# Compare Kommo vs Kylas Sales CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kommo and Kylas Sales CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120048-210630/Kommo-vs-Kylas

---

# Kommo vs Kylas Sales CRM Features and Cost Comparison

Last updated June 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KommoKylas Sales CRM2/4 selected

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.4 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

[## Kommo](https://www.capterra.com/p/120048/Kommo/)[4.4 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [219 reviews](#user-reviews)

Positive

190

Neutral

15

Negative

14

[## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

Starting Price

$250.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [603 reviews](#user-reviews)

Positive

592

Neutral

8

Negative

3

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,743 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Data Security

4.6

Contact Management

4.1

Lead Management

4.4

Sales Pipeline Management

4.4

Activity Dashboard

4.3

85%Fit

High performer

Feature ratings

Data Security

4.9

Contact Management

4.8

Lead Management

4.8

Sales Pipeline Management

4.8

Activity Dashboard

4.8

User satisfaction

User satisfaction

4.4

User reviews[219](https://www.capterra.com/p/120048/Kommo/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.3

Customer support

4.1

User satisfaction

4.8

User reviews[603](https://www.capterra.com/p/210630/Kylas/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$250Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for SMBs and sales teams that generate leads through messaging apps and social media, and need a conversational CRM to automate follow-ups, manage pipelines, and close deals faster.

Best for

Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries.

## User reviews

Pros & cons

IS

Iago S.

Vetore comunicação

> "The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077707)

NS

Nathalia S.

BDR

> "What I find frustrating is that the communication around tickets isn’t centralized. If I want an update, I need to reach out to support again, go through the..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627)

NS

Nathalia S.

BDR

> "Kommo integrates seamlessly with channels like Instagram, WhatsApp, and email, which allows me to centralize all conversations and lead management in one..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627)

MF

MICAEL F.

CEO AT New Horizons INC

> "Sometimes the support and CS team dont understand some techincal problems causing a little delay to a ticket resolution, improving that they will reach a..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074798)

LD

Lucas D.

reviewer

> "The platform does a good job of centralizing communication, managing leads, and supporting sales workflows. Despite minor issues and a short adjustment..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7082775)

JF

Julia F.

Secretary

> "What I liked the least was the limited level of customization and the lack of more advanced features in some areas."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078274)

JF

Julia F.

Secretary

> "Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical..."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7078274)

Diego D.

SEO

> "This demonstrates a lack of consideration for customers who rely on the system to function properly."

[See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6203784)

Ariel L.

CMO

> "The WhatsApp integration is a game-changer for our Brazilian market, allowing seamless communication without leaving the CRM."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077720)

Diego D.

SEO

> "Yesterday, I spent three hours trying to solve a bot problem, only to end up without a solution."

[See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6203784)

IS

Iago S.

Vetore comunicação

> "It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7077707)

MZ

Mikhail Z.

CEO

> "Customer support useless."

[See full review](https://www.capterra.com/p/120048/Kommo/#GetApp___6009505)

NS

Nathalia S.

BDR

> "Instead of jumping between different apps, I can track every interaction and follow up with leads more efficiently."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7075627)

Rodrigo Alejandro A.

CAREER ADVISOR

> "Since the platform itself is from Russia, some features are not completely translated into English, which makes the process more difficult."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___3489941)

Luiz Gustavo A.

Sócio

> "The integrations with WhatsApp and Instagram work really well and keep all conversations in one place."

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___7074140)

MS

Mohit S.

OWNER

> "too much options not working very poor performance"

[See full review](https://www.capterra.com/p/120048/Kommo/#Capterra___3105034)

[View Reviews](https://www.capterra.com/p/120048/Kommo/reviews/)

TO

Tanisha O.

Digital Marketing

> "It simplifies lead tracking, improves follow-up management, and helps our team stay organized, resulting in better productivity and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7165238)

AR

Abhijeet R.

Data Analyst

> "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it comes to..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067)

NM

Naeem M.

IT

> "The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve productivity..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

NM

Naeem M.

IT

> "The lack of detailed user manuals and video tutorials makes implementation and customization more challenging."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

Sumit S.

Accountant

> "The CRM also supports automation for tasks such as lead assignment, reminders, and status updates, which helps improve productivity and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7157975)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

Suraj D.

Publications

> "I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158760)

IP

Indra P.

Sales Manager

> "A minor frustration for some users is the lack of an auto-refresh feature on the dashboard."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156621)

NM

Naeem M.

IT

> "It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

AR

Anupama R.

Executive

> "The web portal can sometimes take time to load, which slows down work."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158689)

Shreyas J.

Sales Executive

> "It helps me manage and track all my sales records and customer-related data in one place."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156864)

AG

Ana G.

Sales Manager

> "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates, which can..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

SM

Sunil M.

Relationship Manager

> "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited training..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

RA

Rini A.

Senior Admission Counselor

> "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

RA

Rini A.

Senior Admission Counselor

> "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals, tasks, and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086)

AK

Akanksha K.

PR executive

> "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

NM

Naeem M.

IT

> "The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

AJ

Arshdeep J.

Business Development manager

> "Need to work on their phone app it is bit complicated and not handy."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892)

RO

Ranjan O.

Counsellor

> "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019)

VR

Verified Reviewer

Assistant Manager Sales and Marketing

> "The reporting functionality feels very basic."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359)

SM

Sunil M.

Relationship Manager

> "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up dates..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

SJ

Siji J.

Sales Coordinator

> "Not able to add the sales or purchase invoice"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577)

BB

Bhagyashri B.

Sales coordinator

> "The workflow management and lead management features help our team track sales activities efficiently."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

SG

SHEETAL G.

Placement Coordinator

> "experienced occasional technical issues, such as slow loading times or errors"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

NK

Niranjan K.

Associate manager

> "It helps to track the leads ,report and help us to find the prospects ,easy to capture the lead and manage"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7161064)

PR

PRITI R.

EXECUTIVE

> "The internal integration part is quite difficult for anyone with non-technical background."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981)

PM

PRATIKSHA M.

CUSTOMER SUPPORT

> "Even if I forget something about a client, Kylas helps me quickly access their complete details and interaction history."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904)

CT

Chanchal T.

Human Resource

> "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586)

AT

Abhishek T.

Sr Manager Sales

> "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039)

HB

Hrishikesh B.

AGM MEP SALES

> "This is the worst planning tool for planning."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218)

OR

Om R.

Junior Developer

> "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has streamlined..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167)

PP

Prajakta P.

Senior Web Developer

> "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead manually"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833)

BN

Balaraj N.

Assistant Manager - Leads Management

> "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights into..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916)

SR

Susmita R.

Back End Executive

> "experienced occasional slowness and lag."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548)

VR

Verified Reviewer

Telesales expert

> "Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7107496)

SS

Shailesh S.

Manager in sales

> "Every counselor got frustrated due to lack of user interface."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

SM

Sunil M.

Relationship Manager

> "Customized dashboards with reports helps us in aligning to our specific business needs in our growing market."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299)

SS

Shailesh S.

Manager in sales

> "Glitched and glitch all the time."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444)

MC

Manoj C.

Social Media Specialist

> "Team collaboration is effortless, and automated reminders ensure no follow-up falls through the cracks."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7168815)

NK

Navath K.

Digital Marketing Specialist

> "The POC Person has not give correct info about the issue"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

SBB

Shyam Baride B.

Asst. Manager, Marketing

> "The platform is easy to use, helps manage leads and customer interactions efficiently, and provides good visibility of the sales..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7160314)

SM

Saurabh M.

CEO

> "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792)

AK

Akanksha K.

PR executive

> "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492)

CC

Chhavi C.

Human Resource Executive

> "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available in..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442)

AS

Aakash S.

BDE

> "The automation capabilities for tasks and communication are a huge time-saver, boosting team productivity significantly."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139)

TA

Tanuj A.

bde

> "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296)

SM

Swapnil M.

Digital Sales Associate

> "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760)

VD

Vivek D.

Asst Manager

> "we can not go to direct lead interface while clicking to the tasks via Outlook/Email ."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894271)

NM

Naeem M.

IT

> "Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

SK

Sourav K.

Marketing Manager

> "Sometimes it's a bit slow and there were some bugs for deals section."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813)

FA

Faizan A.

Assistant Manager

> "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management is a..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110)

ZS

Zeel S.

Sales Executive

> "Too many filters to be applied for working on particular type of leads"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4990898)

AS

Aakash S.

BDE

> "It simplifies crucial sales processes like lead and deal management, making it easy to track opportunities from start to finish."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6844139)

AK

Abhay K.

Manager- HRD

> "Some of the features are still not available in Kylas which we have already highlighted to the support team."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207)

AG

Aancha G.

Sales Coordinator

> "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612)

SK

Satendra K.

BDE

> "Notification issue is a big issue work got stopped if notification starts"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202)

BB

Bhagyashri B.

Sales coordinator

> "I also like the quick information search and the overall value for money compared to other CRM tools."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

RC

Rakhi C.

Admin Coordinator

> "Too much features and it is little bit lenghty and takes time to manage."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698)

PM

PRATIKSHA M.

CUSTOMER SUPPORT

> "Excellent CRM for managing leads and sales pipelines."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904)

LK

Lubna K.

Admission officer

> "cannot search party name via mobile number"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190)

AA

Alisha A.

Business consultant

> "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline stage..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689)

AT

Ankur T.

Marketing Manager

> "Record counts are the worst part, and the cost of same is also high"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964)

AA

Arman A.

Senior Fullstack Developer

> "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464)

HA

Haidar A.

Manager

> "If you buy any product or service, if the supporting team is right then you do not understand the problems."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192)

AG

Ana G.

Sales Manager

> "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and activities."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949)

VB

Vishal B.

Admin

> "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594)

SG

SHEETAL G.

Placement Coordinator

> "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288)

GS

Gagana S.

Manager - Special Projects

> "When we have 1000 tasks in our mind, it is very difficult to remember each one of them."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4894154)

BB

Bhagyashri B.

Sales coordinator

> "The platform is simple to use, offers useful automation features, and provides good value for money for growing businesses."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575)

RM

Rama M.

CEO

> "Some users might find certain features lacking or encounter difficulties in implementation."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106)

NM

Naeem M.

IT

> "Another feature I found extremely useful is the bulk lead upload process."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

NK

Navath K.

Digital Marketing Specialist

> "I never refer this CRM to any business"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072)

AN

Aditya N.

bde

> "api works well, phone direct call feature is good."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7105112)

AJ

Abhishek J.

managing director

> "Removal of users who had left the job is not as easy as other tasks"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6209308)

RT

Rahul T.

Area sales Manager

> "Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041452)

MR

Muthukumar R.

Head Marketing

> "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985)

NM

Naeem M.

IT

> "Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804)

NR

Nagabhushana R.

Business Development Executive

> "The worst part in CRM is the notification thing."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6261733)

LB

Lokesh B.

Digital Sales Specialist

> "The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the results we..."

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7007727)

AM

Andres M.

Research

> "Sometimes their customer support team is slow in their response"

[See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6242133)

[View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/)

## User interface

[Kommo](https://www.capterra.com/p/120048/Kommo/)

4.39 (219)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)

4.81 (603)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Kommo

Top features

37/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/120048/Kommo/#features)

Kylas Sales CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/210630/Kylas/#features)

### Recognition

No recognitions have been awarded to Kommo

Kylas Sales CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value CRMSoftware (2024) 

Best Value CRMSoftware (2023) 

### Deployment & support

Kommo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kylas Sales CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kommo

-   By QSOFT
-   Located in United States
-   Founded in 2004

Kylas Sales CRM

-   By Kylas
-   Located in India
-   Founded in 2020

## Popular Comparisons

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,786)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$15/month

Price

$25/month

4.3

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-120048/Salesforce-vs-Kommo)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,466)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$250/month

Price

$20/month

4.7

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,466)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$15/month

Price

$20/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120048-152373/Kommo-vs-HubSpot-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,786)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$250/month

Price

$25/month

4.7

Features

4.4

4.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,978)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$15/month

Price

$14/month

4.3

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/120048-155928/Kommo-vs-Zoho-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (734)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$250/month

Price

$7/year

4.7

Features

4.5

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (734)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$15/month

Price

$7/year

4.3

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/120048-204998/Kommo-vs-Bigin-by-Zoho-CRM)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/)

$250/month

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,829)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$15/month

Price

$50/month

4.3

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120048-157279/Kommo-vs-Dynamics-365)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,978)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$250/month

Price

$14/month

4.7

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas)

[Kommo](https://www.capterra.com/p/120048/Kommo/)[4.39 (219)](https://www.capterra.com/p/120048/Kommo/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,055)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$15/month

Price

$19/month

4.3

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120048-132666/Kommo-vs-Pipedrive)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (603)](https://www.capterra.com/p/210630/Kylas/reviews/)

vs

[noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.65 (491)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/)

$250/month

Price

$13/month

4.7

Features

4.5

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132752-210630/You-Don-t-Need-a-CRM-vs-Kylas)