# Compare CharmHealth vs Genesis Chiropractic Software 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CharmHealth and Genesis Chiropractic Software based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120340-128411/ChARM-EHR-vs-Genesis-Chiropractic-Software

---

# CharmHealth vs Genesis Chiropractic Software Features and Cost Comparison

Last updated April 2nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CharmHealthGenesis Chiropractic Software2/4 selected

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.5 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

[## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

3.8

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

125

Neutral

12

Negative

14

[## Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.5 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

Starting Price

$97.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

ZJ

ES

Based on [310 reviews](#user-reviews)

Positive

288

Neutral

14

Negative

8

## Summary

* * *

Key features rated by users

Features selected based on 5,977 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.5

Charting

4.1

Patient Scheduling

4.0

Document Management

3.3

73%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.6

Document Management

\--

User satisfaction

User satisfaction

4.2

User reviews[151](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

3.8

User satisfaction

4.5

User reviews[310](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$25Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$97Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

Best for

Solo Chiropractic practices and clinics, who want to optimize profit, reduce tedious tasking, improve patient retention, and increase operational efficiencies. Now available with AIScribe!

## User reviews

Pros & cons

YP

Yatra P.

Student Nurse RPN

> "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

DH

Daniel H.

PMHNP

> "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth might lag few times during rush times and the customer service can take long to respond back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

JK

Jacob K.

Administration

> "The software is reliable, the pricing is transparent, and the support team is responsive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

MF

Matilda F.

Office Manager

> "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

VR

Verified Reviewer

Physician, Owner

> "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

Tracy S.

Family Nurse Practitioner

> "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

YP

Yatra P.

Student Nurse RPN

> "It has very simple layouts which are easy to learn and understand."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

KK

Kelsey K.

President , Naturopathic Physician

> "The clinic workflows enhance patient care and efficiency in the office."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

SC

Sierra C.

SLP

> "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833)

JK

Jacob K.

Administration

> "It’s a powerful tool that grows with your practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

VR

Verified Reviewer

Physician, Owner

> "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth is easy to use for small to medium clinics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

CN

Candace N.

Office Manager

> "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683)

GJ

Grant J.

Operations Coordinator

> "I also enjoyed that you could filter it by location or provider to get the most use out of it."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

NJ

Nikita J.

Midwife Apprentice, OB Tech, Doula

> "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003)

SO

Sarah O.

Naturopathic Physician

> "In theory, I also love the integration with Quest labs."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

MD

Molly D.

Provider and sole proprietor

> "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

SO

Sarah O.

Naturopathic Physician

> "Easy to use and customize, love the integration with FullScript."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

Tracy S.

Family Nurse Practitioner

> "Support completely ineffective. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

MF

Matilda F.

Office Manager

> "We've had an excellent experience with claims and reimbursement working with their billers, RCM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

SS

Shaquita S.

CEO

> "I signed up in February of 2024 and do not have all features activated that they have charged me for."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

KK

Kelsey K.

President , Naturopathic Physician

> "The EHR supports clinic work flow."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

CR

Christina R.

Owner

> "There is also only one option for integrated payment processing which was not good for me, especially since..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552)

GJ

Grant J.

Operations Coordinator

> "It made finding patients and daily appointments easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

MD

Molly D.

Provider and sole proprietor

> "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

SS

Shaquita S.

CEO

> "The erx and EPCS set up has taken more than 4 months for me."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

DAB

Dr Aaron B.

Owner and Doctor

> "Customer support is terrible."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

MD

Molly D.

Provider and sole proprietor

> "As far as EMRs go, as a solo provider this is a good option."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

AI

Asha I.

Physician

> "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774)

AA

Asma A.

Medical Director

> "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917)

LM

Latasha M.

PMHNP-BC

> "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MF

Matilda F.

Office Manager

> "Charm is a user friendly, patient friendly, online EMR system."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

Julio A.

Manager

> "There is no option for refilling orders for patients. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

AS

Amelia S.

Psych ARNP

> "Free, good support, relatively user friendly, customizable"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348)

JL

Jennifer L.

Physician

> "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

AW

Ashley W.

Nurse Practioner

> "price is great compared to other EMRs but you get what you pay for.."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520)

OP

Oluwole P.

Medical Director

> "Onboarding is brief and not very detailed."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

KK

Kelsey K.

President , Naturopathic Physician

> "Charm is easy to use."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

LM

Latasha M.

PMHNP-BC

> "Very poor customer service, in fact, No customer service"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MD

Molly D.

Provider and sole proprietor

> "It's affordable and fairly easy to get up and going."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

JL

Jennifer L.

Physician

> "They will not fix your program."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

CM

Cassandra M.

Operations Manager

> "Charm is also very user friendly."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409)

SF

Suzanna F.

Psychiatrist

> "Like all programs with legacy code, some of the templates that I have used for years get a little buggy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

OP

Oluwole P.

Medical Director

> "Other than occasional slow response time of technical team, I am pleased."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

PN

Polina N.

Admin

> "Hard to sign up for e prescribing, some troubles with verification of identity"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649)

Julio A.

Manager

> "It has almost all the features we need to run the practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

JL

Jennifer L.

Physician

> "The customer service is TERRIBLE."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

HS

Hanna S.

Naturopathic doctor

> "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133)

JW

Janmetra W.

practice manager

> "The reporting system is not the best."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

CR

Christi R.

COO

> "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445)

AA

Amber A.

Physician

> "Charting is not as cohesive as I would like."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

Julio A.

Manager

> "It is highly customizable and their support is great. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

EA

EUNICE A.

NURSE PRACTITIONER

> "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

KK

Kathryn K.

Naturopath

> "the calendar is terrible. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577)

AF

Autumn F.

Naturopathic physician

> "I like the ease of customizability. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

MW

Mignon W.

Pysician

> "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

SF

Suzanna F.

Psychiatrist

> "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

ES

Elizabeth S.

MD

> "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I like the easy of locating a patient, and being able to add alerts and notes to charts"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

ES

Elizabeth S.

MD

> "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

EA

EUNICE A.

NURSE PRACTITIONER

> "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "As a small business owner and medical provider I was able to set up and implement the use of Charm all by..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

VR

Verified Reviewer

Executive Consultant

> "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057)

AF

Autumn F.

Naturopathic physician

> "The support team is very helpful."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

KC

Kelly C.

Office Manager

> "Due to not understanding the system we were left to figure it out or would just get written instructions which..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371)

VR

Verified Reviewer

Optometrist

> "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136)

JA

June A.

Nurse Practitioner

> "Billing and customer service is a nightmare."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2782286)

AA

Amber A.

Physician

> "It’s inexpensive and works better than something I used that was significantly more expensive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

LB

Lisa B.

Owner FNP-C

> "BILLING sucked and minimal support."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253)

MW

Mignon W.

Pysician

> "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

AL

Anton L.

Acupuncturist

> "It's hard to find the configuration sometimes."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688)

FG

Feras G.

Consultant/Practice Admin

> "However, the team is always helpful and the RCM team is the best team we have ever used in Revenue Management."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3465630)

LD

Laura D.

Nurse Practitioner

> "Patients can't seem to update their demographic information, and credit card information themselves. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511)

[View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Zameeya J.

Provider

> "Everything is concise and clearly labeled for a smooth experience."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___7097470)

GP

GUY P.

owner provider

> "Promising software but was told in the sales phase that the requests/ questions could be done by the software but in..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6328952)

ES

Emilie S.

Chiropractor co owner

> "Easy to use notes for our chiropractors, more doc and coding compliant with great customer service"

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6332206)

PM

Payton M.

Chiropractor

> "People get red screens and nothing pops up about why, issues sometimes with appointments not showing up or showing..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6332345)

MC

Melanie C.

Clinic Manager

> "We have a lot to learn still so we can customize the software to suit our practice, but from what we have so early..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6274644)

AW

Angela W.

Front office coordinatior

> "sometimes it doesn't click on them when I am trying to get it to click on them and then it miss schedules."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6122049)

DH

David H.

Owner

> "The documentation process is super fast, and the cloud-based software works seamlessly with our Macintosh computers..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___4790001)

GL

Gerard L.

owner

> "I have been leaving messages and support tickets for almost 2 months trying to add another doctor to my system. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#SoftwareAdvice___6004028)

PT

Patrick T.

Owner

> "The biggest thing that I was looking for in an EHR is that it was Cloud-based. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6332276)

DB

Devin B.

Owner

> "There is a lot of processes going on at once so the transition from page to page is not as fast as I would like so..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___4518523)

MJ

Maria J.

Office Administration

> "I like that we are able to set up tasks and assign them to different users and follow up/keep track of them."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118530)

MJ

Maria J.

Office Administration

> "Quick stop don't pop up when you open the patient chart, so they can easily get missed."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118530)

HC

Halli C.

Office Manager and Owner

> "We were able to talk with technical staff as needed, and they were able to address our needs and concerns. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6137778)

AW

Angela W.

Front office coordinatior

> "the hardest is when I am trying to fix a bulk scheduling. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6122049)

MC

Melanie C.

Clinic Manager

> "Let me tell you, the training team has been kind, patient and reassuring during this entire process and always will..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6274644)

EV

Eunice V.

Front Desk

> "Nothing that I did not like of Genesis software, like with everything new you have to put in the effort to learn a..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6133649)

ZE

Zsolt E.

Doctor

> "Great, communicative and integrated team who are really striving to see us succeed."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6626172)

DB

Devin B.

Owner

> "The intake process has been a bit tough for us as we find patients have a tough time navigating and getting through..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___4518523)

DJ

Danica J.

Office Manager

> "Genesis is a great EMR, they have great user support and we have been able to integrate multiple applications with..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6123279)

GL

Gerard L.

owner

> "There is no telephone support. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#SoftwareAdvice___6004028)

JN

James N.

Doctor

> "I like that it has easy to implement macros. If you want something to be a one tap, it can be a one tap. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118165)

CG

Charles G.

OWNER CHIROPRACTOR

> "A little expensive for the service we receive."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6128905)

HK

Hamid K.

Chiropractor

> "I can't say enough good thing about this company, its team, its delivery, its customer support, its training..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#SoftwareAdvice___3856122)

JN

James N.

Doctor

> "The trainers need more training on what they don't know. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118165)

JL

Jessica L.

OFFICE MANAGER

> "Great team that is always super helpful when we have questions."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6425683)

JA

Joseph A.

CHIROPRACTOR

> "I MISS USING PAPER BUT OF ALL THE ONES"

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6120162)

DH

David H.

Owner

> "As a successful chiropractor who has been using Genesis EHR for the past 6 years, I can confidently say that this..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___4790001)

BT

Brian T.

President

> "It is way too complicated."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6125603)

BH

Bharon H.

Clinic Owner

> "I love the team and program and have referred numbers of people to get Genesis."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118146)

BL

Bari L.

chiropractor

> "I canceled it and will now call my credit card company to block the charge."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3668371)

CD

Carolyn D.

Operations Coordinator

> "The support staff is knowledgeable and works with me to understand how everything works together."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6128647)

JP

Jonathon P.

Co-Owner

> "The new version has much less customizable options so we are using the older version but there are no set macros..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3273163)

DB

Devin B.

Owner

> "It is able to connect the schedule well and the immediate access to notes for the doctor."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___4518523)

JA

Jill A.

CEO

> "Onboarding STRESS was HELL."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6134054)

DH

David H.

Owner

> "Switching EHRs can be a pain, but we are glad we made the switch to Genesis."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___4790001)

JD

JennIFER D.

Chiropractor

> "somewhat outdated, for example you click on something then change your mind and click on something else and it takes..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3039901)

PR

Paige R.

Chiropractic Assistant

> "My favorite thing about this software: different color blocks for different patient appointments, intuitive use,..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3023135)

BL

Bari L.

chiropractor

> "So much wasted time and once we were live, nobody could help with the billing portion. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3668371)

BH

Bharon H.

Clinic Owner

> "This program has been a rock in our office since the beginning."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118146)

BL

Bari L.

chiropractor

> "Nobody could support our billing needs and the software was SO EXPENSIVE. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3668371)

EV

Eunice V.

Front Desk

> "Support team is always available to help with any questions."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6133649)

RB

Renee B.

Office Manager

> "We are computer literate++, but we found the initial training confusing and difficult to follow."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3529026)

JJ

Josh J.

Chiropractic Business Owner

> "Through this process, I didn't realize really how much goes into all of this and the team has really given me a..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___4100325)

MT

Mark T.

DC

> "Also, the schedule doesn't clearly indicate which patients are checked in and my staff miss that feature as well."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3015344)

DSB

Dr.Stephan B.

Owner/Chiropractor

> "Very easy to manage multiple aspects of the clinic from scheduling, keeping patient on track with their visits and..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3015225)

JQ

Julie Q.

Chiropractor

> "Cant turn off Insurance questionnaires in intake forms as we do not need that."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3025909)

SD

Stephanie D.

Clinic Director

> "It streamlines processes and patient info which helps with anything we need no matter where we are in our office the..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3111484)

GW

Gabby W.

Chiropractor

> "Because of all the features and customization the process of implementing and learning the program is quite..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3020918)

TS

Tim S.

Owner

> "training was easy we picked up on thing very quickly Loved working with the training team "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6128655)

AO

Andrey O.

Chiropractic Doctor

> "As well as, not being able to import insurance information from the previous software."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3040105)

BH

Bharon H.

Clinic Owner

> "Its ease of use and support is top tier."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118146)

BL

Bari L.

chiropractor

> "I was not ready to go live and should've listened to my intuition. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3668371)

RT

Rachael T.

Billing and Medical Records

> "User friendly and the customer support is fantastic"

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6124002)

CM

Chad M.

owner

> "this would be better any other way as it is so confusing to people who dont want to learn how task tab works....just..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3020740)

EV

Eunice V.

Front Desk

> "Easy to handle and effective and customer service are very friendly."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6133649)

KR

Kim R.

Office Manager

> "When I have to make an adjustment to a claim after money has been posted to it, nightmare!"

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3015198)

ND

NIchole D.

Patient Coordinator

> "great experience easy to use!"

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6125068)

JCR

J. Clifford R.

Associate Doctor

> "Front desk functions are somewhat cumbersome"

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3045302)

DL

Dylan L.

Chiropractor

> "Easy to use and very straight forward with no confusion for our whole team."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6123383)

KS

Kevin S.

Chiropractor

> "Vericle is always not working correctly or loads extremely slow."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3026134)

DL

Dylan L.

Chiropractor

> "Amazing experience they are very helpful and great customer service."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6123383)

AL

April L.

Chiropractor

> "I really wish it did not have to be so tedious to create a note."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3014729)

EV

Eunice V.

Front Desk

> "Training just took one day, It was very friendly user."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6133649)

JI

Joseph I.

Owner

> "Some parts not intuitive enough for perhaps Doctors not as computer savvy ."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3014702)

KA

Kevin A.

Chiropractor

> "How user friendly it is to menuever around."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6118399)

MS

Melinda S.

Front Desk

> "Some features are difficult to navigate."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3015582)

TS

Tim S.

Owner

> "very easy to use compared to other systems I have used."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6128655)

ML

Michael L.

Chiropractor

> "Data entry to switch software is a bear."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3020759)

JA

Joseph A.

CHIROPRACTOR

> "IT HAS BEEN HARD BUT GOOD."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___6120162)

LD

Laura D.

CHIEF FINANCIAL OFFICER

> "Extremely difficult to find in a software and billing company."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3299086)

KT

Keegan T.

Chiropractic intern

> "The smart-phrases programmable are key in ensuring quick and thorough notes, especially when it comes to patient..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3039809)

SH

STEPHANIE H.

Office Manager

> "I do not like the fact that after I send it, I have no point of reference until someone responds back to me. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___2293663)

AB

Amanda B.

Owner/Doctor of Chiropractic

> "I have been using Genesis for just shy of a year and the billing team has already helped me improve my billing and..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3020786)

TP

TJ P.

Owner

> "Customer support is slow."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___2343940)

SW

Steve W.

Doctor of chiropractic

> "I get more reactivations, better commitment from patients, communication with staff and increased collections..."

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___3014918)

SH

STEPHANIE H.

Office Manager

> "I cannot stand the way that "tasks" work. "

[See full review](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#Capterra___2293663)

[View Reviews](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

## User interface

4.24 (151)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)

4.55 (310)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CharmHealth

Top features

47/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features)

Genesis Chiropractic Software

17/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/#features)

### Recognition

No recognitions have been awarded to CharmHealth

No recognitions have been awarded to Genesis Chiropractic Software

### Deployment & support

CharmHealth

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Genesis Chiropractic Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CharmHealth

-   By MedicalMine
-   Located in United States
-   Founded in 2007

Genesis Chiropractic Software

-   By ClinicMind
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

$25/month

Price

$49/month

4.2

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-136876/ChARM-EHR-vs-Pediatric-Therapy-EMR)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

vs

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.04 (1,083)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

$97/month

Price

$159/month

4.4

Features

3.9

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/48210-128411/ChiroTouch-vs-Genesis-Chiropractic-Software)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-180899/ChARM-EHR-vs-Alleva)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

vs

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

$97/month

Price

$129/month

4.4

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/128411-142407/Genesis-Chiropractic-Software-vs-ChiroFusion-Complete-Practice-Management)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

vs

[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

$97/month

Price

$149/month

4.4

Features

4.9

4.1

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/128411-141960/Genesis-Chiropractic-Software-vs-ChiroSpring)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$25/month

Price

$0

4.2

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120340-195467/ChARM-EHR-vs-Care-Patron)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

vs

[EZBIS](https://www.capterra.com/p/27270/EZBIS/)[4.64 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/)

$97/month

Price

$225/month

4.4

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/27270-128411/EZBIS-vs-Genesis-Chiropractic-Software)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.94 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120340-129169/ChARM-EHR-vs-Tebra)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

vs

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[4.80 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/)

$97/month

Price

$299/month

4.4

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/128411-218059/Genesis-Chiropractic-Software-vs-ChiroHD)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.39 (447)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120340-122278/ChARM-EHR-vs-EpicCare-EMR)

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/)

vs

[zHealth](https://www.capterra.com/p/162807/zHealthEHR/)[4.59 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/)

$97/month

Price

$119/month

4.4

Features

4.5

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/128411-162807/Genesis-Chiropractic-Software-vs-zHealthEHR)