# Compare eClinicalWorks vs Epic 2026 | Capterra > Unsure of what to choose? Check Capterra to compare eClinicalWorks and Epic based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR --- # eClinicalWorks vs Epic Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: eClinicalWorksEpic2/4 selected [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Starting Price $449.00/month Value-for-Money 3 Functionality 3.4 Ease of Use 3.3 Customer Service 2.8 Reviews Sentiment Based on [396 reviews](#user-reviews) Positive 213 Neutral 61 Negative 122 [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 400 Neutral 33 Negative 20 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,168 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 66%Fit Missing features Feature ratings HIPAA Compliant 4.2 Patient Records Management 3.7 Charting 3.4 Patient Scheduling 3.9 Document Management NA 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.5 Charting 4.6 Patient Scheduling 4.6 Document Management NA User satisfaction User satisfaction 3.3 User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Ease of use 3.3 Functionality 3.4 Value for money 3.0 Customer support 2.8 User satisfaction 4.4 User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $449Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. Best for Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## User reviews Pros & cons VR Verified Reviewer Clinical Programs Manager > "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) AH Aamr H. MD > "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969) VR Verified Reviewer Office Manager > "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121) TW Tabatha W. Nursing Supervisor > "Navigation can be challenging, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656) VR Verified Reviewer Owner > "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Owner > "They charge per virtual visit, which means your bill is never the same." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Administrative Health Support > "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952) JC Joe C. Physician Assistant > "The mobile app is a nightmare, dictation is slow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) SG Sally G. Customer Service Auditor > "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642) DL Dawn L. Practice Administrator > "We can't even run a decent no-show report, which is an industry standard report." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer An MBBS Student > "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701) DL Dawn L. Practice Administrator > "Its Reporting functionality is dismal, at best. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer Owner > "It is easy to apply templates and charting in a way you prefer." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Nurse > "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963) TL Theresa L. Medical Receptionist > "I love the color coding of different appointment types to keep the schedule organized." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) VR Verified Reviewer Clinical Programs Manager > "The system has a steep learning curve and can feel overwhelming at first." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) CC Charles C. physician > "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) VR Verified Reviewer Owner > "They charge extra for everything, which makes it hard to grow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) CC Courtney C. Human resource manager > "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043) TW Tiffany W. Office Manager > "The inability to send in office messages attached to a patient's chart." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844) AE April E. Administrative Coordinator > "It gives you everything you need for your practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) VR Verified Reviewer Owner > "For a small practice, it can be prohibitive and very draining." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) AE April E. Administrative Coordinator > "The customer service is top notch and they are always a phone call away." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) JC Joe C. Physician Assistant > "I would describe ECW as being too "clicky."" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) JR Joelle R. CCMAMAG > "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) DL Dawn L. Practice Administrator > "eClinical Works is an EHR, but not one of the best in my opinion. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) EG Elizabeth G. Medical Assistant > "I liked how it was easy to learn when trained." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187) JR Joelle R. CCMAMAG > "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) JR Joelle R. CCMAMAG > "Overall the system is fairly streamlined, simple and easy to navigate." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) Douglas M. Physician > "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) LA LeAnne A. Patient services representative > "It does help simplify things like documentation and keeping you inboxes up to date" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313) Ella Hyeseung J. Nurse Practitioner > "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) CC Charles C. physician > "This is because the use of eCW is a soul crushing experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) SD Sarah D. Account Manager > "Constant issues with connections for scripts, billing and other parts of the system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) MT Maya T. MD > "However, Athena still gives me access to my patient files that I greatly appreciate. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872) SD Sarah D. Account Manager > "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) DC David C. owner > "Jane App has been affordable and upfront. Would recommend them." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028) Ella Hyeseung J. Nurse Practitioner > "Cons: Inefficient, repetitive work, poor workflow integration." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) MM Mohammed M. physician > "They are easy to use and convenient." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) Douglas M. Physician > "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) TL Theresa L. Medical Receptionist > "It's easy to use and teach to new employees." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) Douglas M. Physician > "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) FR Fahad R. AR specialist > "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800) SD Sarah D. Account Manager > "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) AB Alexandra B. Billing Manager > "Thankfully they recently started to allow Inbox Health for statement management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958) MM Mohammed M. physician > "Difficult to locate notes and other encounters from previous visits" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) JM James M. Phleb Tech II > "easy to use and user friendly to all users" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382) CF Chris F. Director > "Hard to get the techs to understand your problem." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916) HM Henry M. CSR Supervisor > "it is friendly using and can get support" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612) AM Adam M. ARNP > "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385) JM James M. IT Administrator > "The ability to self host is great to control the user experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923) AL Adrian L. Nurse > "Expensive and poor customer service and issues with connections" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964) JK Jennifer K. Physician > "I like that template customization is fairly easy and straightforward." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SS Satnam S. MD > "Switching over to ECW was the worst mistake I have ever made in my life." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700) JK Jennifer K. Physician > "This program might have been good when it was first developed." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SD Sarah D. Account Manager > "Reporting in the system is no clear enough." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) ET Erin T. Social worker > "I like the colorful organized display of my doctors appointments and patient Info" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628) WS William S. Office manager > "Please do not use this electronic medical records system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) NF Nazanin F. Physician > "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338) RT Richard T. Pediatrician > "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817) MR Maria R. Medical Assistant > "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) BB Brandy B. Owner > "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257) LD Leslie D. Front Desk > "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010) WS William S. Owner > "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer NP student > "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055) JS Justin S. Owner/ lead physician > "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430) SI Scott I. Physician > "We see 500 patients a day, and use their program as best we can." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050) JK Jennifer K. Physician > "The other problem is that they have so many different versions of the program and support keeps wanting us to use..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) HD Huong D. Office Manager > "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053) FF Flora F. Manager > "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222) EB Erin B. RN > "I think what I liked most about this software was the strong user support resource." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) CC Charles C. physician > "I've used many EHRs over the years and this one is by FAR the absolute worst." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) MR Maria R. Medical Assistant > "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) WS William S. Owner > "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) EB Erin B. RN > "This has made me appreciate a few things about eCW." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) WS William S. Owner > "I immediately stopped their ability to remove money from my account directly" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer Practice Manager > "ECW is easy to use, their customer support is unlike anything I have ever seen. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319) MM Mohammed M. physician > "Very difficult user interface" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) SM Stephen M. IT adminstrator > "Training to all clinical staff are quite easy" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009) WS William S. Office manager > "They are a scam, and extremely misleading." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) [View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) TW Tabatha W. Nursing Supervisor > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) SF Sarah F. Medical Assistant > "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) TW Tabatha W. Nursing Supervisor > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SF Sarah F. Medical Assistant > "I love how detailed it is and how secure it is for us in the medical field" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) AH Amber H. coding and billing > "Epic makes it impossible to miss anything during the charge capture phase." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) DM Danielle M. Revenue cycle manager > "Great customer support also." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) VR Verified Reviewer Student Practical Nurse > "It works really well after training." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) MC Marissa C. Medical Secretary > "Epic is very user friendly, there is multiple ways to access applications and tabs." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) VR Verified Reviewer Executive Director > "Easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) CE Crystal E. Phlebotomist > "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) CD Christina D. Business Office Manager > "There are just certain processes or functions that EPIC will not let you customize because it is a core process..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) JN Jennifer N. RN Patient Care Coordinator > "I don’t like the frequent updates that change how things look. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) ## User interface [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) 3.31 (396) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (453) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features eClinicalWorks Top features 25/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features) Epic 15/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) ### Recognition eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support eClinicalWorks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details eClinicalWorks - By eClinicalWorks - Located in United States - Founded in 1999 Epic - By Epic Systems - Located in United States - Founded in 1979 ## Popular Comparisons [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $449/month Price $49/month 3.4 Features 4.2 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $449/month Price $0 3.4 Features 4.3 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,364)](https://www.capterra.com/p/129169/Tebra/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 3.8 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,364)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 3.8 3.3 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-120360/athenaOne-vs-eClinicalWorks) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)