# Compare Xero vs Bench 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Xero and Bench based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/120109-137795/Xero-vs-Bench-Bookkeeping --- # Xero vs Bench Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: XeroBench2/4 selected [Xero](https://www.capterra.com/p/120109/Xero/)[4.4 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.5 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) [## Xero](https://www.capterra.com/p/120109/Xero/)[4.4 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4 Reviews Sentiment Based on [3,292 reviews](#user-reviews) Positive 2,893 Neutral 239 Negative 160 [## Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.5 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) Starting Price $349.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [312 reviews](#user-reviews) Positive 278 Neutral 4 Negative 30 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 7,769 reviews from accounting software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Income & Balance Sheet 4.6 Chart of Accounts 4.5 Data Security 4.4 Document Management 4.6 Financial Reporting 4.4 \--%Fit Missing features Feature ratings Income & Balance Sheet 3.5 Chart of Accounts NA Data Security NA Document Management NA Financial Reporting 4.3 User satisfaction User satisfaction 4.4 User reviews[3,292](https://www.capterra.com/p/120109/Xero/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.5 User reviews[312](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $25Flat Rate, Per Month - Free version - Free trial Price starts from $349Flat Rate, Per Month - Free version - Free trial Best for Best for Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more. Best for Small business owners who want to focus on their business, not their bookkeeping. ## User reviews Pros & cons NC Nikki C. permit technician > "What I like most about Xero is its clean, easy-to-use interface and automation features, especially bank reconciliation and invoicing, which save time and make managing..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7139671) DT Danielle T. AP, AR, Payroll > "When you have more than one entity i find that you cant look at two company files at the same time one kick s the other one out and then it crashed TAHT is sooooo annoying as..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7107297) NC Nikki C. permit technician > "It’s an easy-to-use platform that simplifies accounting tasks like invoicing, bank reconciliation, and expense tracking with strong automation features." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7139671) BN Bill N. Senior Financial Accountant > "Reporting and workflows aren’t very flexible like some other larger ERP systems, which can be frustrating especially as our company grew in size and required more advanced..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7133604) VR Verified Reviewer Treasury Accountant > "The dashboard gives a clear, real-time view of cash flow, bank balances, and outstanding invoices, which makes decision-making much easier." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7129361) HL Hikmet L. Medical Assistance Specialist > "Sometimes bugs and problems can make urgent financial syncs slow, and customer service is usually slow when it comes to time-sensitive medical billing questions." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7100283) AF Amanda F. Licensed Real Estate Broker > "I mainly use Xero since it has an iOS mobile application that allows me to streamline online accounting processes from anywhere." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7067232) AF Amanda F. Licensed Real Estate Broker > "However, some features allocated by Xero aren’t robust enough which forces me to integrate with external Apps, for instance inventory management tools." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7067232) NS Natalie S. Senior immigration Advisor > "Xero offers 30 days for trial where you're able to explore all features of this tool and you are able to learn how it's feature can be used for accounting." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7060176) VR Verified Reviewer Treasury Accountant > "I’ve also noticed that as transaction volume increases, the platform can occasionally feel slower, especially during bank reconciliation or when loading reports." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7129361) JL John L. CEO > "Xero has become a standard tool I use to understand my business performance since incorporation and a tool I believe I will continue to use at least until my business scales..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) DE Daryl E. Consultant > "Just one example; you add a discount to a line item on a quote, lets say $10, and then realise that you put that discount on the wrong line item, so you delete the discount..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) Craig H. General Manager > "I also appreciated the accessibility, being able to access financial information from anywhere, and the automated reminders, which helped keep tasks like invoicing and..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7038677) DE Daryl E. Consultant > "This is the kind of moronic bugs that happen all the time in Xero, and its due to one thing only; an insistence on only working on things that look good to attract new users..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) AL Amber L. Discharge Planner > "Xero has a mobile application that allows me process patient payments during discharge in my organization as well as creating invoices automatically." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7002100) Bryce M. Founder > "I am upset by having to look for an alternative solution in the middle of my work month after stumbling on this and seeing no effort to rectify from xero's side or..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7091869) JL John L. CEO > "It takes times to understand and know if an accounting service provider is giving you what you need and the onboarding process did exactly this for me and my business. Once I..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) MH Martin H. Payroll Manager > "Sometimes I need to wait for a while before my authentication code comes through, delaying my login." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7102201) BN Bill N. Senior Financial Accountant > "Its wide range of integrations also allowed us to build a connected, scalable finance system with minimal effort." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7133604) KP Kelly P. Manager > "Cannot connect to CAF Bank which makes being a charity very difficult when doing the banking element" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7147951) JP John P. Transport Broker > "The dashboard is exceptionally clean, and it provides me with a brief overview of unpaid invoices and cash flow." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424) MK Michal K. IT engineer > "The only disadvantage so far is that sometimes it is hard to find some reports, for example remittance advise" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7080651) VR Verified Reviewer Treasury Accountant > "I’ve found the bank reconciliation feature especially efficient, it automatically matches transactions and significantly reduces manual effort." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7129361) Debbie M. Owner > "It does not offer good value for money compared with competitor products, and customer support is not available by telephone." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7072510) VR Verified Reviewer Founder and Copywriter > "Invoicing is straightforward, I can easily reconcile all of my transactions and can run reports without having any finance knowledge." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7047418) RH Russ H. Director > "The reports seem a little bit more difficult to work out if you do not know the correct accountancy term but you can normally work it out without too much hassle." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6818770) JL John L. CEO > "At the moment this is just me as a solo founder, I would love if Xero could also facilitate this transition for scaling businesses with a scale up or expansion onboarding..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) EC Eric C. Engineering Manager > "Missing two features that our previous system could support - detailed export to .csv, and also we started to run into issues past 100 employees." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6748194) DM Dasha M. Consultant > "We are a small nonprofit without a formal accountant and were able to set up our business and run reports in ways that are simple but useful." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7134499) DE Daryl E. Consultant > "I dread having to make changes to quotes and invoices because bugs in the UI are so common." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) JM Jesse M. Senior Accountant > "The bank reconciliation feature works well enough for our needs and saves a lot of time compared to our old system." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7125220) RG Rishi G. Software Engineer > "I do dislike how often I get logged out of Xero once I close the tab." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805) VR Verified Reviewer Treasury Accountant > "Overall, it strikes a good balance between usability and functionality, especially for small to mid-sized businesses looking for a reliable, cloud-based accounting solution." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7129361) SF Stephanie F. Owner > "Not able to talk to a support representative live; having to submit a case means a delay in resolving issues" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6820368) EB Emma B. Financial Controller > "It has many different functions and capabilities which speed up reconciling and customisable reports." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084871) JP John P. Transport Broker > "Bank feed links are sometimes broken automatically." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424) RG Rishi G. Software Engineer > "The calendar helps me track who owes me money and I am just glad I can finally see the dates." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805) CB Chris B. Owner > "Not sure which demographic will be lazy enough to not do books the old way, but also not tech savvy enough to make a small stack solution, which would be more seamless than..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880) Samuel L. Mortgage Loan Officer > "It has helped us avoid discrepancies in financial reports and tax returns by correctly recording and categorizing all our transactions including repayments and interest." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033) Adrien J. CEO > "Bank integration does not work as advertised." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7109271) MW Matt W. Founder and Director > "If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6494302) MM Melanie M. Treasurer > "The UI is a tiny bit clunky--most notably the "check writing/entering" functionality comes to mind. " [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6874464) EH Erin H. Google Ads Specialist > "I like how I can reconcile transactions in Xero from my bank feeds and set up recurring bills -- so I do not have to stress / waste time searching through everything and..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6778974) NH Natalie H. Partner and co-founder > "It's a little annoying when you've missed putting in the due date and it doesn't allow you to proceed, sometimes for the small business we don't need the due date, just add..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6346121) Rodrigo T. Director of Cyber Security > "Xero is an excellent tool that has allowed me to manage my department's expenses in a transparent and orderly way in simulation projects, prevention exercises and detailed..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504) JG Jacob G. Owner Franchisee > "The numbers of users triggering a different payment amount is not the best for a small business." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6832378) TVW Tim Van W. Senior Project Supervisor > "Xero has great budgeting and expenses control features that assist us in crafting budgets for our projects and monitoring the expenditure to ensure it remains within the..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6540687) CW Christine W. Accounts > "It is not easy to transfer data from one entity to another entity, even basic information has to enter these manually." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6871687) GN Grace N. Volunteer > "Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6580047) RG Rishi G. Software Engineer > "Then I have to sit through another annoying OTP code to get back into my account." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7084805) Rodrigo T. Director of Cyber Security > "It allows me to manage my department's accounting in real time, giving me a clear and up-to-date visualization of expenses." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6652504) NH Nina H. Hr Manager > "It isn't easy to calculate holiday in the same way as HR software." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7111292) DS Dilak S. Senior Experience Designer > "Xero simplify accounting processes by automating workflow such as paying vendors, billing, invoicing and payments matching." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6505945) JB John B. Treasurer > "For example, Xero can not suggest an annual budget based on prior year spending." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6857537) JP John P. Transport Broker > "All loads of the general Tracking margins may be a pain, and this tool makes the accounting process easier." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7076424) DM Daniel M. Owner > "Also, the learning curve can be a bit steep when diving into more complex accounting features." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6823952) CB Chris B. Owner > "The color of the logo is pleasing, the font on the website is very readable, design schemes show that this company paid visual design artist." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7037880) FS Faizan S. Payroll Manager > "It can be somewhat stagnant at times in terms of the lack of colour and user interface." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6881268) MC Matthew C. Director > "For us as a small manufacturing company that exports its products worldwide, Xero has proved to be an excellent fit with our needs." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7062551) DE Daryl E. Consultant > "Advertising plastered on the UI making the book keeper's job harder than it could be." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7024616) Samuel L. Mortgage Loan Officer > "Xero provides a sleek and simple interface that has enabled us to set up our loans and mortgages as either bank accounts or non current liability account, allowing for..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033) GL Gus L. CFO and Principal Engineer > "No way to generate travel expense report using labels" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6831756) MG Mike G. Project Manager > "You have the ability to create a quote, add your own notes and narrative, save templates, and convert quotes into invoices, all going directly to the customer and requesting..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6559041) LS Ladan S. ceo > "it took me an hour to figure out how to reach customer service, and I find that not having a live help is really a burden" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6831802) Samuel L. Mortgage Loan Officer > "It provided us with realtime updates of our financial aspects which help inform our clients and accurately process all their transactions." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6765033) LR Lisa R. Office manager > "The reason I originally did not use Xero was because our bank does not connect with Xero. " [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___7028182) JL John L. CEO > "Xero onboarding and low cost entry point for start-ups and first time users give the perfect opportunity to validate the value of this platform." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6863067) Richey J. General Manager > "Some aspects of payroll aren't equipped for specialist HR requirements." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6881639) PM Preeti M. AVP > "There are so many search options and shortcut methods like cash coding and uploading bulk journals and credit notes in CSV are available, which make the life of accountant..." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6460055) AB Abhishek B. Executive- Sales and Procurement > "Sometimes there are delays with customer service support which slightly hampers the experience of smooth workflow in case of techncial issues." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6452605) VR Verified Reviewer Account and content marketing manager > "Reoccurring invoices and the simplicity of the program were essential factors to enhance our monthly invoice procedure and Xero delivered." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6335146) GL Gus L. CFO and Principal Engineer > "Not integrated with invoicing systems like ipp.gov" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6831756) TS Tom S. Director > "Being able to manage payroll, invoices, banking feeds and tax from one platform is nice." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6856926) TE Timothy E. Owner > "They say that they can convert your old Quickbooks file to xero but after starting the process they turn around and say they couldn't do it." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6433289) SP Shelley P. Manager > "The import and export feature works nicely too if you are setting up a new account or moving data from one file to another." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6841704) SP Shelley P. Manager > "I keep sending POs that say DRAFT because the APPROVE button is at the bottom." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6841704) LA Luis A. Process Manager > "It’s a well-thought-out platform that simplifies complex financial tasks and offers a lot of flexibility through its integrations and customization options." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6602914) KL Kyle L. President > "Also, their prices keep increasing substantially and they don't care if you've been there for many years they will still increase it on you which is why I left." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6829883) HA Haithem A. NA > "The way it is built to make it easier to search of clients and invoices, great way of ammending invoices" [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6819344) WJ Will J. Director > "Good initially, but I had a lot of issues with square integration and the cost got too high in the end." [See full review](https://www.capterra.com/p/120109/Xero/#Capterra___6871639) [View Reviews](https://www.capterra.com/p/120109/Xero/reviews/) SA Suman A. TAx preparer and Licensed Producer > "I also appreciate the clean reports and easy access to financials, which makes communication with clients smoother." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___7006364) Vincent C. Project Manager > "Can be pricey for what you get, limited to just bookkeeping (no invoicing/payroll), and harder to switch or customize later." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___7089023) KT Kishore T. CEO > "That had a decent workflow in place that lets business owners answer questions at their own pace" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6494000) AM Angus M. owner > "However, nearly two months later, my records remain incomplete, and the work done so far contains hundreds of miscategorized..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6580490) KB Kyla B. Owner > "Accountants are friendly - if you can get ahold of one." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6729553) VR Verified Reviewer CEO > "They seem to intentionally delay and avoid reports by telling you they need one more thing or someone has to finalize and..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6203336) KB Kyla B. Owner > "Easy interface." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6729553) NG Nick G. Owner > "Bench promising to fix and refund those services and tax filings and then never doing so, over and over fro months." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6241569) BP Bethany P. Accountant > "I like that they have articles that are helpful to small business owners" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4959705) KT Kishore T. CEO > "They miss the deadlines often." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6494000) JF Jacob F. Owner > "Bit of a bumpy onboarding with aggressive trials clearly operated by a different team, but so much smoother once you start a..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4176003) DS Davis S. President > "What that means is we do not process refunds for previous months of service; whether you have used the service or not." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___5046838) Megan E. Owner > "I also love that they often work with entrepreneurs of small businesses like mine, so they know my unique challenges and can..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3586264) KB Kyla B. Owner > "At this point it feels like a borderline scam." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6729553) BA Bruno A. Founder > "Excellent service to receive an extra dose of stress." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6307206) VR Verified Reviewer coo > "I never leave reviews but we are really frustrated , hoping someone will pay attention to our account after continuously..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6203458) VR Verified Reviewer sound mixer > "The dashboard chat and customer call scheduling were pretty responsive." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028) VR Verified Reviewer Founder > "Customer service was lacking and my bookkeeper would respond to my inquiry on timeline with responses like..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6228203) AF Angela F. Founder > "Using bench takes bookkeeping tasks off my plate, giving me more time to focus on more important areas to grow my business." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3311685) AM Amber M. CEO > "Each time they send anything over there are multiple errors they need to fix." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#SoftwareAdvice___4944479) PT Pierpaolo T. Digital Marketer > "It is affordable and well equipped" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6247995) AM Amber M. CEO > "They are incapable of filing an accurate tax return." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#SoftwareAdvice___4944479) SE Smiley E. Gym Owner / Jail Chaplain > "I enjoyed the "Messaging" feature & the 1-on-1 calls to straighten out any questions about different expenses & purchases." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2909241) DJ Don J. Owner > "I have tried to cancel them and they keep charging me. When you call, no one answers in any department." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6165136) VL Veronica L. CFO > "Everything is easy to upload and the team is able to communicate with you and ask for documents or ask questions." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3542753) VR Verified Reviewer Founder > "I spent over $5000 and do not have access to my books." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6228203) JS Johnathan S. President > "It helps me easily track, manage expenses without the need of having to look for my bookeeper." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3006103) VR Verified Reviewer Founder - CEO > "Getting in touch with them via email or phone is next to impossible. " [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___5047834) TC Toni C. Owner > "It is smart and captures transactions in categories once I have categorized them once which saves me a TON of time." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3504344) VR Verified Reviewer sound mixer > "a bit clunky moving from bookkeeping to tax platforms and not knowing which chat/communication to use when customer support..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028) SS Scott S. Owner/Operator > "Bench helps me stay on top of my bookkeeping and know that my "i"s are dotted and "t"s are crossed." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2868982) John W. Owner operator > "Bench is more expensive than other options I've tried, but much of that is my fault." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4914736) KL Kevin L. Owner > "This makes it easier for me too since I don't need to send them pdfs every month for them to review." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2949566) BP Bethany P. Accountant > "I dislike that they sometimes don't do a great job with bookkeepin" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4959705) Guy F. President > "Completed my taxes easily and reduced my tax burden, it was the most painless tax process I've had in years." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2943412) Bradley T. CEO > "Delayed Tax Filing" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6187817) LB Lesleann B. Owner > "I reall loved the idea of using this system and having my books finally taken care of - it was still just as labor-intensive as..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3442373) DJ Don J. Owner > "They will steal from you and provide no services. " [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___6165136) CC Cassandra C. Owner > "I love having the Bench team keep me on track, organized, and see my financials with ease!" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3171778) MC Michelle C. Owner > "She is rude, condescending and knows nothing about bookkeeping" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#SoftwareAdvice___6236193) Michael S. Managing Partner > "The sales and onboarding team was amazing." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3732169) VR Verified Reviewer coo > "We have continually asked emailed, texted without a resolution." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6203458) MJ Matt J. Owner > "Good communication from my team, easy to use software." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___4491608) VR Verified Reviewer sound mixer > "Furthermore, they will not advise you of critical filing necessities because it's in their list of "disclaimers"." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028) RM Ronda M. Owner > "Excellent team, easy to access rotors, fast turn around." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3766575) VR Verified Reviewer sound mixer > "I asked why didn't my tax preparer notify me - the short answer: he didn't even know NYC requires a seperate business filing." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___3940028) LA Luis A. Founder > "Love that I don't have to keep track of all accounting myself and that I can take a look at how the business is doing from a..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2467578) VR Verified Reviewer Founder > "It's impossible to talk to support, they didn't file any returns for us even though we have paid them for 3 years." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___4630307) CC Cassandra C. Owner > "I knew it was time to organize my finances and Bench makes it super easy for me." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3171778) VR Verified Reviewer Founder > "I could not recommend this service to anyone." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#GetApp___6228203) AT Amy T. Director > "The accounting team took our records for the past three years and was able to give us clear understanding of the numbers to..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2527895) NS Natalie S. Founder > "The cost is a lot for my small business." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3541858) KM Krista M. Owner > "They helped me to apply for the loans that were right for my business and I'm able to see a future for my business because of..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2453960) BE Britt E. CRO > "We are a projects company, so I anticipate potential issues with project billing and accounting, but that is a future problem." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2957018) DS Daniel S. Owner > "Easy Way To Stay On Top Of My Business, Taxes & Reports." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3492951) AN Arsen N. Founder > "I am totally ok with it, but I should be informed about this in advance. But informing me a few weeks before the deadline, in..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3422895) AV Alex V. Owner > "I love that it's hands off - I can focus on my business and Bench takes care of all my books!" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3127141) SC Susan C. owner > "I still haven't figured out how to get them access to my bank statements, so I have to scan and copy them." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2943498) VK Victoria K. VP/Creative director > "The customer service is helpful with any questions we may have" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3504578) JPL John Paul L. Owner/CEO > "Integration took a little longer and a few timely processes to begin that were a little confusing, however all necessary steps..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2967851) JG Joshua G. CEO > "It links with your accounts so you don't have to manually input everything. AND THEIR TEAM ACTUALLY CARES ABOUT YOU, which is a..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2751782) Megan E. Owner > "I can't find this level of service for the price anywhere else." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3586264) JB Jonathan B. Partner > "Bench helped free up the minimal time that we as business owners have and spend more of that time focusing on our business,..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2356209) TH Tyler H. President > "Some of the features like attachments don’t work well in the app, I would like to be able to upload pictures and screenshot..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2370444) Chris B. Co-Founder > "I've been using Bench for years now and it's so simple to see and manage my books. When something isn't categorized correctly,..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2457290) Guy F. President > "Communication early in Bench Tax could be improved but I mostly put this on me for being behind." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2943412) AZ Annelies Z. Writer > "The customer service is responsive and professional, helping me stay organized with finances so I can keep working." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2224762) LC Luisa C. COO > "We would like to use the accrual accounting adjustment but haven't been able to get help with this yet." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3193919) SL Steve L. Owner > "Everyone I worked with to understand and use the bookkeeping software was friendly, professional, and helpful." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3494039) AC Aimee C. Owner > "My biggest concern is that in working with the company you get handed off to several different staff." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2989978) SI Shoney I. CEO > "The setup process was very simple & I've enjoyed having a single point of contact at Bench that I can reach out to whenever I..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2509172) VR Verified Reviewer Brand, Marketing Communications & PR Strategist > "Therefore, it was a near emotional crisis to embrace I had to go into my documents like a surgeon to know every weird detail of..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2459760) ES Emily S. Owner > "The stress of organizing everything for taxes is lifted off, and I know that I always have someone working on it everyday on my..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2498067) AC Aimee C. Owner > "The device is expensive compared to other bookkeeping devices." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2989978) NV Nichole V. Salon owner > "This is my first year using them but I’m hopeful that end of year will go very smoothly and my accountant will be able to save..." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2301027) LB Lesleann B. Owner > "I felt like I was paying a premium price and still having to do a bulk of the work." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___3442373) MS Michael S. Owner > "Takes the distracting minutiae out of my daily work and lets me focus on what I'm good at" [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2486508) Samantha G. Owner > "The only challenging initial integration was with Paypal- myself and the Bench team member had a hard time linking everything." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2571562) SS Sonya S. Owner/chef > "It helps me understand my financials in one glance, all in one place." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2370528) MM Marie M. Founder > "On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA." [See full review](https://www.capterra.com/p/137795/Bench-Bookkeeping/#Capterra___2291254) [View Reviews](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) ## User interface 4.40 (3,292) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) 4.49 (312) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounts Payable 150 Important Accounts Receivable 120 Important Xero Top features 39/45 - Access Controls/Permissions - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - AI Copilot - API - Approval Process Control - Audit Management - Audit Trail - Bank Reconciliation - Billing & Invoicing - Budgeting/Forecasting - Cash Flow Management - Chart of Accounts - Compliance Management - Currency Conversion - Data Security - Document Management - Encryption - Expense Tracking - Financial Consolidation & Close Management - Financial Management - Financial Reporting - Fixed Asset Management - Fund Accounting - General Ledger - Generative AI - Income & Balance Sheet - Mobile Access - Multi-Currency - Multi-Location - Payment Processing - Payroll Management - Project Accounting - Purchase Order Management - Quotes/Estimates - Receipt Management - Recurring/Subscription Billing - Reminders - Sales Tax Management - Status Tracking - Tax Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/120109/Xero/#features) Bench 15/45 - Access Controls/Permissions - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - AI Copilot - API - Approval Process Control - Audit Management - Audit Trail - Bank Reconciliation - Billing & Invoicing - Budgeting/Forecasting - Cash Flow Management - Chart of Accounts - Compliance Management - Currency Conversion - Data Security - Document Management - Encryption - Expense Tracking - Financial Consolidation & Close Management - Financial Management - Financial Reporting - Fixed Asset Management - Fund Accounting - General Ledger - Generative AI - Income & Balance Sheet - Mobile Access - Multi-Currency - Multi-Location - Payment Processing - Payroll Management - Project Accounting - Purchase Order Management - Quotes/Estimates - Receipt Management - Recurring/Subscription Billing - Reminders - Sales Tax Management - Status Tracking - Tax Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/137795/Bench-Bookkeeping/#features) ### Recognition Xero is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Bench ### Deployment & support Xero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bench Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Xero - By Xero - Located in New Zealand - Founded in 2006 Bench - By Bench Accounting - Located in Canada - Founded in 2012 ## Popular Comparisons [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $25/month Price $38/month 4.3 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/120109-190778/Xero-vs-QuickBooks-Online) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $349/month Price $38/month 4.4 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/137795-190778/Bench-Bookkeeping-vs-QuickBooks-Online) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $25/month Price $2210/year 4.3 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/120109-174984/Xero-vs-QuickBooks-Enterprise) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $349/month Price $2210/year 4.4 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/137795-174984/Bench-Bookkeeping-vs-QuickBooks-Enterprise) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) $25/month Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/120109-135757/Xero-vs-NetSuite) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) $349/month Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-137795/NetSuite-vs-Bench-Bookkeeping) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,559)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) $25/month Price $1922/year 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/120109-212058/Xero-vs-QuickBooks-Desktop-Pro) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) vs [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,559)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/) $349/month Price $1922/year 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/137795-212058/Bench-Bookkeeping-vs-QuickBooks-Desktop-Pro) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/) $25/month Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-120109/Intacct-vs-Xero) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.29 (684)](https://www.capterra.com/p/76/Intacct/reviews/) $349/month Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-137795/Intacct-vs-Bench-Bookkeeping) [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.44 (1,043)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) $25/month Price $235/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-189398/Xero-vs-QuickBooks-Online) [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[4.49 (312)](https://www.capterra.com/p/137795/Bench-Bookkeeping/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.44 (1,043)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) $349/month Price $235/month 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/137795-189398/Bench-Bookkeeping-vs-QuickBooks-Online)