# Compare eClinicalWorks vs Tebra 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tebra and eClinicalWorks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra

---

# Tebra vs eClinicalWorks Features and Cost Comparison

Last updated May 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TebraeClinicalWorks2/4 selected

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

[## Tebra](https://www.capterra.com/p/129169/Tebra/)[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

FG

Based on [1,365 reviews](#user-reviews)

Positive

1,011

Neutral

108

Negative

246

[## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Starting Price

$449.00/month

Value-for-Money

3

Functionality

3.4

Ease of Use

3.3

Customer Service

2.8

Reviews Sentiment

Based on [396 reviews](#user-reviews)

Positive

213

Neutral

61

Negative

122

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## Summary

* * *

Key features rated by users

Features selected based on 6,180 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

HIPAA Compliant

4.4

Patient Records Management

3.8

Charting

3.7

Patient Scheduling

3.9

Document Management

3.2

66%Fit

Missing features

Feature ratings

HIPAA Compliant

4.2

Patient Records Management

3.7

Charting

3.4

Patient Scheduling

3.9

Document Management

NA

User satisfaction

User satisfaction

3.9

User reviews[1,365](https://www.capterra.com/p/129169/Tebra/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.6

Customer support

3.7

User satisfaction

3.3

User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Ease of use

3.3

Functionality

3.4

Value for money

3.0

Customer support

2.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$449Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Tebra serves independent practices seeking an all-in-one platform to streamline operations, boost revenue, and improve patient care without added complexity.

Best for

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties.

## User reviews

Pros & cons

FG

Freya G.

Administrative Staff

> "The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing,..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7115688)

AS

Angela S.

Billing

> "The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7082366)

HM

Hemal M.

Attending Physician

> "Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

HH

Hillary H.

Physician

> "It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

MM

Matt M.

Pedorthist

> "What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7017366)

EW

Erin W.

PTSD Therapist and Medical Advocate, School Advocate

> "It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. ..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035800)

DS

Diane S.

Owner

> "As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7114641)

JF

Julia F.

Not specifying

> "Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

CF

Collette F.

Provider

> "There are so many things that are pros such as being able to use one program that meets all of our needs from patient records to billing, it's all there."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

HM

Hemal M.

Attending Physician

> "Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081457)

EB

Elise B.

physician

> "I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

BS

Betty S.

Office Manager

> "Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7081402)

AKT

Anish Kumar T.

Process Associate

> "Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113799)

EB

Eric B.

CEO

> "We sometimes experience glitches in the software, which can cause some frustration with some of our staff."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

DT

Diana T.

Clinical Office Manager

> "My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

HH

Hillary H.

Physician

> "My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

SG

Stephen G.

Pediatric Neurologist

> "Great clinical notes/procedures etc outlay and secure patient records"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

MS

Mariah S.

Nurse Practitioner

> "I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6367258)

SV

Shay V.

Medical Biller

> "Great for Billing insurance and managing patient accounts."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096622)

KS

Karen S.

Director of Operations

> "I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6820544)

AL

Andrea L.

clinician

> "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6812972)

EB

Elise B.

physician

> "The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043698)

VR

Verified Reviewer

PMHNP

> "Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6865791)

JF

Julia F.

Not specifying

> "Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6871519)

CB

Coley B.

Administrator

> "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CB

Curt B.

Doctor of Chiropractic

> "I would like to use the patient records portion of the software, but I have a hard time switching from my old Practice Studio software."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009414)

SG

Stephen G.

Pediatric Neurologist

> "Great coomunication with constant updates, new developments, changes, improvements etc"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

RH

Robbie H.

Administrator

> "Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7043705)

CB

Coley B.

Administrator

> "The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027786)

CC

CORALEE C.

Physician

> "It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6817660)

SG

Stephen G.

Pediatric Neurologist

> "I cannot believe all that I am getting for the price, in other words, great value for the money of great ROI using Tebra platforms"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7086866)

SR

Suzanne R.

Billing Coordinator

> "Having to add new insurance as a secondary once it's been attached to a claim can sometimes be confusing."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

HR

Heidi R.

office manager

> "Most importantly, it allows me to focus more on my patients and less on administrative tasks."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7006478)

MD

Michelle D.

APRN, owner

> "There are not enough screening tools to come as standard within the specialty of psychiatry."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6828409)

DT

Diana T.

Clinical Office Manager

> "We use Tebra in our office it is very easy to use, for texting, emailing communications with patients."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7083173)

CN

Curtis N.

Practice Manager

> "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

AM

Ali M.

Credentialing Executive

> "Tebra has been a solid platform for streamlining our daily operations."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7100484)

JB

Justin B.

Clinician

> "Billing couldn't even get started since it took forever for Tebra to even begin the process of enrolling with payers to receive ERA's."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

AC

Angelica C.

medical assistant

> "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113444)

NE

Ngozi E.

PMHNP

> "This agent spoke to me like I was a child; you could hear him puffing air as if he had somewhere to be. When I signed up to use Tebra, the trainer had a..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6833891)

SP

Satya P.

Physician

> "Good customer support, along with official resources, it has university, blogs and group of other users helping each other."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6881115)

MP

Monica P.

Psychiatric Nurse Practitioner

> "There are EMRs that advertise as "free up to X number of patients", but no financial incentive with cause me to break up with Tebra!"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

AM

April M.

office manager and biller

> "I also believe it is easy for patients to read their medical records if they request them."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

PB

Paula B.

PMHNP

> "Their clearinghouse was so unreliable that I had to resort to conducting billing directly through insurance portals just to get claims processed."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6732431)

MAS

Mary Ann S.

APRN

> "Tebra offers several charting tools that are very helpful."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7084175)

AM

April M.

office manager and biller

> "The billing side is more difficult to understand. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7113486)

ME

Marcy E.

Billing and Jack of all trades

> "The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. "

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6885373)

IF

Ismel F.

PMHNP-BC

> "The cancellation fee is ridiculously high, and even if your practice makes no revenue because of their bad service and support, they still charge the fee."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

CS

Christine S.

Speech pathologist

> "I am able to complete documentation easily."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

CA

Chelsea A.

Owner

> "It is also difficult to offer a refund to patients for overpayment."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I also have used others such as Practice Fusion, Charm, Athena, Osmind, Epic, Healthie etc, and this by FAR is the best value for the peace of mind it..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

VB

Vanessa B.

doctor

> "Updated SOAP note working interface jumps sections down the page and trouble finding my place in the note; can get hanging text outside of a text box;..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___4912204)

RC

Roy C.

Behavioral Therapist

> "Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7131702)

IF

Ismel F.

PMHNP-BC

> "I want to make sure I remember the following text: "They do not have adequate support for processing ERAs and EDIs."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6324665)

KW

Kate W.

Nurse Practitioner

> "Patients find the video helpful and really reliable as long as there's a good internet/cellular connection."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027112)

HH

Hillary H.

Physician

> "It has been 4 mos and no one has been able to change this."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7059198)

RB

Renee B.

Billing Manager

> "The fact that a remote biller can call and have a real person pick up the call quickly and solve a problem is worth it all."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7004969)

KP

Karen P.

Founder

> "Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without..."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6572047)

SR

Suzanne R.

Billing Coordinator

> "The few times I've had to call, the person I spoke with was patient, made sure they clearly understood my questions and walked me through everything I..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035865)

SM

Sam M.

ARNP

> "This has been a longstanding problem that has not been resolved."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

EB

Eric B.

CEO

> "Response time with customer support is great as well."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125964)

SM

Sam M.

ARNP

> "They are unable to fix it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7071640)

CN

Curtis N.

Practice Manager

> "Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7035790)

JB

Justin B.

Clinician

> "It took months and constant time consuming follow up with customer support to get any kind of news for the billing portion."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6445951)

CA

Chelsea A.

Owner

> "I usually get a response back within 24 hours of putting in a request."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7028973)

CR

CHRISTOPHER R.

Nurse Practitioner

> "Trizetto put my EIN wrong in billing and I can't bill for several insurances. "

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6497568)

CS

Christine S.

Speech pathologist

> "It is easy to manage for schedule changes."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7125909)

KA

Kamala A.

Physician

> "then you get auto replies saying that the reply will get further delayed if you message repeatedly!"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

SC

Susan C.

Psychiatric Mental Health Nurse Practitioner

> "Calendar organization is nice along with fairly easily ability to put in blocks on the schedule."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6647294)

VR

Verified Reviewer

Office Manager

> "Notably, Kareo charges a hefty $2000 fee for exporting client databases in a format incompatible with most systems, requiring additional assistance, which..."

[See full review](https://www.capterra.com/p/129169/Tebra/#GetApp___6176728)

CF

Collette F.

Provider

> "Tebra has shown time and time again that they are a partner in our success."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7096897)

KO

Katherine O.

Biller

> "We've had some issues with UB04s that make it a little difficult to use in the system but we're working through it."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6532893)

LM

Luis M.

Psychiatry

> "Love the professionalism and be able to talk to an US representative that knows the system"

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7000146)

KA

Kamala A.

Physician

> "EMR - each part of saop in a separate box, the template is very hard to work with"

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___6672513)

CW

Chelsea W.

Intern

> "Tebra is easy to navigate, and I love how simple it is to input client data."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7126340)

MJ

Mary J.

Owner Administrator

> "Unhappy with the experience, training was poor and assistance with issues is not as one would expect."

[See full review](https://www.capterra.com/p/129169/Tebra/#SoftwareAdvice___7027559)

MP

Monica P.

Psychiatric Nurse Practitioner

> "I used it during my clinical rotations back when it was Kareo along with others and it stood out to me because it felt sooooo simple to learn, I was a pro..."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6681966)

MS

Michelle S.

CEO

> "I cannot view the claim form unless I set it to print."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___6626969)

RH

Renee H.

Outpatient Therapist

> "I really like the flow of how easy it is to type notes and it saves as you go."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7027028)

QM

Quinezsha M.

Student

> "My only dislike is not having access to all the features."

[See full review](https://www.capterra.com/p/129169/Tebra/#Capterra___7009606)

[View Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

VR

Verified Reviewer

Clinical Programs Manager

> "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

AH

Aamr H.

MD

> "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969)

VR

Verified Reviewer

Office Manager

> "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121)

TW

Tabatha W.

Nursing Supervisor

> "Navigation can be challenging, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656)

VR

Verified Reviewer

Owner

> "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Owner

> "They charge per virtual visit, which means your bill is never the same."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Administrative Health Support

> "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952)

JC

Joe C.

Physician Assistant

> "The mobile app is a nightmare, dictation is slow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

SG

Sally G.

Customer Service Auditor

> "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642)

DL

Dawn L.

Practice Administrator

> "We can't even run a decent no-show report, which is an industry standard report."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

An MBBS Student

> "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701)

DL

Dawn L.

Practice Administrator

> "Its Reporting functionality is dismal, at best. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

Owner

> "It is easy to apply templates and charting in a way you prefer."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Clinical Programs Manager

> "The system has a steep learning curve and can feel overwhelming at first."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

TL

Theresa L.

Medical Receptionist

> "I love the color coding of different appointment types to keep the schedule organized."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

VR

Verified Reviewer

Owner

> "They charge extra for everything, which makes it hard to grow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

CC

Charles C.

physician

> "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

TW

Tiffany W.

Office Manager

> "The inability to send in office messages attached to a patient's chart."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844)

CC

Courtney C.

Human resource manager

> "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043)

VR

Verified Reviewer

Owner

> "For a small practice, it can be prohibitive and very draining."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

AE

April E.

Administrative Coordinator

> "It gives you everything you need for your practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

JC

Joe C.

Physician Assistant

> "I would describe ECW as being too "clicky.""

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

AE

April E.

Administrative Coordinator

> "The customer service is top notch and they are always a phone call away."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

DL

Dawn L.

Practice Administrator

> "eClinical Works is an EHR, but not one of the best in my opinion. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

JR

Joelle R.

CCMAMAG

> "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

JR

Joelle R.

CCMAMAG

> "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

EG

Elizabeth G.

Medical Assistant

> "I liked how it was easy to learn when trained."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187)

Douglas M.

Physician

> "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

JR

Joelle R.

CCMAMAG

> "Overall the system is fairly streamlined, simple and easy to navigate."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

Ella Hyeseung J.

Nurse Practitioner

> "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

LA

LeAnne A.

Patient services representative

> "It does help simplify things like documentation and keeping you inboxes up to date"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313)

SD

Sarah D.

Account Manager

> "Constant issues with connections for scripts, billing and other parts of the system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

CC

Charles C.

physician

> "This is because the use of eCW is a soul crushing experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

VR

Verified Reviewer

Nurse

> "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963)

MT

Maya T.

MD

> "However, Athena still gives me access to my patient files that I greatly appreciate. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872)

SD

Sarah D.

Account Manager

> "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

DC

David C.

owner

> "Jane App has been affordable and upfront. Would recommend them."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028)

Ella Hyeseung J.

Nurse Practitioner

> "Cons: Inefficient, repetitive work, poor workflow integration."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

MM

Mohammed M.

physician

> "They are easy to use and convenient."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

Douglas M.

Physician

> "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

TL

Theresa L.

Medical Receptionist

> "It's easy to use and teach to new employees."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

Douglas M.

Physician

> "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

FR

Fahad R.

AR specialist

> "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800)

SD

Sarah D.

Account Manager

> "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

AB

Alexandra B.

Billing Manager

> "Thankfully they recently started to allow Inbox Health for statement management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958)

MM

Mohammed M.

physician

> "Difficult to locate notes and other encounters from previous visits"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

HM

Henry M.

CSR Supervisor

> "it is friendly using and can get support"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612)

CF

Chris F.

Director

> "Hard to get the techs to understand your problem."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916)

JM

James M.

IT Administrator

> "The ability to self host is great to control the user experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923)

AM

Adam M.

ARNP

> "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385)

JK

Jennifer K.

Physician

> "I like that template customization is fairly easy and straightforward."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

AL

Adrian L.

Nurse

> "Expensive and poor customer service and issues with connections"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964)

JK

Jennifer K.

Physician

> "This program might have been good when it was first developed."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

SS

Satnam S.

MD

> "Switching over to ECW was the worst mistake I have ever made in my life."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700)

ET

Erin T.

Social worker

> "I like the colorful organized display of my doctors appointments and patient Info"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628)

SD

Sarah D.

Account Manager

> "Reporting in the system is no clear enough."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

NF

Nazanin F.

Physician

> "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338)

WS

William S.

Office manager

> "Please do not use this electronic medical records system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

MR

Maria R.

Medical Assistant

> "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

RT

Richard T.

Pediatrician

> "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817)

LD

Leslie D.

Front Desk

> "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010)

BB

Brandy B.

Owner

> "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257)

VR

Verified Reviewer

NP student

> "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055)

WS

William S.

Owner

> "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

SI

Scott I.

Physician

> "We see 500 patients a day, and use their program as best we can."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050)

JS

Justin S.

Owner/ lead physician

> "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430)

JM

James M.

Phleb Tech II

> "easy to use and user friendly to all users"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382)

JK

Jennifer K.

Physician

> "The other problem is that they have so many different versions of the program and support keeps wanting us to use..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

HD

Huong D.

Office Manager

> "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053)

FF

Flora F.

Manager

> "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222)

EB

Erin B.

RN

> "I think what I liked most about this software was the strong user support resource."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

CC

Charles C.

physician

> "I've used many EHRs over the years and this one is by FAR the absolute worst."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

MR

Maria R.

Medical Assistant

> "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

WS

William S.

Owner

> "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

EB

Erin B.

RN

> "This has made me appreciate a few things about eCW."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

WS

William S.

Owner

> "I immediately stopped their ability to remove money from my account directly"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

VR

Verified Reviewer

Practice Manager

> "ECW is easy to use, their customer support is unlike anything I have ever seen. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319)

MM

Mohammed M.

physician

> "Very difficult user interface"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

SM

Stephen M.

IT adminstrator

> "Training to all clinical staff are quite easy"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009)

WS

William S.

Office manager

> "They are a scam, and extremely misleading."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

[View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

## User interface

3.95 (1,365)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

3.31 (396)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Tebra

Top features

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/129169/Tebra/#features)

eClinicalWorks

25/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features)

### Recognition

Tebra is recognized as a top-rated tool in 1 Capterra Shortlist reports

eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Tebra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

eClinicalWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tebra

-   By Tebra
-   Located in United States
-   Founded in 2004

eClinicalWorks

-   By eClinicalWorks
-   Located in United States
-   Founded in 1999

## Popular Comparisons

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[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

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Contact vendor for pricing

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4.1

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[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

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[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

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Contact vendor for pricing

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3.8

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4.1

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Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR)

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

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Price

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Features

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4.1

Ease of Use

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3.3

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[View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva)

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Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.4

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

3.8

3.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-120360/athenaOne-vs-eClinicalWorks)