# Compare CharmHealth vs Covetrus vRxPro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CharmHealth and Covetrus vRxPro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120340-204324/ChARM-EHR-vs-Covetrus-Prescription-Management

---

# CharmHealth vs Covetrus vRxPro Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CharmHealthCovetrus vRxPro2/4 selected

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

[## CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

3.8

Reviews Sentiment

Based on [151 reviews](#user-reviews)

Positive

125

Neutral

12

Negative

14

[## Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.3 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

CS

RB

Based on [196 reviews](#user-reviews)

Positive

170

Neutral

18

Negative

8

## Summary

* * *

Features in e-Prescribing Software

Best performer

41 / 43

Only CharmHealth

-   Access Controls/Permissions
-   AI Copilot
-   API

20 / 43

User satisfaction

User satisfaction

4.2

User reviews[151](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

3.8

User satisfaction

4.3

User reviews[196](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$25Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

Best for

Companion, small animal, equine, and mixed veterinary practices in North America.

## User reviews

Pros & cons

YP

Yatra P.

Student Nurse RPN

> "It is easily accessible for both healthcare practitioner and the patient while managing their privacy and..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Liked the idea of a fully integrated EHR and scheduling and payment system. But the tech issues and lack of..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

DH

Daniel H.

PMHNP

> "I like the appointment reminders feature and the integration ease for websites to enable self-booking for..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6561553)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth might lag few times during rush times and the customer service can take long to respond back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

JK

Jacob K.

Administration

> "The software is reliable, the pricing is transparent, and the support team is responsive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

MF

Matilda F.

Office Manager

> "Charm occasionally has small bugs, and the specific team assigned to resolve can sometimes take a while to..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

VR

Verified Reviewer

Physician, Owner

> "If they had good customer support, some way to talk to humans in-real-time, and to escalate to support team..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

Tracy S.

Family Nurse Practitioner

> "Mistake after mistake from Charm's engineers resulted in over 3 months of severe disruption to my practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

YP

Yatra P.

Student Nurse RPN

> "It has very simple layouts which are easy to learn and understand."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

DAB

Dr Aaron B.

Owner and Doctor

> "Even when speaking with a supervisor about my login issues recently they showed zero concern about how it..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

KK

Kelsey K.

President , Naturopathic Physician

> "The clinic workflows enhance patient care and efficiency in the office."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

SC

Sierra C.

SLP

> "Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6749833)

JK

Jacob K.

Administration

> "It’s a powerful tool that grows with your practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7104893)

VR

Verified Reviewer

Physician, Owner

> "I can't even remember the last time I was able to get a human on the phone or chat... usually I am stuck with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6649761)

YP

Yatra P.

Student Nurse RPN

> "CharmHealth is easy to use for small to medium clinics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7051277)

CN

Candace N.

Office Manager

> "Sometimes I wish we could pick up the phone and call our billers. As they are outsourced to India we wait 24-48..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6290683)

GJ

Grant J.

Operations Coordinator

> "I also enjoyed that you could filter it by location or provider to get the most use out of it."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

NJ

Nikita J.

Midwife Apprentice, OB Tech, Doula

> "I told them to pull an audit trail of the account to prove that I have not logged in and/or used the service."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6309003)

SO

Sarah O.

Naturopathic Physician

> "In theory, I also love the integration with Quest labs."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

MD

Molly D.

Provider and sole proprietor

> "They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

SO

Sarah O.

Naturopathic Physician

> "Easy to use and customize, love the integration with FullScript."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6820269)

Tracy S.

Family Nurse Practitioner

> "Support completely ineffective. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___7038487)

MF

Matilda F.

Office Manager

> "We've had an excellent experience with claims and reimbursement working with their billers, RCM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

SS

Shaquita S.

CEO

> "I signed up in February of 2024 and do not have all features activated that they have charged me for."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

KK

Kelsey K.

President , Naturopathic Physician

> "The EHR supports clinic work flow."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

CR

Christina R.

Owner

> "There is also only one option for integrated payment processing which was not good for me, especially since..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5002552)

GJ

Grant J.

Operations Coordinator

> "It made finding patients and daily appointments easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6456437)

MD

Molly D.

Provider and sole proprietor

> "It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

SS

Shaquita S.

CEO

> "The erx and EPCS set up has taken more than 4 months for me."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6429375)

PN

Patricia N.

NP-Provider

> "Great system integration as well."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6666594)

DAB

Dr Aaron B.

Owner and Doctor

> "Customer support is terrible."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6805939)

MD

Molly D.

Provider and sole proprietor

> "As far as EMRs go, as a solo provider this is a good option."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

AI

Asha I.

Physician

> "I have a solo wellness practice, largely telemedicine , so some features were not needed and felt clunky but..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3503774)

AA

Asma A.

Medical Director

> "As a small practice, CharmHealth has been pivotal in our success as setting it up was fast and easy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6293917)

LM

Latasha M.

PMHNP-BC

> "I called for assistance with front end set up and the rep fast talked me, told me he emailed videos, and hung..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MF

Matilda F.

Office Manager

> "Charm is a user friendly, patient friendly, online EMR system."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6551432)

Julio A.

Manager

> "There is no option for refilling orders for patients. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

AS

Amelia S.

Psych ARNP

> "Free, good support, relatively user friendly, customizable"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457348)

JL

Jennifer L.

Physician

> "You are asked to write them with your issue but the issues are NEVER fixed, nor does anyone ever call you back."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

AW

Ashley W.

Nurse Practioner

> "price is great compared to other EMRs but you get what you pay for.."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6754520)

OP

Oluwole P.

Medical Director

> "Onboarding is brief and not very detailed."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

KK

Kelsey K.

President , Naturopathic Physician

> "Charm is easy to use."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457306)

LM

Latasha M.

PMHNP-BC

> "Very poor customer service, in fact, No customer service"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6200609)

MD

Molly D.

Provider and sole proprietor

> "It's affordable and fairly easy to get up and going."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6644976)

JL

Jennifer L.

Physician

> "They will not fix your program."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

CM

Cassandra M.

Operations Manager

> "Charm is also very user friendly."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___6457409)

SF

Suzanna F.

Psychiatrist

> "Like all programs with legacy code, some of the templates that I have used for years get a little buggy."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

OP

Oluwole P.

Medical Director

> "Other than occasional slow response time of technical team, I am pleased."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___6221586)

PN

Polina N.

Admin

> "Hard to sign up for e prescribing, some troubles with verification of identity"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3815649)

Julio A.

Manager

> "It has almost all the features we need to run the practice."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

JL

Jennifer L.

Physician

> "The customer service is TERRIBLE."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___4935784)

HS

Hanna S.

Naturopathic doctor

> "The customer service and response time is superb (within minutes of hopping on to the chat on Charmehr.com with..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3830133)

JW

Janmetra W.

practice manager

> "The reporting system is not the best."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

CR

Christi R.

COO

> "As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3818445)

AA

Amber A.

Physician

> "Charting is not as cohesive as I would like."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

Julio A.

Manager

> "It is highly customizable and their support is great. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___4993180)

EA

EUNICE A.

NURSE PRACTITIONER

> "WE ARE STILL HAVING ISSUES WITH BILLING AND CAN'T GET ANYONE FROM THEIR CUSTOMER SERVICE TO RESPOND."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "I also appreciate that there are documents and forms already uploaded that I can use and adapt to my needs as..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

KK

Kathryn K.

Naturopath

> "the calendar is terrible. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3553577)

AF

Autumn F.

Naturopathic physician

> "I like the ease of customizability. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

MW

Mignon W.

Pysician

> "The support by phone is not knowledgeable to help on most issues, and frequently I have to figure the issue out..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

SF

Suzanna F.

Psychiatrist

> "I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3868707)

ES

Elizabeth S.

MD

> "There is no integration of software for diagnostic testing like EKG, Spirometry, or Holter Monitors. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I like the easy of locating a patient, and being able to add alerts and notes to charts"

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

ES

Elizabeth S.

MD

> "The process of customization is not very easy. When a lab order is connected with an encounter it can't be..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___2269053)

JW

Janmetra W.

practice manager

> "I have been in healthcare 22yrs and just started started using CHARM it works great for smaller practices."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3876484)

EA

EUNICE A.

NURSE PRACTITIONER

> "I AM THE ACCOUNT ADMIN BUT DON'T HAVE ACCESS TO OPTUM."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2904494)

SP

Stephanie P.

Nurse Practitioner/Owner

> "As a small business owner and medical provider I was able to set up and implement the use of Charm all by..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3877735)

VR

Verified Reviewer

Executive Consultant

> "Also the system does not allow providers to adjust message limits - which is definitely needed during covid..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___2657057)

AF

Autumn F.

Naturopathic physician

> "The support team is very helpful."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___5098315)

KC

Kelly C.

Office Manager

> "Due to not understanding the system we were left to figure it out or would just get written instructions which..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2375371)

VR

Verified Reviewer

Optometrist

> "Very easy to use, autofills most fields, easy to search on pharmacies and enter patient demographics."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#GetApp___4694136)

JA

June A.

Nurse Practitioner

> "Billing and customer service is a nightmare."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2782286)

AA

Amber A.

Physician

> "It’s inexpensive and works better than something I used that was significantly more expensive."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3821227)

LB

Lisa B.

Owner FNP-C

> "BILLING sucked and minimal support."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3046253)

MW

Mignon W.

Pysician

> "Outside of issues with electronic prescribing and customer support- which are SIGNIFICANT!, the EHR is..."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3228600)

AL

Anton L.

Acupuncturist

> "It's hard to find the configuration sometimes."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___3333688)

FG

Feras G.

Consultant/Practice Admin

> "However, the team is always helpful and the RCM team is the best team we have ever used in Revenue Management."

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#SoftwareAdvice___3465630)

LD

Laura D.

Nurse Practitioner

> "Patients can't seem to update their demographic information, and credit card information themselves. "

[See full review](https://www.capterra.com/p/120340/ChARM-EHR/#Capterra___2465511)

[View Reviews](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

CS

Cara S.

MDVM

> "We would like to have the turn around time in shipping be quicker however we like that we can price match other..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461)

JM

Jamie M.

Practice Manager

> "This leads to the approval of a script that they are able to get, charging the client money, and the client then..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

RB

Robin B.

Practice Manager

> "It helps to keep our inventory costs lower and to pass along savings to our clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6691263)

LG

Lilly G.

HM and RVT

> "Its hard to compete with chewys delevirey as alot of our clients complain about long waits for orders. When..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696969)

GC

Gayle C.

Practice Manager

> "We are utilizing the program more and more as our hospital cannot carry all the prescriptions in our inhouse..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4999395)

BC

Brit C.

LVT

> "Hold time to get help is LONG, sometimes the customer service for clients who call in are not super empathetic..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6467821)

ZL

Zoe L.

Veterinary Assistant and Office Manager

> "Very user friendly, requires little training for staff to grasp the concept."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___7081741)

JM

Jamie M.

Practice Manager

> "On occasion they are in the queue due to autoship and there is no way to differentiate them from one another..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

YS

Yoshiko S.

Veterinarian

> "I am happy with the xRxPro since it integrates the info to Avimark as a part of medical record"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995)

LA

Lauren A.

HM

> "We received little to no help from Covetrus navigating the compounding licensing issue I'm not sure what..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981)

AM

Alexis M.

Lead Receptionist

> "We have had a large increase in the amount of clients that are using our online store rather than a third party."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139)

BF

Brooke F.

LVT

> "hard to manage interface for changes, hard to change prices if needed"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690895)

TD

Thomas D.

Director of Communications

> "Commitment to helping veterinary practices, write-back feature, extensive inventory"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936)

SJ

Sydni J.

Office Manager, LVT

> "I do not like that there is no alert or notification when a client purchases the recommended prescription."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684)

MH

Madison H.

Administrative Assistant

> "Clients also seem to enjoy the autoship feature and not having to come in clinic for medication/products."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295)

DJ

Danielle J.

Hospital Manager

> "Mild confusion with logging in to the store vs clinic prescribing portal."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6483374)

EH

Erin H.

Manager

> "The ability to offer more products to our clients without having to stock them in-house."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488)

TD

Thomas D.

Director of Communications

> "Hiccups with multi-practice databases, some previous delays in client service."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6476936)

MM

Marcia M.

Client Services

> "This platform is very easy to use, I can quickly find everything I need to write a prescription, approve a..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690914)

RR

Rebecca R.

Office Manager

> "You end up having to refresh multiple times it can STILL keep giving you errors."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697490)

JM

Jennifer M.

Owner

> "It’s ok with minimal support when challenges arise. But it is a nice alternative to clients looking for a..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697118)

JC

Jamin C.

Practice Manager

> "Occasional issue when attempting to sync vRxPro with clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931)

VR

Verified Reviewer

Hospital Manager

> "Support is easy to get ahold of if you have questions, wide variety of food and medications and compounding..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6490445)

LA

Lauren A.

HM

> "We received little to no assistance from Covetrus in navigating the compounding licensing issue at the end of..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696981)

AH

Ashli H.

Client Solutions Navigator

> "Can approve & transcribe rx's for clients with ease :)"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6465641)

SS

Steve S.

Practice manager

> "Compounding pharmacy does not have as many options as say Wedgewood."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632738)

CS

Cara S.

MDVM

> "We like the ease of writing prescriptions quickly for our clients"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6484461)

JM

Jamie M.

Practice Manager

> "We have had numerous occasions where the requests in the queue were not actually made by the client."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

EM

Elizabeth M.

Practice Manager

> "I am happy with the newest platform and the ease to help doctors script out medications"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280)

BH

Brittany H.

Cvt

> "Doesn’t communicate to us when rx need to be approved."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916)

JM

Jamie M.

Practice Manager

> "Very user friendly, helps keep our clients buying through their veterinarian."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

LS

Logan S.

IT Implementation Specialist

> "The UI isn’t too user friendly for older less tech savvy individuals."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067)

EV

Elena V.

Receptionist

> "I like that I have the ability to snooze renewals."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156)

KH

Kathleen H.

Veterinarian

> "Very poor- no communication between VRXPro and veterinarians"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6468818)

SJ

Sydni J.

Office Manager, LVT

> "I like the ease of making a prescription and having it emailed to the client."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478684)

YS

Yoshiko S.

Veterinarian

> "Don’t give notification when owners order"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995)

TG

Terry G.

Office Manager

> "We also have clients that don't use computers, so I like being able to act as them to submit their rx requests."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4990105)

MO

Mikaela O.

Practice Manager

> "This was changed as no longer being an option and we were not notified"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6478923)

JC

Jamin C.

Practice Manager

> "Great for client compliance."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696931)

TW

Tina W.

Manager of House Calls Veterinary Hosp

> "Pro script renewal that I don't use or maybe I don't understand the use of it."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632636)

EM

Elizabeth M.

Practice Manager

> "Updates have been seamless and doesn't require a ton of new training."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697280)

BR

Brittany R.

Practice Manager

> "This has caused a lot of confusion for clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6656447)

MH

Madison H.

Administrative Assistant

> "vRxPro works really well for us at our practice."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6702295)

GC

Gail C.

Veterinarian

> "Difficult and time consuming to get clients r ex gistered"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690919)

EV

Elena V.

Receptionist

> "Overall I like the portal, but it definitely needs more polish."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6453156)

AS

Amanda S.

RVT

> "The label printing and font issues are annoying to fit onto labels"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4721458)

HD

Holli D.

Practice manager

> "Easy to use and see clients accounts if they need help."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6632987)

AF

Amber F.

office manager

> "more time consuming"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700834)

EC

Elizabeth C.

CVT

> "Things have been going smoothly with our reps and customer care."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6693840)

GR

Greg R.

owner

> "It's news to me sometimes, and I'm not prepared to give an answer on where they might have gotten that..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4993841)

NB

Nicole B.

Interim HM

> "Ease of use with our PIMS integration. "

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6700617)

LS

Logan S.

IT Implementation Specialist

> "It can be tricky to learn at first."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6694067)

AM

Alexis M.

Lead Receptionist

> "How easy the website is to use for staff and for clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697139)

SN

Stacie N.

LVT- Behavior nurse

> "Clients regularly end up with a surplus of meds due to the timing of the auto-shipments (even with controlled..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4592453)

EH

Erin H.

Manager

> "Ease of ordering is at the top of my list."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6708488)

CH

Chrissy H.

Lead Receptionist

> "There are often times were a client will choose the wrong doctor when requesting medication and then that doctor..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123)

KS

Kristin S.

Hospital Manager

> "The ease of use, the time that it saves for all clinic staff!"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696903)

CB

Clint B.

Assistant

> "It seems like there is a breakdown in communication when a product is not available or is on backorder."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4609382)

LC

Laurie C.

Office Manager

> "It allows my clients to still have product shipped directly to them, and we capture some of the sale, instead of..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227)

CH

Chrissy H.

Lead Receptionist

> "I do not like that we can not change/update the doctor on prescription requests before approving/declining."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4590123)

BH

Brittany H.

Cvt

> "Easy to approve rx for clients."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6690916)

SL

Sandra L.

owner

> "Lack of holistic options/supplements; some clients have trouble with shipment timing"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641665)

YS

Yoshiko S.

Veterinarian

> "Connect with Avimark and easy to use for my staff"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6714995)

JJ

Jerry J.

Hospital Manager

> "The problem is that this is the best there is to offer out there at the moment and its not that great because..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4586628)

LR

Lenora R.

Customer Care Representative

> "It was very useful for the clinic I work at."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6692021)

SL

Sarah L.

CVT; Practice Manager

> "Lack of ability to write & leave notes about medications and prescriptions (esp when rx is archived/declined)..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2875862)

JM

Juliann M.

Inventory Mgr

> "We love that it integrates with Cornerstone. When a client requests/fills a prescription we are able to see when..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4633024)

EC

Erica C.

Office Manager

> "Trying to set up owner ship and payment can be difficult to explain to owners."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4641340)

TT

Thomas T.

RVT/Pharmacy manager

> "Having an online prescription option for our clients that is also connected with our hospital software is..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635719)

TN

Tracy N.

Practice Owner

> "This is very frustrating because our hospital policy is to only prescribe a certain amount of medication and..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2858609)

HS

Hannah S.

Vet Receptionist

> "Easy to use, straight forward look, easy access to help."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6697018)

AR

Alyssa R.

Associate veterinarian

> "I have had some clients say that shutting off the autoship is difficult to figure out for the less tech savvy"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635971)

JM

Jamie M.

Practice Manager

> "Overall, it is very useful and very nice for a practice to have on board."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6710219)

DL

Danielle L.

Receptionist

> "Sometimes the item pricing is a bit high for clients (compared to Big Box pharmacies), so it is difficult to..."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___2849310)

CM

Cheryl M.

CVT

> "Customer service is getting better"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6705267)

MC

Mike C.

Practice Manager

> "there is sometimes issues finding clients in the system"

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4635459)

CR

Cristina R.

Receptionist

> "Easy to use and straightforward."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6696943)

LC

Laurie C.

Office Manager

> "Some things are FAR more expensive online, specifically preventives. "

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4644227)

HW

Heidi W.

Hospital Manager-Interim

> "Easy to use."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___6479275)

LN

Larry N.

Owner CEO

> "Took me a long time to figure it all out and get the backend sorted out."

[See full review](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#Capterra___4675942)

[View Reviews](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

## User interface

4.24 (151)

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)

4.34 (196)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CharmHealth

Top features

41/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Audit Trail
-   Calendar Management
-   Charting
-   Claims Management
-   Customizable Templates
-   Document Management
-   Drug Reference Database
-   Electronic Prior Authorization
-   Electronic Signature
-   Employee Management
-   EPCS Compliant
-   E-Prescribing
-   Formulary Management
-   Generative AI
-   Healthcare Compliance
-   HIPAA Compliant
-   Inventory Management
-   Medication Alerts/Warnings
-   Medication History
-   Messaging
-   Mobile App
-   Multi-Location
-   Online Refills
-   Patient Portal
-   Payment Processing
-   Predictive Analytics
-   Prescription Cancellation
-   Prescription Renewal
-   Pricing Data
-   Records Management
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Search/Filter
-   SMS Reminders
-   Task Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/120340/ChARM-EHR/#features)

Covetrus vRxPro

20/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Audit Trail
-   Calendar Management
-   Charting
-   Claims Management
-   Customizable Templates
-   Document Management
-   Drug Reference Database
-   Electronic Prior Authorization
-   Electronic Signature
-   Employee Management
-   EPCS Compliant
-   E-Prescribing
-   Formulary Management
-   Generative AI
-   Healthcare Compliance
-   HIPAA Compliant
-   Inventory Management
-   Medication Alerts/Warnings
-   Medication History
-   Messaging
-   Mobile App
-   Multi-Location
-   Online Refills
-   Patient Portal
-   Payment Processing
-   Predictive Analytics
-   Prescription Cancellation
-   Prescription Renewal
-   Pricing Data
-   Records Management
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Search/Filter
-   SMS Reminders
-   Task Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/#features)

### Recognition

No recognitions have been awarded to CharmHealth

No recognitions have been awarded to Covetrus vRxPro

### Deployment & support

CharmHealth

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Covetrus vRxPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CharmHealth

-   By MedicalMine
-   Located in United States
-   Founded in 2007

Covetrus vRxPro

-   By Covetrus Software Services
-   Located in United States
-   Founded in 1988

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vs

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[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR)

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4.2

Features

4.4

4.3

Ease of Use

4.5

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[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

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Price

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4.3

Features

3.6

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/130107-204324/Covetrus-Pulse-vs-Covetrus-Prescription-Management)

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$0

4.2

Features

4.3

4.3

Ease of Use

4.5

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Contact vendor for pricing

Price

$260.5/month

4.3

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/99977-204324/ezyVet-Cloud-Vet-Software-vs-Covetrus-Prescription-Management)

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4.3

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Price

Contact vendor for pricing

4.3

Features

3.8

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-204324/Tebra-vs-Covetrus-Prescription-Management)

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.39 (447)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$25/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120340-122278/ChARM-EHR-vs-EpicCare-EMR)

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

vs

[RXNT](https://www.capterra.com/p/110018/rxnt/)[4.32 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Contact vendor for pricing

Price

$319/month

4.3

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110018-204324/rxnt-vs-Covetrus-Prescription-Management)