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Business users, administrators, sales representatives, executives, and partners.
With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.
This great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer.
That the crash reports are not followed up with the team members who are reporting this.
Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
It is difficult because there are so many different things to do with the tools.
Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
The user interface was not very easy to understand at first. There should be no reason to enter things multiple times.
It's been a continuous process to find a CRM that fits our needs as a growing organization. Oracle CRM provided so many solutions with their platform that we've found a winner.
Overall, Fresh Sales is a good CRM with good support which was excellent a few years ago.
Worst still, I have to follow up on the ticket since the support never proactively tells you the status of your ticket. Never opt for Freshsales! what a rip off and time waste.
Flexibility + Automation = amazing product. It is highly customizable and great for collaboration.
I had to contact my cc company and cancel my card to fight a charge they refuse to change. Auto bill is enabled on the account by default.
Excellent support: Anytime we have reached out with a query, we have had a very speedy resolution whether it was with respect to the product, pricing or anything else.
Support and billing communication were horrendous.
Overall Fresh sales is very good and affordable CRM for companies looking for good CRM and very reasonable license pricing.
We have customers all over the globe and it can sometimes be bothersome to find the customers time zone or simply address to ship their orders.
Conor M.: My name is Conor. I'm the CEO of my company. We have 15 employees, and I give Freshsales five out of five. We had HubSpot, but it was too hard to manage. Freshsales was also better value, in terms of entry points, so that's why we changed. I read some blogs on the internet that recommended Freshsales. They had the good points, the bad points, and everything in between. I did a trial demo, and I quite liked it, and the support was really quick, and the intro video call was really smooth, as well. So I started uploading my data and became a bit easier to use then. Relatively easy. There's kind of figuring out where to upload your Excels or migrate information from other systems over. That takes a bit of work, but the system has a great help desk and email chat that you get response within 15, 20 minutes. So if you have questions, you go ask them. With any new system, you're always going to be bamboozled the first while, but you get up to it after some time. And make sure it fits your company. It's very good for small companies starting out, but if you want to grow at scale and have more access, you may want to look at other tools. Freshsales can grow with you, but I think it really works well for small and medium-sized companies like ourselves.
Prioritize real-user-identified key features according to your needs to find your best fit.
Oracle CRM On Demand
Freshsales
Top FeaturesOracle CRM On Demand
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