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Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience
Pharmacist who expects more from their pharmacy software.
Great service, great product. We switched over to this as our POS system and we are very happy with the change.
You choose the first letter of the vendor and then you have to arrow down. Pretty dumb to complain about this, I know.
I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. We use their gift card and customer loyalty integrations every day.
Customer no service tells you what's wrong doesn't listen to problems.
Love using it, it's super easy. If I ever have an issue or I don't understand how to do something their 'help' function is really useful and the chat and phone support have been a real lifesaver.
He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged.
The conversion went as close to seamless as possible, the on boarding and continuing support is outstanding, and the product fits our needs beyond our expectations.
There are no plans for a solution-based response. For the most part, tech support gives their best effort to solve problems - problems that occur due to an inadequate product.
Every issue I've ever experienced has been resolved in a matter of hours. Software personal are great to work with and have always been able to resolve my issues.
We miss not having a "home screen. When filling an RX, we have found that we did not enter the name of the next patient, it defaulted to the previous patient.
Excellent customer service. Everyone is very friendly, willing to help, and if they are not sure of the answer they are quick to find out and get back with us.
However, patrons get frustrated when they retrieve records that only show metadata.
It is easy to use, the tabs are easy to understand. I like the way each tab has very good detailed context and good size.
Not a whole lot of cutting edge stuff, basic system, slow because of mouse.
This software is easy to learn and pick up on, which is very beneficial. The tech support line is great and is a service that is very helpful.
Company growing fast, customer service started lagging.
Steve J.: Hi, I'm Steve. I'm a business owner, and I give Lightspeed Retail five out of five stars. For more reviews, click below. Before our Lightspeed Retail, we had EMSI, which didn't work for us, because we were looking for a cloud-based solution, something that was a little bit more flexible that we could take offsite and use easier. Lightspeed fills that need very well. For us, Lightspeed offers the flexibility of working offsite or onsite. It offers 24-hour tech support, and it's constantly adding new features and responding to suggestions from its customer base. The onboarding process for Lightspeed was easy, straight ahead. As long as you're familiar with exporting documents through an Excel sheet, you can upload them right there and into your new system. If you're considering Lightspeed Retail, make sure that all your data is organized and effective. That way you can make an easier transition into the new system.
Lightspeed Retail
Top FeaturesLiberty
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