Kommo vs sales-i: Which is a better fit?

Of the benefits I can note good functionality. One of my favorite features was the Digital Pipeline, with which we could automate the sales funnel, advertising, and mailing.

Some fields are translated in the wrong way. In case of failures or errors, the response from the support service to your request can be waited from several days to a couple of weeks.

I work in a highly profitable IT business, so for us every customer can make a good profit, and so you can not lose them. But such cases were before we started using amoCRM.

IP-telephony works only through the widget, it is inconvenient. I also noticed that the platform API sometimes gives an error when trying to collect information on tasks and deals.

This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.

Matthew M

CEO

Also, the integration with Twilio is quite limited when it comes to outbound and inbound calls.

Maks M

Director of Sales

Reporting options are fantastic and surely will please any business owner or director that really likes to be in touch with. Sales activities of the business.

The disadvantages of amoCRM can be listed for a long time, but I will focus on the main ones. Firstly, the built-in mail client works very poorly - we had to use separate software.

It best helps us to identify sales opportunities that we may currently be missing in the field. The ability to create customer presentations is a big benefit to us.

Silly that out west we cannot have the correct date and time. Desperately need the application to work 100% offline when making notes and entering a call.

Sales-I has been a great device for managing our sales funnel. We have great visibility on our customers that help us strategize and execute on good sales activities to drive our business forward.

Inability to handle our time zone when syncing with Outlook. Inability to sync Personal Appointments with Outlook.

Excellent software that integrates with our ERP system seamlessly. Great visuals/graphical snapshots.

At this point nothing is standing out as a problem or concern.

Very good to have a great plan of the month, been able on the mobile version to have a quick acces to our customer performance.

It is a disadvantage that you can not run sales data on specific dates, just months.