Lightspeed Retail vs Liberty REACT: Which is a better fit?

Great service, great product. We switched over to this as our POS system and we are very happy with the change.

You choose the first letter of the vendor and then you have to arrow down. Pretty dumb to complain about this, I know.

I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. We use their gift card and customer loyalty integrations every day.

Customer no service tells you what's wrong doesn't listen to problems.

Love using it, it's super easy. If I ever have an issue or I don't understand how to do something their 'help' function is really useful and the chat and phone support have been a real lifesaver.

He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged.

The conversion went as close to seamless as possible, the on boarding and continuing support is outstanding, and the product fits our needs beyond our expectations.

There are no plans for a solution-based response. For the most part, tech support gives their best effort to solve problems - problems that occur due to an inadequate product.

Sam S

Manager

They just finished doing a fantastic job designing our custom website that integrates their consignment software, which we expect to have a great impact on our business.

There have been other times when tech. Support technicians have been so condiscending and disrespectful to me that I’ve almost hung up in tears of frustration.

Vendor is very responsive, and their support department is excellent. Software is good for a variety of applications and levels of experience.

Technical support is not available on Saturdays and many times you get the impression that you are burdening them when you have problems.

I feel they are committed to providing excellent service and our overall experience with Resaleworld has been fabulous.

Frustrating for correcting errors and for adding quantity of products.

We were immediately impressed by how seamless the transition took place. The improvements were astounding, Liberty could do anything we could imagine and be completely customizable to our store.

I wish there were more options out there for software. They keep system as is and don't try to fix problems because they know they have basically cornered the market.