# Compare CharmHealth vs Jane 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CharmHealth and Jane based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/120340-178984/ChARM-EHR-vs-Jane-App --- # CharmHealth vs Jane Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharmHealthJane2/4 selected [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) [## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting Price $25.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.3 Customer Service 3.8 Reviews Sentiment Based on [152 reviews](#user-reviews) Positive 125 Neutral 12 Negative 15 [## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [524 reviews](#user-reviews) Positive 506 Neutral 11 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,218 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Feature ratings HIPAA Compliant 4.7 Patient Records Management 4.3 Charting 4.0 Patient Scheduling 3.7 Document Management 3.3 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.9 Document Management 4.5 User satisfaction User satisfaction 4.2 User reviews[152](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.4 Customer support 3.8 User satisfaction 4.8 User reviews[524](https://www.capterra.com/p/178984/Jane-App/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $25Usage Based, Per Month - Free version - Free trial Price starts from $54Flat Rate, Per Month - Free version - Free trial Best for Best for CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists. Best for Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows. ## User reviews Pros & cons DH Daniel H. PMHNP > "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553) DAB Dr Aaron B. Owner and Doctor > "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) JK Jacob K. Administration > "The software is reliable, the pricing is transparent, and the support team is responsive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) MF Matilda F. Office Manager > "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) YP Yatra P. Student Nurse RPN > "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) YP Yatra P. Student Nurse RPN > "CharmHealth might lag few times during rush times and the customer service can take long to respond back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) VR Verified Reviewer Physician, Owner > "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) SC Sierra C. SLP > "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd subsections..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833) KK Kelsey K. President , Naturopathic Physician > "The clinic workflows enhance patient care and efficiency in the office." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) VR Verified Reviewer Physician, Owner > "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761) JK Jacob K. Administration > "It’s a powerful tool that grows with your practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893) Tracy S. Family Nurse Practitioner > "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) GJ Grant J. Operations Coordinator > "I also enjoyed that you could filter it by location or provider to get the most use out of it." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) DAB Dr Aaron B. Owner and Doctor > "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) YP Yatra P. Student Nurse RPN > "It has very simple layouts which are easy to learn and understand." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) MD Molly D. Provider and sole proprietor > "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) MF Matilda F. Office Manager > "We've had an excellent experience with claims and reimbursement working with their billers, RCM." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) SS Shaquita S. CEO > "I signed up in February of 2024 and do not have all features activated that they have charged me for." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) KK Kelsey K. President , Naturopathic Physician > "The EHR supports clinic work flow." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) CR Christina R. Owner > "There is also only one option for integrated payment processing which was not good for me, especially since that..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552) YP Yatra P. Student Nurse RPN > "CharmHealth is easy to use for small to medium clinics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277) MD Molly D. Provider and sole proprietor > "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) GJ Grant J. Operations Coordinator > "It made finding patients and daily appointments easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437) SS Shaquita S. CEO > "The erx and EPCS set up has taken more than 4 months for me." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375) SO Sarah O. Naturopathic Physician > "In theory, I also love the integration with Quest labs." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) Tracy S. Family Nurse Practitioner > "Support completely ineffective. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487) SO Sarah O. Naturopathic Physician > "Easy to use and customize, love the integration with FullScript." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269) CN Candace N. Office Manager > "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) NJ Nikita J. Midwife Apprentice, OB Tech, Doula > "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003) PN Patricia N. NP-Provider > "Great system integration as well." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594) LM Latasha M. PMHNP-BC > "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung up..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MD Molly D. Provider and sole proprietor > "As far as EMRs go, as a solo provider this is a good option." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) Julio A. Manager > "There is no option for refilling orders for patients. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) MF Matilda F. Office Manager > "Charm is a user friendly, patient friendly, online EMR system." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432) JL Jennifer L. Physician > "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) AS Amelia S. Psych ARNP > "Free, good support, relatively user friendly, customizable" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348) DAB Dr Aaron B. Owner and Doctor > "Customer support is terrible." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939) AW Ashley W. Nurse Practioner > "price is great compared to other EMRs but you get what you pay for.." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520) OP Oluwole P. Medical Director > "Onboarding is brief and not very detailed." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) KK Kelsey K. President , Naturopathic Physician > "Charm is easy to use." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306) LM Latasha M. PMHNP-BC > "Very poor customer service, in fact, No customer service" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609) MD Molly D. Provider and sole proprietor > "It's affordable and fairly easy to get up and going." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976) JL Jennifer L. Physician > "They will not fix your program." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) CM Cassandra M. Operations Manager > "Charm is also very user friendly." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409) SF Suzanna F. Psychiatrist > "Like all programs with legacy code, some of the templates that I have used for years get a little buggy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) OP Oluwole P. Medical Director > "Other than occasional slow response time of technical team, I am pleased." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586) AI Asha I. Physician > "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774) Julio A. Manager > "It has almost all the features we need to run the practice." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) PN Polina N. Admin > "Hard to sign up for e prescribing, some troubles with verification of identity" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649) HS Hanna S. Naturopathic doctor > "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133) JL Jennifer L. Physician > "The customer service is TERRIBLE." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784) CR Christi R. COO > "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445) JW Janmetra W. practice manager > "The reporting system is not the best." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) Julio A. Manager > "It is highly customizable and their support is great. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180) AA Amber A. Physician > "Charting is not as cohesive as I would like." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) SP Stephanie P. Nurse Practitioner/Owner > "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) MW Mignon W. Pysician > "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) AA Asma A. Medical Director > "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917) ES Elizabeth S. MD > "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) AF Autumn F. Naturopathic physician > "I like the ease of customizability. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) ES Elizabeth S. MD > "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053) SF Suzanna F. Psychiatrist > "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707) VR Verified Reviewer Executive Consultant > "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) JW Janmetra W. practice manager > "I like the easy of locating a patient, and being able to add alerts and notes to charts" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) KC Kelly C. Office Manager > "Due to not understanding the system we were left to figure it out or would just get written instructions which is..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371) JW Janmetra W. practice manager > "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484) LB Lisa B. Owner FNP-C > "BILLING sucked and minimal support." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253) SP Stephanie P. Nurse Practitioner/Owner > "As a small business owner and medical provider I was able to set up and implement the use of Charm all by myself." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735) AL Anton L. Acupuncturist > "It's hard to find the configuration sometimes." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688) AF Autumn F. Naturopathic physician > "The support team is very helpful." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315) LD Laura D. Nurse Practitioner > "Patients can't seem to update their demographic information, and credit card information themselves. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511) VR Verified Reviewer Optometrist > "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136) FK Feremusu K. MD > "None so far, I have not had any issues, I think i do not like the way you sign in" [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3040515) AA Amber A. Physician > "It’s inexpensive and works better than something I used that was significantly more expensive." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227) KJ Kamla J. Physician/owner > "It is also difficult to get the patient to populate parts of their chart ahead of time. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2346163) MW Mignon W. Pysician > "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is otherwise..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600) EA EUNICE A. NURSE PRACTITIONER > "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494) LL Lisa L. Chief Administrative Officer > "ChARM has been a great experience, with integrated billing, inventory, practice management, and patient..." [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3159689) VR Verified Reviewer Executive Consultant > "The website is Buggy, as customers were unable to read messages this week. " [See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057) [View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) CW Claire W. Counseling Therapist > "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "I've never had a company for any product or service reach out after one year of use to take time out of their schedule to chat with us,..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) JS June S. Founder and Director > "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) RK Robert K. CEO and chiropractor > "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452) Yugma S. Assay development and integration technician > "It is a reliable platform for managing schedules, organizing appointments, and maintaining workflow visibility." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) ZS Zach S. Doctor of Chiropractic, Owner > "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) Nicole L. Physiotherapist > "The biggest downside to working with Jane is the setting up of charting options." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) GS Gordie S. Counsellor > "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) MP Maurice P. Owner > "Some features aren't implemented well, and there is a lot of customization needed to make the service workable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) LC Lance C. Solution Architect > "Nice calendar view that allows you to book by appointment type or practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791) JS Jesse S. Clinical Director > "It actually took our admin team a lot more work to handle bookings." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674) NB Nicky B. Practice Manager > "The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and seamless,..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7178002) VR Verified Reviewer Scribe specialist > "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468) Nicole L. Physiotherapist > "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) KR Karen R. Consultant > "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057) GS Gordie S. Counsellor > "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) Kassidy K. Chiropractor > "Overall good it just couldn’t keep up with us after a certain weekly volume of patients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) SM Stacey M. Counsellor > "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422) JC John C. Director of Curriculum and Administrations > "These two things are more concerning for bookkeeping and administration, and do not really impact the end user." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) KV Krishna V. Mental Health Clinician > "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304) AP Andrea P. Social Worker, Psychotherapist > "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114) JS June S. Founder and Director > "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) Breanna G. Onboarding coordinator > "There’s some features that seem like no-brainer improvements." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) Yugma S. Assay development and integration technician > "It simplifies coordination and helps keep operations running smoothly" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) EM EMMA M. Physio > "no AI integration that I have to pay more if I want the add on for invoicing" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621) AD Andrew D. Client > "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) CA Claudia A. Psychotherapist > "That I cannot see the client's number in the chart that has all the info about the clients appointment." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213) CM Collin M. Owner > "The interface of Jane is easy to use, it allows for our unique pricing model without issues." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) Breanna G. Onboarding coordinator > "It does not talk to dynamics." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) SS Shaun S. Medical Office Assistent > "Jane continues to be a valuable tool for managing day-to-day clinic operations." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) SH Stefanie H. Analyst > "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) Crystal C. Operator Manager > "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471) JB Jackie B. Licensed Massage Therapist > "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461) Manpreet K. Physiotherapist > "For a busy clinic, it made reception work much smoother and reduced confusion." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) JT Jacob T. Physical Therapist > "Not being able to connect to an external exercise programmer other than Physitrack" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866) MH Maggie H. Clinic Administrator > "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134) LD Laura D. Registered Massage Therapist > "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086) RH Ramona H. Clinic coordinator > "The best feature is the “shared templates”." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) MG Myles G. Owner > "It doesn't easily accommodate taking retainers on an account." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337) JB Jacqui B. Owner > "Use it as a client and it is really easy to set up and manage appointments and scheduling." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) HS Homa S. Owner and Practitioner > "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) DO Damien O. Physical therapist > "Lack of integration with billing software." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376) IW Ike W. Chiropractor Owner > "My medical documentation with Jane AI is so incredibly accurate." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7154813) JH John H. Physician > "They just don't answer calls or return voicemails" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555) EH Emma H. Admin > "Jane's customer support is the best of any software programs I've used within a business." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) VR Verified Reviewer Physical Therapist > "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) LG Lucky G. Director > "Introducing new features continually to keep up with our needs." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845) AG Asha G. RMT > "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576) JC John C. Director of Curriculum and Administrations > "We also appreciate the customer support and the consistent updates to the system, which include useful features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "The interface of Jane is extremely intuitive and customizable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) PC Peggy C. AA > "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614) Leana Y. Senior Product Owner > "I like how it can notify me by both email and SMS, and how you can send confirmations to customers." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) SK Signe K. Therapist > "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) SS Shantelle S. Psychologist > "The new video opening in a browser has caused problems for me and several clients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635) SS Shaun S. Medical Office Assistent > "The user interface is clean and easy for both administrative staff and practitioners to learn." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JH Jennifer H. Nutritionist > "Too expensive for a single practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672) Debbie C. Counsellor > "Each time I had a question they responded quickly, and even gave me a gift when I retired!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617) AG Ashley G. Owner/Athletic Therapist > "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213) ZS Zach S. Doctor of Chiropractic, Owner > "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) KB Kate B. CEO > "I also cannot believe there is not app to access the calendar from a mobile device." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008) CM Collin M. Owner > "The customer service is what really takes them to the next level." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) AT Andrew T. Chiropractor > "There is a lot to customize but a few really annoying things that you can’t customize." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429) Manpreet K. Physiotherapist > "I also liked how easy it was to find patient information and keep the daily schedule organized." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) RD Rakesh D. Physiotherapist > "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360) DC David C. Owner > "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617) MS Michelle S. Owner > "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311) RH Ramona H. Clinic coordinator > "It makes managing a busy clinic easier." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) VG Valerie G. Physical Therapist > "The cost is a little high when you're starting a business" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804) Breanna G. Onboarding coordinator > "With some room to improve, it seems like a great platform for all medical companies." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) TL Tanya L. Owner and Acupuncturist > "Always double check the software cannot be trusted in the financial area." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) SS Stephanie S. Registered Psychotherapist > "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020) SB Shawna B. Doctor of Chiropractic > "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706) NA Neudis A. Registered Psychotherapist > "Offers lots of features, keeps me organice and my team on the same page and processing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883) MH Mathew H. Marketing Consultant > "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453) [View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) ## User interface 4.22 (152) 4.79 (524) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharmHealth Top features 47/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features) Jane 30/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/178984/Jane-App/#features) ### Recognition No recognitions have been awarded to CharmHealth No recognitions have been awarded to Jane ### Deployment & support CharmHealth Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jane Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharmHealth - By MedicalMine - Located in United States - Founded in 2007 Jane - By Jane Software - Located in Canada - Founded in 2014 ## Popular Comparisons [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $25/month Price $49/month 4.2 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-136876/ChARM-EHR-vs-Pediatric-Therapy-EMR) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/) $54/month Price $19.99/month 4.6 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178984-268055/Jane-App-vs-Goldie) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $25/month Price $0 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-195467/ChARM-EHR-vs-Care-Patron) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) $54/month Price $23.99/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-178984/Vagaro-vs-Jane-App) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-124590/ChARM-EHR-vs-EMA) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/) $54/month Price €69/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/178984-253301/Jane-App-vs-Doctoralia-Pro) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120340-180899/ChARM-EHR-vs-Alleva) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $54/month Price $0 4.6 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (455)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $25/month Price Contact vendor for pricing 4.2 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120340-122278/ChARM-EHR-vs-EpicCare-EMR) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $54/month Price $20/month 4.6 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling) [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.22 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $25/month Price $160/month 4.2 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-120340/AestheticsPro-vs-ChARM-EHR) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $54/month Price $28/month 4.6 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)