# Compare eClinicalWorks vs Practice Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare eClinicalWorks and Practice Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120360-266915/eClinicalWorks-vs-Practice-Fusion

---

# eClinicalWorks vs Practice Fusion Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eClinicalWorksPractice Fusion2/4 selected

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

[## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Starting Price

$449.00/month

Value-for-Money

3

Functionality

3.4

Ease of Use

3.3

Customer Service

2.8

Reviews Sentiment

Based on [396 reviews](#user-reviews)

Positive

213

Neutral

61

Negative

122

[## Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.8

Functionality

3.5

Ease of Use

3.9

Customer Service

3.3

Reviews Sentiment

Based on [439 reviews](#user-reviews)

Positive

283

Neutral

74

Negative

82

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,180 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Feature ratings

HIPAA Compliant

4.2

Patient Records Management

3.7

Charting

3.4

Patient Scheduling

3.9

Document Management

NA

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

3.8

Patient Scheduling

4.6

Document Management

NA

User satisfaction

User satisfaction

3.3

User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Ease of use

3.3

Functionality

3.4

Value for money

3.0

Customer support

2.8

User satisfaction

3.7

User reviews[439](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Ease of use

3.9

Functionality

3.5

Value for money

3.8

Customer support

3.3

Price starts from

Price starts from

$449Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties.

Best for

Designed to exceed the needs of small practices, Practice Fusion is an easy-to-use EHR that makes e-prescribing, billing, charting and labs/imaging simple and secure from anywhere you can get online.

## User reviews

Pros & cons

VR

Verified Reviewer

Clinical Programs Manager

> "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

AH

Aamr H.

MD

> "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969)

VR

Verified Reviewer

Office Manager

> "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121)

TW

Tabatha W.

Nursing Supervisor

> "Navigation can be challenging, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656)

VR

Verified Reviewer

Owner

> "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Owner

> "They charge per virtual visit, which means your bill is never the same."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Administrative Health Support

> "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952)

JC

Joe C.

Physician Assistant

> "The mobile app is a nightmare, dictation is slow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

SG

Sally G.

Customer Service Auditor

> "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642)

DL

Dawn L.

Practice Administrator

> "We can't even run a decent no-show report, which is an industry standard report."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

An MBBS Student

> "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701)

DL

Dawn L.

Practice Administrator

> "Its Reporting functionality is dismal, at best. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

Owner

> "It is easy to apply templates and charting in a way you prefer."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Clinical Programs Manager

> "The system has a steep learning curve and can feel overwhelming at first."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

TL

Theresa L.

Medical Receptionist

> "I love the color coding of different appointment types to keep the schedule organized."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

VR

Verified Reviewer

Owner

> "They charge extra for everything, which makes it hard to grow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

CC

Charles C.

physician

> "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

TW

Tiffany W.

Office Manager

> "The inability to send in office messages attached to a patient's chart."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844)

CC

Courtney C.

Human resource manager

> "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043)

VR

Verified Reviewer

Owner

> "For a small practice, it can be prohibitive and very draining."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

AE

April E.

Administrative Coordinator

> "It gives you everything you need for your practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

JC

Joe C.

Physician Assistant

> "I would describe ECW as being too "clicky.""

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

AE

April E.

Administrative Coordinator

> "The customer service is top notch and they are always a phone call away."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

DL

Dawn L.

Practice Administrator

> "eClinical Works is an EHR, but not one of the best in my opinion. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

JR

Joelle R.

CCMAMAG

> "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

JR

Joelle R.

CCMAMAG

> "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

EG

Elizabeth G.

Medical Assistant

> "I liked how it was easy to learn when trained."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187)

Douglas M.

Physician

> "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

JR

Joelle R.

CCMAMAG

> "Overall the system is fairly streamlined, simple and easy to navigate."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

Ella Hyeseung J.

Nurse Practitioner

> "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

LA

LeAnne A.

Patient services representative

> "It does help simplify things like documentation and keeping you inboxes up to date"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313)

SD

Sarah D.

Account Manager

> "Constant issues with connections for scripts, billing and other parts of the system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

CC

Charles C.

physician

> "This is because the use of eCW is a soul crushing experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

VR

Verified Reviewer

Nurse

> "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963)

MT

Maya T.

MD

> "However, Athena still gives me access to my patient files that I greatly appreciate. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872)

SD

Sarah D.

Account Manager

> "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

DC

David C.

owner

> "Jane App has been affordable and upfront. Would recommend them."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028)

Ella Hyeseung J.

Nurse Practitioner

> "Cons: Inefficient, repetitive work, poor workflow integration."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

MM

Mohammed M.

physician

> "They are easy to use and convenient."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

Douglas M.

Physician

> "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

TL

Theresa L.

Medical Receptionist

> "It's easy to use and teach to new employees."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

Douglas M.

Physician

> "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

FR

Fahad R.

AR specialist

> "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800)

SD

Sarah D.

Account Manager

> "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

AB

Alexandra B.

Billing Manager

> "Thankfully they recently started to allow Inbox Health for statement management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958)

MM

Mohammed M.

physician

> "Difficult to locate notes and other encounters from previous visits"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

HM

Henry M.

CSR Supervisor

> "it is friendly using and can get support"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612)

CF

Chris F.

Director

> "Hard to get the techs to understand your problem."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916)

JM

James M.

IT Administrator

> "The ability to self host is great to control the user experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923)

AM

Adam M.

ARNP

> "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385)

JK

Jennifer K.

Physician

> "I like that template customization is fairly easy and straightforward."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

AL

Adrian L.

Nurse

> "Expensive and poor customer service and issues with connections"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964)

JK

Jennifer K.

Physician

> "This program might have been good when it was first developed."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

SS

Satnam S.

MD

> "Switching over to ECW was the worst mistake I have ever made in my life."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700)

ET

Erin T.

Social worker

> "I like the colorful organized display of my doctors appointments and patient Info"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628)

SD

Sarah D.

Account Manager

> "Reporting in the system is no clear enough."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

NF

Nazanin F.

Physician

> "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338)

WS

William S.

Office manager

> "Please do not use this electronic medical records system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

MR

Maria R.

Medical Assistant

> "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

RT

Richard T.

Pediatrician

> "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817)

LD

Leslie D.

Front Desk

> "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010)

BB

Brandy B.

Owner

> "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257)

VR

Verified Reviewer

NP student

> "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055)

WS

William S.

Owner

> "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

SI

Scott I.

Physician

> "We see 500 patients a day, and use their program as best we can."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050)

JS

Justin S.

Owner/ lead physician

> "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430)

JM

James M.

Phleb Tech II

> "easy to use and user friendly to all users"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382)

JK

Jennifer K.

Physician

> "The other problem is that they have so many different versions of the program and support keeps wanting us to use..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

HD

Huong D.

Office Manager

> "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053)

FF

Flora F.

Manager

> "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222)

EB

Erin B.

RN

> "I think what I liked most about this software was the strong user support resource."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

CC

Charles C.

physician

> "I've used many EHRs over the years and this one is by FAR the absolute worst."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

MR

Maria R.

Medical Assistant

> "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

WS

William S.

Owner

> "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

EB

Erin B.

RN

> "This has made me appreciate a few things about eCW."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

WS

William S.

Owner

> "I immediately stopped their ability to remove money from my account directly"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

VR

Verified Reviewer

Practice Manager

> "ECW is easy to use, their customer support is unlike anything I have ever seen. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319)

MM

Mohammed M.

physician

> "Very difficult user interface"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

SM

Stephen M.

IT adminstrator

> "Training to all clinical staff are quite easy"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009)

WS

William S.

Office manager

> "They are a scam, and extremely misleading."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

[View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

JN

Josef N.

BUSINESS MANAGER

> "It is the most comprehensive medical EHR on the market."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7073272)

ME

Maureen E.

Owner

> "However the customer service is so lacking in this company that it will cause me to find another system when my renewal..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

Melissa Z.

User

> "For a while when it was free i thought it would would be the leader in EHR for it's accessibility"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7102432)

SK

Susan K.

Doctor of Chiropractic

> "Doing Notes was way too much/complicated/time consuming as the patient load started to increase."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

RK

Ross K.

Owner

> "When it was free, it provided a decent platform for basic scheduling while we were building our practice."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

AS

Audrey S.

physician

> "customer service is non existent, the implementation classes they offer are rushed and then shed a light on all the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

VR

Verified Reviewer

Owner

> "They are a simple easy to learn program that can do everything that you need."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

FT

Filip T.

COO

> "Customer support, functionality and frequent breakdowns."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

SK

Susan K.

Doctor of Chiropractic

> "It was easy to start with, but needed an EHR system that was more efficient eventually for the patient load as it..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

FT

Filip T.

COO

> "From bad to worse, there's no end to this poor customer support performance."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

VR

Verified Reviewer

Owner

> "Practice Fusion is a great EHR system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

ME

Maureen E.

Owner

> "I am unable to talk to a live person."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

RK

Ross K.

Owner

> "It satisfied what we need in the initial months of our practice, but we quickly outgrew the software."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

ME

Maureen E.

Owner

> "Not worth the savings in cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

DM

David M.

Owner

> "It was a decent program to use for EHR and medicine prescription"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6468639)

AS

Audrey S.

physician

> "Apparently they care more about getting their money then having satisfied physicians using their EMR who would actually..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

EP

Erin P.

Manager and Owner

> "Practice Fusion is easy to use and a great way to keep electronic records."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6443497)

AS

Audrey S.

physician

> "I tried to cancel my subscription within 25 days of signing up with them and they said NO."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

CT

Chelsea T.

Practice Manager

> "I especially like the ability to assign different colors to different appointment types in the calendar and the ability..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AS

Audrey S.

physician

> "I will tell every fellow physician i know to avoid this product at all costs. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

RB

Rhonda B.

Team Lead

> "The program is low cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6425915)

KP

Krystal P.

Owner

> "We had issues with billing not being transferred and were not paid for many patient visits."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3750405)

MD

Melissa D.

Patient Coordinator

> "Easy to navigate and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6775074)

GT

Gina T.

Chief Medical Director

> "I was spending more time on the phone trying to get them to let me in than I was able to see patients."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3846532)

ME

Maureen E.

Owner

> "The pricing is reasonable. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

AB

Alexandra B.

Billing Manager

> "I would not recommend for extremely high volume or high complexity specialties."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4679350)

AA

Abigail A.

Nurse

> "Practice Fusion is a helpful means a health care management and saving the details in the patient."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MN

Michael N.

MD

> "Each time I have to write them all out - Our old system SOAPWARE I could extract these with three key strokes . With..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

AA

Abigail A.

Nurse

> "It is dependable and has a faster download if your internet connection is also faster."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MM

Melody M.

Admin Assistant

> "There are a few gliches with the system and we are unable to add all attachments to referrals. If you send a document to..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2317020)

CT

Chelsea T.

Practice Manager

> "I have used practice fusion for the last 5+ years at my office at love it."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AH

Ann H.

physician

> "The worst part is that they claimed to always be free but then once the company sold, they started to charge. And not..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

DB

Danielle B.

Medical assistant

> "I am able to access messages from providers, relay messages to the patients, update their entire profile with the click..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2624341)

AH

Ann H.

physician

> "Unable to easily download medical records when patients or other physicians request them-you have to download one..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

Business Manager

> "Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

MN

Michael N.

MD

> "Multiple repetitive screens - YOu enter the directions in one screen it loses them on the next and you have to re enter..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

Jeanette D.

President

> "When I used Practice Fusion, I had a free version so as a start-up clinic, this was obviously very affordable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3452949)

DD

Derek D.

Clinic Manager

> "There were a lot of features geared toward conventional medical practices that were unnecessary for our community..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

GS

Galen S.

Chiropractor

> "the software overall is easy to use and chart"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___3736711)

AW

Allison W.

C-Suite

> "It’s not intuitive, horrible reporting, not good for multi provider practices, not user friendly from an administrative..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2667523)

MW

Mignon W.

Physician

> "You will save money, the platform is much more customizable, and the people are friendly. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now ..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

JP

Jill P.

Office Manager

> "Practice Fusion integrates with a handful of billing softwares and generally works fine for EHR functions for a small..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2653586)

VR

Verified Reviewer

CHVA

> "The insurance list is not updated, as well as the pharmacy list they have on their system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

BC

Bryan C.

Clinic coordinator

> "It is great at keeping up appointments and check-in."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

MW

Michael W.

Physician

> "E-mail support is hit or miss. If you ask about how to do something that the program doesn't do they will just ignore..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2255797)

MW

Mignon W.

Physician

> "There are much better EHRs out there, try Charm. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They recently increased the monthly fee by 50% but not giving any new features. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AJ

Adrianne J.

Medical Biller

> "I love how ur able to access all patient records in one place."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2177818)

CB

Connie B.

Physician

> "They are not coordinated with P aware or any state prescription service . "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BC

Bryan C.

Clinic coordinator

> "It is good for an EMR just not easy to learn"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

CB

Connie B.

Physician

> "Still they could not get the labs around me to put them in my charts. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BD

Bryn D.

Psychologist

> "I liked that there was a free trial to see how the product worked."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2180028)

AH

Ann H.

physician

> "I have been a customer since 2013 and the customer service has continued to decline despite the cost going up."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

CHVA

> "Good expereince and no vital problem using this website."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

JH

James H.

acupuncturist

> "It was a hassle to switch to another, more affordable, EHR software and as a user, I felt deceived."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2299411)

DD

Derek D.

Clinic Manager

> "Easy to navigate and run reports."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

AD

Anita D.

Dr

> "What I am mostly disappointed is the contracts that have the providers sign."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2780156)

VR

Verified Reviewer

CHVA

> "I highly recommend this if you want to use inexpensive EHR/EMR."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

CB

Connie B.

Physician

> "The self scheduler is non existent ."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AH

Ann H.

physician

> "Easy to start and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

CB

Connie B.

Physician

> "Multiple times its down and unusable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

Business Manager

> "Easy implementation (up and running in a day). "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

CB

Connie B.

Physician

> "The referral process is a joke. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

CHVA

> "It's very convenient and easy to use. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

AH

Ann H.

physician

> "Now, I received a notice that prices are going up. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

[View Reviews](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

## User interface

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

3.31 (396)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

3.69 (439)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

eClinicalWorks

Top features

25/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features)

Practice Fusion

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/266915/Practice-Fusion/#features)

### Recognition

eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports

Practice Fusion is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

eClinicalWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eClinicalWorks

-   By eClinicalWorks
-   Located in United States
-   Founded in 1999

Practice Fusion

-   By Veradigm
-   Located in United States
-   Founded in 1981

## Popular Comparisons

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

$449/month

Price

$49/month

3.4

Features

4.2

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

$199/month

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$49/month

3.5

Features

4.2

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136876-266915/Pediatric-Therapy-EMR-vs-Practice-Fusion)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$449/month

Price

$0

3.4

Features

4.3

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$199/month

Price

$0

3.5

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/195467-266915/Care-Patron-vs-Practice-Fusion)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$199/month

Price

Contact vendor for pricing

3.5

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180899-266915/Alleva-vs-Practice-Fusion)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$199/month

Price

Contact vendor for pricing

3.5

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-266915/EMA-vs-Practice-Fusion)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$199/month

Price

Contact vendor for pricing

3.5

Features

4.4

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-266915/EpicCare-EMR-vs-Practice-Fusion)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

3.8

3.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$199/month

Price

$54/month

3.5

Features

4.6

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-266915/Jane-App-vs-Practice-Fusion)