# Compare Lightspeed Retail vs Rain POS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lightspeed Retail and Rain POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/120491-140893/Lightspeed-Retail-vs-Rain-Point-of-Sale

---

# Lightspeed Retail vs Rain POS Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lightspeed RetailRain POS2/4 selected

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.1 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

[## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

Based on [975 reviews](#user-reviews)

Positive

744

Neutral

57

Negative

174

[## Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.1 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

3.9

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

SM

EA

Based on [134 reviews](#user-reviews)

Positive

104

Neutral

13

Negative

17

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,580 reviews from retail pos system software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Feature ratings

For Retail

2.4

Payment Processing

2.7

Inventory Management

3.2

Sales Reports

3.3

eCommerce Management

3.0

73%Fit

High performer

Feature ratings

For Retail

3.6

Payment Processing

3.8

Inventory Management

3.9

Sales Reports

3.9

eCommerce Management

3.8

User satisfaction

User satisfaction

4.0

User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

3.9

User satisfaction

4.1

User reviews[134](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

Ease of use

4.2

Functionality

3.9

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience

Best for

Rain POS delivers powerful solutions for boutique, craft, and outdoor retailers—track gear rentals, manage inventory, and sell online with one easy cloud-based system.

## User reviews

Pros & cons

ED

Erin D.

Owner Operator

> "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows through. If..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

JW

Jeff W.

CEO

> "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

CT

Carleton T.

Admin

> "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572)

ES

Elissa S.

Owner

> "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

TA

Taryn A.

Business Operations Supervisor

> "I like how all your reports are in one place and you can easily find the information you need by filtering the reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877)

GF

Giuliana F.

co owner

> "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

AB

Amile B.

Administrator

> "It helps to give you a better view and analysis of your sales reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

ES

Elissa S.

Owner

> "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

ED

Erin D.

Owner Operator

> "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

GF

Giuliana F.

co owner

> "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

KT

Kyla T.

Owner

> "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

ED

Erin D.

Owner Operator

> "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

AB

Amile B.

Administrator

> "I like the inventory tracking and categorising your products."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

MW

Max W.

Manager

> "A couple times it lagged when switching screens but nothing major."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

MW

Max W.

Manager

> "I liked how fast you can ring things up when it's busy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

ED

Erin D.

Owner Operator

> "Lightspeed made major errors on our tax forms two years in a row."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

AB

Amile B.

Administrator

> "Lightspeed has help me with sales analysis better."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

JW

Jeff W.

CEO

> "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

RA

Railan A.

Manager

> "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human error estimated."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

AS

Alex S.

owner

> "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started using LS in..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

Faiyaz T.

CEO

> "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

SJ

Sean J.

CEO

> "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824)

Faiyaz T.

CEO

> "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

EL

Elisa L.

Owner/manager

> "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them also havent..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010)

CE

Cody E.

Store Manager

> "Super simple and easy for my consumers transactions."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825)

MC

Matt C.

Pres

> "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

EK

Ekin K.

Operations Specialist

> "It is capable software system can handle your small retail shop with ease."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285)

CV

Carolina V.

Owner

> "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with paying 3 times..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659)

Nerissa L.

Managing Owner/ Store Manager

> "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696)

ED

Erin D.

Owner Operator

> "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

RA

Railan A.

Manager

> "Inventory, POS, Reports, and discount features are all easy to configure and use."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

AB

Allen B.

Owner

> "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for lack of a..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085)

DR

Daniel R.

Jeweler

> "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919)

ED

Erin D.

Owner Operator

> "It felt like we were stranded on issues, big and small."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

RK

Ron K.

President

> "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667)

GF

Giuliana F.

co owner

> "I was shocked, as this had never been disclosed to me during the sales process."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

CD

Cameron D.

Owner

> "Pricing is affordable for small business. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347)

KT

Kyla T.

Owner

> "I do not love the monthly fees now that our yearly discounted rate has come to an end."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

JF

John F.

Owner

> "years ago it was the best customer service around."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527)

HA

Henry A.

Owner

> "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275)

MZ

Melana Z.

server

> "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140)

FJ

Frank J.

CEO

> "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true. Upon..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279)

LB

Lynda B.

Owner

> "Payment processing is good."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432)

DS

David S.

Owner

> "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with my existing..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683)

MH

Miguel H.

CEO

> "Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3589157)

AS

Alex S.

owner

> "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

MS

Madhusudan S.

Software Engineer

> "Many features, including simple refunds and returns."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257)

BH

Brandy H.

Owner

> "I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073)

NS

Nonde S.

Sales and Marketing Manager

> "The pros of lightspeed Is that it helps in sorting out our shops inventory very well and simplifies our work and their customer service is on..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2955562)

MC

Matt C.

Pres

> "I had an issue with the POS service - it took 3 months just to get a response! "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

CS

Cynthia S.

Owner

> "Accuracy is very important and when I run a report or look at inventory it is correct."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466)

JK

Jeff K.

owner

> "Lightspeed auto increased our rate 300% do to credit card processing Extortion is how they opporate"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4873271)

CA

Christine A.

Accountant

> "You can manage inventory and run reports easily."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750)

CD

Cameron D.

Owner

> "Lacking in some reporting function, is available at added costNew fee structure for users not interested in Lightspeed payments"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347)

CD

Catherine D.

Owner

> "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681)

VR

Verified Reviewer

Director

> "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support tickets."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553)

BC

Brian C.

Owner

> "Inventory management was easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

CS

Carly S.

Owner

> "The card processing is slow, which is particularly frustrating at Christmas when we have a line to the door."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4866554)

KM

Kaleigh M.

Owner

> "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost instantly,..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209)

Sarah C.

Director

> "We have actually found the system to be slower than before and with many glitches with stock deduction and control."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

RL

Rebecca L.

Manager

> "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814)

BC

Brian C.

Owner

> "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill out."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

GJ

Gabriel J.

STORE MANAGER

> "I am glad we chose them for our business, They are friendly and customer service oriented when I have an issue or problem"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3517089)

Sarah C.

Director

> "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

EC

Elizabeth C.

General Manager

> "Creating items and managing retail is very easy through Lightspeed Retail. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3561523)

JP

James P.

Director

> "for the last 2 years we have not been able to reconcile inventory counts due the software timing out. but the icing on the cake was when they..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3793515)

SA

Sam A.

Owner

> "Appears simple and easy to use, simple to set up and cost effective."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814)

CH

Chris H.

General manager

> "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

JV

Janet V.

Owner

> "It is a very user friendly system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836)

CH

Chris H.

General manager

> "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on their end."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

Noemí P.

Marketing Director

> "Lightspeed is one of the best out there in terms of inventory management."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

JA

James A.

owner

> "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788)

BB

Brian B.

Owner

> "Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3362812)

AC

Anna C.

CEO

> "For example, we were sold on a shopify integration, which is not true."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077)

WG

Willis G.

Owner

> "Entering inventory was very straight forward and I was able to make sales immediately."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3730982)

BH

Brandy H.

Owner

> "I didn't like that it was web based if I didn't have an iPad and I was told that using my computer was just as easy, which I disagree."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073)

MS

Matt S.

Accounts assistant

> "Very simple to use and great reporting features for things like daily sales by product."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4473495)

HG

Helena G.

CEO

> "I didn't want to take the time and effort to switch but after they charged me $650 per location with out notice...I'm OUT!"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5070221)

AS

Arjun S.

Technology officer

> "I liked the design of the software and support was very helpful in temporarily solving issues."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3932413)

AB

Allen B.

Owner

> "HOURS have been spent trying to work with this company on this issues and the level of customer service is so sub par"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085)

[View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Stanley M.

System Administration

> "Items category for rental product is a nice addition for POS that is all inclusive with an intuitive..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___4279077)

DB

Dennis B.

Owner

> "It was very difficult to search for item in the register unless all your products have scan codes"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___7054534)

EA

Emad A.

Technical Support

> "Rain POS covers most retail functions in easy, friendly ways, and deep customize."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___6107218)

JR

Jacob R.

Owner

> "I do not like that we cannot easily adjust pricing, and have difficulty on supplier invoice tracking with..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___5031226)

RC

Rochelle C.

Administration

> "We really like that it is a cloud based POS."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___6260927)

AM

Alexis M.

CEO

> "It felt like they cater more to folks who don't know how to use technology."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___6651543)

KS

Kim S.

Owner

> "The ability to access the software remotely is a huge plus, I can keep track from anywhere, or assist..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2575571)

EA

Emad A.

Technical Support

> "Rain POS provides a cloud version only which makes some concerns from weak internet areas and more risk in..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___6107218)

KT

Korissa T.

Owner operator

> "I liked the ability to merge data with Moda supplier."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___3351704)

AS

Aurora S.

Coordinator

> "The website builder is so bad that I am looking for another alternative but the initial setup fee was so..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___5052572)

CH

Charlen H.

Owner

> "I really appreciate how much easier it is to reorder inventory and love the automated emails RAIN sends to..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2955514)

JC

Joanie C.

Owner

> "Receipts stop printing correctly, barcode doesn’t scan."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___6056278)

CS

Claudia S.

Owner

> "From set up until current use, they have always been available to help, and have great resources built..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2966007)

AM

Alexis M.

CEO

> "The onboarding experience was terrible."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___6651543)

CS

Claudia S.

Owner

> "It is easy for me to change things on the website, and if there is something I can't do, their customer..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2966007)

RM

Rich M.

Managing Member

> "Then when we went to cancel they said you have to give us a notice. Why you said zero length contract."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___5071558)

TT

Travis T.

Owner

> "We love the product integration with Reverb.com and the fact that our inventory remains cohesive across..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2578778)

RC

Rochelle C.

Administration

> "They also do not have support evenings and weekends. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___6260927)

BA

Brenda A.

President

> "I loved the fact that setting up a whole new website platform was done with another human on the other end..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2755948)

CT

Chris T.

owner

> "their customer service sucks and that is putting it nicely"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___6118216)

SH

Susan H.

Owner

> "Each upgrade and added function has been beneficial to my business"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3087320)

SH

Sierra H.

Owner

> "They can only help you for 30 mins and then say that they do not know how to fix the issue so they have to..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___4554728)

MV

Michelle V.

Owner

> "I can fumble around and figure things out, it’s intuitive, but the customer service is outstanding! "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3008408)

Stanley M.

System Administration

> "The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___4279077)

LB

Liz B.

Owner

> "I like how easy it is to add inventory and update the website as needed"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3118724)

TA

Tee A.

Owner

> "It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3151354)

MV

Michelle V.

Owner

> "The thing I like most about the software is the customer support behind it."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3008408)

SB

Stacy B.

IT Manager

> "They have a bug reporting system with no follow up? RAIN is also incredibly lacking in support for..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___3420068)

GH

Gwen H.

Owner

> "Easy to use, and help with inventory and daily and year end reports"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3355370)

ST

Sean T.

Manager

> "Cost was high for the level of service ."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___4062222)

SR

SANDRA R.

Owner

> "I love that a team of experts got everything set up and ready to go for me."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2936606)

ML

Max L.

Manager

> "The email marketing in particular is not up to what I would consider industry standard in terms of the..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2554936)

MB

Michael B.

Owner

> "The reports available on the system save hundreds of man hours and help us see how our business is doing. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2409774)

PD

Paige D.

Owner

> "There do seem to be some 'bugs' with inventory levels as from time to time there are errors."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2982359)

TT

Travis T.

Owner

> "The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2578778)

MM

Michelle M.

Owner

> "Everyone I spoke to put off the issues and claimed that I needed to do x..y..& z. We seriously lost 100%..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___3222938)

NC

NATE C.

Owner

> "I also love being able to track repairs, replacing our previous hand written system. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2512495)

HM

Henry M.

Owner

> "Sales and profit reports are not calculated correctly. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___2909584)

KM

Kathleen M.

owner/artist

> "What I like best about Rain's website software is how easy it was/is for me to learn."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2937021)

NM

Nick M.

owner

> "They refused to call me as if their time was more valuable in R&D than fixing bugs. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3438453)

SH

Susan H.

Owner

> "The customer service is awesome."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3087320)

KT

Korissa T.

Owner operator

> "Still have not completed the last page and I have had to still pay a monthly payment since October."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___3351704)

VS

Valerie S.

owner

> "The Software is so easy to use and if you need help the support team is always willing to help."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3353086)

KR

Katherine R.

Owner

> "Requests for change in features - less responsive"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3147333)

KS

Kim S.

Owner

> "The reports are easy to access, and accurate for accounting purposes, and provide us with the tools we..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2575571)

SP

Sharon P.

Business Owner

> "Integration was time consuming as we had a large inventory to start."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3132541)

SR

SANDRA R.

Owner

> "These amazing professionals were patient and understood my level of ability."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2936606)

HV

Holly V.

owner/operator

> "Their inconsistences within the contract module were too high. And every time we called in to tech..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___2514472)

LW

Lori W.

General Manager/Owner

> "The efficiency I've gained by using this software versus going other routes has completely justified the..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2780265)

CH

Charlen H.

Owner

> "Don't like the credit card processing rate."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2955514)

KR

Katherine R.

Owner

> "I’m very happy overall and customer service/support are very good - the tech folks are knowledgeable,..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3147333)

KT

Korissa T.

Owner operator

> "Multiple missed meetings with no explanation."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___3351704)

LW

Lisa W.

Owner

> "I like the automatic emails that it sends to my customers every week. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2557977)

KT

Korissa T.

Owner operator

> "Multiple ignored requests."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#SoftwareAdvice___3351704)

DE

DJ E.

Owner

> "I love that Checker Distribution & United Notions are integrated with Rain Retail. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2772931)

TT

Travis T.

Owner

> "We were disappointed it was not available when we switched to Rain, since we used that feature daily with..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2578778)

CA

Connie A.

Owner

> "The ease of use and the excellent customer service."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2961163)

DE

Daniel E.

Owner/Manager

> "Prominent bugs in website text in regard to special characters. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2560025)

RP

Rosanne P.

Owner

> "Easy to learn, install, and use."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2938668)

RM

Rebecca M.

Owner

> "Unable to add shipping charges to individual items that are bulky"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2789319)

JM

Joshua M.

President

> "The POS is user friendly and easy to teach"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3323721)

NS

Noel S.

co-owner

> "The con is not a Rain problem it's not having the time on our side to complete at this moment."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2501273)

DC

Don C.

Marketing

> "Customer service is excellent"

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___3344283)

DE

DJ E.

Owner

> "I have had issues with items and categories being duplicated."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2772931)

PE

Patti E.

President/Owner

> "Easy to implement."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2922151)

TJ

Tim J.

Owner

> "the reporting features are not very helpful."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2828470)

TT

Travis T.

Owner

> "The initial training was extremely in depth and helped us grasp all of the features before implementation...."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2578778)

LW

Lisa W.

Owner

> "I do not like the way the inventory receiving works. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2557977)

TT

Travis T.

Owner

> "They are constantly improving, updating and listening to customer suggestions to make their product even..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2578778)

ML

Max L.

Manager

> "The marketing platform did not meet our expectations."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2554936)

KS

Kim S.

Owner

> "The product is easy for staff to understand and navigate, and errors can be corrected when necessary."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2575571)

DE

Daniel E.

Owner/Manager

> "Label printing is terrible. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2560025)

TT

Travis T.

Owner

> "Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and..."

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2578778)

DE

Daniel E.

Owner/Manager

> "Reporting is not great. "

[See full review](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#Capterra___2560025)

[View Reviews](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

## User interface

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

4.03 (975)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)

4.12 (134)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Lightspeed Retail

Top features

42/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features)

Rain POS

35/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/140893/Rain-Point-of-Sale/#features)

### Recognition

Lightspeed Retail is recognized as a top-rated tool in 3 Capterra Shortlist reports

Rain POS is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Lightspeed Retail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rain POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lightspeed Retail

-   By Lightspeed
-   Located in Canada
-   Founded in 2012

Rain POS

-   By Rain Retail Software
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$109/month

Price

$349one time

3.9

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.12 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Contact vendor for pricing

Price

$349one time

3.9

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/140893-152638/Rain-Point-of-Sale-vs-Epos-Now)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

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[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/)

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$29/month

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.12 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/)

Contact vendor for pricing

Price

$29/month

3.9

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-140893/Shopify-vs-Rain-Point-of-Sale)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,395)](https://www.capterra.com/p/207944/PayPal/reviews/)

$109/month

Price

$0.29

3.9

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.12 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

vs

[RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Contact vendor for pricing

Price

$495one time

3.9

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/76636-140893/RetailEdge-vs-Rain-Point-of-Sale)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

$109/month

Price

$495one time

3.9

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.12 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,395)](https://www.capterra.com/p/207944/PayPal/reviews/)

Contact vendor for pricing

Price

$0.29

3.9

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140893-207944/Rain-Point-of-Sale-vs-PayPal)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$109/month

Price

$5/month

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.12 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Contact vendor for pricing

Price

$5/month

3.9

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140893-205337/Rain-Point-of-Sale-vs-Shopify-POS)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

$109/month

Price

$0.01

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[4.12 (134)](https://www.capterra.com/p/140893/Rain-Point-of-Sale/reviews/)

vs

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.37 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/140893-172058/Rain-Point-of-Sale-vs-Meevo-2)