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Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more.
Our customers are finance teams wanting to streamline and operationalise spend management in their medium sized business. We’re most popular with trade businesses, aged care, NDIS and NFPs.
I love Xero - Xero is a multifuctional site/app that has many features and abilities that are useful for individuals and small business which is what I use it for.
Unable to run a payment history by vendor for some reporting I needed to complete. Possible user error but, I was told functionality not available.
Features such as bank connections and invoice creation are great, while the dashboard offers very useful and great information.
Back to the bank feed -- Xero is unable to connect with a number of banks. In addition, the bank feed sometimes drops out transactions with no notice to the file owner or bookkeeper.
Xero is a good choice for businesses looking for comprehensive accounting software with a range of features and good customer support.
Lack of integration with Shopify for invoice/inventory management.
I love, love, love the app and cloud versions. I like that I can snap pictures of my receipts and chart them immediately so that my reconciliations go smoother.
1099 reports are too limited. Tracking categories are too limited.
I love it and has helped my team save time for expense claims. Our overall staff who use it love it as well.
It's very susceptible to fraud and when there are fraudulent transactions on your account, you can't contact anyone for several days.
The ease of use when adding subscription service products like office software is very helpful. Xero integration makes everything a bit smoother.
We have moved to another program. Lack of support, response times poor, no support available outside of business hours, lack of understanding about issues being experienced, cost.
Customer support was great and the product is high quality, easy to use.
The budget concept was confusing for our team and often led to payment issues. The integration with Xero misreported the actual balance of the account, instead it reported the budget amount.
Customer support is amazing too, they help straight away.
Kick ass Tools for a business that doesn't use credit accounts.
Nigel: My name is Nigel. I'm the Managing Director of my own company, D13 Solutions. We are a consultant company using Xero, which I'm rating five out of five. Xero was recommended to us by our accountants. They had options for products like Sage and some other products as well. They showed us two or three of those products, and we chose Xero from that list. We chose Xero because Xero was the most usable of the products. So the interface was very simple, but it also suited the way we work. So inability to do what we needed to do in the shortest possible time, in the easiest way. Xero gave us the best options out of all of the things we looked at. So we switched to Xero from our previous package. That was really straightforward. But for everything we use it for, which is invoicing, quotes, purchase orders, it's all really good. It's really straightforward and simple to use. We use it in multiple currencies as well, and it supports that very well indeed. But we've integrated things like the company credit cards, so everybody's credit card is integrated into the system, so it really works nice and simple. So things like my month end when I'm doing all my reconciliations, those take a matter of a couple of hours, not a couple of days. Xero has been a game changer for us. It's made my life more simple. It's kept my costs down. This means I haven't got to go and find someone external to my bookkeeping because it's all simple and easy to use within the app. I would recommend anybody to try Xero. It may not be for everyone, but it's certainly worth trying. And with a free trial available, why would you not?
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