Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery. EMR, CRM, RCM & Advanced Insights Tools.
Small and medium sized practices in ambulatory setup
I like that certain sections are customizable, such as the Intake/BPS and Discharge Plan/Summary; that enables us to select the information that is most important and useful to us.
We felt the sales process was frankly deceptive. We encountered significant problems from day 1 of our implementation, and there was no willingness/ability to problem solve at all.
The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness of the staff to create solutions on the fly.
Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.
The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.
The slow loading times and glitchy number inputs make using Alleva all day a struggle.
The integration with other tools has also been seamless, and the support team has been responsive and helpful whenever we've needed them.
Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.
We love a lot about this software and how it has optimized our buisness- the calendar is beautiful and the features are very thoughtful.
This is a misleading question. My experience of the software.
I went from a totally paper practice to Charm, and could only do so because of the reasonable cost of Charm. I am more organized and can respond to my patients as I should in the electronic era.
WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND. THEY CHARGED US $3000 TO TRANSFER PATIENT DATA FROM OUR OLD SYSTEM.
Charm is a user friendly, patient friendly, online EMR system. It has many different features that help to automate many tedious tasks and help take the burden off of smaller clinics/teams.
There is no orders tab, no diagnostic testing tab. Everything that is a task, can be completed, but not deferred or deleted if not performed.
Overall I am very pleased with charm. It is ease to use, offers lots of reports and analytics, and everything is contained.
I really can't think of anything that we disliked.
Matthew: Hi. My name is Matthew. I'm a pediatrician, and I give ChARM EHR a rating of five. We've looked at a number of different EHRs in our quest for a sophisticated but easy-to-use program. We were using Practice Fusion, but after the cost got prohibitive and the software not really that functional, we started looking for some other avenues. We looked at Kareo, we looked at AdvancedMD, and we looked at Amazing Charts. Those were the three big ones that we looked at. All of them were very good, but they were either cost-prohibitive or too complex and not easy to use via the scheduler or to be putting in notes. ChARM EHR was one of the ones that we looked at, and it really fit the bill perfectly. It's, was easily customizable, and the cost, because we have a small practice, was very low. It did what we had to do. It was very user-friendly. The scheduler was easy to use. Plus, it gave me an app on my phone to look at my schedule on a daily basis. Couldn't ask for any more than that. ChARM was very easy to implement in the office since it was cloud-based. We were able to input most of the data very, very easily since we have a small practice, but the user interface was very user-friendly. It didn't require a lot of time, and because it was cloud-based, it could be done from various locations, both from my office and from my receptionist's home if we had to. So the onboarding and the implementation was very, very quick and easy. We found ChARM EHR to be a good fit for our practice, because it was relatively small, and the cost was minimum. However, if your practice is a large practice, the cost may get prohibitive. The ChARM EHR program is very easily user-friendly. It's customizable, and it is pinpointed for any particular practice, whether it be pediatrics, family medicine, general medicine. The varied templates that are there are easily customizable. Their software support is excellent. They get back to you very quickly. So I really recommend it highly for anyone that has a practice that is relatively small, that needs a user-friendly program, and it's easily customizable.
Alleva
Top FeaturesCharmHealth
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing:
