# Compare CharmHealth vs Doxy.me 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CharmHealth and Doxy.me based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/120340-158461/ChARM-EHR-vs-Doxy-me --- # CharmHealth vs Doxy.me Features and Cost Comparison Last updated April 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharmHealthDoxy.me2/4 selected [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) [## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting Price $25.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.3 Customer Service 3.8 Reviews Sentiment Based on [151 reviews](#user-reviews) Positive 125 Neutral 12 Negative 14 [## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting Price $35.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.5 Reviews Sentiment SG SO PA Based on [1,226 reviews](#user-reviews) Positive 1,153 Neutral 45 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,182 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings HIPAA Compliant 4.7 Two-Way Audio & Video 5.0 E-Prescribing 4.0 Video Conferencing 4.4 Appointment Scheduling 4.1 80%Fit Missing features Feature ratings HIPAA Compliant 5.0 Two-Way Audio & Video 4.7 E-Prescribing NA Video Conferencing 4.6 Appointment Scheduling 4.5 User satisfaction User satisfaction 4.2 User reviews[151](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.4 Customer support 3.8 User satisfaction 4.6 User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.5 Price starts from Price starts from $25Usage Based, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists. Best for All healthcare professionals ## User reviews Pros & cons YP Yatra P. Student Nurse RPN > "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) DH Daniel H. PMHNP > "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553) DAB Dr Aaron B. Owner and Doctor > "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) JK Jacob K. Administration > "The software is reliable, the pricing is transparent, and the support team is responsive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) MF Matilda F. Office Manager > "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) VR Verified Reviewer Physician, Owner > "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) SC Sierra C. SLP > "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd subsections..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) VR Verified Reviewer Physician, Owner > "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) KK Kelsey K. President , Naturopathic Physician > "The clinic workflows enhance patient care and efficiency in the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) Tracy S. Family Nurse Practitioner > "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) JK Jacob K. Administration > "It’s a powerful tool that grows with your practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) NJ Nikita J. Midwife Apprentice, OB Tech, Doula > "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003) YP Yatra P. Student Nurse RPN > "CharmHealth is easy to use for small to medium clinics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) DAB Dr Aaron B. Owner and Doctor > "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) GJ Grant J. Operations Coordinator > "I also enjoyed that you could filter it by location or provider to get the most use out of it." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) MD Molly D. Provider and sole proprietor > "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) SO Sarah O. Naturopathic Physician > "In theory, I also love the integration with Quest labs." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) SS Shaquita S. CEO > "I signed up in February of 2024 and do not have all features activated that they have charged me for." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) SO Sarah O. Naturopathic Physician > "Easy to use and customize, love the integration with FullScript." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) CR Christina R. Owner > "There is also only one option for integrated payment processing which was not good for me, especially since that..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552) MF Matilda F. Office Manager > "We've had an excellent experience with claims and reimbursement working with their billers, RCM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) MD Molly D. Provider and sole proprietor > "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) KK Kelsey K. President , Naturopathic Physician > "The EHR supports clinic work flow." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) SS Shaquita S. CEO > "The erx and EPCS set up has taken more than 4 months for me." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) GJ Grant J. Operations Coordinator > "It made finding patients and daily appointments easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) CN Candace N. Office Manager > "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) LM Latasha M. PMHNP-BC > "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung up..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MD Molly D. Provider and sole proprietor > "As far as EMRs go, as a solo provider this is a good option." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) Julio A. Manager > "There is no option for refilling orders for patients. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) MF Matilda F. Office Manager > "Charm is a user friendly, patient friendly, online EMR system." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) JL Jennifer L. Physician > "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AS Amelia S. Psych ARNP > "Free, good support, relatively user friendly, customizable" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) AW Ashley W. Nurse Practioner > "price is great compared to other EMRs but you get what you pay for.." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520) OP Oluwole P. Medical Director > "Onboarding is brief and not very detailed." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) KK Kelsey K. President , Naturopathic Physician > "Charm is easy to use." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MD Molly D. Provider and sole proprietor > "It's affordable and fairly easy to get up and going." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) JL Jennifer L. Physician > "They will not fix your program." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) CM Cassandra M. Operations Manager > "Charm is also very user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409) SF Suzanna F. Psychiatrist > "Like all programs with legacy code, some of the templates that I have used for years get a little buggy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) OP Oluwole P. Medical Director > "Other than occasional slow response time of technical team, I am pleased." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) AI Asha I. Physician > "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774) Julio A. Manager > "It has almost all the features we need to run the practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) PN Polina N. Admin > "Hard to sign up for e prescribing, some troubles with verification of identity" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649) HS Hanna S. Naturopathic doctor > "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133) JL Jennifer L. Physician > "The customer service is TERRIBLE." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) CR Christi R. COO > "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445) JW Janmetra W. practice manager > "The reporting system is not the best." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) Julio A. Manager > "It is highly customizable and their support is great. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) AA Amber A. Physician > "Charting is not as cohesive as I would like." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) SP Stephanie P. Nurse Practitioner/Owner > "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) EA EUNICE A. NURSE PRACTITIONER > "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) AA Asma A. Medical Director > "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917) KK Kathryn K. Naturopath > "the calendar is terrible. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577) AF Autumn F. Naturopathic physician > "I like the ease of customizability. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) MW Mignon W. Pysician > "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) SF Suzanna F. Psychiatrist > "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) ES Elizabeth S. MD > "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) JW Janmetra W. practice manager > "I like the easy of locating a patient, and being able to add alerts and notes to charts" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) ES Elizabeth S. MD > "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) JW Janmetra W. practice manager > "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) EA EUNICE A. NURSE PRACTITIONER > "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) SP Stephanie P. Nurse Practitioner/Owner > "As a small business owner and medical provider I was able to set up and implement the use of Charm all by myself." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) VR Verified Reviewer Executive Consultant > "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) AF Autumn F. Naturopathic physician > "The support team is very helpful." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) KC Kelly C. Office Manager > "Due to not understanding the system we were left to figure it out or would just get written instructions which is..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371) VR Verified Reviewer Optometrist > "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136) LB Lisa B. Owner FNP-C > "BILLING sucked and minimal support." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253) AA Amber A. Physician > "It’s inexpensive and works better than something I used that was significantly more expensive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) AL Anton L. Acupuncturist > "It's hard to find the configuration sometimes." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688) MW Mignon W. Pysician > "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is otherwise..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) LD Laura D. Nurse Practitioner > "Patients can't seem to update their demographic information, and credit card information themselves. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511) KK Kathryn K. Naturopath > "I would like to say that my overall experience with the RCM at charm was good but \[SENSITIVE CONTENT\] was the..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577) FK Feremusu K. MD > "None so far, I have not had any issues, I think i do not like the way you sign in" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515) [View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) SG Shea G. Counselor > "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368) AF Andres F. Psychiatric nurse practitioner > "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492) SO Sarah O. Naturopathic Physician > "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180) SK Suanne K. Director of Pediatrics > "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318) PA Pam A. LCSW > "I can manage my waiting room, send messages, the video is always stable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894) AS Alicia S. Owner, Occupational therapist > "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064) CK Cheri K. CEO and Mental Health Therapist > "Doxy.me has now become my main video option for clients and it is absolutely free!" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "I love that my company name is in the static link I can give any clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) HS Henry S. psychololgist > "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574) CM Carla M. Licensed Counselor LCPC > "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) CW Carrie W. Licensed Professional Counselor > "I believe that having to have an account and the meeting number nonsense gets in the way of things." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) KY KIM Y. Physician > "I can get on Doxy as easy on my phone on the road as I can on my laptop. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919) JB Janet B. Psychotherapist > "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190) MS Michael S. Administrator > "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061) CM Claudia M. Prescribing Psychologist > "To many dropped calls and lag time in audio and visual communication." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) JB Janel B. Medical Doctor > "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) AD Alyssa D. Therapist > "There were also some issues when connecting headphones or listening devices." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) JB Janel B. Medical Doctor > "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) SC Shirita C. Owner > "Sometimes the video quality is poor, or it freezes up" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187) RM Rhonda M. Licensed Professional Counselor > "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939) CL Chris L. CEO > "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179) DJ David J. psychotherapist > "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865) CW Carrie W. Licensed Professional Counselor > "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) PAR Paul-André R. Psychotherapist > "The platform is HIPPA compliant and secure, I engage with clients all over the world." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797) RJ Rebekah J. Clinician > "Doxy had a known connectivity problem" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291) AD Alyssa D. Therapist > "The platform can be utilized on any device without any major setup or difficulty." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) RJ Ruth J. LCSW > "Sometimes the connection is not good. But, that is true for most internet connections." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) MP Maggie P. Counsellor > "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720) MT Michael T. Clinical Social Worker > "Quality is not nearly the same. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231) BK Barbara K. Psychologist > "Great platform for 1:1 consultations. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997) SO Sofia O. Clinical Assistant > "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945) PE Pam E. Psychotherapist > "It is HIPAA compliant and secure end to end." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) CC Christina C. Owner Counselor > "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227) PK Penny K. Owner, President > "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378) LB Leslie B. Clinical Psychotherapist > "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) RL Rebecca L. Therapist > "I did upgrade in order to have more services, but also to support keeping the platform available." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227) CA Cp A. Physician > "There are some issues with sound especially when the patients use Bluetooth devices. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613) JA Joseph A. Licensed Professional Clinical Counselor > "issues, very reliable, Video feed improved, and added services." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502) CB Cherie B. Psychologist > "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630) CM Claudia M. Prescribing Psychologist > "It is a HIPAA compliant telahealth site and it used to be very reliable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) AV Angelika V. Trauma counselor > "sometimes have issues with clients accidently turning off the camera or not having sound work." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589) MS Maria S. Psychotherapist > "Very easy to use." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172) JB Janel B. Medical Doctor > "Occasionally if patient has poor internet will have patchy video. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) MO Miss O. Victim Advocate > "It is an asset to my work as an Advocate for victims and survivors of domestic abuse." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950) KB Kelly B. Owner/Therapist > "Also, I'm not sure about the ability to add more than one person to the chat." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526) RY Rosalyn Y. Psychotherapist > "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641) JD Judith D. Marriage and Family Therapist > "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128) EP Elizabeth P. Dietitian > "I love that it was free, there was no downloads required, and that I had a waiting room" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) AC Alexa C. Physiotherapist > "I do not us ethe system much and only for 1:1 video consults so have no dislikes." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835) MG Micaela G. Psychotherapist > "Ease of use and cost as well as the upgrade feature for limited time frame" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135) HM Helga M. Mental Health Professional > "I cannot share a screen like when using Zoom without paying a heavy price." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721) SF Stephen F. Clinical Psychologist > "Its operation is clearly described and easy to use by me and by my patients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655) AMM Allandra-Marie M. Psychotherapist > "At times the audio and visuals can be glitchy" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) RT Rochelle T. APRN-CNP, PMHNP > "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423) BR Becky R. Naturopath Homeopath > "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932) CM Claudia M. Prescribing Psychologist > "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) MR Morgan R. Patient > "Technical issues, booting me out, lagging, glitching" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645) EP Elizabeth P. Dietitian > "It was a really great way to start in HIPAA compliant telehealth" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) LL Lise L. Registered Dietitian > "at times connections is poor and call can be dropped." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020) CM Carla M. Licensed Counselor LCPC > "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) ES Erin S. Occupational Therapist > "At times clients have difficulty connecting their video." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271) DH Doreen H. Psychiatric Nurse Practitioner > "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634) MA Molly A. Licensed Psychologist > "Occasional glitches with the audio. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253) AW Annelie W. LCSW > "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794) SC Seema C. Licensed Mental Health Counselor > "However, it can be because of slow network speed." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913) AS Ashley S. Psychotherapist > "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477) KV Kristen V. LCSW > "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387) AMM Allandra-Marie M. Psychotherapist > "It's affordability continues to give clinicians like me a secure space to carry out our important work without..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) AA Ann A. Pastoral Counselor Spiritual Director > "At times the connection on the clients end has been poor." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053) PE Pam E. Psychotherapist > "I guess ease of use is the main thing, and it's not expensive." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) NW Nina W. Lic. Professional Clinical Counselor > "I would say that I had precovid bias about on line services for mental health counseling." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046) RM Robert M. counsellor > "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327) JS John S. Physician > "Some patients weren’t able to figure out how to get on the internet" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426) RJ Ruth J. LCSW > "It is there when I need it and they are always willing to help with anything that is a problem." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) SG Shelley G. Physician > "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669) AD Alyssa D. Therapist > "I continued to use the platform for a long time due to the dependability." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) KO Kamberlyn O. Nurse Practitioner > "Picture quality is poor on free version." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964) LB Leslie B. Clinical Psychotherapist > "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) MH Meghan H. Therapist > "I don't like that I can't use PRO features for free" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927) [View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/) ## User interface 4.24 (151) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) 4.60 (1,226) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharmHealth Top features 45/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features) Doxy.me 29/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/158461/Doxy-me/#features) ### Recognition No recognitions have been awarded to CharmHealth Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value TelemedicineSoftware (2026)  Best Value TelemedicineSoftware (2025)  Best Value TelemedicineSoftware (2024)  Best Value TelemedicineSoftware (2023)  Best Value TelemedicineSoftware (2022)  ### Deployment & support CharmHealth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Doxy.me Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharmHealth - By MedicalMine - Located in United States - Founded in 2007 Doxy.me - By Doxy.me - Located in United States - Founded in 2014 ## Popular Comparisons [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $25/month Price $49/month 4.2 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-136876/ChARM-EHR-vs-Pediatric-Therapy-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $25/month Price $0 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-195467/ChARM-EHR-vs-Care-Patron) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $35/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.50 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 2.7 4.9 Ease of Use 2.9 [View full comparison](https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-180899/ChARM-EHR-vs-Alleva) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) $35/month Price $59/month 4.6 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120340-122278/ChARM-EHR-vs-EpicCare-EMR) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $35/month Price $54/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120340-129169/ChARM-EHR-vs-Tebra) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 3.8 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me)