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Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience
Web-based back office management solution that enables convenience store and gas station managers to monitor and control sales, transactions, refunds, price books, purchasing and other operations.
Great service, great product. We switched over to this as our POS system and we are very happy with the change.
You choose the first letter of the vendor and then you have to arrow down. Pretty dumb to complain about this, I know.
I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. We use their gift card and customer loyalty integrations every day.
Customer no service tells you what's wrong doesn't listen to problems.
Love using it, it's super easy. If I ever have an issue or I don't understand how to do something their 'help' function is really useful and the chat and phone support have been a real lifesaver.
He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged.
The conversion went as close to seamless as possible, the on boarding and continuing support is outstanding, and the product fits our needs beyond our expectations.
There are no plans for a solution-based response. For the most part, tech support gives their best effort to solve problems - problems that occur due to an inadequate product.
They have a wonderful onboarding process where they hold your hand through the installation and setup. I highly recommend this program as it is a complete system.
Because of the owner's DAD, hell of a nice person and used to be very personalized service. Thinking about changing, hate do to it all again after this long period, but have no choice.
This software helps us to track our sales much faster and easier than before. I also like the price - its very affordable.
They had mess up in one department and that is their customer service. I mean really if you know that you had cover everything in your software and such an unprofessional service.
I have been using the product for about 4 months now and have a lot to learn still but the features and functionality are amazing so far.
I have been using for 4 years, service has gone from bad to worst. Used to friendly service and the owner himself was interested, have grown too large and they can not handle it.
I would say they have done an awesome job creating this software, I mean they have paid attention to all the detail work that, as an owner want in a software.
When creating custom price or promo groups, you can not edit existing names or delete duplicates, which is EXTREMELY annoying.
Steve J.: Hi, I'm Steve. I'm a business owner, and I give Lightspeed Retail five out of five stars. For more reviews, click below. Before our Lightspeed Retail, we had EMSI, which didn't work for us, because we were looking for a cloud-based solution, something that was a little bit more flexible that we could take offsite and use easier. Lightspeed fills that need very well. For us, Lightspeed offers the flexibility of working offsite or onsite. It offers 24-hour tech support, and it's constantly adding new features and responding to suggestions from its customer base. The onboarding process for Lightspeed was easy, straight ahead. As long as you're familiar with exporting documents through an Excel sheet, you can upload them right there and into your new system. If you're considering Lightspeed Retail, make sure that all your data is organized and effective. That way you can make an easier transition into the new system.
Lightspeed Retail
Top FeaturesCStore Essentials
CStore Essentials
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