# Compare Kommo vs Brevo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kommo and Brevo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120048-132996/Kommo-vs-brevo

---

# Kommo vs Brevo Features and Cost Comparison

Last updated June 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KommoBrevo2/4 selected

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.4 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,482)](https://www.capterra.com/p/132996/brevo/reviews/)

[## Kommo](https://www.capterra.com/p/120048/Kommo/)[4.4 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [219 reviews](#user-reviews)

Positive

190

Neutral

15

Negative

14

[## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,482)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,482 reviews](#user-reviews)

Positive

3,281

Neutral

117

Negative

84

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## Summary

* * *

Key features rated by users

Features selected based on 17,743 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Data Security

4.6

Contact Management

4.1

Lead Management

4.4

Sales Pipeline Management

4.4

Activity Dashboard

4.3

75%Fit

Not enough reviews

Feature ratings

Data Security

5.0

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

\--

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.4

User reviews[219](https://www.capterra.com/p/120048/Kommo/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.1

User satisfaction

4.6

User reviews[3,482](https://www.capterra.com/p/132996/brevo/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$9Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for SMBs and sales teams that generate leads through messaging apps and social media, and need a conversational CRM to automate follow-ups, manage pipelines, and close deals faster.

Best for

Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations.

## User reviews

Pros & cons

IS

Iago S.

Vetore comunicação

> "The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077707)

NS

Nathalia S.

BDR

> "What I find frustrating is that the communication around tickets isn’t centralized. If I want an update, I need to reach out to support again, go through the..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627)

NS

Nathalia S.

BDR

> "Kommo integrates seamlessly with channels like Instagram, WhatsApp, and email, which allows me to centralize all conversations and lead management in one..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627)

MF

MICAEL F.

CEO AT New Horizons INC

> "Sometimes the support and CS team dont understand some techincal problems causing a little delay to a ticket resolution, improving that they will reach a..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074798)

LD

Lucas D.

reviewer

> "The platform does a good job of centralizing communication, managing leads, and supporting sales workflows. Despite minor issues and a short adjustment..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7082775)

JF

Julia F.

Secretary

> "What I liked the least was the limited level of customization and the lack of more advanced features in some areas."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078274)

JF

Julia F.

Secretary

> "Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078274)

Diego D.

SEO

> "This demonstrates a lack of consideration for customers who rely on the system to function properly."

[See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6203784)

Ariel L.

CMO

> "The WhatsApp integration is a game-changer for our Brazilian market, allowing seamless communication without leaving the CRM."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077720)

Diego D.

SEO

> "Yesterday, I spent three hours trying to solve a bot problem, only to end up without a solution."

[See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6203784)

IS

Iago S.

Vetore comunicação

> "It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077707)

MZ

Mikhail Z.

CEO

> "Customer support useless."

[See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6009505)

NS

Nathalia S.

BDR

> "Instead of jumping between different apps, I can track every interaction and follow up with leads more efficiently."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627)

Rodrigo Alejandro A.

CAREER ADVISOR

> "Since the platform itself is from Russia, some features are not completely translated into English, which makes the process more difficult."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___3489941)

Luiz Gustavo A.

Sócio

> "The integrations with WhatsApp and Instagram work really well and keep all conversations in one place."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074140)

MS

Mohit S.

OWNER

> "too much options not working very poor performance"

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___3105034)

[View Reviews](https://www.capterra.com/p/120048/Kommo/reviews/)

BK

Blerta K.

Language Instructor

> "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our potential..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704)

SK

Samuel K.

Creative and Technical Director

> "The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7166228)

GM

Geet M.

Founder

> "Some other very useful features include finding out about invalid contacts, being able to look at emails that bounced, scheduling the emails in advance and the option to add an unsubscribe link."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

AL

Amanda L.

Head of Marketing

> "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or those who..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092)

VR

Verified Reviewer

Owner

> "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

LB

Leen B.

Marketeer

> "The newsletter layout interface is a bit complicated, for example the whole margins settings that can be convoluted because you can set them at so many levels in blocks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158021)

CL

Cristiano L.

CEO

> "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

VR

Verified Reviewer

Owner and Administrator

> "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform emails stop..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

IH

Imre H.

Software Engineer

> "The support team also provided useful deliverability details, such as hard bounce rates, bad MX addresses and role-based email issues."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

IH

Imre H.

Software Engineer

> "Our first large campaign was suspended because our imported database contained many outdated emails, and the reactivation process was stressful at first, although support eventually explained the..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

AM

Anna M.

Customer Service Agent

> "We use Brevo as a free-access CRM and for some campaign and purchase confirmation emails. For people who struggle with standard solutions available out there, or just need something simple and..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159151)

IH

Imre H.

Software Engineer

> "Bulk deletion and list cleanup are not as smooth as expected, and some parts of the import and field mapping workflow could be clearer."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

SB

Stefano B.

Founder and CEO

> "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook functionality..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349)

FR

Frank R.

Billing Specialist

> "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

AM

Antoine M.

Marketing advisor

> "You can create campaigns, manage contacts, automate emails and even use SMS tools."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

Bekkah M.

Webmaster and Marketing Manager

> "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from contacts instead."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Bekkah M.

Webmaster and Marketing Manager

> "I like their templates, though some aspects can be difficult to edit if you don't outright remove the item and replace it with something else/start over in the area. Despite some difficulties in..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

LAW

Lee-Anne W.

Head of Marketing

> "Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162494)

VR

Verified Reviewer

Owner

> "The platform offers useful tools for email marketing, contact management, and campaign tracking."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

Bekkah M.

Webmaster and Marketing Manager

> "It didn't allow me to change the photo size/shape so I had to create a new graphic just for the template."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

TV

Tuananh V.

Marketing

> "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper assessment of advanced..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296)

Bekkah M.

Webmaster and Marketing Manager

> "I also didn't want to include any non-subscribers or "blocklisted" people to my contacts but that was automatically added when connected to our Shopify store."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Clare P.

WordPress Development Lead

> "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177)

TC

Trish C.

Founder

> "One thing I didn't like is the templates are not as good as what I was used to use, the code behind is not great and it causes issues with buttons and mobile layouts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

VR

Verified Reviewer

Senior Social Account Executive

> "Also being able to duplicate a campaign with the option to change everything from recipients, subject etc is so handy for us."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

SM

Sherry M.

Executive Manager

> "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190)

Roman J.

onwer

> "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content and a..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439)

AS

Andreas S.

Co-founder

> "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818)

Faydra D. F.

Most-Things Web Consultant

> "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

BQ

Brenna Q.

sole trader

> "DON'T SIGN UP TO BREVO - My plan was changed from $250 a year to $983 per year because I had over 500 subscribers (I only have 2400 - it's not like I'm making any money from my mailing list)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165854)

RS

Radenko S.

CEO

> "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

Himaanshu L.

Sr Business Development Manager

> "It helped us manage email marketing, customer engagement, and campaign communication in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832)

Lauren R.

Owners

> "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the migration and was..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

Henrique de Souza R.

Head of Customer Success

> "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568)

DrJohnCobin C.

Manager

> "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

WD

Warren D.

Marketing Manager

> "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558)

Bekkah M.

Webmaster and Marketing Manager

> "It had text over a photo and it was somewhat difficult to access each layer on the editor."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

KB

Konrad B.

Fundraiser

> "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

RG

Renato G.

Cofounder

> "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771)

KB

Konrad B.

Fundraiser

> "Marketing campaigns allow me to send my most important messages for the donors of my organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

Bekkah M.

Webmaster and Marketing Manager

> "It had me concerned that they would charge extra or consider our tier limit exceeded because of the extra contacts that we essentially cannot use."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

VB

Virginijus B.

Manager

> "We recently launched email campaigns for our skincare brand and found the platform reliable, user-friendly, and cost-effective."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7160391)

AF

Avery F.

Artist and Tour Manager

> "Additionally, I have sometimes noticed slow loading times on the reporting interface when analyzing large campaigns."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7168248)

SC

Simone C.

Writer

> "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183)

JG

Jerzy G.

DJ, Producer and Remixer

> "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories (I.e. web..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031)

AH

Adrian H.

CEO

> "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130)

CL

Cristiano L.

CEO

> "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

MS

Marc S.

Membership VP

> "The user interface is quite pleasant, allowing me to easily create and modify campaigns as needed."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159200)

FR

Frank R.

Billing Specialist

> "There is inconsistency in spam filtering of incoming campaign analytics."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

RCR

Rodel C R.

Journal Editor

> "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106)

AV

Arnaud V.

Founder

> "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928)

VR

Verified Reviewer

Owner and Administrator

> "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

Renan D.

Founder

> "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push notifications."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673)

GM

Giulio M.

CEO

> "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863)

CG

Charles G.

Owner

> "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves a lot of data..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102)

TC

Trish C.

Founder

> "I have reached out to support few times, their AI support is the best I've seen, you get email replies instantly and it was actually accurate, so I was very impressed as I don't usually get good..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

LC

Lucy C.

Business Technology Consultant

> "When using a popup form it is not possible to customise the URL for double opt-in subscribers."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381)

IB

Ilenia B.

Marketing Automation manager

> "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091)

RA

Richard A.

Secretary

> "There are restrictions on sending emails that I didn’t know about when I registered"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214)

VR

Verified Reviewer

Graphic Designer

> "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it may not offer..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696)

OA

Odueki A.

CEO

> "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447)

MM

Michele M.

Operations Manager

> "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to utilize right..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142)

DrJohnCobin C.

Manager

> "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

VR

Verified Reviewer

Senior Social Account Executive

> "Brevo has been revolutionary for our email newsletter to go out to our clients and agency, it has been great for time-saving and organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

DW

Damian W.

Owner

> "Some of the interface and API creation was a bit confusing but not much."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590)

KE

Khalid E.

Founder

> "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly sophisticated live..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425)

MN

Muna N.

Designer

> "Occasional delays in email delivery or reporting may occur."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179)

OT

Ojo T.

Copywriter, Mobile and Web developer, Data analyst

> "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a mailing..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808)

AP

Anil P.

Founder

> "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712)

GM

Geet M.

Founder

> "Adding contacts and sorting them into lists is a breeze with their amazing UI/UX."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

VR

Verified Reviewer

Marketing Executive

> "The email template customization options are limited and less visually appealing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529)

HG

Hannah G.

Design and Projects Marketing Manager

> "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service better, it was..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130)

MW

Mark W.

Owner

> "Payments can fail and during the weekend, support can be slow."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740)

KB

Konrad B.

Fundraiser

> "Free plan for unlimited contacts with not so small amount of e-mails per day (300)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933)

LS

Luke S.

Marketing and Web Admin

> "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381)

DK

Dhaval K.

SR BDE and Consultant

> "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that Brevo has..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254)

VR

Verified Reviewer

Owner

> "The contact and recipient count was sometimes confusing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

Attila P.

Owner

> "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767)

FG

Fernando G.

Owner

> "automating email blasts and social media posts isnt a capability that it currently has."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6859549)

[View Reviews](https://www.capterra.com/p/132996/brevo/reviews/)

## User interface

[Kommo](https://www.capterra.com/p/120048/Kommo/)

4.39 (219)

4.62 (3,482)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Kommo

Top features

37/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/120048/Kommo/#features)

Brevo

29/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132996/brevo/#features)

### Recognition

No recognitions have been awarded to Kommo

Brevo is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Kommo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Brevo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kommo

-   By QSOFT
-   Located in United States
-   Founded in 2004

Brevo

-   By Sendinblue
-   Located in France
-   Founded in 2012

## Popular Comparisons

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

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4.3

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4.5

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4.6

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[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

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4.3

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4.3

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[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,482)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

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$9/month

Price

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4.5

Features

4.5

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-132996/ActiveCampaign-vs-brevo)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,978)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$15/month

Price

$14/month

4.3

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/120048-155928/Kommo-vs-Zoho-CRM)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,482)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,308)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$9/month

Price

$12/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-136603/brevo-vs-MailerLite)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (734)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$15/month

Price

$7/year

4.3

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/120048-204998/Kommo-vs-Bigin-by-Zoho-CRM)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,482)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,926)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$9/month

Price

$12/month

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

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$15/month

Price

$50/month

4.3

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120048-157279/Kommo-vs-Dynamics-365)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,482)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

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Price

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4.5

Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/132996-147415/brevo-vs-EmailOctopus)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

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$15/month

Price

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4.3

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120048-132666/Kommo-vs-Pipedrive)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,482)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/)

$9/month

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/132996-198994/brevo-vs-Systeme)