--- title: "Compare Kommo vs HubSpot CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Kommo and HubSpot CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/120048-152373/Kommo-vs-HubSpot-CRM" page_type: "comparison" language: "en" --- # Kommo vs HubSpot CRM Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: KommoHubSpot CRM2/4 selected [Kommo](https://www.capterra.com/p/120048/Kommo/)[4.5 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [## Kommo](https://www.capterra.com/p/120048/Kommo/)[4.5 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) Starting Price $15.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [262 reviews](#user-reviews) Positive 233 Neutral 15 Negative 14 [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [4,482 reviews](#user-reviews) Positive 4,155 Neutral 239 Negative 88 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Bigin by Zoho CRM 4.7 (742) * * * Starting Price $7.00 Per User,Per Year Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,994) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### monday CRM 4.7 (466) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,002) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,800 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Not enough reviews Feature ratings Data Security 4.6 Contact Management 4.2 Customizable Fields 4.0 Contact Database 4.0 Data Import/Export 3.8 73%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Customizable Fields 4.1 Contact Database 4.5 Data Import/Export 4.3 User satisfaction User satisfaction 4.5 User reviews[262](https://www.capterra.com/p/120048/Kommo/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 User satisfaction 4.5 User reviews[4,482](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for Built for SMBs and sales teams that generate leads through messaging apps and social media, and need a conversational CRM to automate follow-ups, manage pipelines, and close deals faster. Best for The HubSpot CRM is built for growing teams to attract, engage and delight customers. ## User reviews Pros & cons IS Iago S. Vetore comunicação > "The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077707) NS Nathalia S. BDR > "What I find frustrating is that the communication around tickets isn’t centralized. If I want an update, I need to reach out to support again, go through..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627) NS Nathalia S. BDR > "Kommo integrates seamlessly with channels like Instagram, WhatsApp, and email, which allows me to centralize all conversations and lead management in one..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627) MF MICAEL F. CEO AT New Horizons INC > "Sometimes the support and CS team dont understand some techincal problems causing a little delay to a ticket resolution, improving that they will reach a..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074798) LD Lucas D. reviewer > "The platform does a good job of centralizing communication, managing leads, and supporting sales workflows. Despite minor issues and a short adjustment..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7082775) JF Julia F. Secretary > "What I liked the least was the limited level of customization and the lack of more advanced features in some areas." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078274) JF Julia F. Secretary > "Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078274) Diego D. SEO > "This demonstrates a lack of consideration for customers who rely on the system to function properly." [See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6203784) Ariel L. CMO > "The WhatsApp integration is a game-changer for our Brazilian market, allowing seamless communication without leaving the CRM." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077720) Diego D. SEO > "Yesterday, I spent three hours trying to solve a bot problem, only to end up without a solution." [See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6203784) IS Iago S. Vetore comunicação > "It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077707) MZ Mikhail Z. CEO > "Customer support useless." [See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6009505) NS Nathalia S. BDR > "Instead of jumping between different apps, I can track every interaction and follow up with leads more efficiently." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627) Rodrigo Alejandro A. CAREER ADVISOR > "Since the platform itself is from Russia, some features are not completely translated into English, which makes the process more difficult." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___3489941) Luiz Gustavo A. Sócio > "The integrations with WhatsApp and Instagram work really well and keep all conversations in one place." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074140) MS Mohit S. OWNER > "too much options not working very poor performance" [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___3105034) CO Clara O. business analysts > "everything feels very intuitive, especially the sales pipeline, which helps me see exactly where each lead is" [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075648) NS Nathalia S. BDR > "What I find frustrating is that the communication around tickets isn’t centralized. If I want an update, I need to reach out to support again, go through..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627) MF MICAEL F. CEO AT New Horizons INC > "However, bridging the gap between the product's technical depth and the support team's knowledge would make this a truly gold-standard solution" [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074798) MF MICAEL F. CEO AT New Horizons INC > "Sometimes the support and CS team dont understand some techincal problems causing a little delay to a ticket resolution, improving that they will reach a..." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074798) JF Julia F. Secretary > "The learning curve is moderate, enabling users to start using the main functionalities quickly, even without prior experience." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078274) Diego D. SEO > "This demonstrates a lack of consideration for customers who rely on the system to function properly." [See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6203784) JoPA João Pedro A. SRE > "It’s especially strong for teams that rely heavily on messaging to sell and support." [See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078391) MZ Mikhail Z. CEO > "Customer support useless." [See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6009505) [View Reviews](https://www.capterra.com/p/120048/Kommo/reviews/) VR Verified Reviewer Project specialist > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301) AM Anna M. Customer Service Agent > "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) Andrea L. Innovation Manager > "The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks...." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) AD Alexandre D. Secretary General > "Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) ET Edward T. Founder and Marketing Strategist > "Records of contacts integrate seamlessly with our e-mail marketing, and the deal pipeline enables me to follow up from initial contact to the signed contract." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) VR Verified Reviewer Owner > "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start needing..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714) Katie C. Growth Consultant > "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100%..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) MD Melodie D. CEO > "Rather than receiving a working solution, we were left with an incomplete system, ongoing costs, and a substantial investment of time and resources with little..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Andrea L. Innovation Manager > "HubSpot also integrates seamlessly with many of the tools we use every day, helping automate routine tasks and improve collaboration between sales, marketing,..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) Nicole M. Sales Enablement Consultant > "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't exist..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) CG Christian G. Marketing Operations Manager > "I love the capabilities and power it provides across virtually every marketing function, from email marketing and automation to reporting, lead management, and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) MS Morgan S. Customer Success Manager > "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot may..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804) AM Anna M. Customer Service Agent > "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) DV David V. Lead Developer > "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831) Estela G. HR Assistant > "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) VR Verified Reviewer Owner > "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company that..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) Andrea L. Innovation Manager > "Having all interactions, contacts, and deals in one place has increased visibility and made it easier to manage customer relationships throughout the sales..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209) ET Edward T. Founder and Marketing Strategist > "In addition, deal stages are too difficult to customize with a lot of clicks." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) Estela G. HR Assistant > "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) ET Edward T. Founder and Marketing Strategist > "Reporting becomes cumbersome if you are doing multiple pipelines." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031) Zach P. Marketing Coordinator > "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) NJT Nusrat Jahan T. Customer Service Associate > "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571) AR Andres R. Director > "It has a free tier entry and it’s one of the quickest CRMs to get running,it also has a free plan which is great to get you started and using it" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470) BK Bea K. Digital innovation Manager > "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802) CG Christian G. Marketing Operations Manager > "The platform is intuitive, scalable, and gives teams the tools they need to manage and optimize their marketing efforts effectively." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384) G-Anne B. HR > "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665) CW Connor W. Account executive > "What can I say about Hubspot that hasn’t already been said… HS is truly a great platform, whether for leaner teams or larger teams, Hubspot is a great fit for a..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7167415) MD Melodie D. CEO > "Instead, after nearly 10 months of work, countless meetings, and thousands of dollars in costs, we were left without a fully functional solution." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) AD Alexandre D. Secretary General > "Reporting tools provide me with visibility of our progress without having to wait for people to provide data to me." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) MS Martina S. VP > "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390) Daljeet K. Sales > "The main downsides of HubSpot CRM are its potentially high cost for advanced features, complexity in pricing, and some limitations in deep customization." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) AM Anna M. Customer Service Agent > "Each time we use a new tool, this allows us to import our contact list from HubSpot." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732) KO Katie O. Admin Assistant > "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when your..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163) MD Melodie D. CEO > "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) MD Melodie D. CEO > "Most frustrating was the lack of accountability when it became clear the platform was not meeting our needs." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Estela G. HR Assistant > "Lead management is efficient, allowing you to track deals and sales progress clearly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) TC Torey C. Junior Golf Tournament Manager > "Use it to track leads, make your content personable, and make team collaboration easier than evet." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) RV Ravi V. Quality Analyst > "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) Richard M. Founder > "HubSpot CRM is the best way for marketing teams to manage the leads and collaborate with sales." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187560) VR Verified Reviewer Founder, Financial Advisor > "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may not..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552) LF Luis F. Sales Development Rep > "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) JP James P. Technical Director > "The data that you are able to get out of the system about a customer. When everything is connected correctly with all of your existing software systems and your..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6480305) Sean H. COO > "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434) AD Alexandre D. Secretary General > "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) AH Adele H. Sales Specialist > "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499) PS Pereira S. Informatics Engineer > "Additionally, it has centralised all our data including cast project information, product design docs, contract and customer information making this information..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) GF Gareth F. Managing Director > "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) VR Verified Reviewer Sales Agent > "Can be a bit confusing for beginners" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) TC Torey C. Junior Golf Tournament Manager > "Use data fields that make emails personable and unique to each contact. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168) AZ Arpad Z. Senior software consultant > "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971) AF Andrea F. Founder > "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000) AR Andres R. Director > "It can also get very expensive with the paid plans" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) Arjun K. Co-founder > "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968) Hampson S. Project Manager > "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342) OL Ollie L. RevOps Analyst > "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to this." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018) CS Christina S. Area Director of Sales > "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349) DD Dennis D. Business Owner > "The AI Integration is kind of annoying and I don\[t find it works very well." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257) VR Verified Reviewer Sales Coordinator > "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) SO Scarlett O. Business Development Specialist > "I enjoyed the power it gave me as a user to view reports and the organic nature of its systems" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7158986) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) PS Pereira S. Informatics Engineer > "It enable us to track progress, seamlessly allocate resources and ensure that we complete our project tasks on time." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6483330) AQ Anthony Q. Customer Support Specialist > "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) KLF Kam Ling F. Founder > "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814) VR Verified Reviewer Head on Sales Operations > "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277) AL Ariel L. Director of Customer Support and Success > "Some features/needs do not get prioritized due to multiple industries using the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) CC Chad C. District Manager > "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342) VR Verified Reviewer Owner > "Customer Service Broken booking system and pushy sales tactics." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549) Daljeet K. Sales > "I liked HubSpot CRM for its user-friendly interface, powerful free tier, seamless integration with other HubSpot tools, and strong customization options." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) SG Sara G. Content Strategist > "It was almost too big — hard to find my way around to what I really needed for my client's specific use cases." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6762738) Zach P. Marketing Coordinator > "The HubSpot team also provides great resources and customer support if you are part of their paid service." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997) AZ Anna Z. Life and Career Coach, HR Consultant > "Too many options when it comes to the deals/associations page--hard to navigate" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6768370) RD Richard D. Operations Manager > "The ability to customize the stages of your deal workflow and customize the data logged for customers/deals/etc... is nice." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6584701) VR Verified Reviewer DATA ANALYST > "For small firms, it can be expensive, and the free version has fewer functionality." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6633080) RV Ravi V. Quality Analyst > "The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397) Katie C. Growth Consultant > "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359) KA Khyan A. SDR > "The interface is clean, simple, and just makes sense, which makes it way easier to actually use day-to-day." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7098942) Hannah K. Vice President > "The UI is not as intuitive as other CRM's." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282) VR Verified Reviewer Sales Agent > "Clean and user friendly dashboard" [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265) PS Pawel S. Head of Retail > "Not as intuitive and ui needs improving." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6613662) FC Florencia C. Product Onboarding Specialist > "What I appreciate most about HubSpot CRM is how intuitive and easy it is to use, even for people without a technical background." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6808021) BS Bonile S. Business Development > "Not the easiest to implement." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4120813) NS Natalie S. Senior immigration Advisor > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484) MB Mark B. Owner > "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging to..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859) Daljeet K. Sales > "I liked HubSpot CRM for its user-friendly interface, powerful free tier, seamless integration with other HubSpot tools, and strong customization options." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6473149) Harry S. Head of CSM > "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365) AW Adam W. Founder > "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335) HI Harieth I. Sales representative > "the integration with other apps could be at times a little tedious." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6660345) EB Eric B. Agent, Principle > "The integration with third party softwares make this CRM a cruicial tool to online businesses and campaigns." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6636828) SB Stephan B. Digital Marketing Manager > "Lacks some integrations that could really set it over the top." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6655194) DL Darlene L. Estimator-Estimating Coordinator > "I use HubSpot daily and it is very easy to use and to manage all my information in one place. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#SoftwareAdvice___7118668) VL Valerian L. Support > "I think HubSpot isn't quite easy to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5076152) AP Alexandra P. Retirement Plan Consultant > "I've been using HubSpot for over a year now, and honestly, it's been really easy to get the hang of it." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7126360) BD Brendan D. Sales > "It was a little difficult to get used to, but not much worse than any other CRM." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4030543) JC Joel C. Customer Success Manager > "I found Hubspot very easy to pick up and was using it daily after only an hour of playing around with the system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555695) BV Bart V. Office Manager > "HubSpot is not the easiest tool to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4890387) Eric T. Managing Member > "HubSpot CRM is incredibly easy to spin up and begin using. " [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7083063) Mehandi I. Sales & Marketing Automation Specialist > "there is no any aspect of the product which I have found difficult to use." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___3446426) MD Melodie D. CEO > "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240) Nicole M. Sales Enablement Consultant > "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721) AD Alexandre D. Secretary General > "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275) NA Nathan A. CEO Founder > "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109) SH Sonia H. Head of Ambient Products > "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065) AL Ariel L. Director of Customer Support and Success > "Support can be challenging to work with at times." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670) VM Valentina M. Sales and Marketing Manager > "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041) SA Shriyani A. Assistant manager > "The least thing which no one like in this customer relationship management software is its features which hard to find." [See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5085898) [View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) ## User interface [Kommo](https://www.capterra.com/p/120048/Kommo/) 4.47 (262) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) 4.51 (4,482) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Kommo Top features 30/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/120048/Kommo/#features) HubSpot CRM 23/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features) ### Recognition No recognitions have been awarded to Kommo HubSpot CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Kommo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Kommo - By QSoft - Located in Türkiye - Founded in HubSpot CRM - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [Kommo](https://www.capterra.com/p/120048/Kommo/)[4.47 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,806)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-120048/Salesforce-vs-Kommo) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,806)](https://www.capterra.com/p/61368/Salesforce/reviews/) $20/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM) [Kommo](https://www.capterra.com/p/120048/Kommo/)[4.47 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $15/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/120048-155928/Kommo-vs-Zoho-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $20/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [Kommo](https://www.capterra.com/p/120048/Kommo/)[4.47 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $15/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/120048-204998/Kommo-vs-Bigin-by-Zoho-CRM) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $20/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [Kommo](https://www.capterra.com/p/120048/Kommo/)[4.47 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (622)](https://www.capterra.com/p/210630/Kylas/reviews/) $15/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/120048-210630/Kommo-vs-Kylas) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (622)](https://www.capterra.com/p/210630/Kylas/reviews/) $20/month Price $250/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [Kommo](https://www.capterra.com/p/120048/Kommo/)[4.47 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,847)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $15/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120048-157279/Kommo-vs-Dynamics-365) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $20/month Price $20/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM) [Kommo](https://www.capterra.com/p/120048/Kommo/)[4.47 (262)](https://www.capterra.com/p/120048/Kommo/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,058)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $15/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120048-132666/Kommo-vs-Pipedrive) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,847)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $20/month Price $50/month 4.4 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365)