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Zapproved serves in-house legal teams in the Fortune 500, Forbes Global 2000, as well as corporations of all sizes, public agencies, educational institutions and non-profits.
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The entire company is extremely helpful and personable. They reach out to us time after time to ensure we are having a good experience and to help educate us on all aspects of the products.
We are not able to extract enough value from the product because of low volume of litigation.
These are awesome: ease of use; nice clean interface; reports. Would like to see if I can get an email from the system when the interview questions are complete or when the acceptances are complete.
Still requires offline selection/tracking of targeted HD collection.
Documentation is well written, very good visual illustrations of screens and how to use the various components of the system. Support has been responsive to questions.
At times automated reports are delayed via email.
I like the efficiency of the approach, and the great team of people who support it.
I had a great experience when reaching out for assistance on anything I'm having difficulties with, and the response is quick. The support team is always friendly and ready to help.
Cannot have more than one window open at a time without overwriting data and wreaking havoc. Horrible support - no one knows anything about what we are talking about when we have an issue.
And because of its user friendliness, it doesn’t take long for a new recruit to learn to use it. Generally, after using GeTS for so many years, they are very reliable and supportive with our needs.
The reporting functions are either missing or not intuitive.
It helps me to submit data to authorities, it is very easy to use. I can open mutiple tabs at the same time and it helps me to increase my work efficiency.
When an entry rejects and we receive error codes, they are not very helpful as I am not literate in the CrimsonLogic system codes.
Would recommend to any other business that would require their services. Great value for your money.
Customer service online is HORRIBLE. It takes forever to get a resolution when chatting.
ZDiscovery
Top FeaturesCrimsonLogic Trade Compliance
ZDiscovery
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CrimsonLogic Trade Compliance
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