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Small and medium sized practices in ambulatory setup
EMA® EHR features adaptive learning in 10 specialties. gGastro® EHR serves gastroenterology. They integrate with our Practice Management and gPM™ systems, all accessed via tablet, browser or mobile.
We love a lot about this software and how it has optimized our buisness- the calendar is beautiful and the features are very thoughtful.
This is a misleading question. My experience of the software.
I went from a totally paper practice to Charm, and could only do so because of the reasonable cost of Charm. I am more organized and can respond to my patients as I should in the electronic era.
WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND. THEY CHARGED US $3000 TO TRANSFER PATIENT DATA FROM OUR OLD SYSTEM.
Charm is a user friendly, patient friendly, online EMR system. It has many different features that help to automate many tedious tasks and help take the burden off of smaller clinics/teams.
There is no orders tab, no diagnostic testing tab. Everything that is a task, can be completed, but not deferred or deleted if not performed.
Overall I am very pleased with charm. It is ease to use, offers lots of reports and analytics, and everything is contained.
I really can't think of anything that we disliked.
Its easy to use, intuitive, and robust; support is excellent, the company is responsive, and constantly improving the software.
This means loss of revenue for the practice. The reminder system is also very redundant and I have had numerous patient complaints over it.
The online training was great and timely (we fit the sessions within a month and this gave me time to spare for going online in time for October 2012). Customer service has also been wonderful.
I have reported this to the company but have only been told that it is being "looked into. I am very concerned that this information from the old paper charts has been lost.
Overall, they are pretty reliable and their system works really well with our PM system, so win win all around.
Although there was an attempt to be organized, it fell a little short. I also hated the bridging errors we would get from EMA to our billing software.
The benefit of going paperless is amazing and streamlines the front and back office to work together for quality patient care.
When a problem arises, sometimes you cannot reach someone directly and leaving an email is not always convenient. The response is too delayed and very frustrating.
Matthew: Hi. My name is Matthew. I'm a pediatrician, and I give ChARM EHR a rating of five. We've looked at a number of different EHRs in our quest for a sophisticated but easy-to-use program. We were using Practice Fusion, but after the cost got prohibitive and the software not really that functional, we started looking for some other avenues. We looked at Kareo, we looked at AdvancedMD, and we looked at Amazing Charts. Those were the three big ones that we looked at. All of them were very good, but they were either cost-prohibitive or too complex and not easy to use via the scheduler or to be putting in notes. ChARM EHR was one of the ones that we looked at, and it really fit the bill perfectly. It's, was easily customizable, and the cost, because we have a small practice, was very low. It did what we had to do. It was very user-friendly. The scheduler was easy to use. Plus, it gave me an app on my phone to look at my schedule on a daily basis. Couldn't ask for any more than that. ChARM was very easy to implement in the office since it was cloud-based. We were able to input most of the data very, very easily since we have a small practice, but the user interface was very user-friendly. It didn't require a lot of time, and because it was cloud-based, it could be done from various locations, both from my office and from my receptionist's home if we had to. So the onboarding and the implementation was very, very quick and easy. We found ChARM EHR to be a good fit for our practice, because it was relatively small, and the cost was minimum. However, if your practice is a large practice, the cost may get prohibitive. The ChARM EHR program is very easily user-friendly. It's customizable, and it is pinpointed for any particular practice, whether it be pediatrics, family medicine, general medicine. The varied templates that are there are easily customizable. Their software support is excellent. They get back to you very quickly. So I really recommend it highly for anyone that has a practice that is relatively small, that needs a user-friendly program, and it's easily customizable.
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