that week." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7069481) CS Charlene S. Office Manager Bookkeeper > "They over charge for everything. When you try to dispute items they have already charged your bank account, and it's too late." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7117479) MM Myron M. Fitness Coordinator > "Using the Hiring interface has shown to be very helpful in selecting potential candidates for positions at my facility." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) MA Mattias A. Field Strategist > "Never really figured out what it was, but it was a minor inconvenience if anything that we had to tell each employee to force stop the app/clear cache to..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7094267) FA Felicia A. HR Generalist > "I like the ability to streamline time and attendance with onboarding and employee information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7056663) CW Colby W. Manager > "Logging in would take forever and once in, it was difficult to navigate through their system to find my paycheck" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7039053) AB Aaron B. Human Resources Manager > "I think one of the best features of Paychex Flex is the wide range of features it offers, including payroll processing, HR management tasks, and..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) DO Diana O. Accounting > "sometimes hard to download or reinstate the login information. When email sent credentials not received" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7046606) Alexander G. Kennel Technician > "I was on the receiving end of this product when my job was allowing us to clock in and pay us through this software and it was very easy to see my..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7075113) MM Myron M. Fitness Coordinator > "This can cause my clock in and meal times to be incorrect." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) KF Kimberly F. Financial Program Assistant > "My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6598016) CC Constance C. President > "In the process, they gave past employees who no longer worked for us access to enroll in our health benefits which we paid for." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) TS Tiffany S. Director > "I personally like that I am able to approve my teams hours and that I can break it down by pay week or pay period." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6856622) ES Erik S. CEO > "The system is hard to manage to obtain reports and record or duplicate pay stubs or W2s." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6887070) Zameeya J. Doctor > "Ease of use and I love that I can keep track of my payment schedule and have access to all of my hours worked and documents." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7116336) CC Constance C. President > "It is their MO to pretend they never received something or that you didn’t properly notify them until you provide them with the proof that you did..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) JH Jamie H. Owner > "My overall experience would be although paychecks flex has one of the best platforms for payroll in HR." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087671) AB Aaron B. Human Resources Manager > "The website was completely unusable when trying to process payroll. If you had to make any adjustments, it could take a day of just lagging since everyone..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6517227) JM Jasmine M. Store Manager > "It provides the core functionality needed in a clear, user-friendly way while offering additional features that grow with the business. While not perfect,..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003945) AK Amanda K. Human Resources Director > "The user interface is not customizable." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7027038) MM Myron M. Fitness Coordinator > "It's also great to have access to Paychex when I'm away from work by using the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7037436) VR Verified Reviewer Operational Manager > "During use, the system seems a little message heavy, disrupting focus on necessary work flow." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7009418) AB Ashlee B. Operations Manager > "It’s popular and used across multiple platforms which made it easy to integrate with as the options were available." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) KY Kristal Y. Assistant Manager and Bookkeeper > "I do not see what I make an hour; I believe paychex has is set up for a dollar amount each pay week, and it is a salary pay, I do not think they can do it..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) DL Diona L. AVP > "It’s nice to have a central place to manage HR and payroll related tasks and people can access information at any time." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828910) JC Jackie C. Clinic Manager > "No one ever answered their phones, and when I left voicemails, it would take weeks to get back to me, if at all." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) AM Audra M. office mgr > "Best feature I like is the to date pay clock, I have had so many great feedbacks on ths feature" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7101755) TB Theresa B. CEO > "When I downsized I had some issues that they were not able to resolve." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7105366) FG Francesco G. Full time instuctor > "It's okay, its not my favorite time and attendance scorecard system, they do make the information and language straightforward however there are better..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6678926) JB Jillian B. Vice President of Human Resources > "Everything really. If I were to pick one thing, I would say that the disparate systems within systems is very convoluted and causes significant issues..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6664336) GV Giovanni V. Sales Coordinator > "Paychex Flex has made managing payroll and HR functions much easier for our company." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) VR Verified Reviewer Human Resource Manager > "Customer service is not very pleasant to deal with when I had to call and place complaints for mistakes on Paychex's part. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6869025) CN Carli N. Scheduler > "I am able to access my benefits and paystubs." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7051087) WD Wendy D. Legal Assistant > "I don't like paycheck flex maybe people from HR like it but as an employee I was frustrated since the beginning" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7031166) LS Lisa S. Director of Customer Development > "I also like that our 401K information is also in this app so I do not have several apps for all my payroll information." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) DJ Derek J. Owner > "The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) Andrea H. Office Manager > "The ease of use, great communication, great customer support and overall, a great tool to get all HR duties completed in an efficient yet user friendly..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7079675) AB Ashlee B. Operations Manager > "The hidden fees, the lack of customer support." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7053016) VR Verified Reviewer Test Technician > "Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6548833) EM Erica M. PT Aide > "Sometimes you're navigating through the website or app and it feels like it's super dated and not always user friendly." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6843221) MJW Mary Jane W. Office Assistant > "One of the standout features is the ability to view and manage payroll on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6509717) DJ Derek J. Owner > "They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) DJ Derek J. Owner > "We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6563754) DA David A. COO > "Unfortunately, there software is lacking coming into the new age and it extremely outdated." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7067935) JO Jim O. Account Executive > "It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!" [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6581186) VR Verified Reviewer Business Manager > "It was also a very expensive product to use and had sub-par health insurance." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) SQ Samantha Q. HR Manager > "It was overall very pleasant, if you have smaller payroll and in singular states, I would recommend." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7100736) GV Giovanni V. Sales Coordinator > "Occasionally, the interface can be slow, especially during high-traffic times." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6838907) KG Kylee G. Director of Youth and Intern Ministries > "Really makes managing pay stubs, W-2s, and PTO simple." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7003112) JC Jackie C. Clinic Manager > "There were several money mistakes made and it took months to get my money back on a mistake that was not mine." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6819542) RL Renee L. Human Resources Coordinator > "The local tax lookup feature is especially helpful when setting up employees." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6795536) YB YURI B. hr > "It seems like there are a lot of new features it still doesn't have." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) VR Verified Reviewer Engagement Owner > "I find the platform to be easy to request time off, look at pay stubs, and review optional offerings." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6769727) VR Verified Reviewer Business Manager > "However, in the end it wasn't my decision, it was my supervisors. But I didn't feel like it was worth the money that we spent." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7035955) KL Krystal L. Sales Support > "I like that you can review all checks and past deposits." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6828975) CS Cameron S. President > "I had to constantly monitor the payroll reports to make sure they were accurate, then report the errors, explain to employees why their paychecks weren't..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#GetApp___5094881) Jason K. HR Director > "Easy to use, good customer service and excellent reporting capabilities for my small business. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7087427) LS Lisa S. Director of Customer Development > "I get the spinning wheel of death so I close out and try to relog in. Once I had to use the website because the app would not work at all but this has..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6344286) PS Pam S. Business Operations > "Payroll is easy to use and the time keeping is nice for our employees with the app." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) CC Constance C. President > "I reached out to their team and the initial response was that I do not qualify since I’m on my husband’s plan." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#SoftwareAdvice___6813728) JM James M. Client Partner Director > "Paychex has a simple interface which is easy for one to navigate for the most part and requesting time off is easy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) KY Kristal Y. Assistant Manager and Bookkeeper > "it was very difficult to change my personal information that my employer had entered in wrong, not all my paystubs are available to view." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6551421) AB Arina B. Bookkeeper > "The mobile app is also a significant advantage, allowing users to manage tasks on the go." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6437208) Nathalie S. Account Manager > "This means that when you attempt to login from your new phone and the system doesn't recognize it, it will naturally attempt to verify your identity, but..." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6111786) PS Pam S. Business Operations > "It is a good value for the money because we are a non-profit and they give us a nice discount." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7026132) CR Ciara R. HR > "I don’t like the issues when submitting payroll and the lack of communication when there are errors." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6675781) YB YURI B. hr > "It's great for employee management." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___7109478) JM James M. Client Partner Director > "At times while the interface is simple a seemingly easy to navigate, I do find some things hard to locate and confusing. " [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6878208) CC Cynthia C. Dir, Communications and Engagement > "Overall, it's been a good partnership, especially once we got our current Payroll Specialist and ironed out the "wrinkles" in the implementation process." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6773823) CS Christian S. Insurance Agent > "Signing documents on the phone is not compatible on my Samsung Galaxy." [See full review](https://www.capterra.com/p/119841/Paychex-Flex/#Capterra___6543947) [View Reviews](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) AH Alicia H. Executive Director > "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773) TB Travis B. owner > "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630) MY Max Y. Accounting Manager > "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921) JM Jacqueline M. HR and Office Manager > "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720) AF Auriole F. Program Coordinator > "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) LP Lisa P. President > "The other 5% are due to incompatiblity with QBO workflows." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797) MY Max Y. Accounting Manager > "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921) RM ROBERT M. CONTROLLER > "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831) MD Monica D. Office Manager > "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721) TS Trish S. Office Manager > "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638) SC Stephanie C. HR Manager > "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653) CW Carla W. VCFO > "it has become difficult to speak with a human being even on the general help line." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322) SV Samantha V. Paralegal > "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636) JD Janet D. Treasurer > "Sometimes trying to access previous ROEs can be tricky. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680) JR Justin R. Operating and Finance Officer > "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858) DG Doreen G. accounting, reception > "Often I don't get the answers to my question or it may seem a little complicated." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891) RM ROBERT M. CONTROLLER > "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831) DW Deseree W. Finance and Human Resources Manager > "I find that the interface is not super intuitive." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803) SB Sandra B. Office Manager > "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657) BA Brenda A. owner > "It is totally different from Moneris, some things are not as clear or easy." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814) LS Leath S. Partner > "The resource Center for questions and videos are helpful too!" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343) EJ Eric J. CEO > "It's often unclear to me where to find simple information, especially for employee information." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772) JJ Jennifer J. Payroll Specialist > "Payworks is the most user-friendly payroll system I've used in my decade-long career." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961) CW Carla W. VCFO > "Now they call me for help not Payworks." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322) PV Pam V. Payroll Benefits Administrator > "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534) SF Sarah F. Office Manager > "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865) HM Heather M. Bookkeeper > "I love that I don't have to calculate stat and they made it easy to enter for everyone." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628) TB Tammy B. Accounting > "I'm not able to import to my software with the various departments I have" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500) DW Deseree W. Finance and Human Resources Manager > "I also like that the service representatives are knowledgeable about employment laws in my province." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803) EJ Eric J. CEO > "The user interface is dated." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772) MJ MARSHA J. HRIS > "The platform is reliable and offers a wide range of features that streamline payroll and HR processes." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215) BC Betty C. Bookkeeper > "Sometimes the report I want isn't available and I need to create it myself." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894) AF Auriole F. Program Coordinator > "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) VM Viktoria M. Accountant > "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467) MS Misha S. Controler > "How easy to run payroll runs and customer service, as well as value for the money." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204) TD Tammy D. Founder > "I can't think of anything except I always need help in the spring getting back into the program details but I don't..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935) Nick B. Engineer III > "The employee self-service portal is incredibly intuitive." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537) MH Maria H. Caseload Manager > "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) ES Elena S. Head of Finance > "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175) LR Leanne R. Financial Administrator > "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430) DW Donnelle W. Director of Finance > "Email and/or phone inquiries are always responded to promptly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756) PV Pam V. Payroll Benefits Administrator > "No extra bells and whistles that cost a lot and weren't used." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534) SO Sherry O. Administrative Assistant > "Ease of use, cost effective, I like that the government reporting is covered for the most part." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888) SF Sarah F. Office Manager > "I found that my initial set up was lacking support." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865) TB Travis B. owner > "Much better than the old fashioned way of cheques we did beforehand. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630) CH Christine H. Director of Payroll > "To create a new review report can be a struggle." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321) JS Julie S. Owner > "it's nice having control over the payroll directly." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671) NS Nate S. creative director > "the UX of the website is pretty confusing, hard to find things" [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410) RM Robyn M. Office Manager > "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010) MH Maria H. Caseload Manager > "We had a hard time getting the initial training." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) MS Margaret S. Accounting and Payroll > "It makes entering payroll easy. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076) MH Maria H. Caseload Manager > "It's been very difficult to get help and training on it." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825) AH Alicia H. Executive Director > "Easy to enter data into the timesheet as an employee." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773) VR Verified Reviewer HR Coordinator > "Payworks is very finicky and does not offer a lot of features compared to other softwares out there." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532) LS Leath S. Partner > "I also like that we have a personal rep assigned to our account. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343) TT Tyler T. Student > "The user interface was a bit outdated and could use some improvement. " [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558) AF Auriole F. Program Coordinator > "Payworks staff too are always available and helpful to solve any issue." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830) VD Veronica D. Project manager > "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better." [See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369) [View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/) ## User interface [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) 4.16 (1,783) [Payworks](https://www.capterra.com/p/235453/Payworks/) 4.72 (142) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Paychex Flex Top features 36/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/119841/Paychex-Flex/#features) Payworks 18/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/235453/Payworks/#features) ### Recognition No recognitions have been awarded to Paychex Flex No recognitions have been awarded to Payworks ### Deployment & support Paychex Flex Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Payworks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Paychex Flex - By Paychex - Located in United States - Founded in 1971 Payworks - By Payworks - Located in Canada - Founded in ## Popular Comparisons [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/119841-205015/Paychex-Flex-vs-Deel) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.5 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-235453/Deel-vs-Payworks) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/119841-172127/Paychex-Flex-vs-Rippling) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-235453/Rippling-vs-Payworks) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-235453/WorkforceNow-vs-Payworks) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-235453/WebPay-vs-Payworks) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-235453/RUN-vs-Payworks) [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,783)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-119841/Patriot-Payroll-vs-Paychex-Flex) [Payworks](https://www.capterra.com/p/235453/Payworks/)[4.72 (142)](https://www.capterra.com/p/235453/Payworks/reviews/) vs [Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,627)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/) Contact vendor for pricing Price $17/month 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/116050-235453/Patriot-Payroll-vs-Payworks)