# Compare eClinicalWorks vs ModMed 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ModMed and eClinicalWorks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA

---

# ModMed vs eClinicalWorks Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ModMedeClinicalWorks2/4 selected

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

[## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

JS

JS

MA

Based on [365 reviews](#user-reviews)

Positive

322

Neutral

18

Negative

25

[## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Starting Price

$449.00/month

Value-for-Money

3

Functionality

3.4

Ease of Use

3.3

Customer Service

2.8

Reviews Sentiment

Based on [396 reviews](#user-reviews)

Positive

213

Neutral

61

Negative

122

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## Summary

* * *

Key features rated by users

Features selected based on 6,163 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.7

Document Management

4.6

66%Fit

Missing features

Feature ratings

HIPAA Compliant

4.2

Patient Records Management

3.7

Charting

3.4

Patient Scheduling

3.9

Document Management

NA

User satisfaction

User satisfaction

4.4

User reviews[365](https://www.capterra.com/p/124590/EMA/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

3.3

User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Ease of use

3.3

Functionality

3.4

Value for money

3.0

Customer support

2.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$449Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists.

Best for

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties.

## User reviews

Pros & cons

JS

Jessica S.

Admin

> "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs,..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

XPN

Xuan Phuong N.

patient supports

> "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva;..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595)

JS

Jessica S.

Admin

> "It has helped streamline our workflows and improve efficiency in day-to-day operations."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

MW

MARK W.

CEO and Physician

> "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

MA

Michelle A.

Director

> "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502)

KW

Karen W.

Medical Receptionist

> "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133)

LH

Lindsay H.

Owner

> "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

CG

Connie G.

BUSINESS OFFICE

> "training process is not very helpful, not able to understand training online/managed to have an individual which..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807)

DL

Diane L.

Practice Administrator

> "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

CB

Carol B.

Billing Manager

> "The payment applications don't seem to be streamlined in my company and notes created in charts that been a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

MH

Marc H.

Practice Manager

> "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477)

CH

Crystal H.

Clinical Manager medical assistant

> "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

DH

Darla H.

Medical Assistant Biologic Coordinator

> "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

TS

Tina S.

Reimbursement Specialist

> "I am unable to click on a path report and print it like I can the medical records."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582)

BM

Bonnie M.

FD Supervisor

> "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149)

KG

Kathia G.

Referral Coordinator patient call center

> "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

SA

Sheila A.

Allergy Director

> "The options that are available that makes notes thorough, therefore improves reimbursements."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430)

SE

Samar E.

Patient Coordinator

> "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

KG

Kathia G.

Referral Coordinator patient call center

> "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

KP

Ksenya P.

registered nurse

> "Sometimes it doesn't let me log in through my account even if the password im inputting is correct"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

RD

Rinchen D.

Lead medical assistant

> "It’s interesting how you can make templates on it making charting so much easier"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

LH

Lindsay H.

Owner

> "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

RD

Ryan D.

Biller

> "ModMed has made my love working in billing so much easier on my day to day assignments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382)

LL

LaWanda L.

Patient Coordinator

> "The insurance verification feature doesn't work with all insurances."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

AR

Allie R.

Receptionist and Train new hires

> "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

AH

Allison H.

Front Desk

> "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "We like that it is web based and we seem to not have too many issues with it."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

RW

Robert W.

CFO

> "They will not speak to the customer and create false invoices in clear violation of the contract."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

SR

SHENETTA R.

Surgery Benefits Specialist

> "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640)

HDL

Helenie Dorothy L.

Virtual Assistant

> "It makes tasks easier for people that are involved with patient care."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118)

AA

Alaya A.

Front desk

> "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067)

BP

Bhavik P.

DPM

> "The easy interface makes my job and life easier as I do my notes."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

KP

Ksenya P.

registered nurse

> "Mod Med is great because it makes all the documentation work so much easier and more helpful."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

MW

MARK W.

CEO and Physician

> "I spend my entire day dodging gliches--costing me hours per day. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

EG

ELIZABETH G.

PRACTICE OPERATIONS LEAD

> "Love that we can duplicate our screens to be more efficient."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

JL

Jake L.

Physician

> "Good integration with billing and coding"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070)

LH

Lisa H.

medical secretary

> "I dislike the number of steps it takes to print out face sheets."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225)

TS

Tara S.

Medical Assistant

> "I use mod med everyday and it is very helpful in dermatology."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

CS

Christian S.

PA-C

> "When information gets stuck into the sticky notes and is difficult to remove."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403)

SR

Steve R.

Physician

> "The ICD 10s with associated patient education points is robust"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892)

KC

Kimberly C.

Front Desk

> "The insurance updates can be a pain, especially when patients are in the office."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209)

DL

Diane L.

Practice Administrator

> "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

LL

LaWanda L.

Patient Coordinator

> "My only issue is the insurance verification feature."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

KK

Kathryn K.

Clinical Supervisor

> "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708)

TS

Tara S.

Medical Assistant

> "Frequent glitches and error codes could be improved"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

AM

Alex M.

Representative

> "ModMed is a helpful use of technology for a medical practice."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123)

CZ

Cristine Z.

Medical biller

> "collections tabs a little hard to figure out and run reports."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272)

DK

David K.

Physician assistant

> "the billing portion can be problematic but overall works well."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449)

MW

MARK W.

CEO and Physician

> "They sell the hell out of you on something that just is not there. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

RD

Rinchen D.

Lead medical assistant

> "Mod med is an amazing and easy platform for documenting a visit."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

SK

SC K.

Staff MD

> "Very Poor response from Modmed to make corrections"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758)

IC

ISAAC C.

Ophthalmic Assistant

> "The Tabs specially " EYE LOG " is easier to read and manage."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471)

ED

Eddie D.

DPM

> "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114)

EB

Elizabeth B.

Physician Assistant

> "Ease of use and being able to see all of the patients documents in one spot"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337)

SH

Samantha H.

Receptionist

> "When insurance eligibility doesn't work."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403)

AR

Allie R.

Receptionist and Train new hires

> "Experience has been great especially since we just merged from using another scheduling system."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

LE

LISSETTE E.

BILLING SPECIALIST

> "PACKAGES OPTION IS A LITTLE TOO MUCH."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355)

JB

Jennifer B.

Receptionist

> "My husband is the dermatologist in the practice and he also loves working with EMA."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195)

AS

Amber S.

Derm Tech

> "I do not really like how you can't make appointments on the app."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

VR

Virginia R.

Clinical Guest Coordinator

> "I like that I can find everything I need easily and the customer service is top notch!"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188)

MH

Marissa H.

Medical Assistant

> "Sometimes finding patients can be difficult/time consuming."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524)

SE

Samar E.

Patient Coordinator

> "ease of use and very functional when making appointments and looking up information on patient charts"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

SK

Sheena K.

Physician

> "A few issues: 1) lack of follow up on billing."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552)

KT

Kelly T.

dermatologist

> "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489)

LD

Lisa D.

Registered nurse

> "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809)

LC

Leah C.

MED. ASST.

> "I find it to be the easiest program with current updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256)

SC

Shy C.

Medical Assistant Receptionist

> "Occasional technical glitches"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361)

JP

Jennifer P.

Practice Administrator

> "Modmed is an easy to use platform for both front office staff as well as the provider team."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

DS

Derek S.

Ophthalmologist

> "Horrible. If I go to a practice and this is their EMR I am quitting."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412)

DL

Diane L.

Practice Administrator

> "On a personal note, the community we've built within Modmed is unique and unlike other EHR's."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

AS

Alexandra S.

Patient Care Coordinator

> "I do not like the flow of ModMed and cannot see who does what."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151)

CH

Crystal H.

Clinical Manager medical assistant

> "I like that it is easy to navigate and the flow helps for easier charting"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

AH

Allison H.

Front Desk

> "What should be the easiest part of registration is the hardest, most frustrating part."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

BJ

Bracken J.

Practice Manager

> "The features are amazing and they listen to requests for updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6441390)

SG

Sascha G.

medical assistant

> "I do not like how new prescriptions sit in que"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695789)

[View Reviews](https://www.capterra.com/p/124590/EMA/reviews/)

VR

Verified Reviewer

Clinical Programs Manager

> "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

AH

Aamr H.

MD

> "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969)

VR

Verified Reviewer

Office Manager

> "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121)

TW

Tabatha W.

Nursing Supervisor

> "Navigation can be challenging, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656)

VR

Verified Reviewer

Owner

> "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Owner

> "They charge per virtual visit, which means your bill is never the same."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Administrative Health Support

> "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952)

JC

Joe C.

Physician Assistant

> "The mobile app is a nightmare, dictation is slow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

SG

Sally G.

Customer Service Auditor

> "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642)

DL

Dawn L.

Practice Administrator

> "We can't even run a decent no-show report, which is an industry standard report."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

An MBBS Student

> "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701)

DL

Dawn L.

Practice Administrator

> "Its Reporting functionality is dismal, at best. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

Owner

> "It is easy to apply templates and charting in a way you prefer."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Nurse

> "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963)

TL

Theresa L.

Medical Receptionist

> "I love the color coding of different appointment types to keep the schedule organized."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

VR

Verified Reviewer

Clinical Programs Manager

> "The system has a steep learning curve and can feel overwhelming at first."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

CC

Charles C.

physician

> "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

VR

Verified Reviewer

Owner

> "They charge extra for everything, which makes it hard to grow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

CC

Courtney C.

Human resource manager

> "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043)

TW

Tiffany W.

Office Manager

> "The inability to send in office messages attached to a patient's chart."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844)

AE

April E.

Administrative Coordinator

> "It gives you everything you need for your practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

VR

Verified Reviewer

Owner

> "For a small practice, it can be prohibitive and very draining."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

AE

April E.

Administrative Coordinator

> "The customer service is top notch and they are always a phone call away."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

JC

Joe C.

Physician Assistant

> "I would describe ECW as being too "clicky.""

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

JR

Joelle R.

CCMAMAG

> "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

DL

Dawn L.

Practice Administrator

> "eClinical Works is an EHR, but not one of the best in my opinion. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

EG

Elizabeth G.

Medical Assistant

> "I liked how it was easy to learn when trained."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187)

JR

Joelle R.

CCMAMAG

> "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

JR

Joelle R.

CCMAMAG

> "Overall the system is fairly streamlined, simple and easy to navigate."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

Douglas M.

Physician

> "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

LA

LeAnne A.

Patient services representative

> "It does help simplify things like documentation and keeping you inboxes up to date"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313)

Ella Hyeseung J.

Nurse Practitioner

> "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

CC

Charles C.

physician

> "This is because the use of eCW is a soul crushing experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

SD

Sarah D.

Account Manager

> "Constant issues with connections for scripts, billing and other parts of the system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

MT

Maya T.

MD

> "However, Athena still gives me access to my patient files that I greatly appreciate. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872)

SD

Sarah D.

Account Manager

> "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

DC

David C.

owner

> "Jane App has been affordable and upfront. Would recommend them."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028)

Ella Hyeseung J.

Nurse Practitioner

> "Cons: Inefficient, repetitive work, poor workflow integration."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

MM

Mohammed M.

physician

> "They are easy to use and convenient."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

Douglas M.

Physician

> "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

TL

Theresa L.

Medical Receptionist

> "It's easy to use and teach to new employees."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

Douglas M.

Physician

> "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

FR

Fahad R.

AR specialist

> "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800)

SD

Sarah D.

Account Manager

> "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

AB

Alexandra B.

Billing Manager

> "Thankfully they recently started to allow Inbox Health for statement management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958)

MM

Mohammed M.

physician

> "Difficult to locate notes and other encounters from previous visits"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

JM

James M.

Phleb Tech II

> "easy to use and user friendly to all users"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382)

CF

Chris F.

Director

> "Hard to get the techs to understand your problem."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916)

HM

Henry M.

CSR Supervisor

> "it is friendly using and can get support"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612)

AM

Adam M.

ARNP

> "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385)

JM

James M.

IT Administrator

> "The ability to self host is great to control the user experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923)

AL

Adrian L.

Nurse

> "Expensive and poor customer service and issues with connections"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964)

JK

Jennifer K.

Physician

> "I like that template customization is fairly easy and straightforward."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

SS

Satnam S.

MD

> "Switching over to ECW was the worst mistake I have ever made in my life."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700)

JK

Jennifer K.

Physician

> "This program might have been good when it was first developed."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

SD

Sarah D.

Account Manager

> "Reporting in the system is no clear enough."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

ET

Erin T.

Social worker

> "I like the colorful organized display of my doctors appointments and patient Info"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628)

WS

William S.

Office manager

> "Please do not use this electronic medical records system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

NF

Nazanin F.

Physician

> "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338)

RT

Richard T.

Pediatrician

> "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817)

MR

Maria R.

Medical Assistant

> "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

BB

Brandy B.

Owner

> "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257)

LD

Leslie D.

Front Desk

> "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010)

WS

William S.

Owner

> "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

VR

Verified Reviewer

NP student

> "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055)

JS

Justin S.

Owner/ lead physician

> "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430)

SI

Scott I.

Physician

> "We see 500 patients a day, and use their program as best we can."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050)

JK

Jennifer K.

Physician

> "The other problem is that they have so many different versions of the program and support keeps wanting us to use..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

HD

Huong D.

Office Manager

> "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053)

FF

Flora F.

Manager

> "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222)

EB

Erin B.

RN

> "I think what I liked most about this software was the strong user support resource."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

CC

Charles C.

physician

> "I've used many EHRs over the years and this one is by FAR the absolute worst."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

MR

Maria R.

Medical Assistant

> "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

WS

William S.

Owner

> "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

EB

Erin B.

RN

> "This has made me appreciate a few things about eCW."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

WS

William S.

Owner

> "I immediately stopped their ability to remove money from my account directly"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

VR

Verified Reviewer

Practice Manager

> "ECW is easy to use, their customer support is unlike anything I have ever seen. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319)

MM

Mohammed M.

physician

> "Very difficult user interface"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

SM

Stephen M.

IT adminstrator

> "Training to all clinical staff are quite easy"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009)

WS

William S.

Office manager

> "They are a scam, and extremely misleading."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

[View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

## User interface

4.42 (365)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

3.31 (396)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ModMed

Top features

32/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/124590/EMA/#features)

eClinicalWorks

25/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features)

### Recognition

ModMed is recognized as a top-rated tool in 2 Capterra Shortlist reports

eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

ModMed

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

eClinicalWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ModMed

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

eClinicalWorks

-   By eClinicalWorks
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

vs

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Contact vendor for pricing

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[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

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Features

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4.5

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[View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

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3.4

Features

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3.3

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[View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR)

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Price

Contact vendor for pricing

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Features

4.4

4.5

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[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

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Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva)

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Price

$160/month

4.4

Features

4.2

4.5

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[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

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Contact vendor for pricing

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Features

4.6

4.5

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Features

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