---
title: "Compare Lightspeed Retail vs Epos Now 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Lightspeed Retail and Epos Now based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now"
page_type: "comparison"
language: "en"
---

# Lightspeed Retail vs Epos Now Features and Cost Comparison

Last updated September 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lightspeed RetailEpos Now2/4 selected

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

Based on [975 reviews](#user-reviews)

Positive

744

Neutral

57

Negative

174

[## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$349.00one time

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [728 reviews](#user-reviews)

Positive

495

Neutral

39

Negative

194

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,436 reviews from retail pos system software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

High performer

Feature ratings

For Retail

2.4

Payment Processing

2.7

Inventory Management

3.2

eCommerce Management

3.0

Point of Sale (POS)

3.5

70%Fit

High performer

Feature ratings

For Retail

3.7

Payment Processing

3.5

Inventory Management

3.1

eCommerce Management

2.4

Point of Sale (POS)

4.2

User satisfaction

User satisfaction

4.0

User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

3.9

User satisfaction

3.8

User reviews[728](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

Price starts from

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$349Flat Rate, One Time

-   Free version
-   Free trial

Best for

Best for

Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience

Best for

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.3/5 (September 2026).

## User reviews

Pros & cons

CT

Carleton T.

Admin

> "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572)

ES

Elissa S.

Owner

> "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

ED

Erin D.

Owner Operator

> "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

GF

Giuliana F.

co owner

> "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

AB

Amile B.

Administrator

> "It helps to give you a better view and analysis of your sales reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

ES

Elissa S.

Owner

> "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

AB

Amile B.

Administrator

> "I like the inventory tracking and categorising your products."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

GF

Giuliana F.

co owner

> "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

AB

Amile B.

Administrator

> "Lightspeed has help me with sales analysis better."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

JW

Jeff W.

CEO

> "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

ED

Erin D.

Owner Operator

> "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

AS

Alex S.

owner

> "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

RA

Railan A.

Manager

> "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

ED

Erin D.

Owner Operator

> "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

MW

Max W.

Manager

> "I liked how fast you can ring things up when it's busy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

MC

Matt C.

Pres

> "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

TA

Taryn A.

Business Operations Supervisor

> "I like how all your reports are in one place and you can easily find the information you need by filtering the reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877)

MW

Max W.

Manager

> "A couple times it lagged when switching screens but nothing major."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

Faiyaz T.

CEO

> "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

GF

Giuliana F.

co owner

> "I was shocked, as this had never been disclosed to me during the sales process."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

Faiyaz T.

CEO

> "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality,..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

ED

Erin D.

Owner Operator

> "Lightspeed made major errors on our tax forms two years in a row."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

CE

Cody E.

Store Manager

> "Super simple and easy for my consumers transactions."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825)

HA

Henry A.

Owner

> "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275)

EK

Ekin K.

Operations Specialist

> "It is capable software system can handle your small retail shop with ease."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285)

AS

Alex S.

owner

> "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

KT

Kyla T.

Owner

> "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

ED

Erin D.

Owner Operator

> "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

Nerissa L.

Managing Owner/ Store Manager

> "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696)

MC

Matt C.

Pres

> "I had an issue with the POS service - it took 3 months just to get a response! "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

RA

Railan A.

Manager

> "Inventory, POS, Reports, and discount features are all easy to configure and use."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

ED

Erin D.

Owner Operator

> "It felt like we were stranded on issues, big and small."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

RK

Ron K.

President

> "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667)

VR

Verified Reviewer

Director

> "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553)

JF

John F.

Owner

> "years ago it was the best customer service around."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527)

Sarah C.

Director

> "We have actually found the system to be slower than before and with many glitches with stock deduction and control."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

MZ

Melana Z.

server

> "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140)

JW

Jeff W.

CEO

> "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

LB

Lynda B.

Owner

> "Payment processing is good."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432)

BC

Brian C.

Owner

> "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

MS

Madhusudan S.

Software Engineer

> "Many features, including simple refunds and returns."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257)

Sarah C.

Director

> "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

CS

Cynthia S.

Owner

> "Accuracy is very important and when I run a report or look at inventory it is correct."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466)

CH

Chris H.

General manager

> "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

CA

Christine A.

Accountant

> "You can manage inventory and run reports easily."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750)

SJ

Sean J.

CEO

> "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824)

CD

Catherine D.

Owner

> "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681)

EL

Elisa L.

Owner/manager

> "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010)

BC

Brian C.

Owner

> "Inventory management was easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

CV

Carolina V.

Owner

> "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659)

KM

Kaleigh M.

Owner

> "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209)

CH

Chris H.

General manager

> "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

RL

Rebecca L.

Manager

> "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814)

JA

James A.

owner

> "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788)

SA

Sam A.

Owner

> "Appears simple and easy to use, simple to set up and cost effective."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814)

AC

Anna C.

CEO

> "For example, we were sold on a shopify integration, which is not true."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077)

JV

Janet V.

Owner

> "It is a very user friendly system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836)

AB

Allen B.

Owner

> "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085)

Noemí P.

Marketing Director

> "Lightspeed is one of the best out there in terms of inventory management."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

HG

Helena G.

CEO

> "I didn't want to take the time and effort to switch but after they charged me $650 per location with out notice...I'm OUT!"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5070221)

BB

Brian B.

Owner

> "Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3362812)

JV

Janet V.

Owner

> "I would have never started with the system had I known they would be FORCING their system on my small business"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836)

MS

Matt S.

Accounts assistant

> "Very simple to use and great reporting features for things like daily sales by product."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4473495)

MC

Matt C.

Pres

> "Extortion! "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

AS

Arjun S.

Technology officer

> "I liked the design of the software and support was very helpful in temporarily solving issues."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3932413)

DM

Dave M.

Owner

> "The additional equipment wasn’t comparable with our iPads."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6125392)

Noemí P.

Marketing Director

> "It has many options to play with, making it easy to integrate your business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

Sarah C.

Director

> "This is utter rubbish; I myself use a static card terminal in a bricks-and-mortar shop."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

DR

Daniel R.

Jeweler

> "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919)

KT

Kyla T.

Owner

> "I do not love the monthly fees now that our yearly discounted rate has come to an end."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

NM

Natasha M.

Controller

> "Easy to reconcile the cashouts, data is formatted nicely"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4319395)

SA

Sam A.

Owner

> "Very poor and now we are faced with a difficult situation to migrate away from them before the cost rack up."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814)

GC

Gennifer C.

Director of Operations

> "We can now track our inventory efficiently, any time we have had an issue the customer service team handles it quickly."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3350411)

FJ

Frank J.

CEO

> "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true...."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279)

GL

Gus L.

Manager

> "Best product for 1 store or mulit store operation!"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3912546)

DS

David S.

Owner

> "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683)

SC

Samantha C.

Service Advisor

> "I like that i have a full list of repair orders and can save invoices for future use."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3363868)

Sarah C.

Director

> "I am told that this is because I am not using their integrated card processing service!!!"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

CM

Corey M.

Office Manager

> "Sense of ease is amazing and all the additional features you didn't think you needed but definitely would want."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4577456)

CY

Craig Y.

Operations Manager

> "DO NOT BUY Lightspeed unless your business has only plain vanilla types of customer interactions because you will not be able to..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4785339)

HL

Helena L.

Store Owner

> "The professional looking equipment and software, and the many options it provides"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3353669)

CH

Chris H.

General manager

> "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

PF

PierreAntoine F.

Ecommerce manager

> "Really easy to get your hands on the product, tech savvy or not Lightspeed will help you organize and monitor your business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3484909)

DM

Dave M.

Owner

> "The additional equipment wasn’t comparable with our iPads."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6125392)

VR

Verified Reviewer

Assistant Marketing Manager

> "Satisfied with the realizability and user friendliness."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2895132)

VR

Verified Reviewer

President

> "They now have so much different tech and apps and whatnot, that they have no ability to implement anything. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4550026)

SAA

Sue-Ann A.

Owner/Mixologist

> "Easy to use, Intuitive"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2917974)

VR

Verified Reviewer

President

> "They have zero ability to implement all the new technology they promised. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4550026)

Noemí P.

Marketing Director

> "It has many options to play with, making it easy to integrate your business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

AJ

Alfredo J.

IT Director

> "There are so many simple functions missing."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4037820)

SC

Suzy C.

owner

> "I really like how they are always integrating with new products and brands."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3102215)

TL

Travis L.

Manager

> "Very complicated and hard to understand."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2517574)

SC

Steven C.

General Manager

> "Very positive, we have used for over a year now and it has made our business much faster and more dynamic, and it integrates with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2436917)

ED

Erin D.

Owner Operator

> "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

LB

LEANNA B.

Owner

> "I really appreciate the seamless integration between the POS and the eCommerce. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2633917)

JW

Jeff W.

CEO

> "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

CA

Christine A.

Accountant

> "Overall it is very easy to use and understand."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750)

SJ

Sean J.

CEO

> "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824)

SQ

Saad Q.

DESIGNER

> "Very good experience and like this software your work become easy"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3425014)

AB

Allen B.

Owner

> "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085)

[View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

RD

Ryan D.

Owner

> "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

VR

Verified Reviewer

IT Support

> "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MG

Mark G.

Company Director and Operations Manager

> "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

VR

Verified Reviewer

IT Support

> "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

Edward C.

Managing Director

> "They have low fees so they are value for money and they provided us with an e-commerce solution too."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674)

HL

Hazel L.

Business owner

> "I’ve repeatedly asked for a phone call to discuss and we’re constantly brushed off and ignored. Since Epos now has stopped integration of..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644)

SK

Shahzad K.

Director

> "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

VR

Verified Reviewer

IT Support

> "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

PN

Patricia N.

Manager

> "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740)

VR

Verified Reviewer

IT Support

> "Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

JC

Jane C.

Partner

> "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

SC

Stephen C.

IT Administrator

> "Some of the Back Office controls for products are too complex."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

KP

Kathryn P.

Owner

> "The phone support is excellent if there is any issue or for extra training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

SR

Stuart R.

Director

> "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

SC

Stephen C.

IT Administrator

> "Their on-line support centre is easy to access and use, with access to live chat and the Epos Now community."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

VR

Verified Reviewer

IT Support

> "As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

CG

Chrus G.

Owner

> "All the credit card payments go through the till system and makes it really quick and safe"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

JC

Jane C.

Partner

> "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

SW

Sheila W.

partner

> "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

MG

Mark G.

Company Director and Operations Manager

> "The security features are excellent from passwords, staff login codes and auto timeout options on the screens."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

RD

Richie D.

Owner

> "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343)

MT

Marcus T.

Owner

> "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004)

VR

Verified Reviewer

IT Support

> "Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

ES

Emily S.

Notary Public, PennDOT agent

> "EPOS NOW provides a quality product that is easy to operate and utilize in a variety of ways in a variety of settings. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7143509)

AE

Aaron E.

Owner

> "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594)

Bernie W.

Manager

> "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560)

CD

Cal D.

vice chair

> "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

SR

Stuart R.

Director

> "You can quickly check what you have sold the previous week which makes re ordering so easy."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

JO

Jason O.

Managing Director

> "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737)

PD

Paul D.

Centre Manager

> "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710)

MA

Morag A.

Centre Manager

> "some reports are trickier to access than expected and amount of time learning the system is more than expected but"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633)

PG

Paul G.

Administratuve

> "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518)

SW

Sheila W.

partner

> "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

MG

Mark G.

Company Director and Operations Manager

> "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

MR

Muhammad R.

admin

> "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

SC

Stephen C.

IT Administrator

> "Overall, EPOS Now is an excellent system and, being a new customer, the whole experience from contacting Sales to support has been a positive..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

HL

Hazel L.

Business owner

> "They don’t value existing customers, only ones signing on."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644)

KA

Kasim A.

Director

> "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975)

FC

Ferris C.

CEO

> "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058)

Edward C.

Managing Director

> "They seem to care about helping us grow our business."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674)

KP

Kathryn P.

Owner

> "so if the network is down its very difficult to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

Liam B.

Owner

> "Amazing service and tracking across stock."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810)

Fay M.

Director

> "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

SA

Sarah A.

accountatnt

> "Customer support is excellent, always sort out any issues on phone support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7159840)

AZ

Andre Z.

Opertor

> "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455)

JS

Jason S.

Store Manager

> "Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6663810)

MOA

Muhammad Ousama A.

Director

> "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948)

VR

Valerij R.

Director

> "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336)

VR

Verified Reviewer

IT Support

> "This resulted in a complete interruption to trading."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

HG

Hamidreza G.

Owner

> "It also offers useful reporting features and flexibility for different type of businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843)

DG

David G.

Manager

> "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

Lance M.

Chair

> "The back office allows my team to handle issues outside the shop."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257)

MD

Marquita D.

Operating manager

> "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932)

JM

James M.

licensee

> "in most cases the support calls i have made have been really responsive and sorted glitches out promptly, products arrived on time and easy to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6670806)

AA

ADRIANO A.

Owner

> "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613)

KW

Kate W.

owner manager

> "As a new start up business it has been able to offer what we have needed and we have had very few issues with it."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020189)

PW

Pippa W.

Owner

> "That I can’t connect my kitchen order printer wirelessly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696)

KP

Kathryn P.

Owner

> "Accessible from anywhere as on the cloud but secure and easy to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

AAN

Abdullah Al N.

FOUNDER, CEO

> "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344)

MS

Michele S.

Manager

> "Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

DG

David G.

Manager

> "This is not what EPOS Now claim to provide, having this system is supposed to negate the above….its made it worse And as for the exit fee?"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

SS

Simon S.

Printer

> "Very happy with this company always willing to sort out any issues you may have .They give you very good training so you can use the epos machine..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020106)

KH

Kevin H.

Treasurer

> "We were concerned about introducing an EPOS system as we thought it would be daunting for a number of our older volunteers."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6631140)

BL

Beverley L.

owner

> "the monthly subscription is much cheaper than other systems we use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7046277)

PT

Peter T.

Director

> "The constant updating of stock can take time and it is slow to load sometimes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260)

RD

Ryan D.

Owner

> "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

CG

Chrus G.

Owner

> "Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

FH

Fouad H.

Owner

> "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605)

MR

Muhammad R.

admin

> "No proper communication, no respect for customers — just excuses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

WE

Wyn E.

Trustee

> "We found Epos to be a reliable and efficient product. When needed the support team have responded in a highly professional manner"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7033421)

MA

Manik A.

Director

> "No proper communication from customer support team if we raise complaint."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6658366)

ER

Erlin R.

Owner

> "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488)

CD

Cal D.

vice chair

> "They continued to take money from our account and charge our credit card ."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

PG

Phil G.

Director

> "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

MG

Marcello G.

Managing director

> "Not able to personalise printing orders"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

CW

Chris W.

Bookkeeper

> "very good, easy to use the back office save for a very few functionalities but, I put that down to lack of use and the fact I only do this part..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037073)

PP

Paras P.

Director

> "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592)

DM

David M.

Chairman

> "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752)

SC

Stephen C.

IT Administrator

> "Some of the Back Office controls for products are too complex."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

MB

Mark B.

Digital Sales and Marketing Manager

> "Very responsive, quick and covers everything we need."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6674063)

Zion P.

IT professional

> "Don't Touch This system or this company Ever!!"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6766925)

PR

Patrick R.

Director

> "They are very responsive, easy to deal with and understand what the solutions are to any issues you may have"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6404571)

VR

Verified Reviewer

Manager

> "It's as if they took a design from the early 2000s and slapped it onto their software without any consideration for modern aesthetics or..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___4976419)

Damien Paul P.

Restaurant Manager

> "Their live chat environment is really helpful"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6275209)

PM

Peter M.

Owner

> "I was a bit frightend of this technology."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6425017)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

BN

Brett N.

CFO

> "After many months, there is still no integration."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___5026407)

KP

Kathryn P.

Owner

> "The till system is very easy to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

VR

Verified Reviewer

Managing Director

> "On representation of links to Xero and with other systems integrated elsewhere to the platform in the business all attempts to link were painful."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___2732486)

KW

Kate W.

owner manager

> "easy to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020189)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

BSS

BK S S.

Manager

> "Easy to manage."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7044962)

KH

Karla H.

Owner

> "Sometimes a little difficult to find information in the FAQ. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6840782)

NK

Navneet K.

Manager

> "Quik and easy to use ."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7080036)

PS

Piyanka S.

Manager

> "It’s not helpful at all."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___5035122)

SC

Stephen C.

IT Administrator

> "Their on-line support centre is easy to access and use, with access to live chat and the Epos Now community."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

SC

Sam C.

GM

> "They don't make it easy to get hold of them."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___4534788)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

VR

Verified Reviewer

IT Support

> "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

SA

Sarah A.

accountatnt

> "Customer support is excellent, always sort out any issues on phone support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7159840)

VR

Verified Reviewer

IT Support

> "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

JM

James M.

licensee

> "in most cases the support calls i have made have been really responsive and sorted glitches out promptly, products arrived on time and easy to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6670806)

VR

Verified Reviewer

IT Support

> "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

[View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

## User interface

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

4.03 (975)

3.77 (728)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Lightspeed Retail

Top features

36/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Automatic Backup
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Categorization/Grouping
-   Check Printing
-   Clock In/Out
-   Commission Management
-   Credit Card Payments
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   E-commerce Integration
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For iPad Devices
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Optimization
-   Inventory Replenishment
-   Inventory Tracking
-   Label Printing
-   Loyalty Program
-   Mobile App
-   Multi-Currency
-   Multi-Location
-   Offline Access
-   Online Store Builder
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)

[See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features)

Epos Now

34/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Automatic Backup
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Categorization/Grouping
-   Check Printing
-   Clock In/Out
-   Commission Management
-   Credit Card Payments
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   E-commerce Integration
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For iPad Devices
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Optimization
-   Inventory Replenishment
-   Inventory Tracking
-   Label Printing
-   Loyalty Program
-   Mobile App
-   Multi-Currency
-   Multi-Location
-   Offline Access
-   Online Store Builder
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)

[See all features](https://www.capterra.com/p/152638/Epos-Now/#features)

### Recognition

Lightspeed Retail is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Epos Now

### Deployment & support

Lightspeed Retail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Epos Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lightspeed Retail

-   By Lightspeed
-   Located in Canada
-   Founded in 2012

Epos Now

-   By Epos Now
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/)

$109/month

Price

$29/month

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$349one time

Price

$0/month

3.8

Features

4.5

3.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152638-275802/Epos-Now-vs-Square-Point-of-Sale)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

$109/month

Price

$0.29

3.9

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (581)](https://www.capterra.com/p/226864/Clover/reviews/)

$349one time

Price

Contact vendor for pricing

3.8

Features

3.8

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/152638-226864/Epos-Now-vs-Clover)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.77 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

$109/month

Price

$495one time

3.9

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

$349one time

Price

$0.01

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-171165/Epos-Now-vs-PayPal-Here-app)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.57 (248)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$109/month

Price

$5/month

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$349one time

Price

$159/month

3.8

Features

4.4

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$109/month

Price

$0/month

3.9

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/120491-275802/Lightspeed-Retail-vs-Square-Point-of-Sale)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.57 (248)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$349one time

Price

$5/month

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-205337/Epos-Now-vs-Shopify-POS)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

$109/month

Price

$0.01

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

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$349one time

Price

$69/month

3.8

Features

4.1

3.8

Ease of Use

4.2

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